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  • 已解決

accessing my mail account on mail.com

When i try to access mail.com I get the mail.com access page but the button "login" does not work. If I use Chrome there is no problem. If I refresh Firefox everything wo… (閱讀更多)

When i try to access mail.com I get the mail.com access page but the button "login" does not work. If I use Chrome there is no problem. If I refresh Firefox everything works the first time and then reverts . This all started happening 1 week ago after years of no problems. has anybody any ideas?

jan109 於 3 天前 詢問

cor-el 於 3 天前 解答

  • 已解決

Unable to access some of the pdfs in latest version of firefox in windows10

I am currently using Firefox version 77.0 in windows 10. I noticed few things that when I try to open some of the PDFs it shows "This PDF document might not be displayed … (閱讀更多)

I am currently using Firefox version 77.0 in windows 10. I noticed few things that when I try to open some of the PDFs it shows "This PDF document might not be displayed correctly" and just blank white page shows up (image included).

I use few extensions which I disabled them completely when I read PDF but still I am unable to access PDF. While same PDFs are easily readable by other browsers like Chrome or Edge.

Please let me know is it a bug or there is some settings to tweak. Thanks in advance.

Ishan Pandey 於 4 個月前 詢問

ARMAN KHAN 於 4 個月前 解答

  • 已解決

Different Youtube-Layouts in normal and private Mode (Window)

Hello everyone, Since a few days I have a problem with the layout Firefox gives me displaying “youtube.com”. The layout and a lot of functions (like play, full screen etc… (閱讀更多)

Hello everyone,

Since a few days I have a problem with the layout Firefox gives me displaying “youtube.com”. The layout and a lot of functions (like play, full screen etc.) have changed or disappeared. The changes don’t apply in Firefox’s private Mode (and neither in Google Chrome nor on Firefox of my girlfriend’s laptop). I deactivated every single Addon and searched on google - unfortunately, I could not find any solution. Does somebody have an idea?

I have added two pictures where you can see the comparison between normal and private mode.

I have the latest version for Firefox and Adobe Shockwave Flash.

Thanks a lot in advance and enjoy your day, Simon

nils_goldi 於 1 週前 詢問

Václav Trpišovský 於 1 週前 解答

  • 已解決

Firefox displays strange characters when the font is italics

For example, this page mostly displays: https://en.wikipedia.org/wiki/Canada_lynx But items like the latin name does not (attached pic). Switching off the italics on t… (閱讀更多)

For example, this page mostly displays: https://en.wikipedia.org/wiki/Canada_lynx But items like the latin name does not (attached pic). Switching off the italics on the latin name causes it to display correctly.

Bolding text doesn't cause any issues.

My problem seems similar to this one: https://support.mozilla.org/en-US/questions/774797

However I can see Helvetica fonts just fine. I can cause the error when I switch it to italics. data:text/html,Helvetica Neue
''abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ


Any ideas on how to fix this? Thanks!

liamklub 於 1 週前 詢問

cor-el 於 1 週前 解答

  • 已解決

missing credentials

I had to restart my computer after upgrading ESET AntiVirus and I now have no saved passwords in FireFox. I have located the logins.json file which is inside my current p… (閱讀更多)

I had to restart my computer after upgrading ESET AntiVirus and I now have no saved passwords in FireFox.

I have located the logins.json file which is inside my current profile and can open it with FireFox. It contains over 100 records but the username/password fields are encrypted.

I understand that the logins.json file works with a file called key*.db to unencrypt the information. I can see key4.db and key3.db inside my FireFox profile folder but I'm not sure why it's not working.

Can anyone offer any advice on how I can get my passwords back?

mark.phillips 於 6 天前 詢問

cor-el 於 5 天前 解答

  • 已解決

New Tab Pocket Settings Missing

I had accidentally refreshed my Firefox, and after adding back all my old data, I found that the pocket stories were missing form my new tab. I manged to fix this issue, … (閱讀更多)

I had accidentally refreshed my Firefox, and after adding back all my old data, I found that the pocket stories were missing form my new tab. I manged to fix this issue, but when I go into new tab settings to make it show more than 3 stories, there are no options for them. It just gives me options for search, top sites, highlights, and snippets. How do I get these settings back?

