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FIREFOX DRASHES, WOMT OPEN IN SAFE MODE

fIREFOX KEEPS CRASHING OUT OF NOWHERE,, WORKED FINE THEN THIS MORNING I CANT GET IT TO OPEN. cRASHES, AND WONT OPEN IN SAFE MODE, WONT KET ME CREATE NEW PROFILES. NOTHING… (閱讀更多)

fIREFOX KEEPS CRASHING OUT OF NOWHERE,, WORKED FINE THEN THIS MORNING I CANT GET IT TO OPEN.

cRASHES, AND WONT OPEN IN SAFE MODE, WONT KET ME CREATE NEW PROFILES.

NOTHING IS WORKING.

Asked by johnpaul16 3 年前

Last reply by cpse 3 年前

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Firefox crashes

I can't even start it in Safe Mode. Crash reports: bp-e52f2918-bd3a-4c2a-a72b-3ef512160913 bp-10263307-4411-403d-8fca-de8222160913 bp-e31a9652-4252-46e3-bf62-29b25216091… (閱讀更多)

I can't even start it in Safe Mode. Crash reports: bp-e52f2918-bd3a-4c2a-a72b-3ef512160913 bp-10263307-4411-403d-8fca-de8222160913 bp-e31a9652-4252-46e3-bf62-29b252160913 bp-4b25c1bc-f7aa-481c-97ce-e75402160913 bp-67e31304-78c0-4740-88af-050832160913 bp-f875c557-ce42-44ca-a259-72e3f2160913

Asked by sbracco 3 年前

Last reply by jscher2000 3 年前

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Firefox crashes

getting reports of multiple OSs (windows, mac, linux) where firefox is crashing. this is all OSs and all versions from firefox ranging around version 35 - 43. some rein… (閱讀更多)

getting reports of multiple OSs (windows, mac, linux) where firefox is crashing. this is all OSs and all versions from firefox ranging around version 35 - 43. some reinstalls have fixed the issue, some have not. starting in safe mode also still crashes.

i have attached crash IDs from one particular windows workstation:

Crash ID: bp-2b68fcea-d019-4e0a-bb75-0a2242160913 Crash ID: bp-80d9b8b5-6d1b-4513-a1b8-e2be52160913 Crash ID: bp-08cfcdc3-03d8-4687-9655-72e852160913 Crash ID: bp-c1037327-0e1d-4bb1-b154-c7ec42160913

any assistance or guidance on what the crash IDs mean would be helpful. if there is anything else i can provide please let me know. thanks.

Dave Yanez

Asked by yanezdave 3 年前

Last reply by philipp 3 年前

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Firefox crashes

461175a1-d410-401b-8ee7-0154d69ea44a 14-09-2016 08:23 4db84642-13a8-401b-8e4c-f495a0c36064 14-09-2016 06:14 902edb10-d316-433d-bd63-37ab2558c820 14-09-2016 06:14 4f1b2870… (閱讀更多)

