Firefox Desktop Version 157 TLS key logging warning — Norton 360 Standard is suspected, but HTTPS scanning tests did not resolve it and so I need help with identifying the root casues and sepcifc steps to eliminate this warning

My system • Windows 11 on a Dell laptop. • Firefox Version 157, my default browser. • Norton 360 Standard. • Two Firefox profiles; the warning appears in both. • Firefox … (閱讀更多)

My system • Windows 11 on a Dell laptop. • Firefox Version 157, my default browser. • Norton 360 Standard. • Two Firefox profiles; the warning appears in both. • Firefox Troubleshooting Mode does not eliminate the warning https://support.mozilla.org/en-US/kb/sslkeylogfile-warning?utm_source=chatgpt.com


What I have observed The warning appears on Firefox network-error pages, including when the internet is disconnected or I enter an incorrect URL. A particularly reproducible example occurs after I successfully log in to Kotak Net Banking and select Help → Raise a Query. Firefox then displays a connection/privacy warning associated with the embedded page. I do not see the same behaviour in Chrome or Firefox Private Browsing when performing the equivalent Kotak steps. Troubleshooting already completed 1. Norton Safe Web HTTPS scanning was disabled and re-enabled without resolving the issue. 2. QUIC/HTTP3 scanning, WebSocket Protocol Scanning and DNS/DoH scanning were individually tested without resolving it. 3. Firefox Enterprise Policies are inactive. 4. I found no SSLKEYLOGFILE entry in either Windows User Variables or System Variables. 5. Norton and Dell malware scans found no malware. 6. The warning also occurs when I connect through a mobile phone hotspot rather than my usual BSNL connection. Questions for Mozilla's technical contributors 1. Does this warning establish that Firefox detects SSLKEYLOGFILE, or could another mechanism produce the same message? 2. Can the variable be inherited by Firefox from a parent process or injected into its running process even when it is absent from the Windows User and System Variables? 3. What is the safest way to identify which process or security product is setting it on Windows 11? 4. Is there a known interaction between Firefox 157 and Norton 360 Standard that could explain this behaviour? 5. What evidence should I collect to distinguish a Norton issue from a Firefox issue without disabling security protections or modifying Windows settings? I am not looking to disable security features indiscriminately. I want to identify the actual cause and, if Norton is responsible, determine the precise setting that needs attention. I would particularly appreciate a response from a contributor with Windows networking, Firefox TLS or security-software diagnostic experience. Thank you.

Open 4

NEW UI

PLEASE PLEASE PLEASE UPDATE THE UI TO GET RID OF THE NEW GRADIENTS ON THE TAB BAR. I DO NOT NEED AN OUTLINE ON THE CURRENT TAB EITHER. AS SOMEONE WHO'S DISABLED, IT'S INC… (閱讀更多)

PLEASE PLEASE PLEASE UPDATE THE UI TO GET RID OF THE NEW GRADIENTS ON THE TAB BAR. I DO NOT NEED AN OUTLINE ON THE CURRENT TAB EITHER. AS SOMEONE WHO'S DISABLED, IT'S INCREDIBLY DISTRACTING AND NOT HAVING ANY THEME PREMADE TO GET RID OF IT IS MAKING IT HARD TO USE FIREFOX. I WILL HAVE TO SWITCH TO ANOTHER BROWSER UNTIL IT IS FIXED.

Open 1

Thank you. I would like to know the specific steps for addressing both the error state shown, and the TLS logging

Thank you. I’m not a technical person and so could you please share the specific and safe steps which will resolve both the error state shown, and the TLS logging issue … (閱讀更多)

Thank you. I’m not a technical person and so could you please share the specific and safe steps which will resolve both the error state shown, and the TLS logging issue without creating any other unintended consequences. I don’t want create any additional problems while trying to address these two issues. Thank you

Open 9 1

I use the Mozilla Firefox browser to read yahoo email. The email unread counter at the top of the browser is incorrect

I use the Mozilla Firefox browser to read yahoo email. The email unread counter at the top of the browser is incorrect. The count on top of the browser shows an increa… (閱讀更多)

I use the Mozilla Firefox browser to read yahoo email. The email unread counter at the top of the browser is incorrect. The count on top of the browser shows an increasing number, when looking at my email shows no unread emails. Currently shows 63, but seems like the number is increasing. Any idea how to fix this ? See screen shot. Thanks

Open 1

Can you restore a closed container?

