Firefox 技術支援討論區

so I noticed lately (the past ~5 weeks) that Firefox runs REALLY REALLY slow. I usually have 3 windows open all the time (one with about 7-8 tabs and the other two with 5-6 tabs, total of 20, maybe 25 tabs at some point but ends up going back to about 20 tabs at the end of the day)

it was fine for the past 2 years never had a problem. usually it takes about a week (or longer sometimes) before I need to restart my laptop to clear up some memory. but now I cant do it at all. as soon as I open firefox I will notice my laptop gets slower and slower and the fans comes on and laptop gets hot fast. CPU usage for firefox is high same with Ram.

here is what I did to try and solve the problem. I first updates all the add ons, didnt do anything. cleared the cash,,, nothing. disabled the add-ons. it helped but still wasn't fast enough. so I reset firefox and had all the add ons removed. still same thing. I deletet firefox and reinstalled it... still same problem. to confirm that my laptop is good enough to run those many tabs I downloaded google chrome to test it and I had three windows with a total of like 34 tabs (yes 34) and it was running fine. actually I think from now on I will be using chrome and not even go back to firefox due to how fast it was!! and its using 30% less of the memory too!!

I have been using Firefox since 08 and it was the best browser I have ever used and never looked at any other one. but I downloaded chrome to check and see if my laptop was the problem but now I know its the browser. I noticed that this problem only started when this update came on few weeks ago (not sure which one because in the past 5-6 weeks I kept getting those updates. I think I did at least 3 updates if not even more) but I am sure it was one of the 15.X updates. now I am running the latest update which seems like its even worse.

any help would be appreciate it. I am still trying to make this browser work but if this problem keeps going on then I guess I have no choice but to move on to a different one. I miss some of the features that firefox have over chrome.

I have a mid 2010 macbook pro. OS X 10.8.2, 320GB (with has about 72GB of free space), 8GB ram, 2.66GHz intel core 2 duo, running latest updates on everything and running Lion with the latest update too.

tried to search but kept geting those old thread and its locked now so cant post in it.

Thanks

I am using Firefox 11 and plugin is DownloadThemAll. My account was hacked and used to send http://on.fb.me/IXfxHP?QYY82OO this link to all my contacts via msgs/active chats. When i send a mass msg of apology to all, firefox crashes unexpectedly each time. all these msgs sending is backgound process and only result display is seen. Also, in chats, my text is not sent and instead this is link is sent in place of my text. This problem is not in IE8/9. Subsequently I had to uninstall Firefox.

8 hours before this problem I had a popup of "stop unresponsive script" and this disabled the close individual tabs feature. I had to kill the process for the same.

I am running Firefox 15.0.1 on Mac OS 10.6.8. A window continues to pop up that reads, "Authentication Required" and "Enter username and password for ftp://ftp.radiogarage.com". This happens every time Firefox is opened and continues to pop up approximately every 30-60 seconds until I close Firefox. How do I permanently remove/delete/get rid of this pop up window? I have clicked on Help > Troubleshooting Information > Reset Firefox but that has not solved the issue. Thank you in advance for your assistance.

Hi my computer is infected with the browser hijacker called claro-search. I've done some research on it and have tried many fixes but it still keeps coming back.

What I've tried: Adware Cleaner Malware bytes Restarting in safe mode going to about:config and typing in claro-search then clicking reset to the search results. Troubleshooting information and resetting Firefox Going to the Profile folder under troubleshooting information and deleting the chromeappsstore.sqlite file

Does anyone have other suggestions as to what i should do?

I am currently running Firefox 22.0 and my browser keeps crashing.

I am using windows 8 on a brand new 64 bit computer. When I investigated the upgrade to 22 i see that it is not recommended for 64 bit computers.

What version of firefox is my best bet on this computer?

I am able to log on to my email but I am not able to view my list of mails . i think its a problem of the compatibilty view of the browser. So I am looking for the compatibility view options in the browser

Since upgrading to firefox 20.0.1 my download helper is not working like it used too.

Before updating to Firefox 20.0.1 I would click on the "Download Helper" icon and choose what format I want to download, then a box would open and show my various downloads in progress. Instead I've noticed that instead of the the normal box opening there is this little arrow in the right-hand corner that I have to click on in order to see what is downloading and when I close the browser the progress box that I used to be able to see is no longer there and also I am now UNABLE to continue downloading like I was able to with downloadhelper!!!

I can't speak for anyone else but I prefer using Downloadhelper as opposed to the so-called downloader that has been built into Firefox 20.0.1.

