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  • 已解決

Stop auto-download for Version 98.0.1 (64-bit)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I op… (閱讀更多)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I opened Setting>Download but there is no disable button or checkbox for that. Please help me. Thank you in advance.

miszluuna 於 4 個月前 詢問

Terry 於 4 個月前 解答

  • 已解決

Log into Microsoft OneDrive on the web no longer works

I have Firefox 100.0.1 on my Mac desktop, and Firefox 100.0 on my MacBook Pro laptop. I can no longer access my Microsoft OneDrive account via the web on my desktop, but … (閱讀更多)

I have Firefox 100.0.1 on my Mac desktop, and Firefox 100.0 on my MacBook Pro laptop. I can no longer access my Microsoft OneDrive account via the web on my desktop, but I still can do so on my laptop. I have gone through your posted troubleshooting steps for Firefox on my desktop, to no avail. How do I get my desktop back to version 100.0 so it will work again? I can access my OneDrive account via the web on my desktop when I use the Safari browser, so the issue is definitely with Firefox version 100.0.1, and not with my desktop.

lalucher6 於 2 個月前 詢問

FredMcD 於 2 個月前 解答

  • 已解決

Google Images search results are not working properly and I am not sure how to fix it

I am pasting this video link first to show exactly is happening when I use Google Images Search results. https://youtu.be/HD-GPkORQPA This happened suddenly. Everything … (閱讀更多)

I am pasting this video link first to show exactly is happening when I use Google Images Search results. https://youtu.be/HD-GPkORQPA

This happened suddenly. Everything was fine when I last used google image results, I was playing a game and when I alt+tabbed to search for something, this was happening. I have no idea what could have caused it since I didn't install any new extensions, CSS styles, programs in my PC nor any big changes that would give me an idea of where to start.

I already tried disabling all the extension and that didn't help at all. The only way I've managed to make this stop, was when I opened a private window. There the image search results were fine and I could zoom in, and out and no weird scrollbar issues were happening.

I went back to a normal window in Firefox, and noticed that if I log out from my Google account, this will also fix the issue. And when I logged back in, the issue was happening again.

Anyone have any idea why this would happen, and how I can fix it? Thank you!

NathanTheGraves 於 2 天前 詢問

NathanTheGraves 於 2 天前 解答

  • 已解決

Youtube occasionally infinite loads

Sometimes when I open a video it doesn't play, it infinite loads with a black screen and I tested it on a separate browser and the video works there I've tried deleting c… (閱讀更多)

Sometimes when I open a video it doesn't play, it infinite loads with a black screen and I tested it on a separate browser and the video works there

I've tried deleting cache and cookies but it doesn't work

RandomDuck 於 3 天前 詢問

Mamoon 於 2 天前 解答

  • 已解決

Yahoo mail menu buttons not working, can't delete or anything

None of the menu buttons work at the top of yahoo mail in firefox when an e-mail is open, I am able to use these in Microsoft Edge. Until the last update of firefox they … (閱讀更多)

None of the menu buttons work at the top of yahoo mail in firefox when an e-mail is open, I am able to use these in Microsoft Edge. Until the last update of firefox they worked so something broke in the latest release 103.0.1 is my guess. I restarted without extensions and still broken.

jfelber 於 1 週前 詢問

jfelber 於 5 天前 解答

  • 已解決

Not printing properly on eBay with built-in PDF viewer 103.01 (64-bit) Mac OS

Hello, The last few days, I've been having issues printing with the built-in PDF viewer, but only on eBay. The invoices and labels will look fine in the preview, but when… (閱讀更多)

Hello,

The last few days, I've been having issues printing with the built-in PDF viewer, but only on eBay. The invoices and labels will look fine in the preview, but when printed, any images on them will come out garbled and corrupted.

I tried to print using Chrome and had no issues. Would this be just a Firefox issue, or an issue with eBay and Firefox.

Any help would be appreciated! Thanks

jasrob1022 於 1 週前 詢問

jscher2000 - Support Volunteer 於 1 週前 解答

  • 已解決

the latest firefox update overfills my screen so I can't see or access words, links or whatever on top, bottom and sides. Unusable now.

