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End of Flash Player

I need to continue to use an application (Web Site) built with Flash Player for the first 3 months of 2021. Flash Player support ends on December 31st 2020. What is the … (閱讀更多)

I need to continue to use an application (Web Site) built with Flash Player for the first 3 months of 2021. Flash Player support ends on December 31st 2020. What is the plan at Mozilla in terms of restricting access to Flash Player in 2021? - For example, is there a timebomb in the browser so that Flash Player will seize to work on December 31st? - If not, would Flash Player become inaccessible following the first browser update in 2021? If yes, do we know when date is scheduled for approximately? - Will the behavior be the same for all Firefox versions (Light, Enterprise, iOS, Android, etc..). Thank you!

pascal.landreville 於 2 年前 詢問

jscher2000 - Support Volunteer 最近回覆 於 1 年前

no sound after installing latest version (104)

I'm running Debian Stretch and the packaged version of Firefox (91) runs fine but seems a bit dated. I installed ver. 104 manually and everything is fine except that the… (閱讀更多)

I'm running Debian Stretch and the packaged version of Firefox (91) runs fine but seems a bit dated. I installed ver. 104 manually and everything is fine except that there is no audio. I changed the setup Privacy and Security Autoplay to 'Allow Audio and Video' -- no audio. I've restarted in troubleshoot mode -- no audio. Other browsers, including ver. 91 of Firefox have no trouble with audio. Any ideas? On quitting I get these messages:

3 /opt/firefox 0 $ firefox [GFX1-]: glxtest: libEGL missing methods for GL test [GFX1-]: glxtest: libEGL missing eglGetDisplayDriverName

3 /opt/firefox 0 $ [GFX1-]: glxtest: libEGL missing methods for GL test 12:03PM Tue 6 [GFX1-]: glxtest: libEGL missing eglGetDisplayDriverName [2022-09-06T19:03:40Z ERROR mp4parse] Found 2 nul bytes in "\0\0" [2022-09-06T19:03:40Z ERROR mp4parse] Found 2 nul bytes in "\0\0" [2022-09-06T19:03:40Z ERROR mp4parse] Found 2 nul bytes in "\0\0" [2022-09-06T19:03:40Z ERROR mp4parse] Found 2 nul bytes in "\0\0" [Child 4452, MediaDecoderStateMachine #1] WARNING: 7f1908378700 OpenCubeb() failed to init cubeb: file /builds/worker/checkouts/gecko/dom/media/AudioStream.cpp:281 [Child 4452, MediaDecoderStateMachine #1] WARNING: Decoder=7f1909b8ac00 [OnMediaSinkAudioError]: file /builds/worker/checkouts/gecko/dom/media/MediaDecoderStateMachine.cpp:3979 [2022-09-06T19:05:39Z ERROR viaduct::backend::ffi] Missing HTTP status [2022-09-06T19:05:39Z ERROR viaduct::backend::ffi] Missing HTTP status

rayandrews 於 3 週前 詢問

jonzn4SUSE 最近回覆 於 2 週前

Unable to access Microsoft One Drive without first Refreshing Firefox each time

Recent issue, last few days. Unable to access Microsoft One Drive online without first having to Refresh Firefox each time. It is then accessible for a short period of ti… (閱讀更多)

Recent issue, last few days. Unable to access Microsoft One Drive online without first having to Refresh Firefox each time. It is then accessible for a short period of time before the address link again breaks down into an incomplete address that does not open One Drive. I've repeated this process a number of times and each and every time the only means of access to One Drive is by Refreshing Firefox. Access to One Drive is fine on other browsers. I've cleared the cache, and run Firefox in Troubleshoot mode, but the only thing that works, and does so consistently, is to first Refresh Firefox. It will then go to the correct address for One Drive for a short period of time, before again breaking down into an incomplete forwarding address. I prefer using Firefox, but regular access to One Drive, without all these unnecessary steps, is a requirement

anastasiaanthony8 於 4 個月前 詢問

jscher2000 - Support Volunteer 最近回覆 於 2 個月前

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Youtube videos stutter, lag, or freeze when putting them on 1080p/720 60fps.

Hello there to anyone who can help me with this problem that I'm having right now. Yesterday while watching and going through the videos on youtube, while watching a vide… (閱讀更多)

Hello there to anyone who can help me with this problem that I'm having right now. Yesterday while watching and going through the videos on youtube, while watching a video, it suddenly started to lag and not move as smoothly much as before when I have on a higher quality like in 1080p 60fps or 720p60fps.

This has happen to me a couple times before when I couldn't find a way to fix it like when my my laptop was acting stupid and was resetting itself and showing a blue screen when it happen and had someone help me take it to the store and have it fixed and the reset my laptop or something and had to go redownload Firefox and I think the problem stopped working.


Yesterday and today I tried searching and looking up how to fix this and find answers that tell me to go to the about:config and change somethings to false or true whatever and it still has this problem. I hope changing it to whatever doesn't mess it up anything even more.