461175a1-d410-401b-8ee7-0154d69ea44a 14-09-2016 08:23 4db84642-13a8-401b-8e4c-f495a0c36064 14-09-2016 06:14 902edb10-d316-433d-bd63-37ab2558c820 14-09-2016 06:14 4f1b2870-1003-4b0f-8930-dcab0cd7d40b 14-09-2016 06:14 eacc6ef1-e778-40e5-8b68-d93bede9c633 14-09-2016 06:13 45fde13a-2dbe-4ee8-9383-33a376f2bcb5 14-09-2016 06:13 54053c1a-24d5-4e71-a27f-3954e0eba100 14-09-2016 06:13 0166a3ca-91bf-4989-9afd-c1cdccb192dc 13-09-2016 21:27 b1f89562-aa23-4f3b-8278-21778685e561 13-09-2016 21:26 9ba35bec-7a32-4467-a811-a0ee724e7922 13-09-2016 18:20 5b11e03e-05f5-4efc-bf86-3149f94764f2 08-09-2016 09:47 4dd4092a-70c4-4abe-8ca2-f331f781c5a3 07-09-2016 16:29 db359322-cb27-429f-ac1c-2a07fa1e352a 07-09-2016 16:28 a6a9346b-a31d-4dfe-baf6-60e917d59fcd 06-09-2016 15:34 390db1d2-bf66-41d6-9a2e-44d13ea4ad67 06-09-2016 15:34 9efc77cd-a3ee-4295-9be5-2f025a4aa760 06-09-2016 15:33 4cb9fd85-fe07-4b23-bb94-14f70a9e0b48 06-09-2016 15:33 c4824a19-0322-4427-bd2b-5b88dae86a49 06-09-2016 15:24 29e9a3d4-2fe3-4f3a-a392-f4244b0833c0 06-09-2016 12:58 2c8cccad-c653-48fd-bed2-149af2f3fa51 03-09-2016 13:56 84ac8c34-ba93-4edd-acd7-644a92c9c372 03-09-2016 13:53 2eee9da5-9ca7-419c-b5b2-1fcee9c5438c 02-09-2016 22:00 d9b76ea8-84fc-43a2-af1f-c78b815befe4 02-09-2016 22:00 4f4adec9-e6c0-47c4-b781-0da7e1468398 02-09-2016 21:13 1faef8e9-2f5c-4a40-9c32-02d497839157 01-09-2016 21:52 ff76a500-5233-42bf-aced-ab2fc5e4dd2f 01-09-2016 21:52 7d27a680-4496-4cc5-a711-99a608a3f492 01-09-2016 14:33 a8329434-fcbd-459e-8949-729f26064076 01-09-2016 14:33 ba5231f4-b41b-41d7-a0a3-8efd61166cdf 01-09-2016 11:48 003f4ada-141e-4443-94d8-26fbbbcfa82a 30-08-2016 18:06 4e4d0996-15f6-42cc-b45e-0b4093a0eb9b 30-08-2016 18:06 f33dce43-c3b2-4b25-bc61-d5d4672ea798 22-08-2016 21:23 0d201dbb-9b84-4261-9053-789b49ea622a 22-08-2016 12:08 460ee5d8-f54b-4784-8e3a-3042b2fb4d00 20-08-2016 17:10 cebc9371-54ad-4217-9aaa-e05d4c6d0add 20-08-2016 12:58 1bb5c278-ec3a-4acc-9202-a916648f0e95 20-08-2016 12:58 19d84df9-80e7-4e9b-898b-6151064a41a9 19-08-2016 15:21 25711303-d75e-454a-be97-97ff5402f722 18-08-2016 15:58

Asked by Itops 3 年前

Last reply by philipp 3 年前

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Firefox crashes

Firefox will not start, even in safe mode. Changing to a different recovery.js did not fix it. Crash ID: bp-433aaa3a-2cad-4667-b13e-2424d2160913 Crash ID: bp-90553446-ee2… (閱讀更多)

Firefox will not start, even in safe mode. Changing to a different recovery.js did not fix it.

Crash ID: bp-433aaa3a-2cad-4667-b13e-2424d2160913 Crash ID: bp-90553446-ee2e-4768-a739-051ed2160913

Asked by senoon 3 年前

Last reply by FredMcD 3 年前

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Firefox crashes

Crash ID: bp-93aa4abd-615c-41ca-b116-c00972160913 I've been using Firefox version 47.0 on a Windows 7 64-bit PC, and everything had been fine until today, when Firefox cr… (閱讀更多)

Crash ID: bp-93aa4abd-615c-41ca-b116-c00972160913

I've been using Firefox version 47.0 on a Windows 7 64-bit PC, and everything had been fine until today, when Firefox crashes each time I try to open it. I can't even run it in Safe Mode - that also immediately crashes. It has crashed over 40 times in the last hour. I've rebooted my PC, but no change. Windows Updates are enabled, so I believe my PC should be current on those. I'm also using Norton Security, version 22.7.1.32, which also has automatic updates, so I believe I should be current on that, too. Since I can’t get Firefox to open at all, I'm using IE 11 to submit this question, and when I try to click on the "Automatically add" button to add troubleshooting info, I get directed to a page that says Mozilla “couldn’t find what you’re looking for.” I’m hesitant to uninstall and reinstall Firefox, because since I can’t even Refresh Firefox, I’m afraid of losing bookmarks and other settings.

