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New version did not have bookmarks

A few months ago when I updated to the latest version, as I always do, the bookmarks were not carried over. I restored to an earlier time to retrieve them and have been … (閱讀更多)

A few months ago when I updated to the latest version, as I always do, the bookmarks were not carried over. I restored to an earlier time to retrieve them and have been using an old version. Every time that I go to the program and when asked to update, I click "no." I am finding now that several websites will not accept Firefox. After 20 years of saving, I do not want to recreate, as I would have had to do at that time. Do I now upgrade to newest version and pray that my bookmarks are there?

m_r_lewis 於 5 天前 詢問

m_r_lewis 最近回覆於 5 天前

password protected pdf

I used to be able to open a password protected pdf email attachment on my laptop without downloading it. Now when I enter the password, a file loading symbol appears but … (閱讀更多)

I used to be able to open a password protected pdf email attachment on my laptop without downloading it. Now when I enter the password, a file loading symbol appears but the file never opens. On other browsers and on my android I am able to open the pdf. How do I fix this situation?

cherylarcher 於 4 個月前 詢問

humzashaikg 最近回覆於 6 天前

firefox will not play audio.

So I can not play audio from any website in firefox. I updated, refreshed, used troubleshoot mode, and unistall & reinstalled. Nothing works. I know it is not my PC b… (閱讀更多)

So I can not play audio from any website in firefox. I updated, refreshed, used troubleshoot mode, and unistall & reinstalled. Nothing works. I know it is not my PC because the sound works on every other app, just firefox wont play audio PLEASE HELP

cheezyelyah930 於 4 個月前 詢問

peterjhajduk 最近回覆於 1 週前

Continuous updates

Recently I am continuously proposed to install updates. I do that, but I think the installation may fail, because immediately after restarting Firefox I'm proposed to ins… (閱讀更多)

Recently I am continuously proposed to install updates. I do that, but I think the installation may fail, because immediately after restarting Firefox I'm proposed to install a new update. I have Firefox set up to download updates as soon as they are available.

The version I'm using is 104.0, which should be the latest one available for desktop, therefore I don't understand why the browser is trying to load again the update.

claudio.condini 於 5 個月前 詢問

eli11 最近回覆於 1 週前

"This connection is not secure. Logins entered here could be compromised" messages started on last update, wont disable

Latest Firefox update 104.0 started displaying "This connection is not secure. Logins entered here could be compromised" again after previously being disabled. It's an a… (閱讀更多)

Latest Firefox update 104.0 started displaying "This connection is not secure. Logins entered here could be compromised" again after previously being disabled. It's an annoying message that pops up on my intranet logins and I want it disabled again. I did the usual in about:config and set security.insecure_field_warning.contextual.enabled to False and security.insecure_password.ui.enabled to False like previously, but the message is still there. It seems that latest update is forcing this message and ignoring the settings to disable them. Please help!

Kyosji 於 5 個月前 詢問

yinan808 最近回覆於 1 週前

Firefox shutting down by itself when opening up a PDF file with Adobe Acrobat DC

Lately I've been seeing Firefox apparently shut down all on it's own. Most times it would happen right after opening up a PDF attachment in our Yahoo webmail email with A… (閱讀更多)

Lately I've been seeing Firefox apparently shut down all on it's own. Most times it would happen right after opening up a PDF attachment in our Yahoo webmail email with Adobe DC. I thought that by clearing the cache and history this would fix it. It did not. The only thing that seemed to work was to open up the PDF using a browser instead of Adobe. I thought that it might be an isolated case since it was only happening on the office computer. I was using a different computer this morning and it happened on this computer as well.

I ran Firefox in 'troubleshoot mode' and it didn't make any difference. The only thing that seemed to make a difference was to open up the PDFs in a browser instead of Adobe Acrobat DC?

Greg M 於 5 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 2 週前

Firefox closes Yahoo email tab after I print PDF attachment

Recently (last month or so) I noticed a new behavior: when I receive PDF attachments via Yahoo e-mail, if I open them using Adobe Acrobat DC reader, and print them, afte… (閱讀更多)

Recently (last month or so) I noticed a new behavior: when I receive PDF attachments via Yahoo e-mail, if I open them using Adobe Acrobat DC reader, and print them, after printing the Yahoo e-mail tab closes. So I have full functionality -- can open the PDFs, print them, everything good -- but then I have to restart Yahoo e-mail. Big pain.

