Firefox will not start
I cannot get Firefox to start. I have uninstalled, restarted my computer and then reinstalled and it still will not work. When I click on the icon, a process will show … (閱讀更多)
I cannot get Firefox to start. I have uninstalled, restarted my computer and then reinstalled and it still will not work. When I click on the icon, a process will show up in Task Manager, but disappear within 2 seconds. I cannot try any of the fixes that requires Firefox to be open.
Access Denied
Since updating I keep getting Access Denied on different website, how to correct ?
Auto update crashed my computer going to 71.0 and then Firefox was broken. Reinstalled and lost all data
Firefox auto update locked up my Win 7 computer while updating from 70.1 to 71.0 and I had to hard restart. When back into Windows, Firefox was broken. I had to reinstall… (閱讀更多)
Firefox auto update locked up my Win 7 computer while updating from 70.1 to 71.0 and I had to hard restart. When back into Windows, Firefox was broken. I had to reinstall Firefox to get it running and all bookmarks and saved logins were totally lost. I tried restoring them from backups but no success. I was able to move bookmarks over from another computer, but I am having no success finding the key3.db and logins.jsons files on the computer with working bookmarks and saved passwords. The computer I am trying to move the saved logins from is Windows 10, or as I call it, bloated utter crap. I need help moving those files over to the computer that had the Firefox problem, which is Windows 7. The computer that I am posting this from is the Windows 10 one that I haven't had the problem with.
Can't log in except in private mode
Using Firefox 70.0.1 on macOS 10.14.6. I'm running into two issues that seem related and which I haven't solved. Firstly, there are some websites that refuse to let me lo… (閱讀更多)
Using Firefox 70.0.1 on macOS 10.14.6. I'm running into two issues that seem related and which I haven't solved. Firstly, there are some websites that refuse to let me log in (notably Flickr) except in a private window. There are others, such as a Leica camera forum, that let me log in but only show images if I do so in a private window. What I've done so far: -turned off extensions for those sites (uBlock Origin and Malwarebytes Browser Guard) -turned off Firefox tracking protection -tried in safe mode -cleared cookies and cache -(in response to a recent thread about a similar issue) ensured dom.webnotications.enabled is set to 'true'
This issue seems to have arisen with the update to v.70. Any thoughts?
How do I open email attachements?
I use AOL Mail and now I cannot open ANY attachments on emails received. It used to be fine, but no longer. I have set the document types in Options -> General -> A… (閱讀更多)
I use AOL Mail and now I cannot open ANY attachments on emails received. It used to be fine, but no longer. I have set the document types in Options -> General -> Applications.
Firefox Developer Edition 72.0b1 (64-bit) not working with any streaming sites (except YouTube)
I have been trying - without success - to stream netflix, hulu, hbo go and disney plus using Firefox Developer edition for the last several months. Each time I go to Net… (閱讀更多)
I have been trying - without success - to stream netflix, hulu, hbo go and disney plus using Firefox Developer edition for the last several months. Each time I go to Netflix it tells me the widevine CDM plugin crashes.
I get various errors while trying to view any videos on Netflix, including "your network does not support streaming" - which I know to be false due to the two ROKU devices on two separate TVs in the house, my PS4 and Chrome all functioning properly on my machine.
On disney plus I see Error 83 - and have attached a few screen shots.
I went to the Shaka Player Demo (as referenced in another ticket) and it also crashed with the following error: Shaka Error MEDIA.VIDEO_ERROR (3,,NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - void __cdecl mozilla::gmp::ChromiumCDMParent::Shutdown(void): ChromiumCDMParent is shutdown)
I have reset firefox - made sure it's updated to the latest version, unchecked and rechecked the DRM checkbox, erased all and created new profiles several times. downloaded (manually) the widevine latest CDM version (according to firefox) and placed fully downloaded versions of the dll files into the proper directory.
I am still getting errors.
I would prefer to use Firefox if at all possible, as I appreciate the tracking protections it affords. I have also - on a trial basis - excepted Disney Plus tracking protections and content restrictions (autoplay allow, all tracking protections off) and I have no extensions running save my 1password extension.
Thank you for any help you can provide.
Why isn't my bookmark restore file type recognized?
I'm trying to restore my bookmarks after reinstalling Windows 10. They were saved in a windows.old file on my Passport. I used the Import and Backup button, selected Res… (閱讀更多)
I'm trying to restore my bookmarks after reinstalling Windows 10. They were saved in a windows.old file on my Passport. I used the Import and Backup button, selected Restore, and choose my file. It's a json file. It then gave me an error message "unsupported file type."
BTW, the file ends in .jsonlz45dd510a6. It's not recognized as a json file, so I had choose 'all files" and then highlighted it to select it, and received the above error message. I then tried making a copy but omitting the letters and numbers after .jason, and tried using that, but got an error message "unable to process the backup file."