K00lman 於 5 天前 詢問

K00lman 於 5 天前 解答

  • 已解決

Crashing after Windows 10 version 2004 update

After latest Windows 10 update (2004 or I don't know firefox is telling me I have Windows_NT 10.0 19041 so who knows) about month ago and after that Firefox keeps randoml… (閱讀更多)

After latest Windows 10 update (2004 or I don't know firefox is telling me I have Windows_NT 10.0 19041 so who knows) about month ago and after that Firefox keeps randomly crashing into desktop. It happens about 6-7 times in a hour! 95% of the time even crash report doesn't show up so I can't send my crash report to firefox. I have updated Firefox, downgraded it, disabled all add-ons I have tried that "media.wmf.vp9.enabled" trick and it doesn't work

What to do? I like firefox and I dont want to use Edge or Chrome. Is reinstalling Windows my only option?

Please help

mail741 於 5 天前 詢問

FredMcD 於 1 天前 解答

  • 已解決

Address bar search and suggestions not working

I updated firefox with the Update Manager in Linux Mint to version "82.0+linuxmint4+ulyana". The address bar doesn't give any suggestions (for example when partially typ… (閱讀更多)

I updated firefox with the Update Manager in Linux Mint to version "82.0+linuxmint4+ulyana".

The address bar doesn't give any suggestions (for example when partially typing "you", "youtube.com" used to show up) and search doesn't go to google search anymore. If I enter just one word as the search term and press enter, it takes 5-6 seconds and I am taken to that website (for example searching "facebook" takes me to facebook.com). Searching something gibberish like "asdasd" takes me to a page to buy that domain). Searching something with a space in it like "asd asd" and pressing enter doesn't do anything. Even clicking the "Go" arrow doesnt do anything.

My history is there in the histroy tab and all the suggestions options in preferences are already set.

prateek.saini.1999 於 5 天前 詢問

prateek.saini.1999 於 3 天前 解答

  • 已解決

The Options Page is Unreadable

The options page and addons pages are almost completely unreadable. For several weeks they have rendered as white text on a very light gray background. I thought that thi… (閱讀更多)

The options page and addons pages are almost completely unreadable.

For several weeks they have rendered as white text on a very light gray background.

I thought that this was a temporary bug that would be cleaned up in the usual way.

Using 78.4.0esr on Windows.

Is there any fix for this?

It is there whether or not I have my usual theme which I have used for several years now, change to an alternative theme or turn off themes altogether. In safe mode the screens are sometimes usuable but that requires turning off all addons. Doing the same without going into safe mode has no effect on this.

Any advice?

FF Sync 於 4 天前 詢問

FredMcD 於 3 天前 解答

  • 已解決

Backup profile from a PC and restore to a MAC

Hello I would like to backup my whole Firefox profile a PC and restore to a MAC. I know it works from PC to PC but I want to knoz how to do it from PC to MAC. Thanks a… (閱讀更多)

Hello

I would like to backup my whole Firefox profile a PC and restore to a MAC.

I know it works from PC to PC but I want to knoz how to do it from PC to MAC. Thanks a lot

Didier

didier9 於 4 天前 詢問

cor-el 於 3 天前 解答

  • 已解決

Firefox doesn't load any websites at all

my browser has suddenly stopped loading anything whatsoever. unable to even go to options, as nothing happens when i try to press it. clicking on bookmarks lead to nothin… (閱讀更多)

my browser has suddenly stopped loading anything whatsoever. unable to even go to options, as nothing happens when i try to press it. clicking on bookmarks lead to nothing happening.

i am connected and can use chrome all fine.

tried using safe mode/refreshing, made no difference

heres a YT video showing what happens (essentially nothing when i use firefox), and how chrome performs

https://www.youtube.com/watch?v=MPL1msExLLs&feature=youtu.be

never had this issue before

thanks

goalie3777 於 4 天前 詢問

goalie3777 於 4 天前 解答

  • 已解決

Ticketprinter prints only the name of the print job in version 82

Since the release of version 82 we cannot print on a ticket printer. We use the silent printing solution from Firefox but then it prints a small ticket with only the name… (閱讀更多)

Since the release of version 82 we cannot print on a ticket printer. We use the silent printing solution from Firefox but then it prints a small ticket with only the name of the printjob on. When we disable the silent printing and click manually on the ok button in the print dialog it does work but that is not an option, we need the silent printing to process the printjobs of orders.