How do I get the download helper to work like it used to and how do I get rid of that annoying download arrow in the right had corner?!

If the powers that be are going to make improvements concerning security I'm all for it but I want to the option to choose whatever addons I want to use without having them made unusable whenever there is an "upgrade".

When I open Firefox it c omes on along with a message that says:

"Browser settings change

    An unknown change was detected on your browser's search settings:
 
    ____ Keep my current settings (this is automatically filled out
    ____ I am aware of this change and approve it"

The message will not go away no matter what I try. I have clicked on the second option (I am aware of this change and approve it) and click on the red and white x at the upper right-hand corner but it will not go away. When this message is on I cannot do certain tihings on my computer. Also, I cannot move the message out of the way.

This message does not come on with Internet Explorer. Thanks.

I use Firefox with Google. Trying to remove searches from Google search bar. Their help doesn't . This doesn't happen with Safari. How can I remove past searches? I tried to remove history from the right hand corner search box and it worked. If you can help, great

This happened

Every time Firefox opened

== I type searches and Google help doesn't.

Somehow search engine site is called "V9.com" fix itself as my homepage and tabpage. I have tried many things to change it including spyware or malware programs. There are lots of people suffer same problem, many of them share solutions however there solution did NOT work for me. I tried to change firefox.exe properties or changing exe file. Did NOT work. So!! Help me Firefox Community!!!

A. computer is slow. B. Windows Task Manager shows "ToolbarUpdaterService.exe frequently is consuming 99% of CPU time. Rumor has it this may be a Google thing.  ?What to do?

Firefox automatically updates on my computer. During the last update a pop-up told me safety features were no longer available and may leave my computer vulnerable. What does this mean and what can I do. I really want to continue to use firefox but don't want my computer to be "infected".

My laptop’s keyboard is not working in Mozilla at all but works anywhere else. I am currently writing this in Word and cut and pasting it into the feedback box. I really need to fix this because it’s really making things difficult because I really don’t want to use another browser. I’ve already tried restarting with all my plugins disabled but that hasn’t helped and I have the newest version of Mozilla. I have not downloaded anything recently and have no idea why this started. The last thing I typed was into youtube which worked but as soon as I typed something else my keyboard wouldn’t work.

Please help!

I was wondering if the two coincide, what is(are) the source(s) of this problem? how do I remove the homegroup from my computer and eliminate the unwanted pop-ups? I have windows 8 on my computer.

When browsing with Firefox whenever I log on to a web site and try to access information the following error message appears: https://ssl-mpv.montiera.com/widgets/entryPoints/softonic.js?hrdId . The computer knows as much about this site as I do which is precisely nothing. I have tried removing and reloading Firefox but the same problem occurs again and again. It is almost enough to drive me to Windows . Please advise how I can get rid of this problem.

Chris Keay

My firefox has been fine for years up until a couple of days ago..

Sometimes when typing into google the autocomplete changes what im typing and sends me to the wrong site.

Any site i visit randomly redirects to worldsocialsurvey.com, and then takes me to loads of shopping pages when i cancel it.

I have ran virus scans with, Trend,Malwarebytes, Superantispyware and used combofix yet all of these say i am clean and nothing is wrong.

I have looked in about:config, and looked for anything that may redirect me like Babylon has a habit of doing, but it all appears to be fine.

Any ideas?

I have the latest version of firefox

I click on the rotating balls of download helper and it looks as though the download is taking only a couple seconds. Then, when I click on it to play it it doesn't work and says, The document “Barney_ I Hear Music Everywhere.mp4” could not be opened. The movie's file format isn't recognized. To see if additional software is available that will enable QuickTime Player to open the movie, click Tell Me More.

I have a 2011 Apple Macbook Pro 13".

Any help is greatly appreciated.

Thanks,

Luke Wilson

I am not able to view any YouTube videos on YouTube or Facebook whilst using Firefox. My Flash Player/Plugin/Shockwave Player & Javascript are all the most recent and all show as up to date and working. On selecting a video to view I now have a blank screen which I have right clicked on & notice there is an Adhoc Plus - Block Image message and wonder if this should be there as this is not the case when viewing through Internet Explorer (which still allows me to view all videos & shows that I have Flash Player installed when I right click on the same screen). I have uninstalled Firefox and reinstalled to see if this would solve the problem but this has made no difference. I have also noticed on my Firewall that Javascript is not showing as an Exception and changed this to find that this has made no difference either. I am now at a complete loss - can anyone help me please as I would like to keep using Firefox. Many thanks