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x.com videos no longer playing - Sandbox Utility Generic decoder rejects requested type video/hevc /avc /av1

Hi, two days ago, video embeds on Twitter stopped working in Firefox. Please help me troubleshoot the issue, so that I can either fix it myself, or present enough evidenc… (閱讀更多)

Hi,

two days ago, video embeds on Twitter stopped working in Firefox. Please help me troubleshoot the issue, so that I can either fix it myself, or present enough evidence to file a proper bug report.

Affected version: FF 140 ESR. I had some 140.7 installed when the error first happened, but have upgraded to firefox-esr_140.10.1esr-1_amd64 since. Didn't fix the problem. *Not* a snap package, regular .deb!

Affected OS: Ubuntu 26.04 LTS, not a fresh install but upgraded from 24.04 instead (which itself was upgraded from 22.04).

Symptoms: Videos on X (and Facebook) no longer play, the preview image is there for a split second, then an error appears. Video on for example Youtube is fine, though. Local players like VLC also do work as expected. Video on X worked under 26.04 before this happened.

The issue likely started when removing surplus packages and metapackages from the upgrade. According to synaptics, this is the complete list of packages removed: augeas-lenses bomber bovo clevis clevis-luks db-util db5.3-util dolphin-dev gir1.2-freedesktop-dev gir1.2-glib-2.0-dev girepository-tools gostsum granatier guestfish guestfs-tools guestmount icu-devtools jose kapman katomic kblackbox kblocks kbounce kbreakout kdegames kdegames-mahjongg-data-kf6 kdiamond kfourinline kgeography kgeography-data kgoldrunner kigo killbots kiriki kjumpingcube klickety klines kmahjongg knavalbattle knetwalk knights kolf kollision konquest kreversi kshisen ksirk ksnakeduel kspaceduel ksquares ktuberling ktuberling-data kubrick kubuntu-web-shortcuts ldmtool libaom-dev libarchive-tools libaugeas0 libblkid-dev libconfig11 libdbus-1-dev libdlt3 libffi-dev libfmt-dev libfontconfig1-dev libfribidi-dev libgd-perl libgio-2.0-dev libgio-2.0-dev-bin libglib2.0-dev libglib2.0-dev-bin libgraphite2-dev libguestfs-perl libguestfs-tools libguestfs0t64 libharfbuzz-cairo0 libharfbuzz-dev libhivex0 libicu-dev libjose0 libjson-glib-dev libjxr-tools libjxr0t64 libkdegames6private6 libkmahjongg6 libldm-1.0-0t64 libmosquitto1 libmount-dev libosinfo-1.0-0 libosinfo-l10n libpcre2-dev libpixman-1-dev libpolkit-gobject-1-dev libpsl-dev libpwquality-tools libpython3-dev libpython3.14-dev libselinux-dev libsepol-dev libspdlog-dev libsqlite3-dev libssh-dev libstd-rust-dev libstring-shellquote-perl libsys-virt-perl libsysprof-capture-4-dev libsystemd-dev libtirpc-dev libusb-0.1-4 libusb-1.0-0-dev libusb-1.0-doc libusb-dev libvirt-common libvirt0 libwebsockets19t64 libwhoopsie-preferences0 libwhoopsie0 libwin-hivex-perl libx265-dev libxdo-dev libxdo3 libxft-dev libxkbcommon-dev libxrender-dev libyara10 lskat lskat-data mosquitto mosquitto-clients native-architecture osinfo-db palapeli palapeli-data picmi qml6-module-org-kde-games-core skladnik supermin whoopsie whoopsie-preferences I don't think they are related (libx265 and libaom are only the -dev packages), but this is the only system-wide change on that day that I can remember. I of course tried re-installing these, but this also doesn't fix the problem.

On my journey of fixing this myself, I also asked the all-hallucinating knowledge randomizer frontend of OpenAI, which made me check a couple generic spots on my system and in FF itself.

ffmpeg -codecs | grep -E "h264|hevc|vp9|av1" ffmpeg version 8.0.1-3ubuntu2 Copyright (c) 2000-2025 the FFmpeg developers

