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New versions of Firefox are very slow for download speeds. 50% of what is available from my provider. Safari is at 100%. Is this from security and filters ?

Recently updated to the latest 2 versions and Firefox is failing download speed wise. Upload speeds are what they should be. I have ran speed tests from multiple sources… (閱讀更多)

Recently updated to the latest 2 versions and Firefox is failing download speed wise. Upload speeds are what they should be. I have ran speed tests from multiple sources and all return a similar range - 40-60Mbps. My provider speed is 100Mbps. I have run the same tests with Safari and it is operating at 100% speed wise. Are new security features and / or tracking filters responsible for this slow down ?

bobbymacbean 於 5 個月前 詢問

FredMcD 最近回覆 於 6 天前

Can't reopen Firefox. Did it crash?

I opened Firefox this morning and used it for about half an hour. I can't remember why I closed it (or IF I closed it) but when I attempted to reopen I got a blank scree… (閱讀更多)

I opened Firefox this morning and used it for about half an hour. I can't remember why I closed it (or IF I closed it) but when I attempted to reopen I got a blank screen attempting to open my Yahoo homepage, but nothing happened. I force quit and attempted to reopen and nothing happened. I'm on a iMac and the icon on the deck just keeps bouncing. I haven't changed anything and it worked fine earlier. Is there a system problem? Thanks.

rasouza2149 於 5 個月前 詢問

FredMcD 最近回覆 於 5 個月前

Firefox does not reach 1Gb speed? how do i configure browser? Chrome and Edge does reach 1Gb at speedtest, Firefox does not

I already upgraded my home's internet speed up to 1Gb. It included a router's change. The fact i, when i do a speed test on Firefox, it does reach only 600 Mb download sp… (閱讀更多)

I already upgraded my home's internet speed up to 1Gb. It included a router's change. The fact i, when i do a speed test on Firefox, it does reach only 600 Mb download speed and 100 upload. If i do the same speed test with another browser, i get 900 MB download and 100 Mb upload. So , how do i configure Firefox in order to get same values than Edge and Chrome browsers? I understand it might has to be with some parameters in about:config . Could you give me some light on this? Thanks

elf_wolf 於 5 個月前 詢問

Galahad 最近回覆 於 4 個月前

I can't load youtube in firefox

When I open youtube, there´s nothing wrong. But when I sign in with my account, the page stops working. It only happens with firefox, chrome an edge doesn't do that. … (閱讀更多)

When I open youtube, there´s nothing wrong. But when I sign in with my account, the page stops working. It only happens with firefox, chrome an edge doesn't do that.

lorenpan12 於 4 個月前 詢問

jscher2000 最近回覆 於 1 個月前

notifications stopped working

Context: after upgrading FF I started using the new version the day after. I always set FF to open with the tabs I was using before exiting. When I opened FF I got a bunc… (閱讀更多)

Context: after upgrading FF I started using the new version the day after. I always set FF to open with the tabs I was using before exiting. When I opened FF I got a bunch of youtube offline notifications as usual. I didn't get twitter offline notifications but this happens from time to time. Eventually notifications from yt stopped but I only noticed it many hours later when I tried to Push notifications on twitter https://twitter.com/settings/push_notifications I got this as a result: Unsupported browser It looks like your browser doesn’t support push notifications. Important most likely: when I was working during the afternoon FF started lagging I got impatient so I ended the heaviest FF process with Windows Task Manager. I could continue working normally. Trying to find a fix on google I ended up here: about:debugging#/runtime/this-firefox#serviceworkers

The YT service worker always shows:

  • Stopped - Not listening for fetch events

But the twitter service worker shows Stopped (if twitter isn't open yet) and 'running' if it is open. However it always shows no matter if it's running or not: Listening for fetch events

In Debugging - runtime Youtube Service worker I clicked: 'Start' (it showed running instead of stopped)+ 'Push'

Tons of offline yt notifications popped up at the right corner of the screen as usual, I did notice though that they were offline, they weren't happening at that moment. After like a minute again showed the same: * Stopped - Not listening for fetch events

For twitter Service Worker it showed it was running so I clicked 'Push' instead of tons of offline notifications from people I follow and followers I got only one notification pop at the bottom from twitter itself saying: New notification, I clicked it and it took me to twitter notifications where all of them are. I tried pushing notifications on here: https://twitter.com/settings/push_notifications but again: Unsupported browser - It looks like your browser doesn’t support push notifications. The Service Worker keeps saying: Listening for fetch events

Is there anything I can do to make it work all the time as it used to? What about doing a FF restore to some days ago? In the past doing that sorta restore helped but with a very different issue. However could it work? Any other fixes that I should try?

The image attached shows a Service Worker for spotify but I never allowed a notification from it, that I can remember? If I did, I never got any.

intr0uble 於 2 週前 詢問

AliceWyman 最近回覆 於 5 天前

search engine does not works.

