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Rescuing lost logins

I broke an old computer and have my logins from it on a backup drive in logins.json and key4.db. I can't work out how to transfer these logins to my new computer. I've tr… (閱讀更多)

I broke an old computer and have my logins from it on a backup drive in logins.json and key4.db. I can't work out how to transfer these logins to my new computer. I've tried creating a new firefox profile since I am nervous of losing logins that are on my new computer, but then I am totally lost.

nikbj303 於 1 年前 詢問

hengwz07 最近回覆於 1 年前

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Your Firefox profile cannot be loaded. It may be missing or inaccessible

I am having trouble to open firefox browser for ubuntu 20.04(focal). I have also delete mozilla folder from cache and then reinstalled again. I have tried to rename pro… (閱讀更多)

I am having trouble to open firefox browser for ubuntu 20.04(focal). I have also delete mozilla folder from cache and then reinstalled again. I have tried to rename profileini file. Finally I have uninstall and install using terminal by "sudo apt install firefox" but still I am getting this error "Your Firefox profile cannot be loaded. It may be missing or inaccessible".

How to resolve this.

Thanks in advance.

ms.sona.12 於 9 個月前 詢問

cor-el 最近回覆於 9 個月前

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Firefox does not see Canon printer

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer d… (閱讀更多)

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer destination field when I am in Firefox. The only print option is to "Save as PDF." How do I get the Canon to be a print destination in Firefox?

CMayer1 於 1 年前 詢問

jonzn4SUSE 最近回覆於 1 年前

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Firefox 113.0.1 Checksum error installation file

I have downloaded Firefox 113.0.1 for Windows x64 but the file seems to be corrupt. When I check the installation file with 7Zip Test Archive appeared a Warning Message d… (閱讀更多)

I have downloaded Firefox 113.0.1 for Windows x64 but the file seems to be corrupt. When I check the installation file with 7Zip Test Archive appeared a Warning Message due to a Checksum error. All others versions of Firefox downloaded can be checked correctly by 7Zip, but this installation file show an error message that I never have received. Is there a problem with the file? Thanks

enriquespain 於 10 個月前 詢問

lexluthermiester 最近回覆於 7 個月前

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Can't Update Firefox

Since about two months ago, I haven't been able to update Firefox(or any other browser for that matter). I've tried the typical method of going to Preferences, checking f… (閱讀更多)

Since about two months ago, I haven't been able to update Firefox(or any other browser for that matter). I've tried the typical method of going to Preferences, checking for updates, but I can't get passed that point. I get this error message stating "Failed to check for updates."

Chrome was giving me much of the same issue, I've allowed GoogleUpdate on my firewall rules, restarted the PC and tried again. Still got the same error message. I have no other antivirus software installed on this device other than the Windows Defender default app. Firefox hasn't told what I should be allowing past my firewall so I haven't tried anything similar for Firefox.

I also tried uninstalling Firefox, but when I tried to reinstall, I couldn't finish that process because clicking on Download Now led me to this error message stating "Hmm. We’re having trouble finding that site.

We can’t connect to the server at download.mozilla.org."

I assumed this was maybe a DNS issue. I tried a DNS flush but that also was ineffective. I tried changing my DNS servers to 1.1.1.1 and 1.1.1.2, also tried other known DNS servers but that didn't work either.

In the meantime, I'd like to at least get an offline installer going because my current version is 110.0.1.

Thank you.

kimberly9 於 9 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 9 個月前

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Firefox Can’t Open This Page

I just installed the latest Version of Firefox 101.0 for Windows 10. Then when I tried to download a pdf file from my yahoo mail I received the following message: "Proble… (閱讀更多)

I just installed the latest Version of Firefox 101.0 for Windows 10. Then when I tried to download a pdf file from my yahoo mail I received the following message: "Problem loading page" Firefox Can’t Open This Page To protect your security, dl-mail.ymail.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window. Learn more… Open Site in New Window Report errors like this to help Mozilla identify and block malicious sites

So, in order to open the page I have to press "Open Site in New Window"

Please advice why happened this issue and how can be fixed.

eladopoulos 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 年前

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updated FF to 114.0.1 and will not open. Gives error: platform version 114.0.1 is not compatible with min version >= 113.02 max <= 113.02

Tell me how to "re" install my previous version of 113.02 and then fix this bug. Don't know where to get "old" versions to download and will old version just "install" r… (閱讀更多)

Tell me how to "re" install my previous version of 113.02 and then fix this bug. Don't know where to get "old" versions to download and will old version just "install" right over the version installed and keep all the bookmarks, etc.?

donP22 於 9 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 8 個月前

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I'd love to have Firefox release version and Firefox beta installed side-by-side on my Mac. Is it possible?