 built with gcc 15 (Ubuntu 15.2.0-13ubuntu3)
 configuration: --prefix=/usr --extra-version=3ubuntu2 --toolchain=hardened --libdir=/usr/lib/x86_64-linux-gnu --incdir=/usr/include/x86_64-linux-gnu --arch=amd64 --enable-gpl --disable-stripping --disable-pocketsphinx --disable-libcaca --disable-libmfx --disable-omx --enable-gnutls --enable-libaom --enable-libass --enable-libbs2b --enable-libcdio --enable-libcodec2 --enable-libdav1d --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libglslang --enable-libgme --enable-libgsm --enable-libharfbuzz --enable-libmp3lame --enable-libmysofa --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-librubberband --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzimg --enable-openal --enable-opencl --enable-opengl --disable-sndio --enable-libvpl --enable-libdc1394 --enable-libdrm --enable-libiec61883 --enable-chromaprint --enable-frei0r --enable-ladspa --enable-libbluray --enable-libdvdnav --enable-libdvdread --enable-libjack --enable-libjxl --enable-libpulse --enable-librabbitmq --enable-librist --enable-libsrt --enable-libssh --enable-libsvtav1 --enable-libx264 --enable-libzmq --enable-libzvbi --enable-lv2 --enable-sdl2 --enable-libplacebo --enable-librav1e --enable-librsvg --enable-shared
 WARNING: library configuration mismatch
 avcodec     configuration: --prefix=/usr --extra-version=3ubuntu2 --toolchain=hardened --libdir=/usr/lib/x86_64-linux-gnu --incdir=/usr/include/x86_64-linux-gnu --arch=amd64 --enable-gpl --disable-stripping --disable-pocketsphinx --disable-libcaca --disable-libmfx --disable-omx --enable-gnutls --enable-libaom --enable-libass --enable-libbs2b --enable-libcdio --enable-libcodec2 --enable-libdav1d --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libglslang --enable-libgme --enable-libgsm --enable-libharfbuzz --enable-libmp3lame --enable-libmysofa --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-librubberband --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzimg --enable-openal --enable-opencl --enable-opengl --disable-sndio --enable-libvpl --enable-libdc1394 --enable-libdrm --enable-libiec61883 --enable-chromaprint --enable-frei0r --enable-ladspa --enable-libbluray --enable-libdvdnav --enable-libdvdread --enable-libjack --enable-libjxl --enable-libpulse --enable-librabbitmq --enable-librist --enable-libsrt --enable-libssh --enable-libsvtav1 --enable-libx264 --enable-libzmq --enable-libzvbi --enable-lv2 --enable-sdl2 --enable-libplacebo --enable-librav1e --enable-librsvg --enable-shared --enable-version3 --disable-doc --disable-programs --disable-static --enable-libaribb24 --enable-libopencore_amrnb --enable-libopencore_amrwb --enable-libtesseract --enable-libvo_amrwbenc --enable-libsmbclient
 libavutil      60.  8.100 / 60.  8.100
 libavcodec     62. 11.100 / 62. 11.100
 libavformat    62.  3.100 / 62.  3.100
 libavdevice    62.  1.100 / 62.  1.100
 libavfilter    11.  4.100 / 11.  4.100
 libswscale      9.  1.100 /  9.  1.100
 libswresample   6.  1.100 /  6.  1.100
DEV.L. av1                  Alliance for Open Media AV1 (decoders: libdav1d libaom-av1 av1 av1_cuvid av1_qsv) (encoders: libaom-av1 librav1e libsvtav1 av1_nvenc av1_qsv av1_vaapi av1_vulkan)
DEV.LS h264                 H.264 / AVC / MPEG-4 AVC / MPEG-4 part 10 (decoders: h264 h264_v4l2m2m h264_qsv h264_cuvid) (encoders: libx264 libx264rgb h264_nvenc h264_qsv h264_v4l2m2m h264_vaapi h264_vulkan)
DEV.L. hevc                 H.265 / HEVC (High Efficiency Video Coding) (decoders: hevc hevc_qsv hevc_v4l2m2m hevc_cuvid) (encoders: libx265 hevc_nvenc hevc_qsv hevc_v4l2m2m hevc_vaapi hevc_vulkan)
DEV.L. vp9                  Google VP9 (decoders: vp9 vp9_v4l2m2m libvpx-vp9 vp9_cuvid vp9_qsv) (encoders: libvpx-vp9 vp9_vaapi vp9_qsv)
DEAIL. wmav1                Windows Media Audio 1

-> ffmpeg is installed, version 8, av1 and hevc support seems present. The sparse advice from google results (similar thing in a Gentoo forum I think) on installating ffmpeg4.4 is no longer viable. --- apt list --installed | grep libavcodec

libavcodec-dev/resolute,now 7:8.0.1-3ubuntu2 amd64 [installed] libavcodec-extra62/resolute,now 7:8.0.1-3ubuntu2 amd64 [installed,automatic] libavcodec-extra/resolute,now 7:8.0.1-3ubuntu2 amd64 [installed]