This behavior is occurring on all three of my PCs (two laptops and a desktop), all of which are running latest Windows 11, and latest Firefox, and latest Acrobat reader.

jjbeng 於 5 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 2 週前

Sometimes firefox open two tabs when I enter url in address bar and click enter quickly

Hello guys, this would be a little awkward. Since I've run into this problem a limited number of times and I can't reproduce it. But it does appear frequently and is very… (閱讀更多)

Hello guys, this would be a little awkward. Since I've run into this problem a limited number of times and I can't reproduce it. But it does appear frequently and is very annoying. I had to ask here for advice and help.

The device I use is a MacBook, running the official version of Firefox, and as far as I know this problem has been there for at least half a year. I'm used to keyboard operations, usually I use Cmd+T to create a new tab, then the cursor is focused on the address bar, and I type the URL. Since I'm typing an address that I visit often, maybe I just type the first few letters, the URL gets autocompleted, and then I just hit enter and the page opens in my new tab. But sometimes I hit enter twice (eg not English input method). At this time, I noticed that in addition to the URL I wanted to open, there's an additional tab. This tab was blank, or the page I just visit.

From my personal understanding, I may have performed the above operations to create a new tab or clone a tab at the same time. But I don't think my operations will cause these to happen concurrently.

Below are the extensions that I have installed, in my impression I don't get this bug in Windows, but I don't use Windows a lot. In addition, my MacBook keys may be sticky, or it may be a system problem.

Herodfe 於 4 個月前 詢問

espressoman08 最近回覆於 3 週前

After Update - restoring password history now gone

Updated a month ago and discovered all of my password stored history in FF is gone..... I have seen that this happened to others but despite efforts, unable to restore al… (閱讀更多)

Updated a month ago and discovered all of my password stored history in FF is gone.....

I have seen that this happened to others but despite efforts, unable to restore all my passwords after the update despite that it says this will not happen.

I have followed the steps of profile, sync but nothing.

Afraid to ever update again and never had this issue in many years of using ff.

Help

humsey 於 3 週前 詢問

willjoe24421 最近回覆於 3 週前

Firefox does not see Canon printer

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer d… (閱讀更多)

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer destination field when I am in Firefox. The only print option is to "Save as PDF." How do I get the Canon to be a print destination in Firefox?

CMayer1 於 4 個月前 詢問

jonzn4SUSE 最近回覆於 4 週前

Warning when trying to open a window

When using GMX and trying to open the Cloud screens I keep getting a Warning screen and the page won't open and then I am logged out of my acct. I have attached a pic of… (閱讀更多)

When using GMX and trying to open the Cloud screens I keep getting a Warning screen and the page won't open and then I am logged out of my acct. I have attached a pic of the screen print as I cannot seem to add the screen print in the system. I need help to correct this issue.

Thanks Shirley

FreeSGC 於 4 個月前 詢問

BadMonk 最近回覆於 1 個月前

Importing of exported 'saved logins'

I did a full reinstall of my Firefox browser because of a problem where it couldn't load some youtube diy videos (that did load in another browser). Before the reinstall … (閱讀更多)

I did a full reinstall of my Firefox browser because of a problem where it couldn't load some youtube diy videos (that did load in another browser). Before the reinstall I made bookmark and saved logins backups. No problems with backup/restore of bookmarks.

Exporting saved logins works perfectly and I get a readable csv file , but importing simply doesn't work. First of all the import feature was disabled by default (?). After making the change in the settings and restarting Firefox I see the 'import from file' option in the password manager.Big dissapointment however when you click the 'import from file' option and select the exported csv file because nothing happens ! No error, no result,nothing ! I tried several csv files from earlier backups but none work. Google on the other hand can import all of my csv's without any problem ! Any help on that would be greatly appreciated.

erwin.geeroms 於 4 個月前 詢問

cor-el 最近回覆於 1 個月前

  • 已解決

What is Firefox WikiSpecies Storage Limit?

