Firefox 技術支援討論區

I had a fellow from ebay talk me thought this ,this summer but i guessed i would not have the problem again .but i do now, So here goes , i click on a site that i visit once a day or so and now it no longer loads the page so that i can view it. There is a way to clean up things with out losing everything like my addons and bookmarks but i can not remember how we did it and i was hoping one of you guys will no.The last time it was that i could not see the photos on glass on each page and could not enlarge photos on that site, ,so those things wouldn't load up for me ,He told me how to clean up something and it did the trick right away. he had me go to a couple of places ,but my old memory just is not as good as it use to be. Thanks guys. oh it is my Instagram that will not load up. it goes to the page but nothing is there.

• Sorry if the text contains grammar mistakes, Russian in store*

I right-click on a random link, button, image etc. but nothing is happened when I select "Open Link In New Tab", "Open Link In New Window" or "Open Link In Private Window". It works only if I use combination "Ctrl + left-click". Has anyone faced the same problem and know how it fix it?

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support.

It is now clear that the problem is with the Firefox browser. The attached screenshot shows an example of an affected tab.

Please fix this. Multiple versions of the same tab waste RAM and other memory, especially on a limited-memory device such as a laptop.

When playing videos, firefox should usually be able to playback using hardware acceleration. However since some of the recent updates, this is no longer the case. My hardware includes an intel i5-1135G7 with iris xe graphics driver version: 30.0.101.1069.

Attached are some images comparing firefox and edge.

I am not getting live site data like I should be getting on Firefox 94.0.2 (64-bit) . I need to refresh the page to get current chart data. It should be updating in real time. I access binance.us on Microsoft Edge and it works fine, I get live chart trading data on the binance.us site on Edge. How do I fix this?

I have inspected the page and I keep getting theses error messages. These messages come up in troubleshooting mode as well.

Referrer Policy: Ignoring the less restricted referrer policy “origin-when-cross-origin” for the cross-site request: https://frontend-m.binance.cloud/monitor/v1/log

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://frontend-m.binance.cloud/monitor/v1/log. (Reason: CORS request did not succeed).

POST https://www.binance.us/gateway-api/v1/private/account/kyc-certificate/get-new-kyc-status [HTTP/2 401 Unauthorized 98ms]

POST https://www.binance.us/gateway-api/v1/private/account/user/base-detail [HTTP/2 401 Unauthorized 177ms]

The List of Cookie exceptions under Security Setting, the ones I want to retain, keeps getting deleted. I select ALLOW for each one. What is causing the list to get deleted?

The first pic was copied from the screenshot and there is no fixed menu in the middle. 

Second pic using download button. There is some annoying fixed top menu appearing in the middle which blocks some of the content. 

Please make some download shortcut buttons or make Copy&Download&Cancel buttons float at the top.

Thank you

11.27.21

iMac - OS10.11.6 El Capitan - Firefox 78.15

I have spent hours searching internet and Mozilla support. Nothing. All I want to do is switch my sign in accounts. I have two. Firefox confirms this. When I go into Accounts, following existing procedures to establish a second sign in, I type in second email with response telling me this account already exists. I know that. I can even see it in the Passwords/Accounts section.

But nothing, nothing appears anywhere telling me how I can simply switch from existing sign in to the other. Nothing.

If anyone at Firefox would care to explain the secret, I would appreciate it so I can stop wasting time searching this solution.

Don't use euphemisms like some instructions do which only confuse simple answers. Please simply state Step 1, Step 2 etc

One such support page said something like select one account and click "Preferred" or the like. Saw nothing like this in my Account settings.

thanks Larry

I don't do this very often plus I'm fairly new to Win 10. I just bought a music album from the Amazon Music store. It is only available in Mp3 and downloaded as a .zip. And there it sits in my Downloaded folder. Please advise. Dick B.

I want to transfer a Firefox profile from my old computer to a new computer. The online info has been distinctly unhelpful. I copied the profile from my old computer put it in the Profiles folder on my new computer but FIREFOX does not notice it. What is the problem?

i wish there was a "Comments" section on https://www.mozilla.org/en-US/firefox/mac/ so i could tell people "NEVER use this!!"

i tried last week, downloaded and installed. The installation process, after unpacking the download, tried to install a "helper application". Popped up a dialog box asking for an admin userid+passwd. (even though i was obviously already running as an admin user... because i was in the middle of doing the install.) This was not an iOS dialog box from Apple, and it didn't have an option for scanning my fingerprint; this was something the "helper app" was doing on its own. Well i gave it my userid+password, and it went on to say the installation failed, and bombed out with no Firefox installed on my machine. Now, for all i know, my credentials are out there, God only knows where. So i had to go change my passwd on all of my machines.  :(

I filled up a form with name and surname, no passwords. When coming back to the site days later, just pressing first letter shows my previously typed data. For example, the letter J will show John right away.

Where is this information stored? I looked in "Memory" devtab, it is not there so I presume this is not stored by the website in my PC. Also, I don't see this data in in History.

Where is it?

I just turned off AdBlock Plus in the Add-Ons screen and downloaded ublock origin to try it out. There is no icon for this new plug in to be found anywhere. I can manually go in and change the settings on this plugin in the add-ons screen but there is no icon anywhere to go in quicker or to show a report of how many items were blocked. When I try to Customize my toolbars, the icon is not available there either. The nearest threads I can find on this topic are from 2018 and their solutions are very basic use. Yes, of course I restarted the browser. TIA.

uBlock Origin: 1.39.0 Firefox: 87 filterset (summary):

 network: 83588
 cosmetic: 80376
 scriptlet: 18231
 html: 598

listset (total-discarded, last updated):

 added: 
   adguard-annoyance: 47817-586, now
 default: 
   ublock-filters: 30169-27, now
   ublock-badware: 3455-1, now
   ublock-privacy: 182-0, now
   ublock-abuse: 70-0, now
   ublock-unbreak: 1706-0, now
   easylist: 61109-543, now
   easyprivacy: 26327-473, now
   urlhaus-1: 10038-0, now
   plowe-0: 3699-3, now

filterset (user): [empty] modifiedUserSettings: [none] modifiedHiddenSettings: [none] supportStats:

 launchToReadiness: 1924
 launchFromSelfie: false

duplicate of /questions/1359208 and also moved from Firefox for iOS to Firefox section as you are using Firefox on a Mac.

I have had an Instagram account for many years. Two days ago it stopped coming up when I entered it on the Firefox web site bar. I tried turning off the enhanced tracking protection in the shield but it didn't help. I get Instagram on my iPhone and iPad so it is not a problem with my Instagram account. Why can't I get Instagram anymore on my iMac OS Version 10.14.6 on my Firefox browser?

I have been using the -no-deelevate command line option to launch my main browser profile with a shortcut to Firefox.exe without any problem since it became necessary. However, I am unable to start my other profile to allow dragging. Is there a way to do it, please?

Every other browser is fine. Brave, Chrome, Edge, Opera.

But Firefox - zilch, nothing, blank screen. And when it did load Facebook, 99% of the times no photos showed and there was a text message in the corner of the photo holding area saying things like "may be an image of a boat" or it might say "may be an image of bridge"... etc...

Hi, I have been using FVD Speed Dial and created quite number of shortcuts for browsers. It was disabled without notified by Firefox. Anyway I can retrieve the link of shortcut I created? Or can I enable to FVD Speed Dial for a day for me to copy all the shortcuts? Thank you.