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Firefox 82 Crashes on Startup in Windows 10

Yesterday I updated Firefox to version 82 and now it won't start up, it seems to immediately crash. There is no error report dialog box. This is on Windows 10 with the la… (閱讀更多)

Yesterday I updated Firefox to version 82 and now it won't start up, it seems to immediately crash. There is no error report dialog box. This is on Windows 10 with the latest patches. I tried restarting the computer, installing Firefox 82 32-bit and 64-bit versions, uninstall + reinstall, and safe mode, but none of these work. (This is on a corporate laptop so I have a limited ability to change internal system settings.) The Windows error from the event log is:

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.17763.1432, time stamp: 0x80224f6f Exception code: 0xc0000409 Fault offset: 0x00000000000a4740 Faulting process id: 0x2998 Faulting application start time: 0x01d6a816d74b6186 Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: 5ed88218-3f48-47be-8c6c-aa5af98c902b Faulting package full name: Faulting package-relative application ID:

I installed Firefox 81 and that works fine, but it constantly tries to updated and every time I restart it crashes again. It also seems like I can't access my saved logins/passwords in this older Firefox version because it's using a different profile. I'm trying to avoid updating Firefox on my other Windows 10 computer in case it fails in the same way.

Please let me know if you need any more information. Thank you.

fgennari 於 2 天前 詢問

fgennari 於 1 天前 解答

  • 已解決

How do I contact Mozilla Firefox to ask if I'm able to get my profile backup off their cloud server?

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server? Windows 10 would not update so I contacted Microsoft Support an… (閱讀更多)

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server?

Windows 10 would not update so I contacted Microsoft Support and a technician spent two days trying to various methods to get the updates installed on my computer. After several failed attempts it was determined a Windows "reset" was needed. The reset stated it would uninstall apps but save user data. However, it appears the reset uninstalled and wiped my profile off the computer.

I've already asked a previous question using the Mozilla Firefox support section and verified the profile is in fact gone. No backups are available to rollback using Firefox and the backup profiles in the "Windows.old" and "Windows.old(1)" both contain saved profiles from after the reset.

It sounds like my last option is contacting Mozilla directly to verify my account information and see if they can access my profile on their cloud server?

So how does someone do that? Thanks

AlatorreInWA 於 2 天前 詢問

AlatorreInWA 於 1 天前 解答

Unable to visit any web pages after latest upgrade version 81.0.2

I have a customer who is unable to browse to any websites after version 81.0.2 was installed. They are also unable to open Options and other Menu items. Only Toolbar Menu… (閱讀更多)

I have a customer who is unable to browse to any websites after version 81.0.2 was installed. They are also unable to open Options and other Menu items. Only Toolbar Menu item that worked was Help > About. I have tried using Firefox in Safe Mode, I have refreshed Firefox, and I have renamed the AppData > Roaming > Mozilla folder forcing it to create a brand new user profile. The only security programs running are Windows Defender. Chrome and Edge work fine, so customer will use one of those until Firefox is fixed.

curtesser 於 1 週前 詢問

FredMcD 最近回覆 於 1 天前

Firefox 82 crashes with windows 10

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.18362.1139, time stamp: 0x468a1bf2 Exc… (閱讀更多)

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.18362.1139, time stamp: 0x468a1bf2 Exception code: 0xc0000409 Fault offset: 0x00000000000a11c0 Faulting process id: 0x4b60 Faulting application start time: 0x01d6a8a8b59a12db Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: f3867284-6612-4e3f-b8ad-815fed60a8d6

superhit357 於 2 天前 詢問

superhit357 最近回覆 於 1 天前

Firefox ESR crashes after update

Hello Guys, After updating Firefox ESR 60.3.0 to a newer version (doesn't matter which version). It crashes directly after starting Firefox. We are using a Windows 2012R2… (閱讀更多)

Hello Guys,

After updating Firefox ESR 60.3.0 to a newer version (doesn't matter which version). It crashes directly after starting Firefox. We are using a Windows 2012R2 RDS (terminal) server

When we remove the newer version of Firefox ESR and reinstall Firefox ESR 60.3.0, it works again!

Details of the crash:

Probleemhandtekening:

 Gebeurtenisnaam van probleem: APPCRASH
 Naam van de toepassing: firefox.exe
 Versie van toepassing: 78.2.0.7534
 Tijdstempel van toepassing: 5f3ab4d7
 Naam van foutmodule: StackHash_76e0

I'd love to hear from you for a solution.

jflorie 於 1 個月前 詢問

cor-el 最近回覆 於 2 天前

Firefox no longer runs or works on my desktop PC computer

How do I completely remove all traces of Firefox from my windows 10 OS? Note: This is why, After windows ask me to run your application or program or software, and I clic… (閱讀更多)

How do I completely remove all traces of Firefox from my windows 10 OS? Note: This is why, After windows ask me to run your application or program or software, and I click the yes button after I had done that it doesn't do anything after that and then it just repeatedly does this, and I had used windows uninstall program and I uninstall Firefox then I had reinstall it and it still did the same exact thing that I had mentioned above "even tried using the Windows Registry Editor too!"