I'd love to have Firefox release version and Firefox beta installed side-by-side on my Mac. Is it possible? If not, how do I make it so without encountering weird problem… (閱讀更多)

I'd love to have Firefox release version and Firefox beta installed side-by-side on my Mac. Is it possible? If not, how do I make it so without encountering weird problems? If any from Firefox's dev team are reading this, please just make this possible. Chrome and Edge do it. Firefox should, too, IMO. Thank you.

Lalit Bar 於 1 年前 詢問

jonzn4SUSE 最近回覆於 1 年前

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Will installing Firefox Developer Edition interfere with my Firefox installation???

Greetings everyone, Firefox is my preferred browser and I really prefer the Firefox Engine over Chromium that most other browsers use. I want to install a backup browse… (閱讀更多)

Greetings everyone,

Firefox is my preferred browser and I really prefer the Firefox Engine over Chromium that most other browsers use.

I want to install a backup browser that runs the Firefox Engine in case my Firefox browser has a problem.

I searched a lot and I thought installing this would be the best option: https://www.mozilla.org/en-US/firefox/developer/

However, I’m worried that installing the Firefox developer edition will change my Firefox installation…

( :( :(

Helpless_Quest 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 年前

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Firefox can't download files from Google Drive.

It seems like no matter what I do, I can't get Firefox to download files from Google Drive. It loads for a moment, then it says "The page isn’t redirecting properly". I h… (閱讀更多)

It seems like no matter what I do, I can't get Firefox to download files from Google Drive. It loads for a moment, then it says "The page isn’t redirecting properly". I have confirmed that it's only Firefox because I can download files from Google Drive with Google Chrome. I have disabled Enhanced Tracking Protection, selecting the Standard Enhanced Tracking Protection Setting, and even refreshing Firefox. Though, I noticed that it only works on incognito mode for whatever reason.

Sayed Mamdouh 於 10 個月前 詢問

jonzn4SUSE 最近回覆於 9 個月前

Help upgrading from Macintosh Firefox 78.15.0 esr (64 bit). Maybe also Thunderbird 60.9.1

WED 21FEB24 The urgent issue is that in the last few weeks, many web pages do not load content, just a grey or white screen. Some will load the header. I am the Executo… (閱讀更多)

WED 21FEB24 The urgent issue is that in the last few weeks, many web pages do not load content, just a grey or white screen. Some will load the header. I am the Executor for someone's estate, and I am having this trouble with some financial websites that I must access to do the job.

Its been many years since I upgraded anything. It might be that Macintosh Firefox 78.15.0 esr (64 bit) and Thunderbird 60.9.1 are the newest revs that work with OSX 10.11.6 El Capitan. I have a 2011 MacBookPro.

I don't like the changes in the user interface that Apple put into OSX after El Capitan. But I may be forced to upgrade. Too late in life to learn Linux.

Maybe the minimalist solution is to upgrade Firefox. But that may require upgrading OSX, and Apple has made it really hard to do that unless you go to the very newest. OTOH I don't know if the newer OSX will run on my 2011 MacBook Pro. If I clicked on "software update" in About This Mac, what would happen? would it just start doing it, or tell me about it first?

The last time I upgraded something, probably Thunderbird but maybe it was Firefox, I had to learn a complicated process to copy & save the User Profiles (they are in a hidden directory), and then install them into the new rev. I don't want to go through that again. I just want to run the dmg file.

There used to be a Mozilla web page with all the versions & you could download the dmg file you wanted.

If I still have problems, I would have to buy a much newer computer. A several year old MacBookPro. But I don't like the "new" disk formatting method Apple created. It saves space by not actually making copies of files, but uses a pointer to one copy. So there is a single point of failure, which makes copies pointless. I want to keep using OSX Extended (Journaled) and I would have to have the seller of the computer do that for me, before I used Migration Assistant to put my stuff on it. I also hate the welded-on hard drive; being able to pull the drive is the best "broken hardware" solution.

I don't recall if El Capitan has the "OSX Recovery" system or if that happened in a later rev.

I use SuperDuper to make a clone of my hard drive as a backup & archive. I wonder if I could connect a copy on an external drive and then startup using the external copy. Then I could upgrade Firefox and see if it works, then do the same for OSX if necessary, and Thunderbird.

Suggestions & how-to info needed. TIA

FireFoxSucks 於 3 週前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 週前

Update from tar.bz2 files extracted

Ark extracted Version 119 files into /home/Downloads/Firefox/Firefox. I tried ./update from the BASH command line, but didn't know which argument(s) to add to that comman… (閱讀更多)

Ark extracted Version 119 files into /home/Downloads/Firefox/Firefox. I tried ./update from the BASH command line, but didn't know which argument(s) to add to that command. I'm hoping to update Firefox 78.14 ESR to a recent version, whether ESR or not. Thanks for your help.

lee.hinkleman 於 3 週前 詢問

jonzn4SUSE 最近回覆於 3 週前

Cannot install any add-ons or themes: "Download failed. Please check your connection."

