Firefox 技術支援討論區

Issue summary: I lost over 100 sites listed in the Cookies and Site Data section when I simply removed a few websites in the Enhanced Tracking Protection section.

Under the Browser Privacy section, the two subheads, "Enhanced Tracking Protection" and "Cookies and Site Data" serve two distinct purposes—as I understand. Enhanced Tracking Protection will automatically add the URL of a webpage (that you currently have open) to the Enhanced Tracking Protection screen whenever you disable the shield in the search bar. This will turn off tracking for that website until turn you it back on. You can also manually add websites to the Enhanced Tracking Protection screen if you have mulitples to add. This whitelist will stay active until you delete them or click on the shield to turn it back on.

The Cookies and Site Data section further down, allows you to create a list of sites that you want to BLOCK, ALLOW FOR SESSION, or ALLOW cookies and site data to be used, and retained or not. This differs from the Enhanced Tracking Protection section.

Today, I wanted to delete one of the websites listed in the Enhanced Tracking Protection, and did so manually. But since there were only a couple listed (I rarely add to this screen), I simply clicked on "Remove All Websites" instead of "Remove Website." Unfortunately, when I went down to the Cookies and Site Data list (which I use all the time) to add a new URL today, my entire list was gone! I did not remove or enter anything in the Cookies and Site Data screen today, prior to using the Enhanced Tracking Protection screen.

As you can guess, I am sick because I had over 100 sites listed in the Cookies and Site Data section, and lost them all when I removed the few websites in the Enhanced Tracking Protection section. I don't know why or how this happened, but it is worth noting that I did just update Firefox this morning to vs 125.0.2 (from 124.0.2). My list is gone, but does anyone have a reason why it happened and is there a way to prevent that in the future? Or is it some kind of bug with the latest release or an earlier one. (I haven't opened the Enhanced Tracking Protection screen for a long time, so it could be from any past release.) Sorry I don't have more info than that. Any solutions would be appeciated.

I keep needing to sign back into my main (default) Google account when I restart Firefox. Checked cookies and even disabled blocking of any cookies. Still same issue, and unique to Google. All other sites (Facebook, LinkedIn) stay signed in upon browser restart.

Outgoing emails are blocked. This pop up shows. Receiver can send emails in.

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Connection refused - OB119. 206.83.122.10 is blacklisted in Abusix Mail Intelligence. See https://lookup.abusix.com/search?q=206.83.122.10 e{d292e9f3-c0c7-4d3c-b9ee-2a1d5d37c016}.

For some reason when I opened Firefox this morning, my Firefox home page did not have any of my shortcuts. They all disappeared. Please have a look at the image attached to see what I mean.

I spent almost the entire day searching up the issue on the Internet and trying different things but they all did not work.

Look forward to your reply.

When I pull up my settings, it states that my browser is being monitored by my organization. The problem is that my laptop is my private laptop and not connected to any organization, at least, not with my knowledge. When I click on the link associated with the message, it lists two policy names. One policy value is locked with the word true after it. The other policy value is unlocked with the word false after it. What do I do?

Hi there!

I'm trying to troubleshoot why firefox isn't connecting to my DNS over HTTPS instance running adguard home. Every other device (including another laptop) is able to set the DNS over HTTPS and connect successfully - but my desktop PC instance gets NS_ERROR_CONNECTION_REFUSED. Despite multiple reboots, ipconfig /flushdns, release/renew, etc...

Even my android phone is able to connect to it using the "private dns" feature (uses port 853 instead of 443).

I've been able to verify https access to the DNS server and it's querying successfully. It's just this one instance it won't connect.

I used Firefox Developer Edition and yesterday saw that a new extension released for using Chrome web api to search and duckduckgo as one and had to test it "DuckDuck Chrome"... I have since had keneral level drivers registered, IP addres ls directly connecting, every one of my files scanned and index and still I'm getting logs for connections from the same IP's that were using kernal calls to bypass me seeing whats going on... at one point they did a lernal call and changed the requested package power.

There were enough things ran from 5am pst today till 4pm pst today I have exporting the log file for multiple hours and it only has a tray icon telling me it's still creating it as the context was to large to be seen or queried in the Event Viewer itself (error 1734).

I using kubuntu (ubuntu with kde) 22.04 and firefox will not recognize my security key. There is a really good thread on this here. It is now closed.

https://support.mozilla.org/en-US/questions/1412073

One of the solutions is to install firefox from the mozilla server. On other forums, this is referred to removing snap and installing the debs. I haven't tried this.

Reading through the thread however, it seems like the snap version should work. The manufacurers id and product code for my Thetis FIDO2 usb key are present in the etc/udev/rules.d/70-snap.firefox.rules

This answer says to disable apparmor. I tried that, but it didn't work.

I have quoted this answer below.

This isn't actually a firefox problem. KDE Neon uses the firefox package from the Mozilla Team PPA and there's nothing wrong with that package. The problem is that Neon enables app armor on firefox which breaks access to password managers and security keys. sudo aa-disable usr.bin.firefox works around the problem by disabling app armor for firefox. aa-complain was not sufficient in this case.

Is there anything else I can try?

hi there, nowadays i am suffering a bad moment....because when i am trying to visit a website and trying to view an article the website automatically redirects to other sites,,,, and this is very disappointed..

so now i am asking for a solution to turn off auto redirect..

Hello, I administer a small fleet of Ubuntu desktops. For a variety of reasons we avoid using Canonical's Snap package version of Firefox.

Currently the fleet is using Firefox installed from the Mozilla Team PPA repo. However that repo can be incredibly slow and after reading about the new Firefox deb packages [1] from the Mozilla APT repository we would like to move to them. The problem is that these packages lack Apparmor profiles, so unfortunately my security team won't let me use them.

Would it be possible to add Apparmor profiles to these packages please? They would need to be applied only when an OS has Apparmor enabled, which may not be the default for Debian.

Thank you!

[1]: https://blog.mozilla.org/en/products/4-reasons-to-try-mozillas-new-firefox-linux-package-for-ubuntu-and-debian-derivatives/