Note for years I had used your browser and hardly had any troubles with or problems with your browser

Frank 於 3 天前 詢問

FredMcD 最近回覆 於 3 天前

corrupted update

10/20/20 I clicked on the update button last night - running 81.0, and the update was for 81.0.2. When I went to open the browser all that I got was a line at the top … (閱讀更多)

10/20/20

I clicked on the update button last night - running 81.0, and the update was for 81.0.2. When I went to open the browser all that I got was a line at the top - FF would not open. I backed up the profile, and did a clean install. When I finally got the backed up profile installed, it opened properly once and everything was there. When I opened it again, no book marks, and none of the buttons worked. FF didn't close properly, and I had to use Task Manager to shut down.

I ended up downloading the beta version, and it's worked just fine. The original profile works, so all bookmarks are there.

I see that FF released 82.0 this morning. Is it safe to try to install it, or is the beta version that I installed last night really 82, just hours before it was officially released?

finepoint 於 4 天前 詢問

finepoint 最近回覆 於 4 天前

Can't log in my Firefox support account

I extremely triggered of this extremely incomfort Mozilla support. Recently I log in in f****n@ya.ru account and wrote a 2 massages to one of users. Now I want to log in … (閱讀更多)

I extremely triggered of this extremely incomfort Mozilla support. Recently I log in in f****n@ya.ru account and wrote a 2 massages to one of users. Now I want to log in and see are my massages answered and see THAT: "The email used with this Firefox Account is already linked in another profile.", "This account is not active. Please contact an administrator if you believe this is an error". contact the administrator - WHERE is administrator email or ANYTHING that give me a possibility to contact him?! In any non-extremely uncomfort site there's will be a link in "contact an administrator" for I'm not be forced to turn the world upside down in search of this administrator. But there's no link. Ok, I find "contact" button, see standart "contact" page for big companies with large text instead of 1-3 emails, Ctrl+F "administrator" - no matches. WHO should I contact if I have this problem, why this site so intricate?!! Why it's saying "CONTACT administrator" without GIVING CONTACTS of administrator?!! Why can't I log in my account?!!

Титан 2 於 3 個月前 詢問

Kiki 最近回覆 於 5 天前

Intruder site

I am positive about Firefox is the most secure browser and have evidence of it. Nevertheless the following site could traspass the Firefox barriers: https://www.eldestape… (閱讀更多)

I am positive about Firefox is the most secure browser and have evidence of it. Nevertheless the following site could traspass the Firefox barriers: https://www.eldestapeweb.com/ I am concerned on the survival of Free World and consecuently of Free Software. I guess the above mentioned site belongs to a parapolitical official organization. I consider that for it's job obtained tech help from some powerful international group. The average user of Firefox is unprevented of this issue. I am not asking for help in my behalf, because I have the necesary time to help myself. I suggest the Mozilla guys to investigate the facts. Sincery yours, Edgardo Colombo Buenos Aires.

ecolombo999 於 6 天前 詢問

jscher2000 最近回覆 於 6 天前

Can't find persdict.dat file to edit Dictionaries

Hello there! I want to add a few words to my dictionary spell check, and I've looked up many sites where everyone says I have to edit the persdict.dat in the Profiles fol… (閱讀更多)

Hello there! I want to add a few words to my dictionary spell check, and I've looked up many sites where everyone says I have to edit the persdict.dat in the Profiles folder. The only problem is the persdict.dat file doesn't exists on my end. And I can't find it anywhere on my system. NOWHERE. I've tried turning on Hidden Items, even searching it, no luck. All i have is the XPI files that count as dictionary files. Can someone please help me how to get the file? Thanks in advance

Klumpastic_fox 於 6 天前 詢問

cor-el 最近回覆 於 6 天前

Error when running system test.

