Everytime Firefox has an update, I have to reinstall your appk, which I need because of my vision impairment.

i rely on your Read Aloud app to read items on the internet and it is difficult for me to reinstall it when it disappears. Can you send me a link to reinstall to make it … (閱讀更多)

i rely on your Read Aloud app to read items on the internet and it is difficult for me to reinstall it when it disappears. Can you send me a link to reinstall to make it easier?

Open

How to bypass SEC_ERROR_REUSED_ISSUER_AND_SERIAL error for local devices

I'm reposting a question already opened here because a moderator suggested to do so. Actually I though I was posting to the international forum from the URL... I was tryi… (閱讀更多)

I'm reposting a question already opened here because a moderator suggested to do so. Actually I though I was posting to the international forum from the URL...

I was trying to access a local HTTPS website of an embedded device (a Siemens S7-1500 PLC) that is using a self-signed certificate, but was unable to go on (attached image #1, in Italian language) due to the the SEC_ERROR_REUSED_ISSUER_AND_SERIAL error. I've browsed a similar PLC webserver in the past, so the fact that the device exposes a similar certificate serial number is not so strange for me, considering also it's self-signed.

The problem is that I cannot follow the instructions of the Mozilla knowledgebase here because I'm not able to identify the correct certificate of the website!

In the attached image #2 you can see that the connection is detected as not encrypted, I suppose because only the form part of the HTML that is posting the data using HTTPS while the rest is using HTTP, but I'm not sure. If I click on the padlock icon (attached image #3) the info about the current certificate is not displayed.

Then I went into Tools > Options and searched for "certificates"; as you can see in the attached images #4 and #5, neither in the Servers tab nor in the Authorities tab I can find any item that is related to 192.168.10.2 (the webserver IP address) or Siemens (the embedded device manufacturer). But unfortunately the error persist! Initially there was a 192.168.10.2:443 line in the Servers tab and I removed it and restarted Firefox, but it didn't solve, so at the moment the situation is the one depicted by the attachments.

I had to use Microsoft Edge to access the website, but I would like to solve this issue and use Firefox instead. Is there anything else I can do to bypass the error? Why doesn't the error page provide a way to correctly identify the wrong certificate using its fingerprint and/or name? Or, maybe, is there a way to disable this check for local IP addresses or for items in a whitelist?

Thanks for your help.

Open

Updates disabaled by admin

I am getting the message "updates are disabled by the admin." I am the only one here so I don't know how that happened. I need to install Slack but need to update first. … (閱讀更多)

I am getting the message "updates are disabled by the admin." I am the only one here so I don't know how that happened. I need to install Slack but need to update first. I followed the steps to edit registry but still can't update. Please advise.

Open 4

Unable to access thepiratebay

Halfway through today I'm unableto access three sites which I use regularly.using a VPN: 1337X.TO EZTVX.TO THEPIRATEBAY.ORG Getting the error message: An error occurred… (閱讀更多)

Halfway through today I'm unableto access three sites which I use regularly.using a VPN: 1337X.TO EZTVX.TO THEPIRATEBAY.ORG

Getting the error message:

An error occurred during a connection to thepiratebay.org. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the web site owners to inform them of this problem.

I am able to access THEPIRATEBAY.ORG with Opera <ptooh> so the site itself obviously doesn't have a problem.

I've tried changng my VPN location from the UK to Amsterdam, NL and to Washington, USA but none of those locations have helped.

My wife needsher daily fix of American soaps and Police dramas which never get to us here in the UK

How can I get around this, I really don't want to go down the TOR route unless I absolutely have to.

Moderator note: This question has been edited to correct the formatting.

Open

Recently passkey function stopped working for Roboform which requires entering password.

