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Session set back to as it was 9 months ago following an unexpected restart and update.

My computer has been having some problems lately: Any rough handling might trigger the computer to shut off instantly or restart automatically. This is likely a hardware … (閱讀更多)

My computer has been having some problems lately: Any rough handling might trigger the computer to shut off instantly or restart automatically. This is likely a hardware issue, probably a loose battery or something. The Firefox-related issue is that sometimes, upon turning the computer back on, something odd happens to my browser session: It is set back to three months earlier. The recent browsing button show everything having been browsed three months ago; but when I check my history, all my most recent tabs are there. This is tedious whenever it happens, as I have to spend about an hour manually opening everything I've lost (that I want to keep) from history. If there's a way to bulk re-open a bunch of tabs, I don't know how. All that has become something of a routine annoyance (it happens maybe once every two months) but I'd gotten used to it and it wasn't really an urgent problem. Today, however, I dropped my phone on my laptop, triggering a restart and a blue screen with a message that said something like "we're cleaning things up for you." It's what usually happens when I drop something on or accidentally elbow my thinkbad. (More commonly I move my computer a little bit and it just shuts off completely, goes black.) Before this happened I was due a firefox update, and I found it had done so when I turned my computer back on. I realised immediately that I had lost some tabs, and I assumed that it was just a three month setback. Upon opening my recent browsing though, I found out with horror that I'd been set back nine months. I cannot restore from a nine month period manually. I don't have the time, energy or willpower. I'm asking here if anyone knows how to bulk restore tabs from history or how to restore my session to how it was just a few hours ago. Thanks

Robin Dabrowski-Haverty 於 1 週前 詢問

cor-el 最近回覆於 1 週前

firefox PDF editor losing changes

Firefox seems to forget edits made to text boxes. I was reading a large pdf and adding notes to previously made text boxes. I thought I must be going crazy as I saw there… (閱讀更多)

Firefox seems to forget edits made to text boxes. I was reading a large pdf and adding notes to previously made text boxes. I thought I must be going crazy as I saw there was no notes I thought I had already made multiple times so I tested it. I edited a text box, scrolled a bit and continued browsing on another monitor. Checked in a minute and boom edit gone. If anyone has a solution I'd appreciate it as I have been using Firefox PDF editor for a bit and quite liked it until now.

rqcniqsobvdsrxhjet 於 1 週前 詢問

cor-el 最近回覆於 1 週前

I recently updated to FF126 and I appear to have lost the Tabs Bar (which I had in 125). I know all about F11 and fullscreen. I may be old but I'm not totally stupid!

I have looked around the Internet for similar issues, but most of them appear to address the moronic F11 full-screen problem. I'd be grateful to know if a 'tabs bar' opti… (閱讀更多)

I have looked around the Internet for similar issues, but most of them appear to address the moronic F11 full-screen problem. I'd be grateful to know if a 'tabs bar' option remains in FF126, and if so, how to enable it. Many thanks.

shiroisaru 於 1 週前 詢問

cor-el 最近回覆於 1 週前

How to move the Application Menu to the Left side of the screen

I have search and have seen screen shots. But not actually how to do it. In firefox the Application Menu "the three lines or the Hamburger." How do you move it to the Lef… (閱讀更多)

I have search and have seen screen shots. But not actually how to do it. In firefox the Application Menu "the three lines or the Hamburger." How do you move it to the Left side of the screen instead on the default location on the top right. Also please correct me if this is not possible. And thank you in advance. I am on the latest version and currently using windows 10.

Wil 於 1 週前 詢問

Agent virtuel 最近回覆於 1 週前

lost bookmarks

I have to install firefox new everyday on a library computer, (short answer mine was stolen and I can't replace it for now). Anyway used to have no problem I would go i… (閱讀更多)

I have to install firefox new everyday on a library computer, (short answer mine was stolen and I can't replace it for now).

Anyway used to have no problem I would go in install firefox sign in and my bookmarks were repopulated. Today I installed firefox and nothing. No bookmarks, no add ons nothing its like a blank install with new profile.

I do not have a backup saved profile on this computer as it is a virtual machine and each day when it shuts down it wipes the programs and data installed. Because firefox repopulated the bookmarks each day when I re-installed it I was not aware I needed to create my own backup I assumed that it was just something in firefox that worked well and another reason why I prefere to use it.

Until today it was not an issue once I signed in everything would re appear but today its all gone. Is there anyway to recover this as it is very important that I do. I use these bookmarks a lot.

tofrke 於 1 週前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 週前

Comments do not load

On a couple of sites (e.g. Petapixel) when I click "Load Comments", nothing happens. I suspect this may be because Firefox security is preventing comments from loading b… (閱讀更多)

On a couple of sites (e.g. Petapixel) when I click "Load Comments", nothing happens. I suspect this may be because Firefox security is preventing comments from loading because of site tracking or other security issues. Is this the cause?

dclark 於 3 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 週前

Disqus Comments doesn't load if Browser Privacy set to Strict

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't. After years of it working out of the get-go while using Strict mode up till rec… (閱讀更多)

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't.