(libavcodec62 non-extra was installed before, didn't change anything) --- apt list --installed | grep libaom*

libao-common/resolute,resolute,now 1.2.2+20180113-1.2ubuntu2 all [installed,automatic] libao4/resolute,now 1.2.2+20180113-1.2ubuntu2 amd64 [installed,automatic] libaom3/resolute,now 3.13.1-2 amd64 [installed,automatic] --- FF about:support in the codec section says this: Codec Support Information Codec Name Software Decoding Hardware Decoding H264 Unsupported Supported VP9 Supported Supported VP8 Supported Supported AV1 Supported Unsupported HEVC Unsupported Supported AAC Unsupported Unsupported MP3 Supported Unsupported Opus Supported Unsupported Vorbis Supported Unsupported FLAC Supported Unsupported Wave Supported Unsupported --- vainfo Trying display: wayland libva info: VA-API version 1.23.0 libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/iHD_drv_video.so libva info: Found init function __vaDriverInit_1_22 libva info: va_openDriver() returns 0 vainfo: VA-API version: 1.23 (libva 2.22.0) vainfo: Driver version: Intel iHD driver for Intel(R) Gen Graphics - 26.1.2 () vainfo: Supported profile and entrypoints

     VAProfileMPEG2Simple            : VAEntrypointVLD
     VAProfileMPEG2Main              : VAEntrypointVLD
     VAProfileH264Main               : VAEntrypointVLD
     VAProfileH264Main               : VAEntrypointEncSliceLP
     VAProfileH264High               : VAEntrypointVLD
     VAProfileH264High               : VAEntrypointEncSliceLP
     VAProfileJPEGBaseline           : VAEntrypointVLD
     VAProfileJPEGBaseline           : VAEntrypointEncPicture
     VAProfileH264ConstrainedBaseline: VAEntrypointVLD
     VAProfileH264ConstrainedBaseline: VAEntrypointEncSliceLP
     VAProfileVP8Version0_3          : VAEntrypointVLD
     VAProfileHEVCMain               : VAEntrypointVLD
     VAProfileHEVCMain10             : VAEntrypointVLD
     VAProfileVP9Profile0            : VAEntrypointVLD
     VAProfileVP9Profile2            : VAEntrypointVLD

--- running with MOZ_DISABLE_HW_DECODE=1 firefox -> no change --- A fresh profile shows the same issues, so this should not be config-related in terms of Firefox --- Safe mode on my standard profile also doesn't change anything --- running with MOZ_LOG="PlatformDecoderModule:5" firefox -> also no change, but now on every try to play a video, these three lines are spammed: [Child 2326924: Main Thread]: D/PlatformDecoderModule Sandbox Utility Generic decoder rejects requested type video/avc [Child 2326924: Main Thread]: D/PlatformDecoderModule Sandbox Utility Generic decoder rejects requested type video/av1 [Child 2326924: Main Thread]: D/PlatformDecoderModule Sandbox Utility Generic decoder rejects requested type video/hevc

On other websites, the occasional [Child 2330726: Main Thread]: D/PlatformDecoderModule Sandbox Utility Generic decoder rejects requested type audio/mp4a-latm or [Child 2331802: Main Thread]: D/PlatformDecoderModule Sandbox Utility Generic decoder rejects requested type video/vp8

is added.

Some time close to starting FF, this block is presented: [Utility 2331783: Main Thread]: D/PlatformDecoderModule PDMInitializer, Init PDMs in Utility process [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFMPEG: version: 0x200, macro: 62, micro: 101, isFFMpeg: yes [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFVPX: Link result: Success [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder rejects requested type 'video/avc' [Utility 2331783: Main Thread]: D/PlatformDecoderModule Agnostic decoder rejects requested type 'video/avc' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'video/vp9' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'video/vp9' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'video/vp8' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'video/vp8' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'video/av1' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'video/av1' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder rejects requested type 'video/hevc' [Utility 2331783: Main Thread]: D/PlatformDecoderModule Agnostic decoder rejects requested type 'video/hevc' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder rejects requested type 'audio/mp4a-latm' [Utility 2331783: Main Thread]: D/PlatformDecoderModule Agnostic decoder rejects requested type 'audio/mp4a-latm' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/mpeg' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/mpeg' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/opus' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/opus' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/vorbis' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/vorbis' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/flac' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/flac' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/x-wav' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/x-wav' [Parent 2331581: Main Thread]: D/PlatformDecoderModule Broadcast support from 'Utility Generic', support=H264 NONE VP9 SW VP8 SW AV1 SW HEVC NONE AAC NONE MP3 SW Opus SW Vorbis SW FLAC SW Wave SW

Back in FF 140.7, I also got these lines, but they're no longer present in 140.10 or flags have changed, I don't know: [Child 2238921, MediaDecoderStateMachine #1] WARNING: Decoder=7329b02ba900 state=DECODING_METADATA Decode metadata failed, shutting down decoder: file ./dom/media/MediaDecoderStateMachine.cpp:371 [Child 2238921, MediaDecoderStateMachine #1] WARNING: Decoder=7329b02ba900 Decode error: NS_ERROR_DOM_MEDIA_METADATA_ERR (0x806e0006): file ./dom/media/MediaDecoderStateMachineBase.cpp:168

--- The troubleshooting info below this text box says this somewhere:

"name": "AV1_HW_DECODE",
         "description": "AV1 hardware decoding",
         "status": "blocklisted",
         "log": [
           {
             "type": "default",
             "status": "available"
           },
           {
             "type": "env",
             "status": "blocklisted",
             "failureId": "FEATURE_FAILURE_VIDEO_DECODING_MISSING",
             "message": "#BLOCKLIST_FEATURE_FAILURE_VIDEO_DECODING_MISSING"
           }

Open to suggestions on where to dig deeper next...thank you!