I don;t know if I chose the right "best describes the question" because the first half of the option is off the screen to the left, and there's no way to scroll over. I … (閱讀更多)

I don;t know if I chose the right "best describes the question" because the first half of the option is off the screen to the left, and there's no way to scroll over. I would like to go back to the version that preceded this latest update please. It worked well. Please reply by email, [email-removed], because I can't read most of what's on the screen here. I hope someone pays attention to this, because otherwise I'll have to abandon Firefox, and it's been by far my preferred browser. Can't think what you've done to it. Your updates in the past all worked fine. I'm on a Lenovo ThinkPad S145 with Windows10.

vshelford 於 2 週前 詢問

jscher2000 - Support Volunteer 於 2 週前 解答

  • 已解決

Everything is WAY too big!

After updating to Firefox 103, everything in the browser including web pages, are way too big. Oversized. What the heck happened? Why do they do this? On the tool ba… (閱讀更多)

After updating to Firefox 103, everything in the browser including web pages, are way too big. Oversized. What the heck happened? Why do they do this? On the tool bar with the address field, on the right, I have a zoom icon, etc., and they're all much bigger!

I could adjust zoom, but this is not right. It's all messed up!

Yes I went into Customize Tool bar - Density - and it was already set to "compact - not supported"

I went into about: config - browser.display.os-zoom-behavior - changed to zero. Nothing happened.

I went into the windows settings - display - set to 125% which it always was. Changing to 100% didn't do anything. Went into display - Make display bigger - and it's 160, where I always had it.

Not happening in Chrome or Windows. So it's Firefox.

Steve09 於 2 週前 詢問

TyDraniu 於 2 週前 解答

  • 已解決

Firefox 102 Renaming .exe files

I've noticed that with Firefox 102 when I download an exe file, in this case Thunderbird Setup 102.0.exe it is renaming it to Thunderbird Setup 102.0.exe.bin. Why is that… (閱讀更多)

I've noticed that with Firefox 102 when I download an exe file, in this case Thunderbird Setup 102.0.exe it is renaming it to Thunderbird Setup 102.0.exe.bin.

Why is that happening now? I know the "potential risk" or downloading an .exe file but shouldn't it ask or at least warn you instead of just deciding to rename it

I didn't see a setting to disable this "feature". Is there one?

Thanks

AZBigDog 於 1 個月前 詢問

jscher2000 - Support Volunteer 於 1 個月前 解答

  • 已解決

Mendeley Web Extension blocked on PDFs

Hi, I use Mendeley Web Extension to pull articles and other things from Firefox directly into my Mendeley library. I will usually rapidly read through the PDF file online… (閱讀更多)

Hi,

I use Mendeley Web Extension to pull articles and other things from Firefox directly into my Mendeley library. I will usually rapidly read through the PDF file online before deciding to add it or not. For some unknown reason, Firefox blocks the use of Mendeley on PDF file, for security reasons, and I can no longer add them to my library. Most references are only available as PDF files making the add-on completely useless. Is there a security feature that I can disable to be able to use the extension again?

Kind regards,

Mathias

mathias.rsl 於 2 個月前 詢問

TyDraniu 於 2 個月前 解答

  • 已解決

Apple maps

Apple maps make my life miserable. I can't stay with Firefox after decades of loyalty because it is not worth it. Why are you self-destructing? You have no method of chan… (閱讀更多)

Apple maps make my life miserable. I can't stay with Firefox after decades of loyalty because it is not worth it. Why are you self-destructing? You have no method of changing the HORRID UNWORKABLE Apple Maps to something that works.

salina_amey 於 2 個月前 詢問

jscher2000 - Support Volunteer 於 2 個月前 解答

  • 已解決

Firefox Multi Account container advanced proxy setting does not work. Connection Timeout/Refused.

Hello Everyone, After inserting the proxy information, webpages in the container tab refuse to load/connect, I insert the IP address and I've also tried the Fully qualifi… (閱讀更多)

Hello Everyone,

After inserting the proxy information, webpages in the container tab refuse to load/connect, I insert the IP address and I've also tried the Fully qualified domain name, using the type://host:port syntax, I get "The proxy server is refusing connections" and "The connection has timed out" error messages.