Recently passkey function stopped working for Roboform which requires entering password for each login event. Roboform support indicates the issue is being caused be Fire… (閱讀更多)

Recently passkey function stopped working for Roboform which requires entering password for each login event. Roboform support indicates the issue is being caused be Firefox function. Please advise on this issue. Thanks,

Open

Bookmarks missing

Greetings. Have Windows 11 Home . I have noticed in the last month that when I click on the star that Firefox is not saving my bookmarks. I have searched online for resol… (閱讀更多)

Greetings. Have Windows 11 Home . I have noticed in the last month that when I click on the star that Firefox is not saving my bookmarks. I have searched online for resolution to this problem to no avail. I am up to date on my version of Firefox . Could someone please provide the steps necessary to get this feature back. I have used Firefox as my primary browser for decades and the bookmark feature has always worked fine . Thank you in advance for your assistance .

Open 2

Stop desktop icon from installing after update

I use Firefox frequently as it is the most useful browser I have. I want to keep a clean desktop and do not have icons on my desktop. Every time Firefox updates, it pla… (閱讀更多)

I use Firefox frequently as it is the most useful browser I have. I want to keep a clean desktop and do not have icons on my desktop. Every time Firefox updates, it places an icon on my desktop. I do not want it there and delete it. It is very, very annoying to have to delete every time there is an update. How can I keep that from putting it on my desktop? If the thinking is that if it gets put there, I will use it, that will be what keeps me from using it. If I cannot find a way to stop it, I will remove the program altogether and figure out a way to do the things I currently do with Firefox. Please let me know how to accomplish keeping my desktop clean.

Open 3

video downloader not save videos to vdhelper folder

video downloadhelper is not saving the videos to vdhelper folder any longer. how do I change the folder location for only the video downloadhelper. its going straight to … (閱讀更多)

video downloadhelper is not saving the videos to vdhelper folder any longer. how do I change the folder location for only the video downloadhelper. its going straight to download folder.

thank you for your assistance.

Open

Firefox issues signing into sites via my Google account.

Hi whenever I use my Google account to sign into websites (Google, ebay, YouTube, & anyother sites,) Firefox will become unresponsive, the window containing the tab … (閱讀更多)

Hi whenever I use my Google account to sign into websites (Google, ebay, YouTube, & anyother sites,) Firefox will become unresponsive, the window containing the tab i was using becomes unresponsive, sort of. - I can't click any open Firefox Tabs, - the red 'Close' radio button is greyed-out, so I can't close any tabs or the window - right-click is unresponsive, so i can't close tabs that way, but Command-W closes the tabs normally, but the others are still unresponsive.

- i can open a new Firefox window (with &/or without Tabs,) which works normally.

- & unrelated, but earlier, Firefox was running really slowly, Youtube videos were slowed down, but audio was normal, and scrolling was slow.

Open

Download progress indicator includes previously completed downloads

Hi there, I'm wondering if I am experiencing intended behavior or if I've stumbled upon a bug. I am sometimes downloading files in a staggered manner (i.e., waiting for f… (閱讀更多)

Hi there,

I'm wondering if I am experiencing intended behavior or if I've stumbled upon a bug. I am sometimes downloading files in a staggered manner (i.e., waiting for files to finish downloading before I start the next file downloads). However, any file after the first in that session shows an inaccurate progress indicator in the toolbar which includes progress of the already completed downloads.

For example, if I download two files completely, then start the download of two new files and both sit at 0%, the progress bar for the downloads actually shows 50% completed (2 files at 100%, 2 files at 0% -> Average of 4 files at 50%). I can't imagine this is intended behavior, for I imagine users would like to know how their current downloads are progressing only. This behavior is only fixed when I clear previous downloads, which resets the list to only active downloads, or when I restart the browser and start a new session.

Is there a setting where I can make the indicator report only active downloads?

Any insight is welcomed, thank you.

Open

Tab crashes

Bruce Caress May 7, 2026, 15:17 CST Hello, I've been watching MSNOW at 4pm eastern and after about half an hour it crashes. I get a message to send a report and restore t… (閱讀更多)

Bruce Caress

May 7, 2026, 15:17 CST

Hello, I've been watching MSNOW at 4pm eastern and after about half an hour it crashes. I get a message to send a report and restore the tab. I restore the tab which works for maybe ten minutes and crashes again. I am using Windows 11 on a new computer. I'd appreciate some assistance. Thanks. Bruce Caress

Moderator note: This question has been edited to precise Firefox and OS version, based on the crash reports.