已解決 12 36

Linux / Plasma 6.4/Wayland (amd gpu) After enabling HDR in firefox - all non HDR (youtube) content just shows green sceen

I have HDR working in Proton games and mpv fine (using Plasma 6.4 / Wayland) I enabled HDR in Firefox (gfx.wayland.hdr), and HDR content works in YouTube fine ( looks ama… (閱讀更多)

I have HDR working in Proton games and mpv fine (using Plasma 6.4 / Wayland)

I enabled HDR in Firefox (gfx.wayland.hdr), and HDR content works in YouTube fine ( looks amazing!) however.. I have an issue in that all non HDR content doesn’t show any video (I have sound) just a green sceen (see screen shot) including all ads.

Any idea how to work round this ?

I have AMD 7800 GPU .

Cheers

已解決 封存 7 1305

Firefox sound set to zero changing songs on Spotify

I am using Firefox on gnome desktop on the PureOS variant of Debian. About three days ago, I went to listen to my Spotify playlist on Firefox, not through the Spotify app… (閱讀更多)

I am using Firefox on gnome desktop on the PureOS variant of Debian. About three days ago, I went to listen to my Spotify playlist on Firefox, not through the Spotify app. I had no sound, checked my system settings and turned the volume for Firefox from zero back up to normal. The rest of the song played, but when the next song came on, again no sound. I watched the sound settings and when the song finishes, Firefox disappears from the sound settings list. When the next song starts, Firefox is back in the list but volume is set back to zero. I suspect this may be something in gnome, but I thought I would check here in case anyone else is seeing this issue. Thanks so much for any help or at least a shoulder to cry on :D

封存 7 246

Flatpak - No embedded Media/Video Playback

Since Flathub list the org.mozilla.firefox app as official, i hope this is the correct support channel. Recently i switched from distro specific package managers to flatp… (閱讀更多)

Since Flathub list the org.mozilla.firefox app as official, i hope this is the correct support channel.

Recently i switched from distro specific package managers to flatpak as my application provider. The firefox flatpak won't play most embedded Video/Media on applications like in-browser fediverse clients, forums, blogs or wikis. Youtube works without any issues, Twitch is fine until there is an adbreak. Then it sometimes stops with the supported format/mime error (screenshot appended), only recoverable by cache-dismissive reload.

I used this Article https://support.mozilla.org/en-US/kb/audio-and-video-firefox and the links it contains to debug without any success. None of these samples play. just shows supported format/mime error https://test-videos.co.uk/bigbuckbunny/mp4-h265 At this test website 1. and 3. example won't play. I provided a screenshot before and after trying to click play on all the examples. https://www.tekeye.uk/html/html5-video-test-page

Contrary to the observed behavior about:support#media claims Software Decoding supported for everything except HEVC.

Chromium Flatpak has no such issues. So i copy the video url and play it with chromium. You can see: dire times.

封存 7 263

Video playback on Firefox for Linux Fedora

Hi. There is a problem with video playback when skipping through the video using a playback bar. The video (but not audio) freezes at the spot when one skippes to another… (閱讀更多)

Hi. There is a problem with video playback when skipping through the video using a playback bar. The video (but not audio) freezes at the spot when one skippes to another part of the video and re-establishes after a while (not so short while) to the part of the video that is currently played. I'm using Linux Fedora.

已解決 封存 6 1082

YouTube/Media Players Controlling Volume In Linux (Pipewire) With Latest Update

I recently updated my browser, and I've noticed that while listening to music on YouTube, for some reason, the volume slider within the player also controls the stream vo… (閱讀更多)

I recently updated my browser, and I've noticed that while listening to music on YouTube, for some reason, the volume slider within the player also controls the stream volume within KDE Plasma's volume mixer, making for a much more frustrating experience. Now the volume resets to what was set on YOUTUBE rather than sticking to what was set in the VOLUME MIXER every time a new video plays or any time the page refreshes. This means that the volume gets reset every. single. time. The issue with this is not only that YouTube's volume slider isn't as accurate as KDE Plasma's, but also that a media player in a browser shouldn't be controlling its own system volume within the mixer because it causes issues and frustrations like these.

How do I separate player and stream volume?

