Firefox 技術支援討論區

My M-1 MacBook Pro has been running warm since I installed Firefox 117.0 (64-bit).

EtreCheck Pro reports that "plug-in container.app" is a runaway process.

When I show package contents for Firefox, I can see "plug-in container.app" in the MacOS folder.

Will there be an update soon to correct this problem? Firefox is my primary browser. I work in the SaaS industry and have to run a browser 24/7.

ETA: This is the second version of Firefox with which I have had this problem recently. I posted on 08-27-2023 about the same problem with v116.0.3. At that time, I was able to downgrade to 116.0.2, which solved my problem. However, because of "downgrade protection," I no longer can roll back to 116.0.2.

There is a problem printing from OpenStreetMap when using Firefox - basically, you can't! I gather this has been a problem before. An archived post on the same subject (2021) informs that the problem is fixed in Version 91.xx. Well. I'm afraid it's back again in Version 117 (and perhaps earlier).

pts

A setting I would like to change in both Firefox Beta and Thunderbird Beta is "grayed out" and has a lock next to it preventing change. What configuration file(s) do I look for to find where they have been locked, so I can unlock them and change the setting? Thank you.

Currently my computer is defaulting to Yahoo or Google. Two symbols come up for Firefox on my desktop and both seem to open all the time. Please help me to get a secure connection with Firefox as I feel my Yahoo account has been hacked. Thank you.

Autoplay media blocking does not work. I've tried to block autoplay on sites settings and also done this about:config fix without results.

   media.autoplay.default = 5 [0:allow;1:blockAudible;2:Prompt;5:blockAll]
   media.autoplay.blocking_policy = 2
   media.autoplay.allow-extension-background-pages = false
   media.autoplay.block-event.enabled = true '

Videos still start playing in some websites. I've noticed that when reloading the page, then autoplay blocking works.

Example: https://www.iltalehti.fi/formulat/a/35242327-7699-45a2-a1b5-75ff330a9d13 When i go to page first time, it shows on the left of address bar, that autoplay function is not even enabled (no autoplay block icon). When i reload/refresh the page, then it shows that autoplay is disabled and autoplay block is working properly (icon appears).

So it's only issue when visiting the page first time, if page is refreshed, no issues.

I started getting screen flashes and then identifying pop up windows that go to adform dot com addresses, that are blocked on my computer so nothing other than a error shows up. Its annoying and random. I have checked security page and it says Block pop-up windows and this is blocked. Two exemptions are there which are acceptable. I have run virus checks on Bitdefender and Malwarebytes (Latest versions update) nothing is reported. - What is causing this and how do I stop it? After opening up the hidden window that flashes it tries different pages all fail then eventually the pop up window closes on its own.

Using latest version of Firefox browser 117.0.1 (64 bit) Don't get the pop ups on Google Chrome.

Hey!

I'm working on a translation management software called Plunet.

There are text boxes within Plunet where the spell checker does work, and others in which the spell checker is not even an option. It doesn't recognize misspelled words by underlining them in red, and when I right-click on words, the only option available is "Link". (See screenshot.) Any ideas?

Thanks!

i need to know how to fix this The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (minecraft) isn’t associated with any program or is not allowed in this context.

   You might need to install other software to open this address.

so i can get this https://www.minecraft.net/en-us/marketplace/pdp?id=9a2fb0af-8f64-434a-8a37-3ba1a3664ed2#

On my work laptop, I disabled "Recommended by Pocket" to avoid distractions.

On my personal laptop, that setting is already enabled. But I never see any stories recommended by pocket when I open a new tab. What can I do about this?

Default browser is Firefox. When it is not already open and I click a link in email or Messages it open Google.com. It used to go directly to email link address. I am using Macbook Pro. I just downloaded Firefox 117.0 Was there a change in setup or Firefox 117.0?

Same as the question.

The display shows some icons on the last tabs I opened but it seems only some basic website layout is loaded but all the details are gone. Like text, button borders, even the exit, fullscreen and minimize buttons. I have seen that this has been an issue for quite some time before so I am looking if there is a fix or a workaround. I have and Nvidia graphics card and drivers if that means anything. And my swap file is 20 GB and my RAM is 16 so the space shouldn't be a problem. It gets fixed when I turn off Firefox but not when I refresh tabs.

The crazy thing is that when I take a screenshot inside firefox (with firefox integrated screenshot option, like when I press right click and then take screenshot. I can see the text so it seems like it is a display problem but this only happens with firefox and not other apps.