When digiting in the Firefox search bar, the screen becomes gray and the search engine is blocked. I have Windows 10 and my search engine is Bing. Everything works instea… (閱讀更多)

When digiting in the Firefox search bar, the screen becomes gray and the search engine is blocked. I have Windows 10 and my search engine is Bing. Everything works instead if I use the Cortana bar. I have already reset Firefox but nothing change. Thank you for helping. Gaspare

gaspamor 於 1 週前 詢問

FredMcD 最近回覆 於 1 週前

Downloads failing consistently

Hi, had a problem for a little while now and I cannot seem to resolve it. If I start a download, there is a decent chance I immediately get the message: C:\Users\Admin\Ap… (閱讀更多)

Hi, had a problem for a little while now and I cannot seem to resolve it.

If I start a download, there is a decent chance I immediately get the message: C:\Users\Admin\AppData\Local\Temp\xxxx.part could not be saved, because the source file could not be read. This was a fairly common error in the past, and there are many posts on this. However, my issue is a little different. I can sometimes get past that (with retries) and get the download started. Typically the download will get past around 50 to 100MB and then fail. I can retry from the downloads menu and it will start over, and either immediately fail or get quite far again, and still fail.

I would estimate that a maximum of 1 out of around 20 attempts to download is successful. So far I have discovered:

  • The problem does not occur in Edge.
  • The problem does occur in private mode.
  • The problem does occur in safe mode, or with all extensions disabled.
  • The problem persists after a re-installation.
  • The problem leaves no error logs (that I can find).
  • Clearing startup cache does not fix this issue.
  • Family controls are not set up for my MS account, so its not the bug from last year.

It's making WFH from home really hard. Does anyone have any ideas on this?

Thanks

Scruffus 於 1 週前 詢問

FredMcD 最近回覆 於 1 週前

Crash

Hello dear support. I need help to fix a crash problem. I used all the methods mentioned in this article! (https://support.mozilla.org/ru/kb/padenie-firefox-ustranenie-pr… (閱讀更多)

Hello dear support. I need help to fix a crash problem. I used all the methods mentioned in this article! (https://support.mozilla.org/ru/kb/padenie-firefox-ustranenie-predotvrashenie-i-pomos#w_zapros-pomoshchi-na-forume-podderzhki-soobshchestva) But nothing helped. Please help me to solve the problem, I really love your browser and do not want to switch to another, but if you don’t help I will have to leave it.

kolobkolob20 於 1 週前 詢問

FredMcD 最近回覆 於 1 週前

Having Trouble Switching Tabs

I'm having trouble switching tabs. I'll try to click on a tab to switch to it and nothing will happen. I'll wait a while and nothing will continue to happen. It tends to … (閱讀更多)

I'm having trouble switching tabs. I'll try to click on a tab to switch to it and nothing will happen. I'll wait a while and nothing will continue to happen. It tends to be the tab next to the one I'm currently on. If I switch to a different tab further away from the one I want to go to, it sometimes let's me go to whatever one I go to.

Andrew 於 6 天前 詢問

cor-el 最近回覆 於 5 天前

Firefox crashing, even in safemode

Firefox is crashing and i can't even get into the crash reports or any pages. I cannot open it in safe mode. I have not tried the refresh option as I am not sure what … (閱讀更多)

Firefox is crashing and i can't even get into the crash reports or any pages. I cannot open it in safe mode. I have not tried the refresh option as I am not sure what will happen. I have run a virus scan and there are no reports These are unsubmitted crash reports. I am not sure what app to use to open and read them. Thank you, Emmie

pending 3F4BF78F-6DFA-43E9-8832-55BC51910A11.dmp 47B8CA38-5B5F-43CD-AD9D-212912705BEA.dmp 47B8CA38-5B5F-43CD-AD9D-212912705BEA.extra 53BF2221-C43E-4B7E-8695-2703B0A83E98.dmp 65DA89DC-9189-4B19-9AA4-29AA750CC224.dmp 65DA89DC-9189-4B19-9AA4-29AA750CC224.extra 0327E3B4-029F-4A64-87E7-A657F1A9E1B3.dmp 7819FD38-5474-47A8-8B23-0D1D66A7BE1D.dmp B6EB60C1-A78B-4456-83C8-8B674F53219A.dmp B6EB60C1-A78B-4456-83C8-8B674F53219A.extra C521238C-6263-43BA-8C5E-0A365B7C0103.dmp C521238C-6263-43BA-8C5E-0A365B7C0103.extra D9EDA20E-8B5D-4A5A-AEC3-679BAB9B1AF2.dmp D9EDA20E-8B5D-4A5A-AEC3-679BAB9B1AF2.extra EAB65A10-DD47-41A8-951F-C7F2C0CD0164.dmp EF7090EE-AC41-4008-9DE4-D72F3BC99559.dmp EF7090EE-AC41-4008-9DE4-D72F3BC99559.extra F5F50D91-6A8A-47E9-B920-4EA1EA41E47B.dmp

scottnmari 於 6 天前 詢問

FredMcD 最近回覆 於 1 天前

Missing UI items on some websites

Hi all, I've switched to firefox a few years ago when I noticed Chrome was very ressource-hungry. Plus I liked the smooth scrolling of firefox (feature that wasn't availa… (閱讀更多)

Hi all,

I've switched to firefox a few years ago when I noticed Chrome was very ressource-hungry. Plus I liked the smooth scrolling of firefox (feature that wasn't available on Chrome back then).

