Error when running system test.

Am trying to take an online assessment for a job. I’m getting - Error: Firefox can not see the cpu or ram on this PC. I’m running win 10 64bit and have the latest version… (閱讀更多)

Am trying to take an online assessment for a job. I’m getting - Error: Firefox can not see the cpu or ram on this PC. I’m running win 10 64bit and have the latest version of Firefox installed. I’ve turned off thumbprints, added the site as a trusted site and pretty much killed all security for this site. How can I let FF see the cpu/ram?

knlcarlson 於 3 天前 詢問

corrupted update

10/20/20 I clicked on the update button last night - running 81.0, and the update was for 81.0.2. When I went to open the browser all that I got was a line at the top … (閱讀更多)

10/20/20

I clicked on the update button last night - running 81.0, and the update was for 81.0.2. When I went to open the browser all that I got was a line at the top - FF would not open. I backed up the profile, and did a clean install. When I finally got the backed up profile installed, it opened properly once and everything was there. When I opened it again, no book marks, and none of the buttons worked. FF didn't close properly, and I had to use Task Manager to shut down.

I ended up downloading the beta version, and it's worked just fine. The original profile works, so all bookmarks are there.

I see that FF released 82.0 this morning. Is it safe to try to install it, or is the beta version that I installed last night really 82, just hours before it was officially released?

finepoint 於 10 小時前 詢問

finepoint 最近回覆 於 1 小時前

  • 封存

firefox.exe has "disappeared" so I can't open it. If I download and install new version will I lose all my bookmarks etc?

I've had a lot of crashes, some just firefox, some the whole computer. In process of migrating to new machine so wasn't overly concerned. But after a restart today, I f… (閱讀更多)

I've had a lot of crashes, some just firefox, some the whole computer. In process of migrating to new machine so wasn't overly concerned. But after a restart today, I found I could not get firefox to open at all. After finding the system searching for firefox.com, I checked program files\mozilla firefox and firefox.exe is not there. A search showed it not to be anywhere. Not ready to stop using this machine just yet. Any way to get firefox.exe reloaded without losing all my related stuff??

lostpaws 於 6 年前 詢問

Wesley Branton 最近回覆 於 6 年前

  • 已解決
  • 封存

Have had Firefox Aurora a couple weeks. worked very well. Now, will not update, and also unable to download latest version

Had Aurora about 6 weeks, Firefox Aurora about 2 weeks and was working very well. Then starting about a few days ago, unable to update and also unable to download latest… (閱讀更多)

Had Aurora about 6 weeks, Firefox Aurora about 2 weeks and was working very well. Then starting about a few days ago, unable to update and also unable to download latest version from the your site.

Only other browser I use is Opera. won't use Chrome, or Explorer. Firefox is no better, and Firefox works on my system, no better and I like being on Aurora and getting latest ....until now..since it won't update.

Again, I only use Opera and Firefox Aurora, no other browsers. Was going to try Safari, but the agreement language for Windows PC's from Apple, was very user unfriendly.

firefoxlousy 於 6 年前 詢問

James 於 6 年前 解答

  • 封存

why does adobe flash player not install?

I tried to reinstall adobe flash player and, the installer popped up, but there was no action. I had to restart my pc to get rid of the installer window because, it woul… (閱讀更多)

I tried to reinstall adobe flash player and, the installer popped up, but there was no action. I had to restart my pc to get rid of the installer window because, it would not close. I tried installing the plug in numerous times, without success. what else can I do.

dperk 於 5 年前 詢問

FredMcD 最近回覆 於 5 年前

  • 封存

Firefox has stopped working altogether (Windows 7). It will NOT start. I have uninstalled everything that I could find to uninstall, and then re-installed.

Firefox has stopped working altogether (Windows 7). It will NOT start. The spinning start up graphic will spin for a moment, and quit. I have uninstalled everything that … (閱讀更多)

Firefox has stopped working altogether (Windows 7). It will NOT start. The spinning start up graphic will spin for a moment, and quit. I have uninstalled everything that I could find to uninstall, and then re-installed, but to no avail. I have followed the currently posted suggestions with out success. Any other suggestions?

OUgrad1976 於 5 年前 詢問

guigs 最近回覆 於 5 年前

  • 已解決
  • 封存

"Update could not be installed. Make sure there is not another instance of Firefox. Restart and try again." Again

Started w/FF 29 something.on Win XP (Home) SP3 Verified w/Task manager and PS that there is no other instance of FF. Occurs only in my profile, administrator and other us… (閱讀更多)

Started w/FF 29 something.on Win XP (Home) SP3

Verified w/Task manager and PS that there is no other instance of FF. Occurs only in my profile, administrator and other users do not get this message.