I had to restart my computer for updates so I clicked on my container and closed it thinking it was like closing a program and then re-opening it. Now it's gone and seve… (閱讀更多)

I had to restart my computer for updates so I clicked on my container and closed it thinking it was like closing a program and then re-opening it. Now it's gone and several hours research with it. Is there any way to restore a closed container?

Open 1

PDF Not displaying properly

I hope this is a simple setting issue. I believe I have tried everything others have recommended. When I open a PDF I get a black background and a grey block. One for eve… (閱讀更多)

I hope this is a simple setting issue. I believe I have tried everything others have recommended.

When I open a PDF I get a black background and a grey block. One for every page in the PDF.

Open 1

Affected feature: ChatGPT Read Aloud

Subject: Firefox 157.0.1 – ChatGPT Read Aloud Not Working (“Unable to read aloud”) Hello Mozilla Firefox Support Team, I am reporting a problem with Firefox 157.0.1 on Wi… (閱讀更多)

Subject: Firefox 157.0.1 – ChatGPT Read Aloud Not Working (“Unable to read aloud”)

Hello Mozilla Firefox Support Team,

I am reporting a problem with Firefox 157.0.1 on Windows involving ChatGPT's Read Aloud feature.

Until approximately one week ago, I could use ChatGPT's Read Aloud feature without any problems. Now, whenever I try to listen to a written ChatGPT response, Firefox displays the following error:

“Unable to read aloud.”

I have confirmed that this problem is specific to Firefox. ChatGPT's Read Aloud feature works perfectly in Google Chrome on the same computer. Additionally, YouTube and other audio applications work normally in Firefox.

Troubleshooting already completed:

Cleared ChatGPT's cookies and website data.

Disabled Firefox Enhanced Tracking Protection for ChatGPT.

Restarted Firefox in Troubleshoot Mode with extensions disabled.

Refreshed ChatGPT and restarted the browser.

Tested ChatGPT Read Aloud in Google Chrome, where it works correctly.

Unfortunately, none of these troubleshooting steps resolved the problem in Firefox.

System information:

Browser: Mozilla Firefox 157.0.1

Operating system: Windows

Website: https://chatgpt.com

Affected feature: ChatGPT Read Aloud

Error: “Unable to read aloud”

I understand that other Firefox 157 users have reported similar problems.

Could your technical team investigate whether a recent Firefox update or browser compatibility issue is interfering with ChatGPT's Read Aloud functionality?

I prefer using Firefox as my primary browser and would appreciate any assistance or information about a possible fix.

Thank you for your assistance.

Open 1

4chan does not work on Firefox for Windows desktop. "osting from your IP range has been temporarily blocked due to abuse [More Info]. Please verify your e-mail address or try again later. "

I've not been able to use that site for a long time on Firefox. There's something particular about Firefox. Chrome works fine. Reinstalled a few times, made sure no VPN… (閱讀更多)

I've not been able to use that site for a long time on Firefox. There's something particular about Firefox. Chrome works fine. Reinstalled a few times, made sure no VPN is active in the browser (I dont use one). And posting results in "Posting from your IP range has been temporarily blocked due to abuse [More Info]. Please verify your e-mail address or try again later. ". Every single time. Rather than stop using Firefox I hoped someone here would know what's going on.

Open 1

Discontinue Mozilla VPN

I no longer want or need Mozilla VPN. When I go to my account and try to manage it, I get a broken link. I have captured the images and will attach them. Please help. Ver… (閱讀更多)

I no longer want or need Mozilla VPN. When I go to my account and try to manage it, I get a broken link. I have captured the images and will attach them. Please help. Very frustrating.

[redacted email from public]

Open 1