Appreciate all the help. I will ask of ubuntu formums next if I don't find a solution here.

Thank you all for reading and answering!

I am unable to log into Google Drive using Firefox (W11) Google wants me to uninstall and reinstall FF

There's quite a few help articles that leave me with a queasy feeling. I have saved passwords, extensions and a huge number of bookmarks. I don't want to lose anything (partly because I don't think this will solve the problem)

I'd appreciate a step-by-step on how to FULLY backup prior to uninstall/reinstall. Also, if there is anything special about how to unintall other than using the Windows uninstall. And, if there's something I'm going to have to do to get my passwords, extensions and bookmarks back.

I run a small online photographic gallery. There is a problem when using a Firefox browser all other browsers display the page correctly. At the bottom of the thumbnails there is a date which is added when the photo is submitted to the gallery. With the Firefox the date is displayed incorrectly. (See attached photo). Any idea why Firefox is not displaying dates correctly?

I do a LOT of research. That said, I guess I could go through MONTHS of history, but it would take forever to find them again. I happened to have two windows open, one with all my tabs, while the new window only had three tabs open. I needed to restart my Win 10 computer for a late security update, and yes, I did/do have my settings set to retain all open tabs. Well, when I went to shut down Firefox ver. 117.0 64bit, I closed the window with all my Important tabs down first. And lastly, the window with only the 4 tabs.

There was NO WARNING, NO POP-UP, NOTHING, that I was about to lose over 50 tabs!!!! Some having been opened for months (no, I don't shut my computer off unless I have to). So, the next time I opened Firefox, all I saw was 4 tabs.

THIS ISSUE needs to be addressed IMMEDIATELY. People NEED to know about this bug until fixed or a TWO LEVEL WARNING GIVING OUT VIA POP-UP, that they will lose ALL OF THE TABS if they shut down the wrong window first.

After a recent update, I tried to use the Task Manager to view my running extensions and see WHICH extension was using a lot of memory.

I noticed that I was persistently redirected to "about:processes" instead.

Upon doing some research, I found this... https://techdows.com/2023/07/firefox-removes-about-performance-in-favor-about-processes.html https://bugzilla.mozilla.org/show_bug.cgi?id=1836191

I cannot believe this.

Why remove an incredibly useful tool, just because you feel like the other one is "better?"

about:processes is good, but gives NO option to view individual memory or CPU usage per each INDIVIDUAL extension.

Either bring the old Task Manager back, or combine both of their functionality into one page.

This is absolutely ridiculous.

I will be reverting back to the previous version.

I cannot understand why devs feel the need to completely cut and kill perfectly useful and harmless tools. This is very frustrating.

I have restarted Firefox to no avail. I wish not to uninstall and re-install as I have several important bookmarks I don't want to get rid off.

This one download keeps persisting. When I click the x, nothing happens. When I try to cancel it, nothing happens. It doesn't make any progress and doesn't do anything else aside from prevent me from downloading other files. It is really beginning to stress me out.

Please help.

Hello all

When I try to access screwfix.com from the uk, their address appears in the the tab but I get a blank screen instead of the homepage.

The same thing happens when accessing from a favourite (displayed on the FF opening page) or a listing from a search engine.

The website works as normal in SeaMonkey. I have restored the profile folder from a back up. I've turned off enhaced tracking protection for the site.

Any further suggestions please? TIA Dave

PS No viruses found by microsoft Defender

I've just installed Firefox Developer. I cannot get Mozilla VPN added to it. Can you help? Do I have to remove Mozilla VPN from the old Firefox installation before it will work?

Also, can I run both Firefox and Firefox Developer at the same time? I'm concerned that Profile entries an other variables might be corrupted.

Last, are there any articles or videos available to help users learn how to use FxDeveloper?

TIA

Hi, how do I enable notification web sites pop-up message from the corner of my windows taskbar ie; from my screenshot? I want to switch 100% away from Chrome but this one feature I can't figure out how to enable from web sites like Twitter/youtube/reddit/etc...

Thank you.

After seeing dozens of Firefox processes idle but taking up memory, I reinstalled the browser. I found the issue was still unresolved so I looked into it more carefully. When I startup and shutdown Firefox, there are 6 processes, which I read was normal. However, it adds 5 more processes each time I startup and shutdown the browser. I do not want to leave the browser up all day and I let my computer sleep rather than shutdown each night. I reboot after updates etc. The processes disappear on restart/reboot. WIN 11 Pro 64 bit.