Hi Support! My problem is that Firefox always crashes on close. After closing, a FF background process appears. It disappears after 1-2 minutes, and the FF crash dialog a…
My problem is that Firefox always crashes on close. After closing, a FF background process appears. It disappears after 1-2 minutes, and the FF crash dialog appears. This happens: - in both regular and Safe mode - if I have done multiple things in multiple tabs, and close FF after two days - if I open FF and immediately close it without doing anything else. - always on close, no exceptions
I always submit the crash reports. Here are the last 19 reports bp-24498cb8-6234-4c42-9b36-1897a0190226 2/26/2019, 9:42 AM bp-9caf973a-98a8-4f70-9c6c-f31580190226 2/26/2019, 9:40 AM bp-c2cd7ddd-d897-4761-ab15-692500190226 2/26/2019, 9:38 AM bp-ec2978c4-501f-4c71-948a-562540190226 2/26/2019, 9:32 AM bp-b0f5d58f-49c6-4f19-96ad-88f0e0190220 2/20/2019, 2:26 PM bp-f4b594b3-e02f-47c4-88b1-0179e0190214 2/14/2019, 8:45 AM bp-3bea99d3-a3fb-4a30-b4b2-e2cf90190213 2/12/2019, 7:03 PM bp-4fb1c888-d623-4fa2-bd8e-8c43c0190212 2/12/2019, 10:50 AM bp-6a4e9d4f-d03b-45f9-a345-50a5c0190212 2/12/2019, 9:34 AM bp-8d875f21-e49f-4fa7-9b6d-c8bc70190211 2/11/2019, 1:27 PM bp-535805d1-8a87-44de-9561-9adfe0181007 10/6/2018, 8:13 PM bp-319c2c7d-87b1-4486-9780-ba6a22151217 12/17/2015, 5:30 PM bp-30a1820f-8bd2-4f68-bd84-980c32151008 10/8/2015, 1:58 PM bp-536ee48a-a5ec-484a-8d29-54f8d0190226 2/26/2019, 9:43 AM bp-c85d9946-376b-4f18-a9d4-264920190226 2/26/2019, 9:43 AM bp-6f95a0b4-660e-4471-bcea-87ffc0190226 2/26/2019, 9:43 AM bp-aa26380d-3af9-4fb3-a717-543690190226 2/26/2019, 9:43 AM bp-d1a26e29-4806-493a-b72f-108ff0190226 2/26/2019, 9:43 AM bp-9ec3d7a7-484a-4cf4-9923-c69bd0190226 2/26/2019, 9:43 AM
Computer information: Dell XPS 8700 8 GB RAM 700 GB free hard drive space Windows 10 fully updated Bitdefender Total Security
Extensions: Blur Adblock+ NoScript
Plugins: OpenH264 Video Codec Widevine Content Decryption Module Shockwave Flash 32.0 r0
Thanks, John B.
Version 65 is working fine, but every time I shut it down, the crash notice comes up AFTER the last process closes. In other words, the crash shows up when no Firefox pr…
Version 65 is working fine, but every time I shut it down, the crash notice comes up AFTER the last process closes. In other words, the crash shows up when no Firefox processes are running (as displayed by Process Explorer). Other than that, everything is just fine, but this message is just annoying. One other thing: If I manually kill the last process, the crash message does NOT show up. As I said, nothing bad is happening, but this is annoying.