Firefox 技術支援討論區

Hi we are running a new computer--an HP Desktop 12gb ram and a Ryzen 7 processor. We use the Square platform to book appointments and to run the cash register.

Firefox crashes when using the Square website, Square won't load at all and the only solution is to run Firefox in Troubleshooting mode and refresh the entire browser.

This isn't tenable as a business--I need a reliable web browser.

I think Square has a LOT of problems, but since refreshing Firefox fixes it, I'm starting troubleshooting on your end rather that Square.

If you disable an add-on does it stop collecting the information that the Permissions you accepted at installation allow?

There are add-on's which I would use selectively so I would turn one on, use it, and then disable it (rather than remove it) to prevent it from collecting information when don't not need it.

Thanks,

Bob

When I try to visit certain websites on Firefox, they crash no matter what, even after reloading the page. This still happens in Troubleshoot mode, and even after doing a clean reinstall of Firefox it still happens. Here are some of the recent crash IDs:

bp-58277bb5-edfc-47aa-b940-664980230818 bp-d25f54be-20c8-4931-aa26-bbfba0230818 bp-89a4cf72-0ff3-4f80-9476-6a0110230818 bp-61a579db-f6b8-4f9c-8bc0-05c010230818 bp-e58e4646-d571-4885-8c4f-24af60230818 bp-416a9731-bfe8-4aa0-abc9-b77b00230818 bp-ae207202-7b30-4ac6-a98e-c19770230818

I don't know if I should include all of them because there is a lot.

Over the last couple of days Firefox has severely slowed down. I have tried other browers and they are not affected. Have there been any updates/changes to Firefox? Thank you.

Trying to browse to a website that I know is safe, but it's an old site and it looks like the security certificate is expired. I'm getting:

"Firefox detected an issue and did not continue to jeconais.fanficauthors.net. The website is either misconfigured or your computer clock is set to the wrong time.

It’s likely the website’s certificate is expired, which prevents Firefox from connecting securely.

What can you do about it?

jeconais.fanficauthors.net has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem."

I cannot find a way to bypass this or turn this off. Why is there no option to do this (when there has been in previous versions)?

Recently when I open Gmail it opens and everything is on the left side of screen. There are no graphics just letters on left side. How can I restore back to normal web browser page? If I use another browser Gmail looks normal.

Hi,

I am an IT novice. or an old man who does not know IT. Initially, I installed Firefox on my desktop computer and now it became Norton. Can you help me to get back Firefox on my search page. I hope I don't confused you. Thanks. Best regards, Peter Lee

The last 3 days when I try to load my email from Netzero.net I get a error message that says Bad Request This works okay with the Edge and Silk browsers But I normally use Firefox. Why won't Netzero website load.

Firefox for linux ubuntu is what I'm using on my laptop. I installed browsec VPN and it does not launch. I've used this before linux mint and I did not have any problems.

'HACKED IN CANADA

They got evernote and dropbox. Evernote had 12 years of pw. They got all my gmails and aol and yahoo

It took 12 days to get my gio** mail Google. THat gmail said my firefox was full and I did not read it all. The Hackers had all my gmails etc.

Today

I noticed that on August 10 my Firefox is now using aol.

When I gave my username at aol I gave username but the pw failed: did the Hackers change it, but I had my phone for aol to use, so they sent codes. Apple did not like the code and announced it junk, which slowed me down. Aol sent another code, only then Apple let me see the code in time. When I returned to aol access to my phone at aol was taken down, and then Apple let me see all the codes. Aol said try a few hours.

Please verify my firefox account is still gei* and gae**bon**@icloud.

I had downloaded my passwords a few days and have left it open on my computer

The PDF Viewer within Firefox is displaying extra lines in certain files that are not displayed in previous versions and are also not displayed in other browsers or standalone pdf viewing applications. This can be seen in this file: http://www.gel-mobile.com/test.pdf The extra lines are the slanted black lines that start at the top of some of the peaks and slant down to the right until touching the baseline. I uploaded an image where I circled one of the lines that shouldn't be there. The vertical and horizontal black lines are supposed to be visible. The slanted lines are not. We have observed that these lines were not present in previous versions (115 and before), but 116 shows these lines. Tested on multiple Windows PCs.

The scrolling is normal on settings pages, and this page as well, but on regular webpages the rest of the web the scrolling is slower and faster than slower, it makes it impossible to use this browser, any help?

I'm so frustrated, because I've been using Firefox and this feature since 2019 without a glitch. Immediately after upgrading to v. 116, I found that no credit card info will populate even after I enter a password for the permission. Does anybody know what the problem is, or how to fix it??

When you start typing a URL and Firefox starts offering suggestions based on URLs you've visited before, normally you can use the down arrow to highlight one, then hold SHIFT and pres DEL, and it will remove that listing.

https://support.mozilla.org/en-US/kb/address-bar-autocomplete-firefox#w_removing-autocomplete-results

For some reason, that isn't working for me anymore. Even when I click the little "..." and select Remove From History...nothing happens.

Currently running Firefox 116.0.2 (64-bit) on Windows 10 64-bit. Not sure what's going wrong here; this function worked in the past but now it doesn't for some reason.

8/15/23

Hello!

https://outlook.office365.com/mail/inbox

I really enjoy using Firefox, and I am currently unable to use Outlook just recently.

I have cleared cookies and cache.

I have reloaded bookmark above.

Outlook works in other browsers.

Thanks for your help,

Darlene

Error message continues:

UTC Date: 2023-08-15T14:15:36.616Z Client Id: DDC1CB3A2D4C474DBC56574CB7494D3C Session Id: 10c4bfa2-5818-4077-89f7-27d914b1dc3e Client Version: 20230804005.12 BootResult: cdnError Failed resource: https://res.cdn.office.net/owamail/20230804005.12/scripts/owa.MailBoot.m.js Back Filled Errors: Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230804005.12/scripts/owa.MailBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230804005.12/scripts/owa.MailBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230804005.12/scripts/owa.MailBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230804005.12/scripts/owa.MailBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res.cdn.office.net/owamail/20230804005.12/scripts/owa.MailBoot.m.js):undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined err: Error: Failed to load javascript. esrc: Script et: ClientError estack: onLoadFailed@https://res-h3.public.cdn.office.net/owamail/20230804005.12/scripts/owa.mailindex.js:2:16975 604191/importModule/this.promise</<@https://res-h3.public.cdn.office.net/owamail/20230804005.12/scripts/owa.mailindex.js:2:15764 </p>

After browsing the internet and leaving the browser open, my computer obviously goes to sleep. After i wake up the computer and try to use the browser the browser will refresh the page that was open before instead of opening the URL i type in. example. I browse for book titles on information technology management. I go to bed without closing the browser. The next morning I unlock the machine. The browser is in focus. I type www.google.com in the address bar. The page with the book titles from previous session refreshes and Google does not open. Only on typing the URL again will it open.,

I have searched for a solution but could not find it.

Hello I am hoping someone here can help. I have a website (www.northforkanglers.org) it worked fine up until 3 weeks ago. For some reason, some internet service providers are now flagging it as a threat. I have contacted both our internet provider and the website company. Both are pointing their fingers at the other. I am not savvy enough to figure out what the heck both sides are talking about. Can someone possibly point me in the right direction on what to do or explain to me what is wrong with our website? Thanks for any help.