Firefox 技術支援討論區

System OS: Debian (codename: bookworm) Problem description:

I had installed a fresh version of Firefox and it's keeping to crash the pages (Error: The page has crashed) without any reason. Any troubleshoot methods (including clearing the cache, cookies, history and even restarted the network and pc.... only to fail and keep having same issue.

I had checked if there is no problem with the opened website in another web browser and in it the page was working correctly.

The issue persist from several versions of Firefox

I heard that the newest version of Firefox (which I have not upgraded to yet) has a feature that makes it easier to accidentally visit a website whose URL is on the clipboard. I googled to find out how to disable it, and the Featured Snippet said "go to about:config and change clipboard.autocopy to false." Sounded simple, so I did it, but subsequently found out that the article it quotes from is 10 years of age!

My first question, then, is: what does changing "clipboard.autocopy" to false do if it doesn't turn off the brand-new feature?

The second question is, how do I disable the new URL Paste Suggestion feature? Will setting "clipboard.autocopy" disable it? In particular, I want to make sure that the browser does not pre-load or pre-fetch the clipboard URL, and in fact, I wish to pop up a dialog box any time I do "paste and go." People often copy URLs from e-mails to research them before visiting them directly; jumping directly will increase the likelihood of visiting an imposter site.

Firefox is not opening. Every time I try to use it, I get the message:

" We're sorry. Firefox had a problem and crashed. We’ll try to restore your tabs and windows when it restarts."

I have submitted the crash report: Crash ID: bp-51f17766-7a20-41dc-ae3d-27ab10240501

I am running it on Fedora 40.

Thank you!

The increase happened here: /storage/permanent/chrome/idb/3870112724rsegmnoittet-es.files/

79 files taking 590MB created in 3 minutes, out of nowhere. Why were all these large files created?

Using Linux Mint, Firefox 125.0.2

Hello, have been scratching my head for a while on this one. Have a freshly setup install of Debian 12, using Sway (wayland) as my Window Manager. I am really struggling with slowness in Firefox, page loads take easily 15 seconds whereas loading the exact same page in another window at the same time with Chromium Debian build has near instantaneous load times. I've tried the following troubleshooting steps: - Created a new firefox profile - Tried "Troubleshooting Mode" in Firefox - Disabled ipv6 in firefox about:config and in Debian - Tried different DNS servers - Tried different non-debian specific builds of Firefox - Tried Firefox Beta and Firefox Nightly for Debian

None of these steps made any difference, and Chromium has continued to be significantly faster. Am really stuck here and would love to get to the bottom of this as Firefox is the only browser that works with a HiDPI display in Sway without blurryness. Happy to provide any and all diagnostics and reports that are needed. Thanks in advance!

EDIT: It seems to be some kind of networking issue, using a VPN solves it. But still doesn't explain why Chromium would behave differently.

Hello support,

is there any way (other than the one plugin I found that did not work for some reason) to adjust firefox' general brightness (or that of an individual tab) ?

Also changing my monitors brightness would not work for me as I am trying to test a website I develop (using firefox to visualize it) and it is rather just the large difference between my editor (which's brightness you can not adjust) and the browser that is very unpleasent when I switch back and forth (like when trying to fix a bug).

Kindest regards.

Jonas Behr

When I use the `--search` CLI option, Firefox searches the supplied term in a new window.