A few months ago, I started noticing the lack of UI items on random websites. For example, Digikey had the 'datasheet' section in the item page missing, and now I noticed the search box on Fortnine.ca does not work. I had similar issues on other websites too.

Everytime it did not work, I'd try on Chrome, Edge, Opera, and they all worked fine. I tried deleting cookies and website data multiple times, even re-installing Firefox completely, to no avail. I will also mention I use multiple computers, all with the latest Firefox version installed.

I hope someone can help me with this, because I'm on the verge of going back to Chrome!

Thank you all!

kevld07 於 6 天前 詢問

cor-el 最近回覆 於 5 天前

Firefox is too slow . Slow as in general , doesn't even load my google search sometimes although i have good internet connectivity

I have around 50 Mbps internet bandwidth speed . Firefox is too unresponsive . I have all the drivers installed on my PC . It doesnt even load google searches sometimes .… (閱讀更多)

I have around 50 Mbps internet bandwidth speed . Firefox is too unresponsive . I have all the drivers installed on my PC . It doesnt even load google searches sometimes . I had to copy the link and paste in google chrome , chrome works like charm . It isnt an internet issue . Im not using any cookies . Can someone help me fix this issue

saintmode 於 5 天前 詢問

FredMcD 最近回覆 於 5 天前

Can't make calls in messenger all of a sudden?

After using messenger with no problems for years, yesterday I tried to make calls (audio/video) in messenger and keep getting an error message that my "brower" doen't sup… (閱讀更多)

After using messenger with no problems for years, yesterday I tried to make calls (audio/video) in messenger and keep getting an error message that my "brower" doen't support them now. I have the latest verion of Firefox 78.02. Anyone else experiencing this?

It asks me to use either Firefox (which I obviously have, or chrome).

I switched to chrome and got the same error message when trying to make a call as well.

Thanks for any help.

gitaarz 於 5 天前 詢問

DaneQuane 最近回覆 於 5 天前

Error message PR_CONNECT_RESET_ERROR only in Firefox

I use Canva for marketing purposes, on Friday I went to log in and received error message PR_CONNECT_RESET_ERROR I have followed all the suggested fixes, but still receiv… (閱讀更多)

I use Canva for marketing purposes, on Friday I went to log in and received error message PR_CONNECT_RESET_ERROR I have followed all the suggested fixes, but still receive the same message. I can open and use Canva in Goggle Chrome, so there isn't a problem with the site. I use windows 7 nothing has changed. What can I do, I don't want to use Google Chrome I prefer Firefox.

karen45 於 5 天前 詢問

FredMcD 最近回覆 於 5 天前

Crash in Firefox

https://crash-stats.mozilla.org/report/index/9e861a62-01ae-44e7-b186-c8b000200914\ I don't know what the problem is and I'm asking you what to do … (閱讀更多)

https://crash-stats.mozilla.org/report/index/9e861a62-01ae-44e7-b186-c8b000200914\

I don't know what the problem is and I'm asking you what to do

Tommy 於 5 天前 詢問

FredMcD 最近回覆 於 5 天前

Momentary freezing / websites flashing black

I'm not sure how better to describe the issue than frequently, websites will flash/appear to refresh from black and freeze momentarily for a few seconds mid-browsing. I'… (閱讀更多)

I'm not sure how better to describe the issue than frequently, websites will flash/appear to refresh from black and freeze momentarily for a few seconds mid-browsing.

I'm happy to share relevant troubleshooting information, but not comfortable sharing all of it at the outset.

Kyle 於 5 天前 詢問

FredMcD 最近回覆 於 5 天前

Firefox slows down

I'm running Firefox browser on a Windows 10 computer. My Facebook page reaction time increases over time and when I try to watch a video, it's jerky. Occasionally I see a… (閱讀更多)

I'm running Firefox browser on a Windows 10 computer. My Facebook page reaction time increases over time and when I try to watch a video, it's jerky. Occasionally I see a message pop-up that says "A webpage is slowing your computer down what would you like to do?" When I click "stop it" the message disappears but there is no improvement in the operation of the Facebook page. Is there a way that I can find out just which webpage is causing the problem?

jimbir 於 5 天前 詢問

FredMcD 最近回覆 於 5 天前