Hi, I cannot download & installed any add-ons or themes. After clicking the install button, I always get a red bar saying "Download failed. Please check your connect… (閱讀更多)

Hi,

I cannot download & installed any add-ons or themes. After clicking the install button, I always get a red bar saying "Download failed. Please check your connection.". This happens on Firefox, Firefox beta and Firefox nightly.

I did some googling and found similar posts from a few years ago. These seem to suggest I don't have the correct certificate used to verify extension signatures:

I checked my certificates and I don't have anything from "Mozilla Corporation - signingca1.addons.mozilla.org" (there's a screenshot of this cert in the first forum link above), so I think this is indeed the issue? I've attached a screenshot of my cert list where the Mozilla cert should be.

Please note I am on an M3 Pro macbook pro. It's a work laptop and I thought maybe our network settings were interfering with things, but my previous work laptop (Intel) could install add-ons just fine.

Would appreciate some help!

P.S. I found a workaround where I copied over all extension JSON and XPI files from my old laptop. So I am using my previous extensions just fine but still cannot download any new ones. Also I don't have access to my old laptop anymore so can't copy over any new ones.

yusufmahtab12 於 4 週前 詢問

zeroknight 最近回覆於 2 週前

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No Firefox Preview for PDFS

Hello :) For some time now my firefox doesn't allow me to preview PDFs. If I open it, it gets downloaded at the same time which I don't need. I already tried the thi… (閱讀更多)

Hello :) For some time now my firefox doesn't allow me to preview PDFs. If I open it, it gets downloaded at the same time which I don't need. I already tried the thing with renaming the handlers.json to handlersOLD.json but it didn't work :( does anyone know how to fix this?

hannah-wilhelm 於 1 年前 詢問

cor-el 最近回覆於 1 年前

Finding saved bookmarks from an external drive

My hp laptop crashed. I was able to remove the hard drive, put it in a sleeve and I trying to find my firefox bookmarks. All of my other files are there. I have tried eve… (閱讀更多)

My hp laptop crashed. I was able to remove the hard drive, put it in a sleeve and I trying to find my firefox bookmarks. All of my other files are there. I have tried every path posted online and i still cannot find them. I found two mozilla files but, no bookmarks. Can you assist? I dont know where to look.

claudinelwlr 於 3 個月前 詢問

cor-el 最近回覆於 3 個月前

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Firefox old version (68.3) won't open on Mac M1

Hi, For work reason, I need to use specifically Firefox version 68.3. Unfortunately, I couldn't use it on my Mac M1 (Ventura 13) as it always crashes and refuses to open… (閱讀更多)

Hi,

For work reason, I need to use specifically Firefox version 68.3. Unfortunately, I couldn't use it on my Mac M1 (Ventura 13) as it always crashes and refuses to open.. Please anyone can help me with this? Thank you!