Open 5 1

account login suddenly frequently required

Recently (about a month) I have found I often have to login to my Firefox account in order to access saved passwords etc. Sometimes from one day to the next. It never use… (閱讀更多)

Recently (about a month) I have found I often have to login to my Firefox account in order to access saved passwords etc. Sometimes from one day to the next. It never used to do this. Can't find any setting like "trust this device" or similar to stay logged in.

Open

when dell xps 9310 Win 11 wakes up after sleeping for more than 5-minutes or so, firefox 150.0.3 (64-bit) locks up and I have to reboot pc.

My Firefox 150.0.3 (64-bit) in Windows 11 on a Dell 9310 locks up when the XPS is put sleep and awakened after 5-minutes or so. No recent Extensions or Add-ons have been … (閱讀更多)

My Firefox 150.0.3 (64-bit) in Windows 11 on a Dell 9310 locks up when the XPS is put sleep and awakened after 5-minutes or so. No recent Extensions or Add-ons have been installed. I have yet to delete and reinstall Firefox, maybe that's the next stop. I just can't find the problem with my limited tools and experience. Thanks, and appreciate the help.

Open 2

Searching shows some French text

When I search for something it shows up in English, but some text under the result is French as shown in the picture. I use latest Firefox with Google search engine, and … (閱讀更多)

When I search for something it shows up in English, but some text under the result is French as shown in the picture. I use latest Firefox with Google search engine, and I have all settings in Google set to English, And same for Firefox settings

Open 1

problems accessing E-Bay

Since April 27th have been various situations where this msg occurs: Access Denied You don't have permission to access ht tp :// signin.ebay.com/logout/confirm?" on this … (閱讀更多)

Since April 27th have been various situations where this msg occurs: Access Denied You don't have permission to access ht tp :// signin.ebay.com/logout/confirm?" on this server. Reference #18.17fc3117.1778464971.41591197 An error has occurred

Although the letters in the reference can be different.

1. Trying to open E-Bay with an icon presented in Firefox for E-Pay, or searching Google for 'E-Bay Login', in Firefox, Edge, and Chrome this msg occurs. 2. If I can sign on, when opening searchers from a folder the searches:

	A. Some searches have the words, and show items for sale, but the rest have the access denied msg where the search words should appear. 
Will send a pic when can sign on.

2. If E-Bay will open, sometimes all searches will load ALL with the search words visible in all tabs, but when click on a link for an item to sell, the access denied msg occurs. Sometimes a few searches will load with the name of the search in the tab, but other searches will load with the will load with the words access denied, and the mas when clicked. 3. Some website like Arkaim of some such issued this msg: Your IPv4 Address 104.187.9.142 received a bad risk score. 4. Left msg on Firefox about above, no response, left 2 msgs on E-Bay Technical Support, no response, Microsoft no help, Dell no help, AT & T sent new Gateway/Modem.

IP address changed, and IPv4 changed to  IPv6. Same problem.

At & T said the old router was slower than I paid for: Speed Test 210.6, 29.7 New router 475.5, 225.8. Google AI says clear cache: Clear Cache on Desktop (Chrome, Edge, Firefox) [1, 2, 3] 1. Open Menu: Press Ctrl + Shift + Delete (Windows) or Cmd + Shift + Delete (Mac). 2. Time Range: Select "All time" to clear everything. 3. Select Data: Check "Cookies and other site data" and "Cached images and files". 4. Clear: Click "Clear data" or "Clear Now". 5. Restart: Close and reopen the browser. [1, 2, 3, 4, 5] I saved the icon of Network & Internet, Internet Options to delete temporary files, history, cookies, saved passwords, and web info (same Thiong??????) Lastly Google AI recommended editing the DNS to Google (8.8.8.8) or Cloudflare (1.1.1.1). Any danger in doing this?