The function of "find" for search is not working right
The function of "find" for search is not working right for the latest version (71.0 (64-bit)). I can't review them one by one using "enter" button as before.
All saved passwords lost in Firefox70.
Came back from Thanksgiving weekend and everything is wiped. I have looked and not found any solution for Firefox70. When I started trying to go to my usual sites, ever… (閱讀更多)
Came back from Thanksgiving weekend and everything is wiped. I have looked and not found any solution for Firefox70. When I started trying to go to my usual sites, everything was lost. It doesn't show the saved username or anything.
The sound notification has stopped working when search token not found
i am using an iMac 27" with MacOS Catalina 10.15.1. Today I noticed that when I search a website for an unique token (as an example, 1234), and the token is not found th… (閱讀更多)
i am using an iMac 27" with MacOS Catalina 10.15.1. Today I noticed that when I search a website for an unique token (as an example, 1234), and the token is not found the search window turns red but the sound no longer is used. Notices from Outlook and Chrome work fine.
Any thoughts? I ndo a ot of searches and the audio notification was a great way to get my attention.
Run as administrator through compatibility mode causes infinite prompts to run as admin.
Setting Firefox to run as admin through compatibility settings causes what seems like infinite prompts to run as admin, and basically never opens. The only solution I ha… (閱讀更多)
Setting Firefox to run as admin through compatibility settings causes what seems like infinite prompts to run as admin, and basically never opens. The only solution I have to being able to open Firefox as admin is to do it manually, whereas before I haven't had this problem to the same degree. Occasionally before this infinite series of prompts, it would sometimes prompt me 3 times before opening Firefox as admin while having "Run as Admin" enabled under compatibility settings.
Not sure why this is happening, or why it's getting worse, reinstalling did not fix this issue either. So whatever is happening, I thought I'd just report it here to see if anyone else is experiencing something similar to this.
Why does my newly reinstalled Firefox keep looking for favicon?
I have now uninstalled and reinstalled Firefox about ten times, to stop ift from crashing my Mac on Catalina. It sort of works, but I keep getting error messages in the B… (閱讀更多)
I have now uninstalled and reinstalled Firefox about ten times, to stop ift from crashing my Mac on Catalina. It sort of works, but I keep getting error messages in the Browser Console. Latest, while trying to access my City Council website, is "Favicon at "http://www.tshwane.gov.za/favicon.ico" failed to load: Not Found." It seems to couse a hiccup, then runs on. I also get 'TypeError: aBrowser is null' which seems to be a "x" is (not) "y" error, but I have no idea what that is or how to fix it.
Any suggestions?
Firefox logged me in...without entering login information
I have a Firefox account and use it to sync across devices; being able to sync and then completely log out on one device is a primary reason I use Firefox. I log out of d… (閱讀更多)
I have a Firefox account and use it to sync across devices; being able to sync and then completely log out on one device is a primary reason I use Firefox.
I log out of devices that I do not own when I'm exiting Firefox. Today I opened Firefox on a device that I'm 100% certain I logged out of yesterday - and found that my bookmarks, bookmarks bar, and add-ons were already visible and active, and one of my add-ons was already logged in.
I verified that the Firefox Sync / login screen showed that no one was logged into the Firefox account, and then I logged in using my usual credentials. It reflected that I was then logged in, but everything else remained visible.
I followed Firefox instructions for viewing the logs, and strangely, there was no log. I went up a directory, and found that all the logs were in the 'failed' directory. Clicking on each of the failed subfolders shows only: ids []
This is very concerning because it entirely negates the security and privacy aspects of having a login. I was not logged into Firefox - and the Firefox interface confirmed that this morning, in addition to confirming it when I logged out yesterday - yet somehow not only were my personal bookmarks showing, but one of my add-ons was also logged in, providing further access to anyone who might have opened a Firefox window from this device.
I have permissions set to Block Audio and Video Autoplay but they don't always do. Help?
Good morning. I have my permissions set to 'Block Audio and Video' under Autoplay yet it does not work. I have given no sites permission to allow autoplay yet it seems … (閱讀更多)
Good morning. I have my permissions set to 'Block Audio and Video' under Autoplay yet it does not work. I have given no sites permission to allow autoplay yet it seems to be happening frequently. Not necessarily every site but quite a lot. Any thoughts and help would be greatly appreciated. Thanks.