I use Firefox to download, copy, and store WikiSpecies pictures. Currently, my .../Documents/WikiSpecies/Animalia_Plantae_8 directory holds what it says are 90,876 items,… (閱讀更多)

I use Firefox to download, copy, and store WikiSpecies pictures.

Currently, my .../Documents/WikiSpecies/Animalia_Plantae_8 directory holds what it says are 90,876 items, totalling 11.5 GB. I have plenty of unused space in that directory (over 91 GB), so space is not an issue.

Lately, when I try to install a new picture, I keep getting a warning that the picture is already stored. This MAY be because I am running out of new pictures, but I can't tell.

Is there any capacity limit to a WikiSpecies directory?

jwill 於 4 個月前 詢問

jonzn4SUSE 於 1 個月前 解答

  • 已解決

Broken font-families

Hi everyone, lately I started experiencing a font-family-related issue. On certain websites the font-families/styles look broken. I tried troubleshooting the issue by mys… (閱讀更多)

Hi everyone,

lately I started experiencing a font-family-related issue. On certain websites the font-families/styles look broken. I tried troubleshooting the issue by myself without any luck. What I did so far was reset my Windows fonts to default, reinstall Firefox and look what font-families are loaded through the Inspect tool. If I opened the same web page in Chrome the font looks OK. Two websites the issue is most visible at - support.fiverr.com and gmail.com when someone replies to my e-mail.

Please find below a screenshot of what I mean

koko 於 4 個月前 詢問

jscher2000 - Support Volunteer 於 3 個月前 解答

  • 已解決

Why do cookies persist after clicking "Clear Data"?

Hi Mozilla community, The Developer Tools -> Storage -> Cookies pane shows cookies currently being stored by Firefox. If I close my browser, these cookies are auto… (閱讀更多)

Hi Mozilla community,

The Developer Tools -> Storage -> Cookies pane shows cookies currently being stored by Firefox.

If I close my browser, these cookies are automatically deleted. However, if I follow the steps on [1], the cookies are still there, and don't get deleted. *Why?*

Thanks in advance!

Steps to reproduce:

- Start a new Firefox session
- Open Developer Tools -> Storage -> Cookies and see that the list is empty
- Go to youtube.com and click Accept All on the cookies popup
- Developer Tools -> Storage -> Cookies now shows a cookie from YouTube, as per the attached screenshot
- Go to Settings->Privacy & Security->Cookies and Site Data -> Clear Data -> Clear
- Go back to Developer Tools -> Storage -> Cookies and click on the refresh icon
- The YouTube cookie is still there
- However either of the following actions will correctly delete this cookie:

1) closing firefox (with Always Use Private Browsing Mode enabled) 2) manually deleting the cookie from the list in Developer Tools -> Storage -> Cookies


[1] https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

tomchopin 於 4 個月前 詢問

cor-el 於 4 個月前 解答

Uncontrolled zooming on maps

On a few web pages involving maps (e.g., at https://www.pogomap.info), moving my finger on the Apple wireless mouse causes the display to zoom instead of scroll, and ofte… (閱讀更多)

On a few web pages involving maps (e.g., at https://www.pogomap.info), moving my finger on the Apple wireless mouse causes the display to zoom instead of scroll, and often it is so sensitive that the slightest finger movement causes uncontrolled zooming. Holding down the control or command key while touching the mouse does not change the behavior. I looked at https://support.mozilla.org/en-US/questions/1344674 -- "uncontrolled zooming" and went to about:config and then mousewheel*action, but the parameters I see there seem to be set appropriately. Specifically, mousewheel.default.action and mousewheel.default.action.override_x are both set to 1 (Scroll normally). I also looked at https://support.mozilla.org/en-US/questions/1344894 -- "disable or lock zoom" and changed mousewheel.with_meta.action to 1, but the zooming didn't change so I put it back to 3. (I assume I don't have to restart Firefox to invoke the change.) Any more suggestions?

firefox864 於 1 個月前 詢問