Open 3

When I use “winget install ... -l ...” to install Firefox, the installation "disappears"

The full winget command is: ```pwsh winget install --id Mozilla.Firefox.zh-CN -s winget -e -i -l D:/.../Mozilla/Firefox/ ``` The winget log mentioned that winget download… (閱讀更多)

The full winget command is: ```pwsh winget install --id Mozilla.Firefox.zh-CN -s winget -e -i -l D:/.../Mozilla/Firefox/ ```

The winget log mentioned that winget downloaded https://download-installer.cdn.mozilla.net/pub/firefox/releases/150.0.2/win64/zh-CN/Firefox%20Setup%20150.0.2.exe ```log 2026-05-12 22:19:28.840 [CORE] WinINet downloading from url: https://download-installer.cdn.mozilla.net/pub/firefox/releases/150.0.2/win64/zh-CN/Firefox%20Setup%20150.0.2.exe 2026-05-12 22:37:42.091 [CORE] Download hash: 6c7fb833ebb13637daf750c7a2c611e2b6d8d324dc2463eed40e8478d0c791fc 2026-05-12 22:37:42.091 [CORE] Download completed. 2026-05-12 22:37:42.094 [CLI ] Installer hash verified ```

Installer args: ```log 2026-05-12 22:37:43.543 [CLI ] Installer args: /InstallDirectoryPath="D:/.../Mozilla/Firefox/" 2026-05-12 22:37:43.545 [CLI ] Starting: 'D:\Temp\WinGet\Mozilla.Firefox.zh-CN.150.0.2\Firefox%20Setup%20150.0.2.exe' with arguments ' /InstallDirectoryPath="D:/.../Mozilla/Firefox/"' 2026-05-12 22:38:12.554 [REPO] Reading MSI UpgradeCodes 2026-05-12 22:38:12.891 [REPO] Reading MSI UpgradeCodes 2026-05-12 22:38:13.405 [CLI ] During package install, 1 changes to ARP were observed, 1 matches were found for the package, and 1 packages were in both 2026-05-12 22:38:13.405 [CLI ] The entry determined to be associated with the package is 'Mozilla Firefox (x64 zh-CN)', with publisher 'Mozilla' ```

Then winget shows the installation was successful, but the shortcuts in the Start menu and on the desktop point to a path that doesn't exist. I noticed that this path is the one I passed to winget via the -l parameter, but it is missing the slash (`/`) > D:/a/b/Mozilla/Firefox/ → D:\abMozillaFirefox\ I couldn't find the installed Firefox either in the root directory of drive D or under the originally expected path D:\...\Mozilla\Firefox.

Although I passed the -i parameter (specifying interactive installation) to winget, I didn't see the installer window. In the user registry, the installer also wrote the aforementioned incorrect path, and I cannot uninstall this installation through Windows Settings.

I wrote a script myself to search for folders or files with 'firefox' in the name (case-insensitive) on my system's C and D drives, and I only found this folder that looks related: ```pwsh > ls "C:\Users\...\AppData\Roaming\Mozilla\Firefox"

   Directory: C:\Users\...\AppData\Roaming\Mozilla\Firefox

Mode LastWriteTime Length Name


------------- ------ ----

d---- 2025/11/23 18:05 Background Tasks Profiles d---- 2025/12/24 18:47 Crash Reports d---- 2025/11/23 18:05 Pending Pings d---- 2025/11/23 18:06 Profile Groups d---- 2025/11/23 18:06 Profiles -a--- 2025/12/27 8:43 75 installs.ini -a--- 2025/12/27 8:43 482 profiles.ini ``` But based on the LastWriteTime, this seems to have been left when I previously installed Firefox.

I want to know what the installer does after running the above installation, and how I can undo these changes to reinstall Firefox?

> Note: English is not my native language, please forgive my spelling or grammar mistakes. > I originally wanted to post on a Chinese forum, but I was guided here...

Open