Other crash IDs: bp-97270da0-02d9-4b90-aaa6-0eba32160913 bp-5b39fcd7-e587-4e52-b5b2-0c2002160913 bp-86e138cd-b3e9-44b3-a677-034f62160913 bp-e9dbf341-9ef4-4ef0-ab72-e46dd2160913 bp-cd0eb5b1-2c5f-41cb-ae27-b1fbd2160913 bp-a56ad3d5-ffed-4a42-80cf-304922160913 bp-d0742f45-2989-4070-b034-6162c2160913 bp-3c4e37ef-3482-4d1f-87c6-120b32160913 bp-f4e5e646-9d4d-41a6-9581-781db2160913 bp-b91ad778-8370-4db4-ae91-d0a692160913 bp-bf2358c0-f282-4290-93e6-2574f2160913 bp-e04d0d16-2ce0-460e-a03d-5ed9f2160913 bp-075d923f-a2b2-459c-8d79-e4f042160913 bp-77cc695b-c90e-483a-8301-bcde32160913 bp-50158b5a-2582-4ddd-bb07-a2fed2160913 bp-fc02003a-c36c-459f-a367-4052b2160913 bp-e309ec76-6a4d-4b78-a4f4-490a62160913 bp-4efeb096-ddec-4f83-848e-ab6722160913 bp-34fcf53e-a7fb-48d1-858e-35fbb2160913 bp-78ec5f0e-3cd0-4145-9778-5a9152160913 bp-9efd494e-00fc-433e-8128-15b122160913 bp-4f336937-b873-460b-816b-fffda2160913 bp-db346ba3-6369-413b-82b9-371472160913 bp-9f9d075c-1b6e-4554-beb6-c7edf2160913 bp-3f36c746-e0de-4556-985e-0aa012160913 bp-ef85058c-fc95-49f1-9f78-4bd632160913 bp-d9742cf0-d770-4562-bde7-61ec82160913 bp-4146739f-64cb-49be-a908-06dfa2160913 bp-24a98f60-07c7-48c1-a88f-e15632160913 bp-221ae781-639b-43f4-9a76-68c422160913 bp-8793e7e5-4373-4faf-a4d8-9d8a62160913 bp-c37b2a1c-31e2-4b01-b7d5-3fc602160913 bp-afdafaf6-631d-4522-b32e-02ef72160913 bp-e3fd502f-2e9e-4797-a425-e6a3a2160913 bp-ce4ee6b8-df88-4c8d-b595-95a7c2160913 bp-96e261e0-b05a-43b5-a683-990262160913 bp-0cdee4ee-472a-41dd-a917-16f892160913 bp-79b332d3-1e81-469f-8839-b3ba52160913 bp-f8503df3-afd2-4d24-a9f8-041992160913 bp-8e4e16aa-459b-4794-bbd6-ca6f32160913

Asked by ajpeter 3 年前

Last reply by philipp 3 年前

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Firefox crashes

AdapterDeviceID: 0x041e AdapterDriverVersion: 9.18.10.3234 AdapterSubsysID: 605717aa AdapterVendorID: 0x8086 AvailablePageFile: 5525913600 AvailablePhysicalMemory: 183497… (閱讀更多)