Here's my inxi so you can see what I'm using/what I'm on: ```text System:

 Kernel: 6.12.9-arch1-1-znver4 arch: x86_64 bits: 64 compiler: gcc v: 14.2.1 clocksource: tsc
   avail: hpet,acpi_pm parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-znver4
   root=UUID=22984bc3-83f6-4891-a0a2-238f768ee899 rw rootflags=subvol=@
   resume=UUID=499703b6-f007-4f7c-8275-23c80bee1446 loglevel=3 ibt=off
 Desktop: KDE Plasma v: 6.2.5 tk: Qt v: N/A info: frameworks v: 6.10.0 wm: kwin_wayland tools:
   avail: lxlock vt: 1 dm: SDDM Distro: Garuda base: Arch Linux

Machine:

 Type: Desktop Mobo: Micro-Star model: MPG B650 CARBON WIFI (MS-7D74) v: 1.0
   serial: <superuser required> uuid: <superuser required> UEFI: American Megatrends LLC. v: 1.E0
   date: 07/25/2024

CPU:

 Info: model: AMD Ryzen 7 7800X3D bits: 64 type: MT MCP arch: Zen 4 gen: 4 level: v4 note: check
   built: 2022+ process: TSMC n5 (5nm) family: 0x19 (25) model-id: 0x61 (97) stepping: 2
   microcode: 0xA601209
 Topology: cpus: 1x dies: 1 clusters: 1 cores: 8 threads: 16 tpc: 2 smt: enabled cache:
   L1: 512 KiB desc: d-8x32 KiB; i-8x32 KiB L2: 8 MiB desc: 8x1024 KiB L3: 96 MiB desc: 1x96 MiB
 Speed (MHz): avg: 4546 min/max: 545/5050 boost: enabled scaling: driver: amd-pstate-epp
   governor: performance cores: 1: 4546 2: 4546 3: 4546 4: 4546 5: 4546 6: 4546 7: 4546 8: 4546
   9: 4546 10: 4546 11: 4546 12: 4546 13: 4546 14: 4546 15: 4546 16: 4546 bogomips: 134463
 Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
 Vulnerabilities: <filter>

Graphics:

 Device-1: Advanced Micro Devices [AMD/ATI] Navi 31 [Radeon RX 7900 XT/7900 XTX/7900 GRE/7900M]
   vendor: Sapphire NITRO+ driver: amdgpu v: kernel arch: RDNA-3 code: Navi-3x
   process: TSMC n5 (5nm) built: 2022+ pcie: gen: 4 speed: 16 GT/s lanes: 16 ports:
   active: DP-1,DP-2 empty: HDMI-A-1,HDMI-A-2,Writeback-1 bus-ID: 03:00.0 chip-ID: 1002:744c
   class-ID: 0300
 Device-2: Advanced Micro Devices [AMD/ATI] Raphael vendor: Micro-Star MSI driver: amdgpu
   v: kernel arch: RDNA-2 code: Navi-2x process: TSMC n7 (7nm) built: 2020-22 pcie: gen: 4
   speed: 16 GT/s lanes: 16 ports: active: none empty: DP-3, DP-4, DP-5, HDMI-A-3, Writeback-2
   bus-ID: 14:00.0 chip-ID: 1002:164e class-ID: 0300 temp: 43.0 C
 Display: wayland server: X.org v: 1.21.1.15 with: Xwayland v: 24.1.4 compositor: kwin_wayland
   driver: X: loaded: amdgpu unloaded: modesetting,radeon alternate: fbdev,vesa dri: radeonsi
   gpu: amdgpu d-rect: 5120x2880 display-ID: 0
 Monitor-1: DP-1 pos: bottom-l model: LG (GoldStar) ULTRAGEAR serial: <filter> built: 2023 res:
   mode: 2560x1440 hz: 144 scale: 120% (1.2) to: 2133x1200 dpi: 109 gamma: 1.2
   size: 597x336mm (23.5x13.23") diag: 685mm (27") ratio: 16:9 modes: max: 2560x1440 min: 640x480
 Monitor-2: DP-2 pos: top-right model: LG (GoldStar) ULTRAGEAR serial: <filter> built: 2023 res:
   mode: 2560x1440 hz: 144 scale: 213% (2.13) to: 1200x2133 dpi: 109 gamma: 1.2
   size: 597x336mm (23.5x13.23") diag: 685mm (27") ratio: 16:9 modes: max: 2560x1440 min: 640x480
 API: EGL v: 1.5 hw: drv: amd radeonsi platforms: device: 0 drv: radeonsi device: 1
   drv: radeonsi device: 2 drv: swrast gbm: drv: kms_swrast surfaceless: drv: radeonsi wayland:
   drv: radeonsi x11: drv: radeonsi
 API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 24.3.3-arch1.2 glx-v: 1.4
   direct-render: yes renderer: AMD Radeon RX 7900 XTX (radeonsi navi31 LLVM 19.1.6 DRM 3.59
   6.12.9-arch1-1-znver4) device-ID: 1002:744c memory: 23.44 GiB unified: no display-ID: :1.0
 API: Vulkan v: 1.4.303 layers: 15 device: 0 type: discrete-gpu name: AMD Radeon RX 7900 XTX
   (RADV NAVI31) driver: N/A device-ID: 1002:744c surfaces: xcb,xlib,wayland device: 1
   type: integrated-gpu name: AMD Radeon Graphics (RADV RAPHAEL_MENDOCINO) driver: N/A
   device-ID: 1002:164e surfaces: xcb,xlib,wayland device: 2 type: cpu name: llvmpipe (LLVM
   19.1.6 256 bits) driver: N/A device-ID: 10005:0000 surfaces: xcb,xlib,wayland
 Info: Tools: api: clinfo, eglinfo, glxinfo, vulkaninfo de: kscreen-console,kscreen-doctor
   gpu: corectrl wl: wayland-info x11: xdpyinfo, xprop, xrandr

