Firefox 技術支援討論區

I updated my Firefox and it deleted all of my bookmarks I followed instructions found online, however when I click "manage bookmarks", the "import and backup" tab is not there

I have forgotten my account password. What is the simplest way to restore my bookmarks and saved passwords after I change the password?

Feeling overwhelmed by the options I found listed!

Sarah

Hello. This issue happens only with steamdb.info. The favicon on the tab is correct but the one on the bookmark is not. Why are they different? It also happens with a brand new profile or on another PC. I'm on Windows 10. Thank you for the help.

I like to keep shortcuts to my favorite, most often used sites on the New Tab page. One of them, to Yahoo, keeps disappearing, and is replaced by sites that I do not visit very often. How can I recreate a shortcut on my new Tab page to get me to Yahoo Finance?

I uploaded an image of my New Tab page as it currently exists. I used to have Yahoo where the "prime-genetics" shortcut appears. I want to get rid of that one and replace it with Yahoo. Thanks!

In the past, when I wanted to save a bookmark I could choose a specific folder to save it to. So for example, if I found a newsource that I wanted to bookmark to my News folder I would click on Bookmarks, Bookmark Current Tab and a dialogue box popped up that allowed me to choose the folder to save the bookmark to. This dialogue box no longer opens when I click on Bookmark Current Tab. Instead, all bookmarks are automatically saved to my Other Bookmarks folder and I have to drag them to the folder I want. I'm not exactly sure if this change happened with a Firefox update, or if I did something to change the process. Is there a way that I can fix this and have the choose a folder dialogue box pop up when I save a folder? Thanks for your help, Jeff

Hey, i just came home from work, started firefox and got suprised by the latest update...and another suprise. My entire Firefox got WIPED, i mean.. EVERYTHING. booksmarks, passwords, settings. I'm sitting here with an totally clean, like new installed firefox...and i'm angry AF right now.

I updated the operative system on my laptop but, when I opened Firefox and signed into my profile, it didn't import my old bookmarks, only the browsing history. Passwords and other data are all there, only the bookmarks are gone.

Is there a way to get them back?

Fix this issue from your end. Provide a support phone number to call in to fix it. I do all of the suggestions written but it doesn't work. I go thru a 15 minute process trying to log on and sometimes it works and they magically show up and other times, like now. No bookmarks. This is ridiculous. There is no support, you are asking for volunteers to offer support. This seems totally screwed up. Fix it!

When I want to drag and drop a tab into a folder of the bookmark toolbars, I can't do it for some folders.

Specifically, it doesn't work for folders that are somewhat in the area of the tab preview animation that pops up when I start dragging the tab. So that is not the same folders every time, it depends on the tab location in the tab bar.

I hope that the explanation was clear enough, I did a screen record also, made it available here https://ufile.io/pikit6xo (335 kB).

Do someone had a similar issue and found a solution?

I'm in troubleshooting mode. Firefox 100, just updated, but bug was there before. Ubuntu 20.04 LTS

When I try to make a bookmark none of my folders are showing. I can use the folders when linking to a bookmark but not when trying to place a new bookmark. I have many folders but the attached image shows what I get when trying to choose the correct folder to place the bookmark. Only the three options show even though I know all my folders are in the pulldown bookmark tab. I did have a computer glitch where many of my computer files somehow ended up in the trash including Firefox. I moved the trashed files into a new folder on my desktop and was able to recover the bookmarks by choosing the Firefox backup. My question is how do I get the existing folders to once again show when making a bookmark so I can place/organize the bookmark in the correct bookmark file?

For some reason my Bookmark Tool Bar no longer displays anything. It is a blank strip across the top of the screen. However all of my bookmarks can be displayed on the right or left side of the screen in a vertical format. I can not find a way to repopulate the original Bookmark Tool Bar and find the current display very awkward give the number of bookmarks I have on file. Is this a result of an intentional upgrade or software failure?

I have my book marks in a side menu. Recently that side menu disappeared and when I click on the menu to install it again my bookmarks are not there and have been replaced with a bunch of stuff I don't use. How do I get my original book marks back? These bookmarks were for both my business and personal contacts. Leeanne Mackowski lmackowski@speclt.net 817-880-1097

I had to downgrade Firefox. Before I did I created a new profile so we would not lose the old bookmarks. Now Firefox downgraded and no bookmarks or profile. Then I upgraded back to the latest Firefox and still no profile or old bookmarks. Can anyone suggest where they might be?