AdapterDeviceID: 0x041e AdapterDriverVersion: 9.18.10.3234 AdapterSubsysID: 605717aa AdapterVendorID: 0x8086 AvailablePageFile: 5525913600 AvailablePhysicalMemory: 1834971136 AvailableVirtualMemory: 1850109952 BIOS_Manufacturer: NEC BlockedDllList: BreakpadReserveAddress: 38666240 BreakpadReserveSize: 67108864 BuildID: 20150222232811 CrashTime: 1473743894 EMCheckCompatibility: true Email: manojuk@lbfinance.lk FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1472785467 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x041e, AdapterSubsysID: 605717aa, AdapterDriverVersion: 9.18.10.3234

ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 67 StartupTime: 1473743889 SystemMemoryUsePercentage: 49 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 7321243648 TotalPhysicalMemory: 3661504512 TotalVirtualMemory: 2147352576 URL: Vendor: Mozilla Version: 36.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP TCPv6 Service Provider : 2 : 1 :  
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP UDPv6 Service Provider : 2 : 2 :  
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{89C3341A-7EE6-486E-BE62-36637443BE60}] SEQPACKET 0 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{89C3341A-7EE6-486E-BE62-36637443BE60}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{6724FA18-9237-484C-8082-FAF09967A663}] SEQPACKET 4 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{6724FA18-9237-484C-8082-FAF09967A663}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{24D04EC8-C607-4EA8-919E-11BF223EE676}] SEQPACKET 3 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{24D04EC8-C607-4EA8-919E-11BF223EE676}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{CA7A6B57-F851-47EB-84EA-CB7CC939A9DB}] SEQPACKET 1 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{CA7A6B57-F851-47EB-84EA-CB7CC939A9DB}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{89C3341A-7EE6-486E-BE62-36637443BE60}] SEQPACKET 2 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{89C3341A-7EE6-486E-BE62-36637443BE60}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by knadeema 3 年前

Last reply by philipp 3 年前

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Firefox crashes even from safe mode

firefox crash even from safe mode. so can not use firefox any more. crash id: bp-b4b77eef-0451-4501-b540-946572160913 AdapterDeviceID: 0x0000 AdapterSubsysID: 00000000 Ad… (閱讀更多)

firefox crash even from safe mode. so can not use firefox any more.

crash id: bp-b4b77eef-0451-4501-b540-946572160913

AdapterDeviceID: 0x0000 AdapterSubsysID: 00000000 AdapterVendorID: 0x0000 AvailablePageFile: 2308755456 AvailablePhysicalMemory: 415952896 AvailableVirtualMemory: 1906245632 BIOS_Manufacturer: Phoenix Technologies, LTD BlockedDllList: BreakpadReserveAddress: 72089600 BreakpadReserveSize: 67108864 BuildID: 20151216175450 CrashTime: 1473781471 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1456530497 Notes: AdapterVendorID: 0x0000, AdapterDeviceID: 0x0000, AdapterSubsysID: 00000000, AdapterDriverVersion:

ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 103 StartupTime: 1473781469 SystemMemoryUsePercentage: 60 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20151216175450","version":"43.0.1","vendor":"Mozilla","platformVersion":"43.0.1","xpcomAbi":"x86-msvc","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":1014,"virtualMaxMB":2048,"isWow64":false,"cpu":{"count":2,"cores":1,"vendor":"GenuineIntel","family":15,"model":6,"stepping":4,"l2cacheKB":2048,"l3cacheKB":null,"speedMHz":3000,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3"]},"os":{"name":"Windows_NT","version":"5.1","servicePackMajor":3,"servicePackMinor":0,"installYear":2010,"locale":"en-US"},"hdd":{"profile":{"model":"ST3808110AS","revision":"3.AAE"},"binary":{"model":"ST3808110AS","revision":"3.AAE"},"system":{"model":"ST3808110AS","revision":"3.AAE"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":false,"adapters":[{"description":null,"vendorID":"0x0000","deviceID":"0x0000","subsysID":"00000000","RAM":null,"driver":"RDPDD","driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1024,"screenHeight":768,"refreshRate":42,"pseudoDisplay":false}],"features":{"compositor":"none","d3d11":{"status":"blocked"},"d2d":{"status":"unavailable","version":"1.0"}}}},"settings":{"addonCompatibilityCheckEnabled":true,"blocklistEnabled":true,"isDefaultBrowser":false,"e10sEnabled":false,"telemetryEnabled":false,"isInOptoutSample":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":317440,"browser.newtabpage.enhanced":true,"browser.shell.checkDefaultBrowser":false,"browser.startup.homepage":"<user-set>"}},"profile":{}} Theme: classic/1.0 Throttleable: 1 TotalPageFile: 3106967552 TotalPhysicalMemory: 1063694336 TotalVirtualMemory: 2147352576 URL: Vendor: Mozilla Version: 43.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll 
RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{2EFADF67-38B1-4055-85C4-10BD199B9365}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{2EFADF67-38B1-4055-85C4-10BD199B9365}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{E0EF08AE-9BD4-4B9C-93BF-6F91169877DD}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{E0EF08AE-9BD4-4B9C-93BF-6F91169877DD}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{A2732D05-6A2F-43C2-8E29-7E69479DEEFB}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{A2732D05-6A2F-43C2-8E29-7E69479DEEFB}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by oliverwu 3 年前

Last reply by boardtc 3 年前

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Firefox crashes

After functioning fine for the last several months on this machine, firefox has started crashing on loading today. I started off simply by restarting the machine, then r… (閱讀更多)

After functioning fine for the last several months on this machine, firefox has started crashing on loading today. I started off simply by restarting the machine, then reinstalling firefox, then doing a clean uninstall, then doing that plus deleting the profile files. Still behaving exactly the same. Every time I launch it the crash reporter starts before any window comes up. Have tried in safe mode and with a refresh, also did not help. Here is the crash ID, any help would be very much appreciated, thanks.

Crash ID: bp-4f9b0421-f81f-44c0-9eee-f1a742160913

Asked by NicholsR2000 3 年前

Last reply by philipp 3 年前

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Firefox crashes

Today when I opened my firefox, I got the pop-up of crash report. I tried the same many time but everytime seeing the same issue. Crash ID: bp-5fafb0e8-42fa-46a2-adcc-3e… (閱讀更多)

Today when I opened my firefox, I got the pop-up of crash report.

I tried the same many time but everytime seeing the same issue.

Crash ID: bp-5fafb0e8-42fa-46a2-adcc-3ebf22160913

Please help on the same.

Asked by vikas874 3 年前

Last reply by FredMcD 3 年前

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Firefox crashes on starting

Crash-ID: bp-f42fb48e-0462-48dd-9b78-f2cc12160913 In our Company firefox crashes after starting it (But only on second start, the first start was working. Closing it and … (閱讀更多)

Crash-ID:

bp-f42fb48e-0462-48dd-9b78-f2cc12160913

In our Company firefox crashes after starting it (But only on second start, the first start was working. Closing it and reopen starts crashing). Starting firefox in secure mode didn't help and reinstall either.

Only an update to version 48. help, but we need to stay at version 46.0.1 for a short time for testing the new version with our systems.

Asked by Shaychen 3 年前

Last reply by philipp 3 年前

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Firefox crashes constantly upon opening Crash ID: bp-acf4ea2b-79b6-4fe8-a81a-22cb72160913

Firefox constantly crashes when I try to run it. I get the Crash reporter and it will submit the report the the try again does not work. Crash ID: bp-acf4ea2b-79b6-4fe8-… (閱讀更多)

Firefox constantly crashes when I try to run it. I get the Crash reporter and it will submit the report the the try again does not work.

Crash ID: bp-acf4ea2b-79b6-4fe8-a81a-22cb72160913

Asked by AnnieBl 3 年前

Last reply by FredMcD 3 年前