What can I do to make this work again? The issue is with all types and brands of ticketprinters.

In Google Chrome or with version 81 everything works great. We use Firefox on hundreds of computers so it is impossible to downgrade them all.

Compart 於 3 天前 詢問

Compart 於 3 天前 解答

  • 已解決

Firefox 82 Crashes on Startup in Windows 10

Yesterday I updated Firefox to version 82 and now it won't start up, it seems to immediately crash. There is no error report dialog box. This is on Windows 10 with the la… (閱讀更多)

Yesterday I updated Firefox to version 82 and now it won't start up, it seems to immediately crash. There is no error report dialog box. This is on Windows 10 with the latest patches. I tried restarting the computer, installing Firefox 82 32-bit and 64-bit versions, uninstall + reinstall, and safe mode, but none of these work. (This is on a corporate laptop so I have a limited ability to change internal system settings.) The Windows error from the event log is:

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.17763.1432, time stamp: 0x80224f6f Exception code: 0xc0000409 Fault offset: 0x00000000000a4740 Faulting process id: 0x2998 Faulting application start time: 0x01d6a816d74b6186 Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: 5ed88218-3f48-47be-8c6c-aa5af98c902b Faulting package full name: Faulting package-relative application ID:

I installed Firefox 81 and that works fine, but it constantly tries to updated and every time I restart it crashes again. It also seems like I can't access my saved logins/passwords in this older Firefox version because it's using a different profile. I'm trying to avoid updating Firefox on my other Windows 10 computer in case it fails in the same way.

Please let me know if you need any more information. Thank you.

fgennari 於 3 天前 詢問

fgennari 於 2 天前 解答

  • 已解決

Firefox 81.0.2 (and before) saving JPGs as PNGs

For some time now, Firefox has been incorrectly identifying the type for a large percentage of JPG images, and saving them with the PNG suffix instead. Graphics programs … (閱讀更多)

For some time now, Firefox has been incorrectly identifying the type for a large percentage of JPG images, and saving them with the PNG suffix instead. Graphics programs cannot open such mislabelled files, requiring me to manually find and rename such files to give them the proper .JPG suffix to match their file type.

This is far beyond a minor issue, and needs to be addressed immediately. Please. Any suggestions on how to deal with this?

Bobby 於 3 天前 詢問

Bobby 於 2 天前 解答

  • 已解決

Why is page loading so slow recently?

Did a Windows update or Firefox update cause page loading to get really slow recently? Chrome seems to have same problem. I am using latest Firefox 82.0 and latest 2004… (閱讀更多)

Did a Windows update or Firefox update cause page loading to get really slow recently? Chrome seems to have same problem. I am using latest Firefox 82.0 and latest 2004 Windows 10, Norton Security Suite, & Roboform. Any idea what changed in last couple days?

Howard Steeley 於 3 天前 詢問

Howard Steeley 於 2 天前 解答

  • 已解決

Passwords not in Firefox for Mac after refresh; can't even save them manually

I refreshed my browser, and after refreshing it, my passwords and log-ins were NOT imported, and I can't even save the log in information manually. Never had this issue b… (閱讀更多)

I refreshed my browser, and after refreshing it, my passwords and log-ins were NOT imported, and I can't even save the log in information manually. Never had this issue before, and I don't understand what I need to do. I have the "Old Firefox Data" on my desktop, but am totally confused about how to get that information into the refreshed browser. Not being able to re-enter the info, clicking "save", works. Help!

nosoap1 於 2 天前 詢問

jscher2000 於 2 天前 解答