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Life time member

I have been a life time FIREFOX customer for years. Just recently my laptop quit working so I had to purchase another but a desktop. I now need the app to download FIRE… (閱讀更多)

I have been a life time FIREFOX customer for years. Just recently my laptop quit working so I had to purchase another but a desktop. I now need the app to download FIREFOX... Please send instruction

Thank You [email]@hotmail.com

tedbialy 於 7 小時前 詢問

Terry 最近回覆 於 1 小時前

How to prevent 'opened files' (temporary files) saved in the Downloads folder

The latest version of Firefox is giving me a nightmare. Previously, when I downloaded something, an alert would automatically pop-up asking me whether I want to save the … (閱讀更多)

The latest version of Firefox is giving me a nightmare. Previously, when I downloaded something, an alert would automatically pop-up asking me whether I want to save the file or just open it. For those files which I only want to open them once, I would click Open. Then, I would either save the file into another format or copy the content to somewhere else and be done with it. Those 'Opened' file were just temp files which would be deleted automatically after some time. But since the previous update of Firefox, the option to 'open downloaded files as temp files' seems to have been completely gone. I've already manually change the settings for all types of files back to 'Always ask' but the files I 'opened once' are no longer just temp files but permanently saved in the Downloads folder. I personally seldom save things in C drive. Today I occasionally opened the Downloads folder and was astonished to see that all the 'temp files' I opened last month are all saved in there. It's very annoying. Why should I even be wasting my time to clear these temp files manually? The only reason I've been using Firefox over Chrome for these many years is because Chrome always forces me to save all the downloaded files to my local drive and doesn't provide me the option to open them as temp files. If Firefox has become just like Chrome, forcing me to save all unwanted files to my local drive, what's the point for me to continue using Firefox?

racaywt 於 2 小時前 詢問

jscher2000 - Support Volunteer 最近回覆 於 2 小時前

Javascript

I had to add Javascript because one of my accounts need Javascript to open. After installing Javascript and allowing for all to be 'true', I still get this message when I… (閱讀更多)

I had to add Javascript because one of my accounts need Javascript to open. After installing Javascript and allowing for all to be 'true', I still get this message when I try to open a 'show blocked content' in my email.

"The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (javascript) isn’t associated with any program or is not allowed in this context.

   You might need to install other software to open this address."

I never had any problem before installing Javascript. Thanks for any solutions.

jalnet1 於 2 小時前 詢問

jscher2000 - Support Volunteer 最近回覆 於 2 小時前

Is it possible to force pages in "support.mozilla.org" dark?

Hi, I'm a very happy long time Firefox user. I use the extension "Dark Background and Light Text" so that my webpages are much more easy on my eyes. The extension works e… (閱讀更多)

Hi, I'm a very happy long time Firefox user. I use the extension "Dark Background and Light Text" so that my webpages are much more easy on my eyes. The extension works everywhere but in "support.mozilla.org".

How is it possible to have dark theme in Mozilla's support pages too?

Thank you very much. Prayan

prayan72 於 19 小時前 詢問

jscher2000 - Support Volunteer 最近回覆 於 3 小時前

Need to change background color of about:blank page

For years I've set the background display color in about:config to a medium gray, #CCCCCC. Main purpose was to change the background color of the about:blank page, which … (閱讀更多)

For years I've set the background display color in about:config to a medium gray, #CCCCCC. Main purpose was to change the background color of the about:blank page, which is my home page and my new tab page.

Note I am not overriding colors; #CCCCCC only showed up as the bgcolor for about:blank. Occasionally websites which forgot to specify a background color would show up with a medium gray background, a minor inconvenience and a hint their coding was not so great.

Just realized my background color selection for about:blank isn't working anymore. The background color of the about:blank page is white. Not sure when it changed. I failed to notice when the medium gray disappeared because I have been reflexively pressing the dim screen button. I have vision issues and need to avoid a white screen.

There was a question in 2021 about the about:blank page bgcolor turning white which was archived but does not look resolved.

https://support.mozilla.org/en-US/questions/1344438

Does about:blank now specify a bgcolor, overriding my about:config setting? I still have browser.display.background_color set to #CCCCCC. Do I need to change another value for about:blank now? Thanks for your help.

Using Firefox 105.0.1 64-bit on a Windows 10 Toshiba laptop.

CLARMAP 於 11 小時前 詢問

jscher2000 - Support Volunteer 最近回覆 於 4 小時前

home page showing only gray + bookmark bar blanked out

I'm on Windows 10. Every time I open up a new tab, I cannot see either the saved links or bookmarks. It's like they have been wiped from the page. I can still access the … (閱讀更多)

I'm on Windows 10. Every time I open up a new tab, I cannot see either the saved links or bookmarks. It's like they have been wiped from the page. I can still access the bookmarks. I've tried the about:newtab and about:home fixes but neither have worked. None of my extensions are doing it, either.

Thanks for your time.

moonstar.ara 於 23 小時前 詢問

cor-el 最近回覆 於 4 小時前

not able to sign in on my account or track packages on FEDEX website.

not able to sign in on my account or track packages on FEDEX website. I talked with FEDEX and they say to try another browser and when I do the site works. I have tried… (閱讀更多)

not able to sign in on my account or track packages on FEDEX website. I talked with FEDEX and they say to try another browser and when I do the site works. I have tried taking off enhanced tracking and restarting in safe mode I cleared cookies and all. Is there a fix for this?

leggettandassoc 於 5 個月前 詢問

jscher2000 - Support Volunteer 最近回覆 於 4 小時前

Copied file pasteing

i am not 100% shure witch topic this is in however i am wondering if there is a way to paste a file form my clipboard so i dont have to download it. ive tried a few addon… (閱讀更多)

i am not 100% shure witch topic this is in however i am wondering if there is a way to paste a file form my clipboard so i dont have to download it. ive tried a few addons and none of them work.