Hello I am a Firefox user and I just updated Firefox to the latest version.I get my desktop Instagram from Firefox browser. I have all the extensions for I
Hello I am a Firefox user and I just updated Firefox to the latest version.I get my desktop Instagram from Firefox browser. I have all the extensions for Instagram o… (閱讀更多)
Hello I am a Firefox user and I just updated Firefox to the latest version.I get my desktop Instagram from Firefox browser. I have all the extensions for Instagram on my Firefox add ons. I was able earlier this week to to be able to send Instagram videos to the desktop to save in a file. I can no longer send any Instagram videos to my desktop. reached out to one of the Instagram Extensions developer for Fire fox and chrome in which by the way I can send to desk top. The developer seems to think it has something to do with a code between Instagram and Firefox Please help. I want to say with Firefox and not Chrome but I may have to If i want the videos to go to my desktop. I also ran Firefox with addon disabled changed Firefox and Instagram passwords i do not know what to do Please help
I haven't received my confirmation email
Good day. Six months ago, I tried to create a Firefox account. But the letter for some reason did not come. I wrote in support, the account was not unblocked. The last ho… (閱讀更多)
Good day. Six months ago, I tried to create a Firefox account. But the letter for some reason did not come. I wrote in support, the account was not unblocked. The last hope for understanding. Unblock your account and allow you to confirm your email again.
report bug
Hopefully someone will pick this up? Since my Surface Pro updated to Windows 1909 everytime Firefox updates it causes problems with sound. This is whether I am watching v… (閱讀更多)
Hopefully someone will pick this up? Since my Surface Pro updated to Windows 1909 everytime Firefox updates it causes problems with sound. This is whether I am watching video outside Firefox, watching You tube in Firefox or any video in Firefox.
Symptoms.
Watching video in external video player, not having opened Firefox since rebooting surface pro - no issues Open Firefox watch a couple of vids on YouTube and sound fails - try going back to watching videos outside Firefox, video still failed.
Cure- reload Windows.
New update for Firefox (yesterday) and problem re-appears again.
This happened a couple of years ago and I solved it then by deleting Firefox from my Surface Pro. After about 6 months I decided to give it another chance and all was good until after the 1909 update and Firefox updated. Reloaded Windows 1909 (clean copy) and all ok again until yesterday when Firefox updated again.
Guess I'm going to have to reload Windows again to cure the issue caused by Firefox, again.
Spellcheck highlights through paragraph breaks
Dear support, The spellcheck hightlights two gramatticaly good and correct words (in Czech language), when a paragraph break is a divider: Source code (one line ends with… (閱讀更多)
Dear support,
The spellcheck hightlights two gramatticaly good and correct words (in Czech language), when a paragraph break is a divider:
Source code (one line ends with `</p>`, the other line begins with no tag): `Inspekční prohlídka</p> Nejpozději za`
Spellcheck error attached as a screenshot. I consider this a false (incorrect) behavior. The two words should not be highlighted (and they are not, when written next to each other with a space between them).
I have no sound on my G560 in Firefox using Youtube, Netflix, Amazon Prime, Facebook...
I got new Logitech G560 speakers, with USB connection to my computer, and they work like a charm. Except for Firefox. No matter which page, Youtube, Facebook, Netflix, Am… (閱讀更多)
I got new Logitech G560 speakers, with USB connection to my computer, and they work like a charm. Except for Firefox. No matter which page, Youtube, Facebook, Netflix, Amazon Prime, Twitter... no sound for videos. Firefox is quiet. If I check my sound settings, the bar for sound input is not even moving, seems like Firefox is just not recognising or forwarding any sound to my USB G560 speakers.
On the other hand, everything works in Google Chrome and sound is brilliant. The problem just seems to be with Firefox. I disabled all audio devices, especially my old audio-out where I had my old speakers. I updated the drivers for Realtek HD Audio (even though I am sure I do not need them for the G560) and also updated again driver for the G560 as well as the Logitech G Hub. Firefox is also the latest version.
But nothing. Only thing happening is after trying to often to load a video in Firefox to get sound, and checking my sound settings, I get an error message saying the audio enhancements are not working properly and asking me if I wanna disable them. If I click yes, it solves the issue and Firefox is forwarding sound to my G560.
Now I thought I can disable any sound enhancements in general in WIndows 8.1... but no chance. I cannot find any setting for that. No matter where I search, it seems only Windows 10 gives that option. There is also no sound enhancement in G Hub or when checkin the system control for devices. Re-Installing the G560 drivers does not change anything.
So if I wanna have any sound in Firefox I am depending on the error message popping up... which happens only rarely. But that can't be the solution :( It seems to me the problem is with Firefox, in the way it handles the sound channel or content or whatever... and does not recognize my G560 via USB as speaker system. Even though it is the only one set active in my system.
I am really looking for any help and input to solve this please... !
After turning on two-factor sync authentication, the downloaded recovery codes do not work!
When I turned on two-factor authentication, I was presented with some recovery codes which I downloaded to a secure folder. Later, I tried to use one code. The codes down… (閱讀更多)
When I turned on two-factor authentication, I was presented with some recovery codes which I downloaded to a secure folder. Later, I tried to use one code. The codes downloaded as lower-case letters but the form for using them converted every letter to uppercase and the codes I had just downloaded were rejected.