The fix I used last time (uninstalling completely and reinstalling in Safe Mode) ***did not work in this instance***.

Firefox now version 33.1.1, all seems up to date but I still get that message. When I open Help > About it says I am at version 33.1.1 and to restart to upgrade...

Any ideas greatly appreciated.

sprytely 於 5 年前 詢問

sprytely 於 5 年前 解答

  • 封存

adobe installer helper will not work

(Had to create a new forum account to get back on here). Anyway, my Firefox add-ons said that my Adobe Reader 9 was out of date and should be upgraded. So I've downloaded… (閱讀更多)

(Had to create a new forum account to get back on here). Anyway, my Firefox add-ons said that my Adobe Reader 9 was out of date and should be upgraded. So I've downloaded the adobe install helper but the wretched thing won't execute. Just says this program has "stopped working" then Windows fails to find a solution. I should now explain that I've recently upgraded my Dell Vostro 410 computer from WinXP to Windows 7 Pro (32 bit). Most things are running fine, but not this Adobe installer. Anyone got any thoughts, it must have happened to others as well. (Going off to start the Christmas dinner now!).

squarewindow 於 5 年前 詢問

squarewindow 最近回覆 於 5 年前

  • 被鎖定
  • 封存

i am using cent os 6.5 with firefox 31.1.0 ..Now i am facing big problem for adding flash palyer in firefox browser.So how to install flash player ?

i am using cent os 6.5 with firefox 31.1.0 ..Now i am facing big problem for adding flash palyer in firefox browser.So how to install flash player ? i did manually using… (閱讀更多)

i am using cent os 6.5 with firefox 31.1.0 ..Now i am facing big problem for adding flash palyer in firefox browser.So how to install flash player ? i did manually using RPM package ..but not supported in firefox ...i tried all possibilities using forums ..

Manbumihu Manavan 於 5 年前 詢問

James 最近回覆 於 5 年前

  • 封存

Videos freezing when i watch an episode

i tried watching an episode of Friends on vodlocker & gorillavid & it starts to skip, the video become staticky, changes to green then crashes. (shockwave) also P… (閱讀更多)

i tried watching an episode of Friends on vodlocker & gorillavid & it starts to skip, the video become staticky, changes to green then crashes. (shockwave)

also Pandora does the same thing. i listen to a song, it starts to skip, shockwave crash box pops up. i stop the plugin then the tab closes.

i allow Adobe flash to run on the page.

i have no add ons or downloads. i reset firefox yesterday. i'm confused as to whats wrong.

UserofFirefox2014 於 5 年前 詢問

James 最近回覆 於 5 年前

  • 已解決
  • 封存

Asks to install jave continually

Click on a web that needs java ... get the popup - activate plugin ... I agree Then it says Plugin out of date and takes me to Oracle site and downloads installer Run &… (閱讀更多)

Click on a web that needs java ... get the popup - activate plugin ... I agree Then it says Plugin out of date and takes me to Oracle site and downloads installer Run & install .... Start browser again .... go to site Tells me plugin is needed - install plugin ... I select yes Then get popup to 'run java runtime environment' I accept Then I get popup 'plugin not available' do I want manual install I select yes and it takes back to Oracle web site and it starts all over again.

Keeps going around the loop.

This is on PC version W64 sp1 Firefox ver 34.0.5

sargan 於 5 年前 詢問

FredMcD 於 5 年前 解答

  • 已解決
  • 封存

Is there any possible way to speak to a person about fixing my firefox browser? It will not open and I do not want to lose the information stored there.

My firefox browser will not open, so I can not try most of the solutions recommended. I do not want to lose stored information such as bookmarks and pass codes so would … (閱讀更多)

My firefox browser will not open, so I can not try most of the solutions recommended. I do not want to lose stored information such as bookmarks and pass codes so would unstalling and reinstalling cause me to lose that information? I need to speak to a person to help with this, but do not know how to go about it. Should I be contacting Norton or Mozilla?

sallywaz 於 5 年前 詢問

FredMcD 於 5 年前 解答

  • 封存

Firefox won't open tools/option/general/download/browse button and gmail attach button

Firefox has no response to gmail, yahoo mail attach icon (Chrome worked) even in Firefox's own Tools/options/general/download/browse button won't respond I have tried fol… (閱讀更多)

Firefox has no response to gmail, yahoo mail attach icon (Chrome worked) even in Firefox's own Tools/options/general/download/browse button won't respond I have tried following suggestions 1. uninstall /reinstall firefox 2. Allow pop-up through Tools/pageinfo/permission 3. uncheck block pop-up in Tools/options/content Please help, Thanks.

