Firefox 技術支援討論區

Long ago I used to never have to hit F5 to see today's version of a page instead of the cached version, and I do NOT want to clear cache or cookies or history on exit, no, that's not the setting I'm looking for, thanks.

Hello All,

Since my Firefox browser has many issues these days, I tried to reinstall it but forgot to leave the box next to “Remove My Firefox Personal Data and Customization” unchecked when I proceeded with the installation.

I don't have any manual backup of my Window 11 system or bookmarks / passwords stored on Firefox. And all Firefox folders now have a last-modified time later than the time when I clicked the installation file. Thus, I guess my bookmarks / passwords stored over the past two years are forever gone. But I would like to make sure that it is really the case so that I can move on and start feeling better.

I understand it was completely my careless mistake. But your kind feedback would really, really be appreciated.

Thanks!

Why you create Mozilla account with sync, if I can't use profile which I saved on my old PC. I change my PC and now I can't use my open tabs as needed, I need to open each tab one by one. Why ??? Why I can't use saved profile on my new PC ??????

I can't sign into my TracFone account on FireFox or FireFox Private Window. But I "can" sign on in Chrome. Is there someway to fix this as FireFox is my main default browser.

Thanks in advance for any advice

When I pull up my settings, it states that my browser is being monitored by my organization. The problem is that my laptop is my private laptop and not connected to any organization, at least, not with my knowledge. When I click on the link associated with the message, it lists two policy names. One policy value is locked with the word true after it. The other policy value is unlocked with the word false after it. What do I do?

Hi Team,

My Firefox bookmark favicon icon not showing, I formatted my system and installed a fresh Firefox, Please help me with this issue. I tried everything. Please help me, this is helpful if anyone can me some solution

Anil Nair

In Chrome, I can hit CTRL+SHIFT+I to open developer tools, add the Media tab, and go to the Media tab, and I can see the codec and what decoder is being used.

How do I do the same thing in Firefox?

For some reason when I opened Firefox this morning, my Firefox home page did not have any of my shortcuts. They all disappeared. Please have a look at the image attached to see what I mean.

I spent almost the entire day searching up the issue on the Internet and trying different things but they all did not work.

Look forward to your reply.

I have recently had a Computer Crash and have set up a new Computer. However, I cannot find a way to synchronize my old Bookmarks. Part of the Problem probably is that when the Syncing was originally set up, I was using a different User Name [e-Mail Address] to that I am using now. I have been using Firefox since 2006; and have an old Sync Key dating from some time in 2014; but cannot find a way to enter it into the current Firefox Settings. How do I recover my Bookmarks?

Outgoing emails are blocked. This pop up shows. Receiver can send emails in.

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Connection refused - OB119. 206.83.122.10 is blacklisted in Abusix Mail Intelligence. See https://lookup.abusix.com/search?q=206.83.122.10 e{d292e9f3-c0c7-4d3c-b9ee-2a1d5d37c016}.

Firefox isn't having a memory leak (RAM and CPU usage stays the same) nor is it maxing my GPU or anything like that. But if I watch enough of a 1080p60fps stream or enough 1080p60fps content in general (this stream is a notable offender: https://www.youtube.com/watch?v=W6OOnrx8g58), it'll start to slow down over time (generally a couple of hours) and [really chug and drop frames like its nobody's business: https://i.imgur.com/OmHqJ8a.png. This does not occur in Edge (the streams run silky smooth even after 2+ straight hours of watching), nor does it happen on other streaming sites like Twitch. It also doesn't happen in Firefox on my desktop.

Regular 1080p60fps videos are MOSTLY unaffected. The buffer wheel animation in most videos is choppy and moving back/forth with the 5-sec rewind/ff feature results in a short, choppy buffer wheel on a lot of videos(https://imgur.com/tm1AtkB), even if the video itself is mostly unaffected. Some more "intense" videos will make the fan speed go up. HD videos are *slightly* less smooth when in this state. Unpausing a video often results in a short buffer wheel before the video resumes if left paused for at least a minute or so. I also get a tiny TINY bit of frameskip on the occasional Twitter video while in this "state".

Its like the memory is "caching" something and killing the process clears that "cache", yet I have no idea what is actually doing this.

Refreshing the page/closing and reopening the stream stream has no effect, its like an affliction and will still be choppy when you reload. Restarting the Firefox session or killing the process the stream or a video is running through fixes it for awhile (even if the stream stilll drops more frames overall than it would in Edge), but it feels like I have an "allowance" of 1080p60fps content before these streams start to chug. Nothing else in-browser is lagging at all.

Hello,

FIrefox is not loading new pages from the home page- it will load history I've saved or previous tabs, but opening a new tab and searching or typing in a website won't connect. Uninstalling and reinstalling briefly fixes the issue but as soon as my computer enters sleep mode the same thing happens. IS there a way to fix this? It's been happening for about a week now.

I keep needing to sign back into my main (default) Google account when I restart Firefox. Checked cookies and even disabled blocking of any cookies. Still same issue, and unique to Google. All other sites (Facebook, LinkedIn) stay signed in upon browser restart.

If I have a chat open or the video has a chat replay instead of showing the chat it pops up a mini browser instead. It constantly duplicates itself too, causing the video to be unwatchable with the sound constantly repeating. I've seen a couple other people with this issue but have been unable to find a solution.