Firefox 技術支援討論區

Morning,

I have always used Gmail on my firefox browser, for some reason for the last two weeks it keeps dropping saying it's not connected. i have my account synced over multiple devices and it happens on all of them I am forced to use Edge or chrome to have it work which of course i don't want to do

Each time Firefox is refreshed, I must re-install extensions. How can I save the extensions so they do not need to be downloaded and re-installed ever time Firefox refreshes?

Since this took me awhile to figure out I thought this could help other people.

firefox Did Not Connect: Potential Security Issue

Also you can manually add sites in preferences. Privacy & Security Preferences → View Certificates... → Servers → Add Exception

Recent issue, last few days. Unable to access Microsoft One Drive online without first having to Refresh Firefox each time. It is then accessible for a short period of time before the address link again breaks down into an incomplete address that does not open One Drive. I've repeated this process a number of times and each and every time the only means of access to One Drive is by Refreshing Firefox. Access to One Drive is fine on other browsers. I've cleared the cache, and run Firefox in Troubleshoot mode, but the only thing that works, and does so consistently, is to first Refresh Firefox. It will then go to the correct address for One Drive for a short period of time, before again breaking down into an incomplete forwarding address. I prefer using Firefox, but regular access to One Drive, without all these unnecessary steps, is a requirement

Firefox asked me if I wanted to clean up my firefox and I said yes and I lost all my user names and passwords. Furthermore, now, of several that I do remember, when I enter those websites and type in the user name and password it prompts me to ask if I want to save them, I say yes, but it does not save them. Is there any way to get these back? Why aren't the passwords I enter going forward saving? I'm furious about this as I have no other record of these. I do not have any kind of password software either. I've used Firefox for 10+ years but ready to jump to a different browser. This is maddening

Please explain and advise how to resolve the problem. Thank you! Besides, why there is a mention in red that my account is not active. I have been using Firefox constantly for several years. Any explanation?

I have been using Firefox for 64bit Windows (now Win 11) for years. Occasionally, when I open Firefox a message will appear informing me that a new version is available, and it gives me a choice to download it or not. I normally select not to download it, and instead go to Help/About which then automatically checks my version to determine whether or not it is up to date. Lately, that has not been working properly, or at least not the same as it used to work.

Today the message opened to tell me a new version was available. I closed that message, and went to Help/About which showed my current version, 100.0.1, is "up to date". So I then went to the mozilla website, and found that there is a later version, 101.0, available. As you can see by that the auto check in Help/About seemed to not have worked correctly. So, wanting to be up to date, I attempted to download the new 101.0 version. When I clicked on Download it immediately displayed the message, "Your download was interrupted. But all is not lost. Your system may not meet the requirements for Firefox, but you can try one of these versions."

No matter how many times I tried, it continued to give me that message without allowing me to download the 101.0 version. So I went back to Help/About to try that again. It still said my version 100.0.1 is "up to date". I started over on Moxilla.org, and instead of immediately trying to download I clicked on "See Release Notes". That displayed the release notes for 101.0, and when I clicked on "Windows 64 Bit" in that screen it did download the Firefox installer which I saved to my hard drive.

I then ran that Firefox installer which informed me that Firefox was already installed, and suggested I update it instead which I accepted. The installer supposedly did it's thing, but now when I go to "Help/About Firefox" it shows that I still have version 100.0.1 installed AND it is still "up to date".

So what gives? Is there really a new, 101.0, version? If so how do I update to it?

Respectfully, James Belkiewitz jabelkiewitz@att.net

Hello, I tried to sign in to my firefox account on a new computer and it appears the rules for password format have changed such that my existing password is too short to be used. How should I proceed to either sign in or reset my password without affecting my existing firefox browsers and lockwise app? Thank you.

I have a user who is using an imac late 2012. When the user installs firefox release version 100. Firefox will open but will not go to any websites. All other web browsers work just fine but for some reason Firefox will not sync and will not open websites.

Trying to access youtube shows the following message:

Secure Connection Failed

An error occurred during a connection to www.youtube.com. SSL received a malformed Server Hello handshake message.

Error code: SSL_ERROR_RX_MALFORMED_SERVER_HELLO

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

Learn more…

Firefox crashes randomly with no crash report being generated. It seems to have started doing this about a month ago. Nothing in particular seems to trigger it, and all of my software is up to date. It just closes any and all tabs that are open, as if I exited out of the program entirely.

I frequently have difficulty when I need to make plain-test copies of web pages. These are pages that only allow "Select All" to select parts of pages, so that important parts of the pages cannot be selected, or so that a large number of select-and-copy cycles are required to copy the information on a webpage. The Firefox extensions that I have tried like the old "right to click" do not seem to help much. With old versions of Windows, I would use print-to-file for a generic plain-text printer, but that does not provide a readable file on Win 10.

I frequently find these problems on web pages with survey questions. This web page is a very simple example where multiple cycles of select-and-copy are required: https://support.mozilla.org/en-US/questions/new/desktop/form People who have accounts on Meetup.com should see an egregious example on this page: https://www.meetup.com/account/interests/

Thanks for any help, Lloyd

In Firefox I set my download settings to "Always ask you where to save file", and for most of the websites that still works. Unfortunately, since a recent update, gmail does not do that anymore. It gets immediately saved in my downloads folder without any prompt of where to save it. Any solution how to fix this? Thanks!

My Firefox keeps crashing. also I get this message often "Gah. Your Tab has just crashed". I uninstalled and reinstalled multiple times. I did a clean uninstall. I deleted all Firefox folders in Program manager and used account hidden files. Then reinstalled and it still crashed repeatedly.

After updating to V 100.0.1 I have discovered that I am unable to post to 2 different message boards that I had no issues with before. Is there some parameter that has changed that is prohibiting me from uploading text and/or images? I am having no problem if I use Microsoft Edge but I much prefer working with Firefox.

Up to today if I click on a link in Outlook email it would open in Firefox (both set as default) If I change browser default to Chrome, links work. I'm at latest update in Firefox. If I right click on email link, copy, paste into Firefox, links work OK. Mouse icon will spin for a few seconds and there are no error messages. Not aware of any changes. Restarts of PC, Outlook, and Firefox (even tried troubleshoot mode) = no help.

I am fed up with this problem enough that I had to come here to complain and hopefully find out what the issue is. Every time I start Firefox, it will spend five minutes or longer before it starts to load a web page! All I will see is blank white tabs with the hourglass icon until at some point many minutes later it decides to begin loading the pages.

I've tried different connection settings (No Proxy, System Settings, Auto-Detect, etc.) and that doesn't do jack. Neither does flushing my DNS, or trying to go to a site I've never visited.

Just now, as I was sitting here waiting for the effing browser to detect the connection, I even tried unplugging my Ethernet cable and it didn't realize there was no connection available for several minutes! This is extremely annoying.

I'm using Firefox 100.0.1 on Windows 7, but I've been dealing with issue for several releases, I want to say since at least pre-FF95. I have VPNs installed and their service processes run in the background but I don't use them. Also they don't affect the connectivity of anything else.

I have two identical computers running Firefox on Windows 7. No serious issues for 3 years or longer.

Just recently, version 100 showed "Unknown Source" instead of the normal UAC authorization window which lists mozilla.org as the source.

The 100.0.1 update showed the same warning.

This only occurred on one of the computers. The other one does not show the warning.

Firefox worked fine after doing the downloads anyway, but the "Unknown Source" is not right and makes the user think security is being compromised.