robindpan 於 5 年前 詢問

guigs 最近回覆 於 5 年前

  • 封存

http://aihdownload.adobe.com/bin/live/install_flashplayer16x32_mssd_aaa_aih, I click run, appears to load but I only get the dialogue box which is blacked out.

http://aihdownload.adobe.com/bin/live/install_flashplayer16x32_mssd_aaa_aih.exe on trying to install this flash player it appears to start but I only get the black box, t… (閱讀更多)

http://aihdownload.adobe.com/bin/live/install_flashplayer16x32_mssd_aaa_aih.exe on trying to install this flash player it appears to start but I only get the black box, this just sits there, I can't close it, I have to go to task manager to close the program. this happens on internet explorer & firefox, I'm using Windows 7 professional.

bridgeoverriver 於 5 年前 詢問

FredMcD 最近回覆 於 5 年前

  • 被鎖定
  • 封存

I have got a computer but i do not no the password to get my updates my version of firefox is old someone sugested reinstall any other ideas

locking as a duplicate of this thread - https://support.mozilla.org/en-US/questions/1041071 ive tried to update always a problem … (閱讀更多)

locking as a duplicate of this thread - https://support.mozilla.org/en-US/questions/1041071


ive tried to update always a problem

alexsdad 於 5 年前 詢問

cor-el 最近回覆 於 5 年前

  • 封存

Allow user to update firefox

Hi, I want the users to be able to update Firefox themselves. right now it says "Update failed. download the latest version" but when I do that that doesn't work either. … (閱讀更多)

Hi,

I want the users to be able to update Firefox themselves. right now it says "Update failed. download the latest version" but when I do that that doesn't work either.

I already unblocked https://aus3.mozilla.org and ^.*mozilla.*$, but that doesn't work. From where do the updates come from? Can I get the update.xml myself?

The web filter we use is Websense Triton.

https://aus3.mozilla.org/update/3/Firefox/33.0.2/20141027150301/WINNT_x86-msvc/en-US/release/Windows_NT/update.xml this URL doesn't work.

robcuiper 於 5 年前 詢問

FredMcD 最近回覆 於 5 年前

  • 已解決
  • 封存

shockwave flash 16.0.0.235 installed, it is a security risk, cannot update it

There is an outdated page on the Adobe Flash web site being blocked by Firefox 35.0.1 on Windows 7. Version 16..0.0.235 of Flash is labeled a security risk, "Always activ… (閱讀更多)

There is an outdated page on the Adobe Flash web site being blocked by Firefox 35.0.1 on Windows 7. Version 16..0.0.235 of Flash is labeled a security risk, "Always activate" is greyed out. I was on the Plugins page, and there I clicked the update now linktext. I was advised that all older versions of Flash in the version 11 range are blocked. Nowhere to go from there. (My screenshot has a piece off the Plugins page above the resulting page when I clicked on the indicated link.)

The outdated page being blocked was allowed and I was able to run through the download procedure, but in the end I had an error. I repeatedly tried downloading install_flashplayer16x32_mssd_aaa_aih.exe, which downloads OK, and when I run it it downloads and installs Adobe Flash, then says Finish and "There was an error."

Glary Utilities software updater updated Internet Explorer's Flash, said nothing of Firefox, now I know why. This is a mess.

I opened up firefox -p and went to the new blank profile I had created sometime back. It was happily running a fully-enabled version 11 of Flash (I bet that wouldn't last long as my browser bites me in the butt and disables it).

Firefox -p and I created a new profile today. It has this crippled version 16.0.0.235 of Flash.

It appears that Mozilla has an outdated page telling me that all old versions in the range of version 11 are blocked. No word there about the more recent versions.

From what else I've read, others are turning to other browsers and coming up with a bad Flash, too. I only have Firefox (well, Internet Exploder, which I discounted as a piece of rubbish ever since they came out with IE 7).

Any advice? Thank you.

Linux_Mint_Firefox 於 5 年前 詢問

FredMcD 於 5 年前 解答

  • 封存

How do I recover from the "Updat Firefox" virus?

I stupidly installed the "Update Firefox" virus. I used System Restore to get back most functionality, BUT: I lost all Bookmarks (incl. Backup), and there is something … (閱讀更多)

I stupidly installed the "Update Firefox" virus. I used System Restore to get back most functionality, BUT: I lost all Bookmarks (incl. Backup), and there is something running in the background (moving circle) that I can't get rid of. I can use most programs, but that Circle is always in the background. I have run Malware Bytes, and Norton, both before and after the system restore . NEITHER RECOGNIZED THE VIRUS.

SALLY43OHIO 於 5 年前 詢問

FredMcD 最近回覆 於 5 年前