After years of it working out of the get-go while using Strict mode up till recently (about a year ago this was really low on my priority list) refused to work I though it was my Ad blocker was causing issues but after setting it in the filters to allow and even after turning it off still no dice.

Removed all add-ons tried again still Disqus comment section refused to load in the websites I regularly visit. So after giving up, I just look around in the browser setting to see if there is anything that may cause conflict with certain scripts from running.

ianjay.tt 於 3 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 週前

bad app removes my bookmarks, how to recover?

I have many rare bookmarks. This time I sell my old laptop and rent another laptop. The laptop rental a strange windows version (probably a hack one) and some strange app… (閱讀更多)

I have many rare bookmarks. This time I sell my old laptop and rent another laptop. The laptop rental a strange windows version (probably a hack one) and some strange apps (like 360 what what), I uninstalled the 360 what what apps. Then I downloaded and installed firefox and open all bookmarks become 365whatwhat. I did not care it so much, I logged in my firefox account, but the bookmarks did not change! I click sync, all the bookmarks are still 365 or 360 whatwhat. All my previous bookmarks are lost. How to recover?

snowyyang 於 1 週前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 週前

Firefox randomly moves address bar suggestions around

Hi everyone, I'm used to typing one or two letters into the address bar and then the down arrow to access the same handful of websites every day. A few weeks ago, Firefo… (閱讀更多)

Hi everyone,

I'm used to typing one or two letters into the address bar and then the down arrow to access the same handful of websites every day. A few weeks ago, Firefox started randomly moving these around so that the same letters that have always made it open the same URL now opens a different URL and I have to actually search the suggestions. How can this annoying behaviour be fixed?

(a few months ago, the address bar wouldn't delete entries, but this problem vanished as mysteriously as it appeared)

FF version 122.0.1 (64-bit), Windows 10

agwien 於 3 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 週前

passwords

hello firefox support, i recently signed into firefox on desktop but now i cant seem to remeber the account password so after making a new password after clicking on for… (閱讀更多)

hello firefox support, i recently signed into firefox on desktop but now i cant seem to remeber the account password so after making a new password after clicking on forgot password ,will i lose my bookmarks and ad-ons and all the customized settings? pls help me in this situation i dont want to lose my data pls .

Origin17 17 於 1 週前 詢問

cor-el 最近回覆於 1 週前

Search Engine

I have made Firefox my default browser, and set Google as my default search engine. I'd like to keep it that way, BUT ... Every morning when I come to work and open my … (閱讀更多)

I have made Firefox my default browser, and set Google as my default search engine.

I'd like to keep it that way, BUT ...

Every morning when I come to work and open my browser and begin to search .. Yahoo comes up .. or Bing ???? I delete them, and again set Google as the default ... BUT FIREFOX CONTINUES TO REVERT TO YAHOO, or BING SEARCH RESULTS  ?!?!?!?!?!?

Even when I deliberately open Google and search in Google .. the results appear and then suddenly, a new window pops up with Yahoo results, covering up the Google results????

How can I make Firefox respond to the default search setting I choose????

This is intolerable. If I can't get ride of Yahoo and Bing and all these other inferior search engines, then I'm going to go back to using Chrome.

Kevin 於 1 週前 詢問

cor-el 最近回覆於 1 週前

Firefox browser issue

When on the Princess Cruise web site looking at various cruise options, the Firefox browser will not let me open the list of excursions for the ports on the cruise that w… (閱讀更多)

When on the Princess Cruise web site looking at various cruise options, the Firefox browser will not let me open the list of excursions for the ports on the cruise that we were looking to book, but I can see them when using Google Chrome. Why won't Foxfire allow me to view the excursions - it use to allow me to see them.

bright13 於 1 週前 詢問

cor-el 最近回覆於 1 週前

Print Preview Defaulting "Printing from Win32 Application"

We are using a website designed for Firefox, and when we use the "print" function within the website tool bar, on one of our PCs, it always defaults to a print preview wh… (閱讀更多)

We are using a website designed for Firefox, and when we use the "print" function within the website tool bar, on one of our PCs, it always defaults to a print preview which states "Printing from Win32 Application - Print". We have "print.always_print_silent" set to true, on this and all of the other PCs using the website, but only this PC has the issue. We can't figure out what is making it pop up the print preview.

itadmin4 於 1 週前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 週前

Case 145005

Good afternoon, If necessary, I am available to add more information about this case (145005), in English or Portuguese. Best regards, Ana Patrícia Paquete Visual Des… (閱讀更多)

Good afternoon,

If necessary, I am available to add more information about this case (145005), in English or Portuguese.

Best regards,


Ana Patrícia Paquete Visual Designer

Ana Patrícia Paquete 於 1 週前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 週前