Firefox 技術支援討論區

Suddenly as of the last update to FireFox 88.0, the embedded screen capture function disappeared. I use it a LOT... I will have to go back to previous version of FireFox.

I keep getting a message that a web page is slowing my browser down. And it is terribly slow. How can I get rid of this frustrating issue? I think I even know the web page that it is.

web pages don't display but address is shown at tabs, can't see options but other menu options seem to be okay. I uninstalled and erased all related data (I could find) multiple times and reinstalled multiple times but problem remains. I tried refresh, safe mode, etc. At installation I get error VCRUNTIME140_1.dll not found, a susequent installation finishes without errors. I am sending this from another system because I can't use the problem unit for this post. The problem system is similar to this one. I am puzzled and seek help.

Recently, a kind volunteer helped me resolve a technical problem I was having with eBay. I have only one start up on my computer now, which is my VPN I have disabled all my Add-ons. I exited out of Firefox, restarted my computer and went directly to ebay and had no trouble signing in or using the site. Yay! I thought it was all fixed. I still wanted to use some very important (to me) add-ons like Ghosterly, and a couple others, which I have had for approximately a year with no problem on ebay. I enable 3 of my favorite addons. I went back to ebay. And, now I can't sign in. They say the password doesn't match. I know that it is correct because I have it written down. When I tried many times, they kept making be "bot verify" When I tried to reset my password, they said I had to chat with someone. I am unable to chat because they say I might have disabled java script. I don't know where to look to see it I have done that. Having a "Senior Moment" here............

....also starting to get frustrated........... grrrrrrr..... I wanted to try to turn on one addon at a time, to see which might be the troublemaker, but never got the chance.

Any thoughts??

Not sure if I chose the correct topic above, but here goes. It is my first time here.

recently, after using the same browser and same site, under the same log in for over 15 years, the pages freeze and I can't do any thing but wait until the error message pops up saying that "a webpage is slowing down your browser, do you want to: "Stop it" or "Wait" I click stop it and then wait a few seconds and I can see the screen glitch and then I can click on something and it will finally work. But, when I try to click on something else the same thing happens over and over again. I have discussed this with the chat agents, but they were no help. Someone from ebay called me after I asked them to and I explained the problem, and that I had cleared my browser cache, cookies, browsing history and it still gives the same error message and still freezes. I do NOT have this problem on any other website or platform. The ebay agent on the phone suggested that I try a different browser as he had no way to diagnose my problem. I asked "If the problem doesn't happen on any other site, how would it be caused by my browser?" He said, he was merely suggesting that as a process of elimination. I started to download another browser today, as this has been going on for far too long, probably two weeks now. Thank you for any suggestions you might have. Taylor

I truly hope somebody can give me some help. I am struggling to understand why my website page containers go nuts on Firefox. I tried so much, I payed a good developer who told me the issue was over, but it is still there. I'm trying everything but my project is being a failure due to very nasty WP Theme issues, like this one. I had to spend my time fixing the Theme and my project completely past its deadline. Maybe I'm going to be fired, without fox.

I clearly cannot add site credentials for anybody, but maybe some developer knows what could be of help.

It seems that the issue has something to do with page Container and Flex attribute. The website is a Wordpress site and the page is built with WPBakery Visual Editor. All updated, no customizations, pages should work easy... As you can see the page title is ok, but then inside the main page container, the Visual Editor rows (which have display = flex) behave as if they had no width. Despite that, changing the flex attribute to display = block targeting FF specifically through Css, it doesn't seem to work either. It's not something simple just as a Row option inside the Visual Editor.

Please see attachments. Many pages behave like that. My questions: - is there a possibility to speak with Firefox assistance and get a clue? - did any developer from community, experience something similar before? How did you manage to solve it? - Firefox, why are you behaving like that with an old supporter?

Thank you to anybody spending his time to help.

Since some weeks, I cannot load any URL, event about:config etc. does not work, even Developper Tools do not open.

I deinstalled complety firefox and reinstalled - same issue. I restartet with add-ons disabled, no chance. I even cannot open settings, to deaktivate hardware acceleration. I cleared all folders and settings in ubuntu /.mozilla and /.cache/mozilla - no way.

The only thing workes is "customize toolbar".

Now I'm on chrome, but I dont like it, I wanna have my firefox back!

Any Ideas?

Mozilla Firefox 78.8.0esr, Debian 10.9 (x86-64), no add-ons, and none of the pages are loading.

Hi everyone, just wanted to check if someone had this issue before or knows a solution please. Since yesterday, non of the pages in Firefox are loading. On the same computer, using other browsers there are no issues at all.

I tried uninstalling and reinstalling Firefox. Purged it as well. Tested with a new profile, (firefox -P...) , same results, nothing loads. No error messages or anything. I will just have the small loading dash on the firefox tab and that's it.

I can't even access localhost, or the troubleshooting settings or the web developer tools. Nothing will open at all.

I found this thread mentioning that it might be related to libnss3. But I have the most recent and stable version available already installed: 2:3.42.1-1+deb10u3

https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=981184

I uninstalled firefox, removed the folder .mozilla and just tried to make sure no trace of Firefox is left. Reinstalled it again, same thing...