I thought I had to go update Windows or something since recently a couple of times the youtube videos get stuttery and not move as smoothly at times. I can't remember much this one but I either just close Firefox to hopefully that it goes back to normal or I have to update Windows to restart my laptop and it works and it goes back to normal.

But this time when I did all that and I try to update Windows from my laptop it was doing what it does updating installing or downloading yesterday. The problem is still there and the videos on youtube are still stuttering. And I try to see if there were more things to update there was nothing there and says its up to date.

I linked a video that has a 60fps option on a another browser Microsoft Edge to see if it works from there and video when putting it on 60fps works fine there. So this must be a Firefox problem or something.

So if anyone can help me with this problem. Please tell if there's anything else I can do to get these videos on youtube to work on Firefox in 60fps and hopefully can try to easily fix this and hope its nothing complicated to do. Or if there is a bug or something that's making these videos stuttering and everything please try to fix this problem that's going with me right now. Cause i don't want to have to deal with problem I had before again forever and/or if its permanent.

Hopefully maybe the next update for Firefox might fix this problem I have from these youtube videos, but I don't know. Whenever an update for Firefox happens sometimes, the videos on youtube start to stutter and not move as smoothly with putting it on 60fps and have this problem again.

Thank you if anyone has the time to look at this and hopefully someone can get me the answer to finally fix these videos that are freezing stuttering and stuff there.

buggasep17 於 1 年前 詢問

Chris Ilias 最近回覆 於 1 年前

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Primary Language

Firefox recently changed my primary language on ALL WEBSITES from English to French. I've tried to reset default language to English using Options>Language but it does… (閱讀更多)

Firefox recently changed my primary language on ALL WEBSITES from English to French. I've tried to reset default language to English using Options>Language but it doesn't make the change. I've refreshed Firefox. I've removed both French and English as primary language and then chosen English again. Nothing works. Thanks for assistance.

larrykirsch 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆 於 1 年前

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firefox clogs disk

Hello. Firefox quickly takes up all the space on the SSD. After about two days of work, there is no disk space left. Closing the browser helps, but it's not comfortable. … (閱讀更多)

Hello. Firefox quickly takes up all the space on the SSD. After about two days of work, there is no disk space left. Closing the browser helps, but it's not comfortable. Windows 10 system.

vasiliev.andrey2020 於 1 年前 詢問

spdgnzls 最近回覆 於 1 年前

Rescuing lost logins

I broke an old computer and have my logins from it on a backup drive in logins.json and key4.db. I can't work out how to transfer these logins to my new computer. I've tr… (閱讀更多)

I broke an old computer and have my logins from it on a backup drive in logins.json and key4.db. I can't work out how to transfer these logins to my new computer. I've tried creating a new firefox profile since I am nervous of losing logins that are on my new computer, but then I am totally lost.

nikbj303 於 3 個月前 詢問

hengwz07 最近回覆 於 3 個月前

Control + Shift + P doesn't work

This command doesn't work, and I've seen others with the same issue and no one ever gave a response on how to fix it. I'm assuming the same thing will happen here, but I … (閱讀更多)

This command doesn't work, and I've seen others with the same issue and no one ever gave a response on how to fix it.

I'm assuming the same thing will happen here, but I just started using Fire Fox and really hope someone can give some resolve.

I tried running with no extensions too, it still didn't work.

Microsoft Edge Control + Shift + N works

Chrome Shift + N works

I tried this solution "Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem. " It didn't work.

Please could someone help me. Firefox has been my favorite go to browser, but now I am forced to look for alternatives.

rlpzboss02 於 3 個月前 詢問

jscher2000 - Support Volunteer 最近回覆 於 3 個月前

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Cannot install add ons

Trying to install add-ons, I get "An unexpected error occurred during installation." I checked the about:policies#active and InstallAddonsPermission is false. The Firefox… (閱讀更多)

Trying to install add-ons, I get "An unexpected error occurred during installation."

I checked the about:policies#active and InstallAddonsPermission is false.

The Firefox is portable and I was able to install add-ons in the past.

eran555 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆 於 1 年前

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Change Menu & Tab Font Characteristics

I'd like to know why my previous question on this matter was deleted. How do I change the font and line spacing characteristics? Specifically, my tabs are now 4 pixels to… (閱讀更多)

I'd like to know why my previous question on this matter was deleted.

How do I change the font and line spacing characteristics?

Specifically, my tabs are now 4 pixels too high and the menu font spacing is also 4 pixels too high.

This has made the dropdowns for my bookmarks bigger than my screen (for example) and I find that I'm needing to move the mouse excessively from the extra space introduced when I right click on a page for menu options there as well.

Colin WG 於 1 年前 詢問

Chris Ilias 最近回覆 於 1 年前

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Can I Decrease White Space (Padding) Between Bookmark Items in FF89?

