Firefox 技術支援討論區

I am trying to reset my password as it has not been changed in a while. When I go to the change password area of my profile, I type in my existing password, and the new one, and then it says "Incorrect Password" every time. I know that I am typing it correctly, and I have even used the exact same password to login to this very device, and my mobile device, to double and triple check I have it right. It works when logging in to Firefox, but when used in the change password area it tells me the password is not correct. I am at a loss what to try next.

The problem is that every time I try to do a search it makes me prove I'm not a robot. There is a message : "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?"

When I click on "Why did this happen" I get this:

"This page appears when Google automatically detects requests coming from your computer network which appear to be in violation of the Terms of Service. The block will expire shortly after those requests stop. In the meantime, solving the above CAPTCHA will let you continue to use our services.

This traffic may have been sent by malicious software, a browser plug-in, or a script that sends automated requests. If you share your network connection, ask your administrator for help — a different computer using the same IP address may be responsible. Learn more

Sometimes you may be asked to solve the CAPTCHA if you are using advanced terms that robots are known to use, or sending requests very quickly. "

This is happens on my Lap Top PC, I only have it on once in a while, I usually use my desktop and no problems with it. I have done all the recommended things, like clearing cache, delete all cookies, used Troubleshoot mode, did a install refresh, etc . All with no luck.

Any help would be appreciated.

I'm in a situation where a website that I've always been able to access is unavailable in Firefox 110.0.1 (Mac Monterey). It IS available in Chrome. When I go into Firefox troubleshoot mode, I can reach the site. So, supposedly, that's pointing to a problem with an extension, theme, or hardware acceleration. So I disable ALL extensions, use the default theme (which I've always used), and turned off hardware acceleration. After all that, I STILL can't access the website. So troubleshoot mode is doing something else. What might that be? You can try the website yourself - http://fiso.spiritastro.net/test.html. That test site doesn't work, nor do others in that subdomain. Any assistance with this would be much appreciated.

Firefox general appearance website zoom level has never saved 80% level when closing. Keeps changing back to 100%. Using latest updates with Windows 11 Pro 64 & Firefox Version 110.0.1 (64-bit)

I have a new Dell laptop and the menu bar disappeared, it was there before. I've searched how to restore, nothing works, all the search replies are several years old. I'm also running my old 2013 laptop Dell off the same router, both ethernet connected to the router . the old laptop has its menu bar. Thanks for your help, Jonnie

Please why is your 2 step verification cumbersome. I have tried to set it up without success since yesterday. its wasting my time and it looks someone is using my passwords to access my other details including my accounts. The Number codes are always wrong and would not allow the 2 steps auty to continue

i installed a new windows and install new firefox but when i signed in, nothing loaded for me. non of my book marks or passwords please help me to recover it on my email. thank you

Hi, Accessing https://astrobites.org/. If a click on a link to read an article the page changes to a human verification screen. " astrobites.org Checking if the site connection is secure astrobites.org needs to review the security of your connection before proceeding. " I click on the checkbox, it thinks for a while an goes back to the verify human screen. This works in other browsers.

I'm on Windows 11, 21H2, FF version 110.0.1 (64-bit) Any ideas?

Regards, Bob

Installed Ffx on my Win 10. Works Great. Installed on Win 11. Cannot find Norton Safe Search as an extension or as a search engine.

I clicked on a link in Win 11 and almost got into a malicious site. Would not have done so with Norton SS because it shows colored bubbles by each link. Would have seen a red bubble.

How can I get it to work in Ffx?

Thank you.

Every time I attempt to enter the QVC UK website on my PC i receive the message of 'access denied@ with a reference number of '#18.2c367a5c.1678380389.b0afb8c' I can access on my iPad and iPhone using the app and the website, but not on my PC.

How can i fix it so i can see QVC on my big PC screen?

HI I am trying to buy a disabled persons railcard. The form requires me to upload aCVI, certificate of visual imairment which has been e mailed to as a jpeg. this refuses to upload. The attchment, although appears to be a jpeg downloads as a file with lots of categories including the document i require, but is an hmtl.

yesterday firefox did an update and now I can't move my search bar, normally the search box is on the keft, I,ve tried dragging it left but it doesn't it just go back to the right, in all the years of using firefox never had a problem like this before

My email internet provider has gone out of business so I have had to set up a new email address, my original account was set up a few years ago and both mobile and email address have changed. I want to continue to use Mozilla as web browser, how do I do this? If I go to accounts to change to alternative email, the old email address is blocked so therefore cant receive any codes to verify identity. If I have to set up a new account what will this require? I am not the best at this tech stuff, so any help would be appreciated. Note: someone cant email me to answer the thread, I have provided alternative email on another account screen - this probably is not accessible either.

Hello My shopify website is not loading in Firefox desktop. It loads fine in Chrome and Safari. https://christopherjameskull-shop.com/ I've cleared cache and cookies several times, and deleted and re-installed the app. It does work in Firefox on my iphone. Thank you for any help.

Chris

I am on a new PC and I've forgotten the setting to turn-off all the other dialog boxes in the "Downloads" Folder... I just want all the space for my DLs... I am 77yrs young & I download all the Doo-Dah-Day long... lol Can you help me...? Thanks in Advance Erne Zander

I am being told i entered something in a website on 2/9/23 and i do not believe i even went to that website on Feb 9, 2023. My Firefox is set to "never remember browsing history" when i log off. Is there a way to see if i even went to a website on 2/9/23 other than checking in my browser history? This is VERY important matter, and i think someone hacked us.