Am trying to take an online assessment for a job. I’m getting - Error: Firefox can not see the cpu or ram on this PC. I’m running win 10 64bit and have the latest version… (閱讀更多)

Am trying to take an online assessment for a job. I’m getting - Error: Firefox can not see the cpu or ram on this PC. I’m running win 10 64bit and have the latest version of Firefox installed. I’ve turned off thumbprints, added the site as a trusted site and pretty much killed all security for this site. How can I let FF see the cpu/ram?

knlcarlson 於 1 週前 詢問

  • 被鎖定

scam extensiom

Hello I sent a report of theft in the plugins section of your site some time ago, but I did not receive a response A robbery that robbed me of $ 42,600 I will explain it … (閱讀更多)

Hello I sent a report of theft in the plugins section of your site some time ago, but I did not receive a response A robbery that robbed me of $ 42,600 I will explain it to you again and please take care so that more people do not fall victim This theft happened by Ledger live fake plugin eves in this theft, with small changes in the logo and the name of the Baba plugin, put it in the plugins section of your site and steal from the users' accounts. With a simple comparison between the fake plugins on your site and the original plugin, you can find out if the plugins in the plugins section of your site are fake or stolen. The name of the main plugin is Ledger live , and on your site, they are stealing with the same names and with a little change All plugins in this section of your site plugins are fake and thieves except SpeedLedger Which has a different topic and you can check https://addons.mozilla.org/fa/firefox/search/?platform=windows&q=ledger%20live I look forward to hearing from you to prevent further theft Thankful

chanchoa 於 1 週前 詢問

AliceWyman 最近回覆 於 1 週前

Security breach

I have a couple of problems 1) I just did a security firefox security scan an was informed that in 2017 there was a breach of my "My Heritage Account" and that passwords… (閱讀更多)

I have a couple of problems

1) I just did a security firefox security scan an was informed that in 2017 there was a breach of my "My Heritage Account" and that passwords and Email addresses were compromised. I would like more info on this report : just what passwords and Email addresses were compromised? Was it just My Heritage data or would it be everything on my computer.


2) My Firefox software won't open my Outlook emails: Edge and Google Chrome work fine. What is the fix for this problem?

kmasters1212 於 1 週前 詢問

Tabs are gone after 81.0.2 update

I had the "Restore previous session" checked at the Startup, so every time I closed and reopened Firefox my previous tabs used to appear. However, this last time I closed… (閱讀更多)

I had the "Restore previous session" checked at the Startup, so every time I closed and reopened Firefox my previous tabs used to appear. However, this last time I closed Firefox, when I reopened I saw Firefox is installing update message (81.0.2), then none of the previous tabs came back.

Startup still has the same 'restore previuos session' checked.

"Recently closed tabs" is grayed out.

How do I get my tabs back?

Thanks.

umutisler1tbr2blk 於 1 週前 詢問

umutisler1tbr2blk 最近回覆 於 1 週前

Cannot watch Channel 4 On Demand even though I am in the UK.

When I try to access content from channel 4, it says that I am not in the UK. https://www.channel4.com/programmes/first-dates/on-demand/55507-004 All add-ons disabled. Sa… (閱讀更多)

When I try to access content from channel 4, it says that I am not in the UK. https://www.channel4.com/programmes/first-dates/on-demand/55507-004 All add-ons disabled. Same issue.

I am connected to a vpn and it is located in the UK. See the attached images.

I know that the vpn is fine because this works flawlessly in the google garbage browser. Actually, any browser at all. Just firefox remains blocked.

I tried with geo.enabled set to true and false as well.

matthewjmatthiesen 於 1 週前 詢問

matthewjmatthiesen 最近回覆 於 1 週前

Website Crashing

Hello My Website https://packagessite.pk/ is not opening correctly in Firefox. I do not know why. When I open the website, some pages not showing properly. Please Guide m… (閱讀更多)

Hello

My Website https://packagessite.pk/ is not opening correctly in Firefox. I do not know why. When I open the website, some pages not showing properly.

Please Guide me what to do.

iamvicky9588 於 1 週前 詢問

iamalinakhan95 最近回覆 於 1 週前

Forcing SSL is DRIVING ME CRAZY as a developer. Needs a disable option.

Dear community, I would like to bring up a topic that is DRIVING ME CRAZY. I am developer and frequently access my own services on unsecured http servers for testing. Spi… (閱讀更多)

Dear community,

I would like to bring up a topic that is DRIVING ME CRAZY. I am developer and frequently access my own services on unsecured http servers for testing. Spin up a new docker container, test it, tear it down. No SSL required, no time to mess with encryption.

But if you type in https just a single time for your http server, you are f*#&ed. Sorry for the wording, but this is how it is. You think "OH NO, WHAT DID I DO? NOT AGAIN!!!" Because it is just impossible to access the service with http in the future, Firefox has it locked to SSL (Domain and Port). But of course there is no SSL so it will NEVER work.

Latest example: JetBrains TeamCity. They have a simple Docker container I want to access with Firefox. I spin it up, connect with Firefox with http and it immediately tells me "Secure Connection Failed". WHAT? WHY? I typed http. Why secure? Why can't I simply connect? Using curl on CLI just gives me a beautiful HTML response.

I understand that for the majority of users SSL is a good thing. But shouldn't there at least be an OPTION to disable all this enforced SSL usage? My beloved Firefox is my everyday productivity killer. It makes me sad.

mib77 於 1 週前 詢問

FredMcD 最近回覆 於 1 週前