Is there some way to reduce the white space / padding between bookmark and menu items in the new Proton interface introduced in Firefox 89? I don't have a touchscreen and… (閱讀更多)

Is there some way to reduce the white space / padding between bookmark and menu items in the new Proton interface introduced in Firefox 89? I don't have a touchscreen and all the extra white space just means more scrolling to navigate through my bookmarks.

The AskVG site has a 02-June-2021 article at https://www.askvg.com/tip-restore-old-classic-theme-and-ui-in-firefox-89-and-later-versions/ that explains how to disable all the new Proton interface changes in about:config, but is there one specific hidden preference / flag (e.g., browser.proton.toolbar.version) mentioned in that article that controls the spacing between bookmarks and menu items?

There is a also a companion article on AskVG titled https://www.askvg.com/tip-restore-compact-mode-density-option-in-firefox-customize-window/ with instructions on how to change two Density options (browser.compactmode.show and browser.uidensity) in about:config, but I have no idea if changing my density setting to "Compact" would actually decrease white space (padding) between bookmark and menu items.


Dell Inspiron 15 5584 * 64-bit Win 10 Pro v20H2 build 19042.985 * Firefox v89.0.0 * MS Edge v91.0.864.37 * Microsoft Defender v4.18.2104.14 * Malwarebytes Premium v4.4.0.117-1.0.1308

lmacri 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆 於 1 年前

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secure website

Firefox updated to version 85 yesterday and now I cannot log into social security website, either personal or bso. I get message 'Secure connection failed' 'an error occ… (閱讀更多)

Firefox updated to version 85 yesterday and now I cannot log into social security website, either personal or bso. I get message 'Secure connection failed' 'an error occured during a connection to secure.ssa.gov' 'PR_Connect_Reset_Error'. The page offers no options or details.

kandtjr 於 1 年前 詢問

gazolacobain 最近回覆 於 1 年前

Can't print selection of web page using Firefox. 'Print Selection Only' option is grayed out.

Using Firefox v91.11 I can't print a selection from a web page as the 'Print Selection Only' option is grayed out. This has never been an issue for me in earlier version… (閱讀更多)

Using Firefox v91.11 I can't print a selection from a web page as the 'Print Selection Only' option is grayed out. This has never been an issue for me in earlier versions but appears to have been a problem with Firefox going back many years. This is the second time I have asked for help in solving this so I would really appreciate a response as I can't find a solution anywhere.

Note that the issue is only a problem when trying to print from a web page using Firefox v91.11. Safari doesn't even offer this option but the option is there and works in Chrome.

Thank you

drewwilliamson86 於 2 個月前 詢問

jscher2000 - Support Volunteer 最近回覆 於 2 個月前

Cannot load outlook mail on firefox

For the past few days I’m unable to login to my Microsoft outlook hotmail. Whenever logging in I would get the message “something went wrong” with “click to refresh”. I’v… (閱讀更多)

For the past few days I’m unable to login to my Microsoft outlook hotmail. Whenever logging in I would get the message “something went wrong” with “click to refresh”. I’ve tried refreshing the page multiple times, clearing all cookies, restart my old lab top. Still, the same something went wrong messages. Please assist. Thank you.

htxtrantran_n 於 5 個月前 詢問

James 最近回覆 於 5 個月前

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Clear history

I am a senior user and need assistance. I am unable to clear history. I followed directions sent by Fred McD, and inadvertently removed my profile. I have saved the profi… (閱讀更多)

I am a senior user and need assistance. I am unable to clear history. I followed directions sent by Fred McD, and inadvertently removed my profile. I have saved the profile, but cannot open Firefox replace the profile information. Can someone help?

Also, if someone should ask a question, how do I reply?

Thank you, Blair Ryan [removed email from public]

ryan97205 於 7 個月前 詢問

FredMcD 最近回覆 於 7 個月前

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Crash on start, just after saved tabs are restored, presumably before or when the tab contents start loading

Crash also happens when passed the argument `-safe-mode`. Does not happen in new profile. Crash happens both in v96.0.1 and after downgrading to v95.0.1. Console output m… (閱讀更多)

Crash also happens when passed the argument `-safe-mode`. Does not happen in new profile. Crash happens both in v96.0.1 and after downgrading to v95.0.1. Console output mentions "Exiting due to channel error." I have not been able to find a way of increasing output verbosity.


$ ls -1 ~/.mozilla/firefox/Crash\ Reports/submitted bp-ae94ba15-6c3a-4479-bb81-ac4850220121.txt bp-be228ec2-dda3-4ec0-83b0-aa25a0220121.txt bp-f652f9d5-7e2b-45af-9804-1b43c0220121.txt bp-f83fe60a-7439-4ed5-ae61-4e44b0220121.txt


$ firefox

      1. !!! [Child][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost

ExceptionHandler::GenerateDump cloned child 20567 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error.

Oddstr13 於 8 個月前 詢問

FredMcD 最近回覆 於 8 個月前