Firefox 技術支援討論區

If I click on any link to Facebook, Facebook then takes over that tab so I cannot return to where ever I was before i clicked on the Facebook link. For example, I have a tab for DuckDuckGo. If I do a search and a link to Facebook appears, and I click on it, I go to the whatever the link is pointed to - but the BACK Button will NOT take me back to DuckDuckGo. The history for that Tab only shows the Facebook page. How can I correct this?

Hi. Today I reinstalled the system on my computer. I redownloaded Mozilla and wanted to log in to restore my bookmarks. I forgot my password. I used the button that I forgot my password. I used my email and activation link for a new password. After logging back into Mozilla, my bookmarks are gone. Nothing like creating a new account. It is very important for me to recover my data.

Robert Jablonski mail: robert_jablonski@vp.pl

Hello,

I have more than 30 extensions, but I cannot add an extension shortcut into my toolbar and no extension appears in the “Customize Firefox” view. I tried “Restore defaults” without any effects...

There is a way to fix this issue or run Firefox in verbose mode to more information why my extensions don't appear here? (Other than restart from a new fresh profile if it's possible…). I confirm that all the extensions are functional and activated. Thanks,

Emeric

Hi! I am hiding the toolbar when browsing web pages to maximize the screen spaces. However, when playing full-screen videos (all HTML5 videos), the lowest part of the video are missing. It seems like that part are squeezed out of the screen. If I uncheck the "hide toolbar" function, it fixed. See the lowest part of the attached image.

I'm using the ff dev edition, 110.0b6, but the bug also happens on my ff 109.0 OS: MacOS 13.2

I had a major PC crash that forced me into fresh installing windows to even be able to use my system. I thought i knew my password for firefox, but i could not for the life of me remember, it has been like 5 years. It said i would lose "some" bits of my history changing my pasword, bookmarks etc. But in reality it is literally everything. Not one bookmark, piece of history, or add on was remembered.

Is there anything you guys can do? I've lost extremely important bookmarks.

I have Windows 11, ver 22H2, on laptop. I use Nord VPN and Webroot antivirus which I have been using several years. This event just started occurring a week ago, and I can't find any Google references to it. As soon as I open Firefox a pop-up appears that says: "Quit your browser app. For Threat Protection to start working with your browser, you need to quit it first. Quit Firefox and click Continue." Then there are two clickable choices, Continue and Cancel. I always click Cancel because I don't know what this Threat Protection is. Then the pop-up keeps reappearing. About every five minutes it pops up and two or three times in a row after I click Cancel. It does this as long as Firefox is open. I have tried disabling Nord VPN and it made no difference. I have run complete scans with Webroot and it found nothing. I have tried uninstalling Webroot antivirus & rebooting and it made no difference, the pop-up still appears. I have tried downloading Malwarebytes and running a complete scan while Webroot was uninstalled, and it found nothing. I am out of ideas. I fear it is malware, but Nord VPN did not stop it, and both Webroot antivirus and Malwarebytes scans find nothing. I would appreciate any help.

On Linux platform: While using Firefox browser I have message of '500 error' when I try to login to my account to sync. It doesn't even get me to accounts.firefox.com.

On Reddit and twitter there are more and more reports of this issues.l on Linux.

Any help or advice...?

Hello! I have been using Bitwarden extension on MAC since I set it up more than a year ago. Bitwarden is installed on Raspberry Pi server and uses self-signed certificate. The other day I logged off and currently I am not able to login with the same username and master password. I tried many ways to get to my vault but get message saying my username or password is not correct. In the same time I can get access to my Bitwarden data over web interface with the same credentials. Regards, Alex

I have a 2nd laptop that I need to sync for my passwords and bookmarks, everytime I try to sync it says incorrect password, when I know it's correct. then locks me out after a few attempts but it works fine on the main laptop! Please, I need help! thank you

Lately in Google Drive I get this error when I select one image or a file: Impossible load details. Retry. I have Firefox 108 version, on Edge and Chrome all is OK. Also the troubleshoot mode doesn't resolve the problem.

Hello,

Yes, indeed, another occurrence of this everlasting request.

I don't want to see the word 'userchrome.css' or 'addon' at all in any of the answers that might be provided.

The question is: when will it be finally possible to have an option in the settings so the user can choose to have the tabs bar BELOW the bookmarks bar. After so many years and so many requests from so many people, how is it possible we have never been heard ?

How to officially raise a complaint / request to the teams taking this kind of decisions ?

Thank you.

I am often switching office and change my system default printer always first when I am in a new place. I learned from the community here that the right thing to do for having Firefox/Thunderbird follow this choice is set print_printer to 'default'. The problem is that this does only work for a while. As soon as I use the selection dropdown in the printing dialog (e.g. to exceptionally select the PDF printer) it will overwrite 'default' by that printer. The consequence is that from that time on I have to manually select the printer or got to the config editor again to set 'default'. Is there any simple solution I overlooked?

If not can you tell me how I can make a feature request? A simple solution would be to include something like 'System Default' in the dropdown list in the printing dialog. Although for my taste, it would be better to have the selection in the printer dialog only temporary and return to the previous printer selection for the next printing.

Cannot change home page to a url. ALL attempts result in Firefox ridiculoucly tyring to save a file called, "UpdateBrowser.rar"

After refresh to default, and home page is default Firefox. Home page opens to the defuult. Home page icon links to default. HOWEVER, it's iike the browser remembers the url that was attempted to be the home page, and the same ridiculous "UpdateBRowser.rar" keeps happening when that url is entered to go to! WTF is going on?

Every time I want to go to twitch.tv and type "tw" in the address bar, Twitter is the first suggestion. I don't want to go to Twitter. I've followed all the instructions in this post: https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions#firefox:mac:fx109 and still the problem persists.

When I use shift delete, it does remove the suggestion, but then as soon as I add an i (making "twi"), Twitter is back at the top again. I've deleted every instance of Twitter in my history/cookies/cache and it keeps doing this.

Why can't Firefox prioritize a website I visit daily and have several bookmarks of (Twitch) over promoting a website I do not want to visit? Please fix this.

Hello. I have a problem with turning off google safesearch. I'm 28 years old so it's not a problem with google acc. I have same firefox on pc and on laptop. On pc and on smarthphone it's easily turning off and if i'm using edge or chrome on laptop it's also turned off, but if i'm using firefox exactly on google it's always turned on no matter what i'm do. Just in case, if i'm using for example bing search in firefox it's also turned off, likely it's always turned when i'm using google with combination in firefox. Methods that I already tried: 1) Turned off in computer settings (not worked) 2) Reinstalled browser (not worked) 3) Checked in my wifi settings (not worked) 4) Updated everything (not worked) Waiting for your help.

Hi,

The primary e-mail on my account has been hacked for over a decade. I just did a fresh install in Windows not realizing I wouldn't be able to sign in to my Firefox account using my current e-mail because apparently my current e-mail is "not the primary account holder e-mail". Now I imagine I would have added it as a backup e-mail for the case of if I couldn't access my primary e-mail (which as I've said I haven't been able to do since approximately 2011 or so) but there isn't even an option to send the confirmation to the backup e-mail in that case. I'm really tired of going through this on every website I signed up on prior to our e-mails getting hacked. Is there a way we can just change the owner to the other e-mail so I can get back into my account please?

Please add an option to disable saving images as webP. This is useless. If this is not going to get addressed in the next update I will, among many others uninstall Firefox and use a different browser.

WebP is a garbage format. Maybe it's not, maybe it's great, but it still is not widely supported yet. So pull your heads out of your *** and fix this sh**.

Thanks