Aud io:

 Device-1: Advanced Micro Devices [AMD/ATI] Navi 31 HDMI/DP Audio driver: snd_hda_intel v: kernel
   pcie: gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 03:00.1 chip-ID: 1002:ab30 class-ID: 0403
 Device-2: Advanced Micro Devices [AMD/ATI] Rembrandt Radeon High Definition Audio
   vendor: Micro-Star MSI driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16
   bus-ID: 14:00.1 chip-ID: 1002:1640 class-ID: 0403
 Device-3: Advanced Micro Devices [AMD] Family 17h/19h/1ah HD Audio vendor: Micro-Star MSI
   driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 14:00.6
   chip-ID: 1022:15e3 class-ID: 0403
 Device-4: JMTek LLC. USB PnP Audio Device driver: hid-generic,snd-usb-audio,usbhid type: USB
   rev: 1.1 speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-5.1:4 chip-ID: 0c76:161e class-ID: 0300
 Device-5: Micro Star USB Audio driver: hid-generic,snd-usb-audio,usbhid type: USB rev: 2.0
   speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-6:3 chip-ID: 0db0:70d3 class-ID: 0300
 API: ALSA v: k6.12.9-arch1-1-znver4 status: kernel-api with: aoss type: oss-emulator tools: N/A
 Server-1: sndiod v: N/A status: off tools: aucat,midicat,sndioctl
 Server-2: PipeWire v: 1.2.7 status: active with: 1: pipewire-pulse status: active
   2: wireplumber status: active 3: pipewire-alsa type: plugin 4: pw-jack type: plugin
   tools: pactl,pw-cat,pw-cli,wpctl

Network:

 Device-1: Realtek RTL8125 2.5GbE vendor: Micro-Star MSI driver: r8169 v: kernel pcie: gen: 2
   speed: 5 GT/s lanes: 1 port: c000 bus-ID: 0f:00.0 chip-ID: 10ec:8125 class-ID: 0200
 IF: enp15s0 state: down mac: <filter>
 Device-2: MEDIATEK MT7922 802.11ax PCI Express Wireless Network Adapter driver: mt7921e
   v: kernel pcie: gen: 2 speed: 5 GT/s lanes: 1 bus-ID: 10:00.0 chip-ID: 14c3:0616 class-ID: 0280
 IF: wlp16s0 state: up mac: <filter>
 Info: services: NetworkManager, smbd, systemd-timesyncd, wpa_supplicant

Bluetooth:

 Device-1: MediaTek Wireless_Device driver: btusb v: 0.8 type: USB rev: 2.1 speed: 480 Mb/s
   lanes: 1 mode: 2.0 bus-ID: 1-7:8 chip-ID: 0e8d:0616 class-ID: e001 serial: <filter>
 Report: btmgmt ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 5.2 lmp-v: 11 status:
   discoverable: no pairing: no class-ID: 6c0104

Drives:

 Local Storage: total: 2.73 TiB used: 493.01 GiB (17.6%)
 SMART Message: Unable to run smartctl. Root privileges required.
 ID-1: /dev/nvme0n1 maj-min: 259:4 vendor: Western Digital model: WD BLACK SN770 1TB
   size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s lanes: 4 tech: SSD
   serial: <filter> fw-rev: 731120WD temp: 38.9 C scheme: GPT
 ID-2: /dev/nvme1n1 maj-min: 259:0 vendor: Smart Modular Tech. model: SHPP41-2000GM
   size: 1.82 TiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s lanes: 4 tech: SSD
   serial: <filter> fw-rev: 51060A20 temp: 57.9 C scheme: GPT

Partition:

 ID-1: / raw-size: 1.79 TiB size: 1.79 TiB (100.00%) used: 493.01 GiB (27.0%) fs: btrfs
   dev: /dev/nvme1n1p2 maj-min: 259:2
 ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%) used: 588 KiB (0.2%) fs: vfat
   dev: /dev/nvme1n1p1 maj-min: 259:1
 ID-3: /home raw-size: 1.79 TiB size: 1.79 TiB (100.00%) used: 493.01 GiB (27.0%) fs: btrfs
   dev: /dev/nvme1n1p2 maj-min: 259:2
 ID-4: /var/log raw-size: 1.79 TiB size: 1.79 TiB (100.00%) used: 493.01 GiB (27.0%) fs: btrfs
   dev: /dev/nvme1n1p2 maj-min: 259:2
 ID-5: /var/tmp raw-size: 1.79 TiB size: 1.79 TiB (100.00%) used: 493.01 GiB (27.0%) fs: btrfs
   dev: /dev/nvme1n1p2 maj-min: 259:2

Swap:

 Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
 ID-1: swap-1 type: zram size: 30.45 GiB used: 1.81 GiB (6.0%) priority: 100 comp: zstd
   avail: lzo-rle,lzo,lz4,lz4hc,deflate,842 max-streams: 16 dev: /dev/zram0
 ID-2: swap-2 type: partition size: 33.5 GiB used: 0 KiB (0.0%) priority: -2 dev: /dev/nvme1n1p3
   maj-min: 259:3

Sensors:

 System Temperatures: cpu: 74.1 C mobo: 54.0 C
 Fan Speeds (rpm): N/A
 GPU: device: amdgpu temp: 43.0 C device: amdgpu temp: 72.0 C mem: 78.0 C fan: 568
watts: 165.00

Info:

 Memory: total: 32 GiB note: est. available: 30.45 GiB used: 16.65 GiB (54.7%)
 Processes: 567 Power: uptime: 6h 30m states: freeze,mem,disk suspend: deep avail: s2idle
   wakeups: 0 hibernate: platform avail: shutdown, reboot, suspend, test_resume image: 12.17 GiB
   services: org_kde_powerdevil, power-profiles-daemon, upowerd Init: systemd v: 257
   default: graphical tool: systemctl
 Packages: 2003 pm: pacman pkgs: 1982 libs: 581 tools: octopi,pamac,paru pm: appimage pkgs: 0
   pm: flatpak pkgs: 21 Compilers: clang: 19.1.6 gcc: 14.2.1 Client: shell wrapper v: 5.2.37-release
   inxi: 3.3.37

Garuda (2.6.26-1.1):