I have a VPN, and the same results also with or without the VPN connected.

Any ideas please?

Thanks! Have a good day!

After installing Ubuntu 20.04 LTS Clicking on Firefox or Thunderbird it hangs the computer and have to switch off the computer on main switch. Reinstall Mozilla once but no difference still hangs Ubuntu. Need help on this one Thank you

i don't know if the problem lies within firefox or not. i am able to sign into the site via chrome tho. when i try to sign into spectrum (as i have many times w/o issue) it does some blinking or flashing loading type thing and ends with this message: -- We're sorry, something didn't work quite right. Please try again. IDID-1060 --. this is going on for 3? weeks now. i have called tech support through spectrum with no help. they could get in on their end and we changed pw's but it didn't help me. also--and i have no idea if this matters at all, but it disturbs me... the padlock right beside the address box says -verified by amazon-. why is that? at times when i have hovered that at websites, it says verified by, and the name of my security service. i can't 100% say that i have checked it when signing into spectrum tho, but still i don't understand why it would say amazon! i much prefer using firefox! but i also feel like i shouldn't have to use chrome part time to get to certain sites or do certain things. PLEASE PLEASE help me figure this out.

P.S. i am already forced to use chrome to play games on facebook for years now. except bingo blitz, which is odd to me. i can play that through firefox. sighs.

I am on Mac OS High Sierra Since about a week literally any Russian website I open just crashes Firefox immediately. I have tried to restart in Safe Mode and clear history - it didn't help. What is happening?! Using Chrome in the meantime (no crash there)

Why Firefox Taking Resource Without Even Opening Multiple Tabs ,At Startup Browser Starts With 60-70 CPU Usage And Even If Close The Browser It Still Takes 60-75 Until I Close It From Windows Task Manager,Attached Some Screenshots Check It You.

I updated Win 10 Pro to version 20H2 and now Firefox will not start. No error message; no appearance in Task Manager. Here's what I've tried to no avail:

1) Uninstalled and reinstalled Firefox several times, including manually removing all remaining Firefox files (including my profile folder) after uninstall.

2) Tried to start Firefox with administrative privileges.

3) Clean booted Windows and tried to start.

4) Turned off Windows Firewall and tried to start.

5) Tried to start in Windows Safe Mode.

6) Extensive Google searches to try to find a solution.

Oddly, Microsoft Edge will not start either, but Chrome starts and works normally.

This is but one example of why I have held off as long as possible from doing major Windows updates over the decades that I've used Windows.

When I login to Hulu.com, I am returned a white page that says, "403 Forbidden nginx" And the address in the URL bar is, "https://auth.hulu.com/web/null//null/welcome". However, if I change it to http://hulu.com, I am presented with my homepage. I shouldn't have to type hulu.com into the address bar. It should take me there, automatically when I click "Log In". This is happening in Firefox on both a windows 10 machine and a Linux Mint machine. why?

it started from yesterday... when i open firefox after a minute or less the browser suddenly close all tabs and show me a report crash windows. . my windows specifications:

• Windows 10 Pro
• version: 1909
• OS Build: 18363.1440

browser: Firefox version 87.0 (64-bit)

I tried this options but didn't help me and crash didn't stop:

1. open it in safe mode.
2. refresh browser option.
3. disable and delete all extentions.
4. delete cookies and web data button.

. there is some information that i noticed. I unistall and install again and until I didn't sign in to my "firefox account" on the top right corner of the browser, it didn't crashed. but still I want my account, passwords, bookmarks, ect... i sign in and crash started. i goes to appdata and delete firefox folder, start the browser again, my sign in to firefox account disappeared and the browser stopped from crashing. also the crash happened immediately after hitting sync now and happened a few seconds after going to firefox account settings. and it's happening after around a minute when i do absolutely nothing after opening the browser or go to website such as youtube. please help me. even though using another browser is crash-free but i wish to stay using firefox (with my firefox account)

Yahoo! Mail, Gmail and Google Are Not Loading with Firefox 87.0 (64-bit). Firefox Reinstallation on 3/25/21 Didn't Fix Problem. Here is the error message when trying to load Yahoo! Mail:

Secure Connection Failed

An error occurred during a connection to login.yahoo.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Hello together,

when implementing canvas graphics with 2D context, I notified that the latest FF 87.0 on windows is much slower than chrome/edge/opera on windows and also much slower as safari on mac. I drilled into detail and detected that it was caused when drawing polygons with color gradient (see attached image). Means that using canvascontext.createLinearGradient() instead of flat colors makes it slow. On the other hand using flat colors is perfectly fast.

I wondered, because I had much better experience with FF and installed an earlier version (78.9.0esr) on the same windows workstation and the problem was gone. Seams, that some change made the newer FF slower with this type of graphic..

CPU is i7 8650U 1.90 - 2.11 GHZ, OS is Windows 10 version 20H2

But the effect is the same on all windows workstations I tested. Would be happy to see, that I can use FF again with these type of graphic apps.