Note: I found no submitted folder under /Users/{myuser}/Library/Application Support/Firefox/Crash Reports/ But found this in events: crash.main.2 1684076474 E1EE4CAA-87EA-4FE4-96CE-65FB39AF025C AdapterDeviceID=0x6810 AdapterVendorID=0x1002 Add-ons=formautofill%40mozilla.org:1.0,fxmonitor%40mozilla.org:3.0,screenshots%40mozilla.org:39.0.0,webcompat%40mozilla.org:6.3.0,default-theme%40mozilla.org:1.0 BuildID=20191126000427 ContentSandboxCapable=1 ContentSandboxLevel=3 DOMIPCEnabled=1 EMCheckCompatibility=true FramePoisonBase=9223372036600930304 FramePoisonSize=4096 InstallTime=1684076446 Notes=FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+4 ProductID={ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName=Firefox ReleaseChannel=esr SafeMode=0 ServerURL=https://crash-reports.mozilla.com/submit?id={ec8030f7-c20a-464f-9b0e-13a3a9e97384}&version=68.3.0&buildid=20191126000427 StartupCrash=0 StartupTime=1684076473 TelemetryEnvironment={"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20191126000427","version":"68.3.0","vendor":"Mozilla","displayVersion":"68.3.0esr","platformVersion":"68.3.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"count":8,"cores":8,"vendor":null,"family":6,"model":null,"stepping":null,"l2cacheKB":4096,"l3cacheKB":null,"speedMHz":2400,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAES"]},"os":{"name":"Darwin","version":"22.4.0","locale":"en-VN"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"adapters":[{"description":null,"vendorID":"0x1002","deviceID":"0x6810","subsysID":null,"RAM":null,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"scale":2}],"features":{"compositor":"none","gpuProcess":{"status":"unused"},"wrQualified":{"status":"blacklisted"},"webrender":{"status":"opt-in"}}},"appleModelId":"iMac21,1"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"esr","enabled":true},"userPrefs":{"browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} Vendor=Mozilla Version=68.3.0 useragent_locale=en-US TelemetrySessionId=f6a42e17-4777-3f47-acee-bfc42b0e1d44 CrashTime=1684076474 UptimeTS=.972 SecondsSinceLastCrash=27 EventLoopNestingLevel=1 ThreadIdNameMapping=7:"Gecko_IOThread",8:"JS Watchdog",9:"JS Helper",10:"JS Helper",11:"JS Helper",12:"JS Helper",13:"JS Helper",14:"JS Helper",15:"JS Helper",16:"JS Helper",17:"Timer",18:"Socket Thread",20:"Cache2 I/O",21:"Cookie",22:"StreamTrans #1",23:"DOM Worker",23:"IPDL Background",25:"StreamTrans #2",26:"GMPThread",27:"Worker Launcher",28:"Compositor",29:"ImgDecoder #1",30:"ImageIO",32:"mozStorage #1",33:"StreamTrans #3",34:"StreamTrans #4",36:"mozStorage #2",38:"StyleThread#1",37:"StyleThread#0",39:"StyleThread#2",40:"StyleThread#3",41:"StyleThread#4",42:"StyleThread#5",43:"StreamTrans #5",44:"StreamTrans #6",45:"StreamTrans #7", MinidumpSha256Hash=de2efcf4aaef011d2997537341fa32b5862c9aab82bb87c3c5d2b5abeb953cdf StackTraces={"crash_info":{"type":null},"modules":[],"status":"ERROR_NO_THREAD_LIST","threads":[]}

windmooc 於 10 個月前 詢問

cor-el 最近回覆於 4 個月前

VPN needs W 10?

I have used FireFox for years Now I can not download VPN as it requiers W 10+ I can not afford new computer, I am a Disabled Viet Nam Vet/ A MARINE I dd not what all the… (閱讀更多)

I have used FireFox for years Now I can not download VPN as it requiers W 10+ I can not afford new computer, I am a Disabled Viet Nam Vet/ A MARINE I dd not what all these new apps and maybe Windows is blocking download - HELP

willys59sw 於 2 個月前 詢問

cor-el 最近回覆於 2 個月前

Problem with gaining access to and installing Firefox PDF viewer so as to make it my default viewer.

Firefox is my longstanding browser (on Windows 10). I wish to make use of the Firefox PDF viewer, but have been unable to gain access to it. If for the purposes of an att… (閱讀更多)

Firefox is my longstanding browser (on Windows 10). I wish to make use of the Firefox PDF viewer, but have been unable to gain access to it. If for the purposes of an attachment I click on "Open with", Firefox does not appear among the viewers offered. I'm not tech savvy, so a step by step (idiot's) guide as how I can gain access to and then make use of the Firefox as my default PDF viewer will be greatly appreciated, please.

mec3843 於 1 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 個月前

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The update Firefox 100.0.1 ( or 2 ) has a bug

The update Firefox 100.0.1 ( or 2 ) has a bug: Firefox doesn't "see" the Fritz!Powerline ( LAN over Powerline adaptors ) and thus I can't enter the Fritz!Box. Even typing… (閱讀更多)

The update Firefox 100.0.1 ( or 2 ) has a bug: Firefox doesn't "see" the Fritz!Powerline ( LAN over Powerline adaptors ) and thus I can't enter the Fritz!Box. Even typing the IP address of the Fritz!Box doesn't help, because there is "no connecting" beyond the PC. The hardware works, so I can send and receive emails, but I can't access the internet via the firfox browser. Stepping back to 99.0.1, I had to "create a new profile" and all my previous ( before the update to 100.0.1 ) settings were lost, all bookmarks vanished ... I am rather angry, you know? This mail I'm sending via my notebook, as I this connects via 100 Mbit Lan network from an other room and as I had to "register" just to be able to complain ...

me-at-home 於 1 年前 詢問

cor-el 最近回覆於 1 年前

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Change Firefox profile Language

I was in italy when I first created my firefox account and by default it choose italian as language. All of my search results are in italian even though in browser settin… (閱讀更多)

I was in italy when I first created my firefox account and by default it choose italian as language. All of my search results are in italian even though in browser settings I choose English as preffered language. Now I discovered that actually my firefox profile is in italian that's why I see results in italian. In the profile settings (https://accounts.firefox.com/settings), there is no option to change the language. Please help.

Gurpreet 於 10 個月前 詢問

cor-el 最近回覆於 6 個月前