 System install date:     2024-12-16
 Last full system update: 2025-01-16 ↻
 Is partially upgraded:   No
 Relevant software:       snapper NetworkManager dracut
 Windows dual boot:       Probably (Run as root to verify)
 Failed units:            

```

封存 5 211

"allow audio and video autoplay" exception doesn't transparently work on all sites

In Firefox, I have audio and video autoplay blocked globally, and added an exception for one particular website (Discord). However, Discord now only autoplays videos once… (閱讀更多)

In Firefox, I have audio and video autoplay blocked globally, and added an exception for one particular website (Discord). However, Discord now only autoplays videos once, but doesn't loop them as it should (they implemented GIFs as videos, but now they don't loop).

Of course this could be interpreted as a bug in Discord's web client. However, there shouldn't be a difference between a website that got an exception and autoplay being globally allowed. Therefore i suspect that there is a bug in firefox where some property, state, or hint is set differently depending on whether a page has been added to exceptions or autoplay is allowed globally.

Is there anything i can do to work around this? I really want an autoplay exception to actually work as expected (the website doesn't need to know that it's special)

Open 5 247

Trouble with streaming services(like youtube(only streams ), twitch, music streaming) on nightly

Trouble with streaming services(like youtube(only streams ), twitch, music streaming) on nightly Firefox Nightly 145.0a1 (2025-10-11) (x64) Cachy OS Binary from firefox.c… (閱讀更多)

Trouble with streaming services(like youtube(only streams ), twitch, music streaming) on nightly Firefox Nightly 145.0a1 (2025-10-11) (x64) Cachy OS Binary from firefox.com

已解決 封存 5 322

Widevine stopped working yesterday 4/30 can't watch crunchyroll or hianime.

Since yesterday Firefox stopped working with Crunchyroll and Hidive and says, "Firefox is installing components needed to play the audio and video on this page. Please t… (閱讀更多)

Since yesterday Firefox stopped working with Crunchyroll and Hidive and says, "Firefox is installing components needed to play the audio and video on this page. Please try again later."

150.0.1 (64-bit) Bazzite Linux 6.19.14-ogc1.1.fc44.x86_64 bazzite-gnome-nvidia-open:stable v44.20260501.1 Widevine plugin is version 4.10.2934.0.

Additionally, I've disabled extensions as well, cleared the cache. I've disabled play DRM content and restarted the browser before turning it back on. I've changed from my own dns server which I see nothing being blocked to google public dns and saw no difference. Everything was working fine on Wednesday night and stopped on Thursday.

已解決 5 36

instagram videos not playing

For a couple of days now Instagram linked videos won't play here. Actually some of them will -- my own reels and anything linked with that button that looks like a movie… (閱讀更多)

For a couple of days now Instagram linked videos won't play here. Actually some of them will -- my own reels and anything linked with that button that looks like a movie 'clapper'. But videos that show the triangular arrow pointing to the right, nothing happens when you click. Not sure if this is a FF issue or maybe something changed at Instagram. Did a google search and nothing came up.

封存 5 349

Chromebook Plus - Lenovo 14 2025 (ARM64) - Streaming video services issue

Trying to run Prime and Netflix in a Linux browser on my new Lenovo Chromebook Plus 14. Not that this is an ARM based unit (Kompanio Ultra 910). I can successfully downl… (閱讀更多)

Trying to run Prime and Netflix in a Linux browser on my new Lenovo Chromebook Plus 14. Not that this is an ARM based unit (Kompanio Ultra 910).

I can successfully download Firefox for Linux: Mozilla Firefox Debian Package mozilla-deb-1.0 144.0 (aarch64)

But when I go to run streaming video services get: Prime Video is incompatible with your current operating system or web browser. You must update to watch Prime Video titles. Review the Prime Video system requirements. If the problem continues, please contact Amazon Customer Service and refer to error 7132.

Same with Netflix.

any ideas, thoughts, solutions?  :)

Cheers.

封存 4 405

Apple Music songs keep changing volume only on firefox.

Only on firefox, the music on apple music keeps changing volume. I can hear it sound fine for a second but then it changes the volume to around half of what its meant to … (閱讀更多)

Only on firefox, the music on apple music keeps changing volume. I can hear it sound fine for a second but then it changes the volume to around half of what its meant to be. I dont see any settings to change it, its fine on other browsers, im genuinely unsure of what to do.

封存 3 267

Videos not playing

I am using Pop OS. Videos are not playing in firefox. In youtube it shows loading infinitly. In reddit all videos become green. I tried playing a downloaded video it also… (閱讀更多)

I am using Pop OS. Videos are not playing in firefox. In youtube it shows loading infinitly. In reddit all videos become green. I tried playing a downloaded video it also become green. These are only happening in integrated mode. If I use hybrid graphics mode all works good. I attached the about:support page and about:config page.

about:config page link about:support page

These files are taken in integrated graphics mode.

已解決 封存 3 128

Sound has disapeared in Firefox

I am running Firefox 144.0 on kubuntu 24.04.3 LTS I have lost sound on Firefox. I have opened the same sites in Chrome and the sound is working fine. It's only in Firefo… (閱讀更多)

I am running Firefox 144.0 on kubuntu 24.04.3 LTS I have lost sound on Firefox. I have opened the same sites in Chrome and the sound is working fine. It's only in Firefox. I have tried several sites including Udemy, YouTube, and radio programs, no sound from Firefox. The problem started in the middle of a Jit.Si session. All of a sudden the sound disappeared. I thought that restart Firefox would help, then restart the computer would help. But the problem has continued. The speakers is turned on the volume is up, just not a sound from Firefox. What to do?

已解決 封存 3 1175

Unable to play amazon product videos.

Make amazon product video work on firefox. I am using fedora 43 kde plasma recently updated. I have a Nvidia video card RTX 5060 ti and using propriety Nvidia drivers Vi… (閱讀更多)

Make amazon product video work on firefox. I am using fedora 43 kde plasma recently updated. I have a Nvidia video card RTX 5060 ti and using propriety Nvidia drivers Video starts and then stops or after turning off hardware accelaration ran intermitantly then stops. Sometimes telling me the video file is corrupted

已解決 3 129

Widevine Plugin Crashes Trying to Stream Content

Since I updated to Firefox 141.02 I have not been able to play videos on Paramount+ or Netflix. I get an error on the top that says the Widevine plugin has crashed on bo… (閱讀更多)

Since I updated to Firefox 141.02 I have not been able to play videos on Paramount+ or Netflix. I get an error on the top that says the Widevine plugin has crashed on both streaming services. I have checked that the plugin is on and there are no updates. I am on Ubuntu 24.04. Video on YouTube plays as normal

封存 2 545

linux mint 22.3

Greetings! I've been a Firefox evangelist for a long time! I'm having issue with my Dell Precision 5530 pushing Firefox audio to a Bluetooth speaker connected to PC. … (閱讀更多)

Greetings! I've been a Firefox evangelist for a long time! I'm having issue with my Dell Precision 5530 pushing Firefox audio to a Bluetooth speaker connected to PC. Others browsers work fine, however FF wants to use the speakers on my monitor, connected via HDMI. I've tried to change several times, however FF does not want to use the BT.

Can you please help?

Thank you kindly!

Will Smith

Open 2 36