If I setup the proxy via the settings menu the entire browser uses the proxy server address, I am trying to specify a different proxy server for each container.

fxybrew 於 2 個月前 詢問

TyDraniu 於 2 個月前 解答

  • 已解決

Firefox blocks FedEx tracking

Hello, I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites. Right now it is Fe… (閱讀更多)

Hello,

I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites.

Right now it is FedEx that comes to mind again as I kept checking for tracking of packages shipped to me since receiving the tracking info. I queries consistently returned the error message "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later."

Thinking maybe the website was having issues or maintenance (and forgetting I had the same issue with FedEx website the last time I tried tracking there in Firefox), I kept "trying again later".

Then I opened my Avast browser and pasted the same url there and, sure enough, received this report on the display:

Travel History Date or Time City & State Status Monday, April 18, 2022 9:47 PM SPARROWS POINT, MD Departed FedEx location Sunday, April 17, 2022 1:49 PM Shipment information sent to FedEx

I have tried disabling the extension NoScript as well as turning off the "Enhanced tracking protection" and allowing permissions for the FedEx site with no improvement.

I copied and pasted the RAW data as well as the text version from the "about:support" page to send you.

Any suggestions to fix this?

Thank you, Keith McNabb

kemcnabb 於 3 個月前 詢問

kemcnabb 於 3 個月前 解答

  • 已解決

Error message trying to launch "Search by Image", "Content scripts are not allowed on this page."

I just installed Add-on "Search by Image" with "Tin Eye". When I try to launch the program I get the Error Message, "Content scripts are not allowed on this page." How do… (閱讀更多)

I just installed Add-on "Search by Image" with "Tin Eye". When I try to launch the program I get the Error Message, "Content scripts are not allowed on this page."

How do I correct this so that it works as advertised?

kenb1 於 4 個月前 詢問

jscher2000 - Support Volunteer 於 4 個月前 解答

  • 已解決

Access to REI denied on Firefox WHY?

Please explain: Access Denied You don't have permission to access "http://www.rei.com/user/login" on this server. Reference #18.f697c68.1648515585.37d0ad20 … (閱讀更多)

Please explain: Access Denied You don't have permission to access "http://www.rei.com/user/login" on this server.

Reference #18.f697c68.1648515585.37d0ad20

xueshg12 於 4 個月前 詢問

xueshg12 於 4 個月前 解答

  • 已解決

Firefox reader view only renders half the article

Dear volunteers, I am on Debian 11, Firefox 98.0.1. Firefox reader mode only seems to render half the article I am currently on, example: https://www.newyorker.com/news/q… (閱讀更多)

Dear volunteers,

I am on Debian 11, Firefox 98.0.1.

Firefox reader mode only seems to render half the article I am currently on, example:

https://www.newyorker.com/news/q-and-a/the-purges-in-putins-shrinking-inner-circle

The reader view only renders up to "I think it’s a big challenge for them." but the actual article continues.

Is this a bug on my setup?

Thank you for taking the time to read this!

A.Ampoumogli 於 4 個月前 詢問

cor-el 於 4 個月前 解答

  • 已解決

Firefox not saving cookies for websites with exceptions

Firefox is not remembering the cookies and data of websites that I have saved under Exceptions. These sites are saved under Exceptions but I still have to log in every si… (閱讀更多)

Firefox is not remembering the cookies and data of websites that I have saved under Exceptions. These sites are saved under Exceptions but I still have to log in every single time I access those sites, regardless of the fact that are saved to the list.

cvwest 於 4 個月前 詢問

jscher2000 - Support Volunteer 於 4 個月前 解答

  • 已解決

Pocket missing from homepage

Hello, I just upgraded to Firefox 98.0.1. And there doesn't seem to be an option to add Pocket suggestions to the homepage, as there used to be. You can add Pocket articl… (閱讀更多)

Hello,

I just upgraded to Firefox 98.0.1. And there doesn't seem to be an option to add Pocket suggestions to the homepage, as there used to be.

You can add Pocket articles that you've saved, but not suggestions from Pocket.

It used to be under settings - home - recommended by Pocket.

Has this been removed from the options?

Thanks, Taylor

Taylor 於 5 個月前 詢問

Bithiah 於 5 個月前 解答