KaziiTheAvali 於 5 小時前 詢問

jonzn4SUSE 最近回覆 於 4 小時前

Problem accessing New York Times articles

I have a problem accessing articles in the New York Times web page. I have a Basic subscription and I am signed in. When I try to read an article, the New York Times site… (閱讀更多)

I have a problem accessing articles in the New York Times web page. I have a Basic subscription and I am signed in. When I try to read an article, the New York Times site thinks I do not have a subscription and that I have used up all my free articles. If I use the Chrome browser, it works fine, but I do not want to use Chrome. I use FireFox for all my browsing. I have deleted cache and cookies. Tried the "Private Windows" too. I have logged out and back in. I have rebooted the machine (an Alienware 17 R5) and closed and opened Firefox. The "agents" I chatted with say this is a browser problem as everything is working fine on their side and it works in Chrome. Can anyone help me out?

Mark

mstorin 於 1 週前 詢問

cor-el 最近回覆 於 5 小時前

Saving emails to a file folder

I have been able to save emails and responses to those emails in the past. However, as of about a week ago, I cannot seem to save those same type of emails and the respo… (閱讀更多)

I have been able to save emails and responses to those emails in the past. However, as of about a week ago, I cannot seem to save those same type of emails and the responses on Mozilla. can anyone help me...please?

hnhone 於 7 小時前 詢問

Dropa 最近回覆 於 5 小時前

Browser no longer allows me to log into my ISP's website

From time to time i need to log into my ISP's website portal, yet from today which is since the update yesterday) it will not allow me to it has my log in details saved c… (閱讀更多)

From time to time i need to log into my ISP's website portal, yet from today which is since the update yesterday) it will not allow me to it has my log in details saved correctly, but when i try to log in the sit it says they are incorrect, which they are not.

At first I thought the issue was with my ISP's website, so I was on the phone to them and together we tried crhome and edge and the log ins worked just fine, but not with the Firefox browser.

So sadly either something you changed in that update seems to be messing with the log in on this site and possibly others or possibly one of the add ons I use with it together with the browser is now causing an issue and is interferring I wouldn't have the first clue.

Mark397 於 2 天前 詢問

Dropa 最近回覆 於 5 小時前

Access Denied on some websites, ie: Lowes.com

After the last update to Firefox I keep getting access denied on some websites for example Lowes.com. I saw where to check security and mine is set to standard, so no joy… (閱讀更多)

After the last update to Firefox I keep getting access denied on some websites for example Lowes.com. I saw where to check security and mine is set to standard, so no joy there. I'm not a computer savvy person but I can manage with the direction and input. That being said, what can I do to fix this. I've always used Firefox but lately had to use Edge or Chrome, not my first choice. So what changed in Firefox to cause this issue as I see on your message board for several people?

When you reply, how do I know you did without me checking constantly? Do you send an email through Thunderbird to notify?

goldbeckj 於 1 個月前 詢問

torinm 最近回覆 於 6 小時前

Which extension is causing a problem

I used safe mode to find out if an extension was causing a problem. In safe mode there was no problem. I searched for the extension that is causing it. I went into 'tr… (閱讀更多)

I used safe mode to find out if an extension was causing a problem. In safe mode there was no problem. I searched for the extension that is causing it. I went into 'troubleshoot information" for the list of installed extensions but there was no way to disable or remove any of them to find the cause. (The list of extensions in the settings menu showed only one extension and 2 pre-intalled plug ins)

susbb 於 8 小時前 詢問

cor-el 最近回覆 於 7 小時前

Can't login to Firefox account on Firefox. Firefox sync is not showing as an option to recover data.

Hi, I recently had to switch computers. I have had a Firefox account for years and utilize the Firefox sync. However, I am unable to login to my Firefox account on my n… (閱讀更多)

Hi,

I recently had to switch computers. I have had a Firefox account for years and utilize the Firefox sync. However, I am unable to login to my Firefox account on my new computer. There is a "working" banner at the top but it never loads. I can access my account on Chrome but there is not an option to sync my data back. In the Firefox browser, it does not give me the option to sync.

Thanks,

ikoroste 於 15 小時前 詢問

cor-el 最近回覆 於 8 小時前

block auto refresh = true bypassed/ignored by some websites, i.e. FOXBusiness.com

A website I read news on a regular basis, FOXBusiness.com, auto refreshes which is super annoying when you read even worse if you write a comment. The recommended setting… (閱讀更多)

A website I read news on a regular basis, FOXBusiness.com, auto refreshes which is super annoying when you read even worse if you write a comment.

The recommended setting accessibility.blockautorefresh true accessibility.blockautorefresh true

Have no effect on this particular website and it continues to do its auto refresh. I contacted their so-called "support" but never received a reply.

Anyone know how to prevent this "do not auto refresh" setting being bypassed by a website thus continuing to do periodical auto refresh?

Veritas 於 12 小時前 詢問

jscher2000 - Support Volunteer 最近回覆 於 8 小時前

Windows 10 NOT Windows 8

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to… (閱讀更多)

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to change to Windows 10, Windows 10 isn't an option. I changed my OS to 10 in your box below. Why? I don't understand this.

Rhonda 於 1 週前 詢問

cor-el 最近回覆 於 8 小時前