I want it to open itself in a new tab instead, so I tried out the following combination of CLI options:

``` $ firefox --new-tab --search "example" ```

Firefox does search for the given term, but it opens itself in a new window instead of a new tab, thus ignoring the `--new-tab` option.

Am I doing something wrong?

I want to enable cookies for outlook and google, the rest I dont want.

I have attempted to look at the cookie's url for outlook and add that to the exception list, but outlook still harasses me with its annoying 2fa

How do I find the actual address to put in the exceptions list to stop this issue?

I have started posting bugs of Firefox in Bugzilla for almost 6 months now(though the number of bugs is 3). I have noticed that the bugs really had no response for nearly then(almost 6 months), so is it the way bugs are handled?, like they take long time to address( just asking as I though the process to be relatively fast) or is it something that I might be doing wrong in reporting a bug. I searched online and have been looking at assigning the bug( what I understood). So, how to do it if there exists something like assigning and will it increase the movement on my bugs??

latest 124.0.2 causing severe problems, it will near instantly bloat to fill all RAM and SWAP even in safe mode causes system load over 24! only solution is to reboot very problematic on for ex: https://epg.pw/xmltv/epg_CA.xml hard to get a screencap since system is nearly totally unresponsive. RAM is ok SSD is ok MX Linux is ok

mouse pointer is nice size in general but becomes VERY small when I go into websites. this happens when i use either floorp or firefox but is fine when i use chrome( would rat5her not use google). i just don't see where I can fix this in Firefox settings

For the last few months YouTube appears to have broken CSS and text in multi-line blocks is broken and overlaps. I'd guess this is only for text that auto line wraps. The example screenshot is of a pseudo dialog but the problem is everywhere on multi-line text in YouTube.

I'm running Firefox 124.0.2 (64-bit) on Operating System: openSUSE Tumbleweed 20240419 KDE Plasma Version: 6.0.4 KDE Frameworks Version: 6.1.0 Qt Version: 6.7.0 Kernel Version: 6.8.7-1-default (64-bit) Graphics Platform: Wayland Processors: 32 × 13th Gen Intel® Core™ i9-13900K Memory: 62.6 GiB of RAM Graphics Processor: AMD Radeon RX 6650 XT Manufacturer: Gigabyte Technology Co., Ltd. Product Name: Z790 AORUS ELITE AX

Hi,

I was using FF on Ubuntu 22.04.4 LTS. Had version FF 120.x and playing video in Netflix worked fine. Then I updated to FF 124.x and playing video stopped with error F7355-1203.

I've checked the DRM setting and it is enabled, I checked addons and I have OpenH264 and Widevine installed, both set to always active.

I've checked installed codecs and I do have libavcodec58 installed. No update for that available via apt. I also have ffmpeg installed, no problem with that either. I can play Netflix videos in Chrome, but not in Firefox now. Something happened to Firefox when I updated from 120.x to 124.x. Today I updated to 125.x, same problem, Netflix video won't play.

I've unchecked the DRM setting and re-checked it, and that does reinstalled Widevine but does not fix the problem.

Any ideas what could be the cause?

hello everyone; i have a strange issue with my yubikey and firefox on redhat linux 8. (i can't upgrade to red hat 9 and it's technically oracle linux)

its works fine for the first x hours (where x is usually between 1 and 3 hours) and then firefox will invariably stop recognizing the yubikey touch. yubikey works with any other application in that journalctl shows that systemd is aware of it's existence when i plug/unplug it and i get a string in my terminal and text editors whenever i touch they key both before and after it stops working with firefox.

i've tried these things but the behavior is still the same: - regenerating my ~/.mozilla configuration directory - toggling all *webauth* keys in about:config - switching from yum to flatpak firefox installation - switching from gnome to kde to xfce - switching from Wayland to X11

there are no error messages; journalctl doesn't show any either; and chrome doesn't seem to have this problem, but i don't trust chrome and, interestingly, chrome exhibits the same behavior when using xfce.

the only thing that works reliability is rebooting each time it happens and, as you can imagine, that's 100% intrusive and i lose all momentum in my productivity.

here's details on my system:

Firefox version: 115.10.0esr (64-bit)

OS: Red Hat Enterprise Linux release 8.9 (Ootpa) Oracle Linux Server release 8.9 5.15.0-205.149.5.1.el8uek.x86_64

X Windows info: gnome-session-wayland-session.x86_64 3.28.1-21.0.1.el8 @AppStream libwayland-client.x86_64 1.21.0-1.el8 @AppStream libwayland-cursor.x86_64 1.21.0-1.el8 @AppStream libwayland-egl.x86_64 1.21.0-1.el8 @AppStream libwayland-server.x86_64 1.21.0-1.el8 @AppStream qt5-qtwayland.x86_64 5.15.3-1.el8 @AppStream xorg-x11-server-Xwayland.x86_64 21.1.3-12.el8 @AppStream

I have support licensing from both Oracle and Yubikey and i've asked them for help and they both point the finger at each other so i'm stuck with this; any help would be appreciated!

#!/bin/bash

# Verzeichnis erstellen
mkdir FoxyAddOnFirewall
cd FoxyAddOnFirewall || exit

# package.json erstellen
cat <<EOF > package.json
{
  "title": "Foxy AddOn Firewall",
  "name": "foxy-addon-firewall",
  "description": "A Firefox addon to control internet access for other addons",
  "author": "Your Name",
  "version": "1.0.0",
  "license": "MIT"
}
EOF

# background.js erstellen
cat <<EOF > background.js
var permissionManager = Components.classes["@mozilla.org/permissionmanager;1"]
                        .getService(Components.interfaces.nsIPermissionManager);

// Addon-Liste abrufen
function getAllAddons() {
    var {AddonManager} = Components.utils.import("resource://gre/modules/AddonManager.jsm", {});
    return new Promise(function(resolve, reject) {
        AddonManager.getAllAddons(function(addons) {
            resolve(addons);
        });
    });
}

// GUI aktualisieren
function updateUI() {
    getAllAddons().then(function(addons) {
        var addonList = document.getElementById("addon-list");
        addonList.innerHTML = ""; // Zurücksetzen der Liste

        addons.forEach(function(addon) {
            var listItem = document.createElement("li");
            listItem.textContent = addon.name;
            
            var blockButton = document.createElement("button");
            blockButton.textContent = "Block";
            blockButton.addEventListener("click", function() {
                blockInternetAccessForAddon(addon);
            });

            listItem.appendChild(blockButton);
            addonList.appendChild(listItem);
        });
    });
}

// Internetzugriff für ein bestimmtes Addon blockieren
function blockInternetAccessForAddon(addon) {
    var host = addon.getResourceURI("").host;
    permissionManager.remove(host, "allAccess");
    console.log("Internetzugriff für " + addon.name + " wurde blockiert.");
}

document.addEventListener("DOMContentLoaded", function() {
    updateUI(); // GUI beim Laden der Seite aktualisieren
});
EOF

# index.html erstellen
cat <<EOF > index.html
<!DOCTYPE html>
<html lang="en">
<head>
  <meta charset="UTF-8">
  <meta name="viewport" content="width=device-width, initial-scale=1.0">
  <title>Foxy AddOn Firewall</title>
  <link rel="stylesheet" href="style.css">
</head>
<body>
  <h1>Foxy AddOn Firewall</h1>
  <p>Welcome to Foxy AddOn Firewall!</p>

  <h2>Installed Addons:</h2>
  <ul id="addon-list">
    <!-- Addon-Liste wird hier eingefügt -->
  </ul>

  <script src="background.js"></script>
</body>
</html>
EOF

# style.css erstellen
cat <<EOF > style.css
body {
  font-family: Arial, sans-serif;
  background-color: #f0f0f0;
  text-align: center;
}

h1 {
  color: #007bff;
}

h2 {
  margin-top: 20px;
}

ul {
  list-style-type: none;
  padding: 0;
}

li {
  margin-bottom: 10px;
}

button {
  background-color: #007bff;
  color: white;
  border: none;
  padding: 5px 10px;
  border-radius: 5px;
  cursor: pointer;
}

button:hover {
  background-color: #0056b3;
}
EOF

# manifest.json erstellen
cat <<EOF > manifest.json
{
  "manifest_version": 2,
  "name": "Foxy AddOn Firewall",
  "version": "1.0",
  "description": "A Firefox addon to control internet access for other addons",
  "icons": {
    "48": "icon.png"
  },
  "permissions": [
    "management"
  ],
  "browser_action": {
    "default_popup": "index.html",
    "default_icon": "icon.png"
  }
}
EOF

# Icon herunterladen
wget -O icon.png "https://img.icons8.com/ios-filled/50/000000/firewall.png"

# Installationsanweisungen anzeigen
echo "FoxyAddOnFirewall wurde erfolgreich initialisiert!"
echo "Um das Addon in Firefox zu installieren:"
echo "1. Öffnen Sie Firefox und geben Sie 'about:debugging' in die Adressleiste ein."
echo "2. Klicken Sie auf 'Dieses Firefox installieren' unter 'Temporäre Add-ons laden'."
echo "3. Navigieren Sie zum Verzeichnis 'FoxyAddOnFirewall' und wählen Sie die 'manifest.json' Datei aus."
echo "4. Das Addon wird nun installiert und kann verwendet werden."

There used to be a box to write tags as you can see here: https://support.mozilla.org/en-US/kb/categorizing-bookmarks-make-them-easy-to-find?redirectslug=Bookmark+Tags&redirectlocale=en-US

What happened to it? When it was deleted? Why? Is there a way to restore it?

I am trying to use a <select> tag to display a color selector. So each <option> has a background color to match its displayed text:

```<select id="strokeColor" name="strokeColor" style="width: 10em;">

             <option value="black" style="background: #000000; text: #FFFFFF">
                     black
             </option>

<option value="aqua" style="background: #00FFFF">

                     aqua
             </option>

<option value="blue" style="background: #0000FF">

                     blue
             </option>

<option value="brown" style="background: #A52A2A">

                     brown
             </option>

<option value="gray" style="background: #808080">

                     gray
             </option>

<option value="green" style="background: #00FF00">

                     green
             </option>

<option value="magenta" style="background: #FF00FF">

                     magenta
             </option>

<option value="orange" style="background: #FFA500">

                     orange
             </option>

<option value="purple" style="background: #800080">

                     purple
             </option>

<option value="red" style="background: #FF0000">

                     red
             </option>

<option value="white" style="background: #FFFFFF">

                     white
             </option>

<option value="yellow" style="background: #FFFF00">

                     yellow
             </option>

<option value="#000000" selected="" style="background: #000000">

                     #000000
             </option>
         </select>```

On Chrome this displays as expected:

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-04-18-22-02-25-eebbd5.png

But on Firefox the background colors are ignored:

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-04-18-22-02-35-bd90ee.png

How can I get Firefox to display the background colors?

I'm developing a website and noticed while testing that firefox sends requests to "/sw.js" on my local webserver. When starting with a fresh profile folder, this does not happen (and also not with other browsers). So, I thought, this might be one of my extensions, but in Troubleshooting mode, the browser still sends these requests, everytime a site is refreshed. It does not affect performance or anything, I am just afraid that I was somehow hacked as I did not make many settings in firefox. Do you know, how I could further diagnose the problem?

I use firefox on fedora 38 and after update firefox about a month ago . i got this error when use private mode ,for thai languge it just error but in normal mode it ok .

browsing website (reddit or amazon for example), the window scrolls to the top every time I move the mouse. doesn't happen all the time though, and only in Firefox. I've serached the internet and can't find anything related. Please help