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.ntdll error for a while

I have crashes and this error occurs in Event Viewer: Faulting application name: firefox.exe, version: 76.0.1.7432, time stamp: 0x5eb403e6 Faulting module name: ntdll.dll… (閱讀更多)

I have crashes and this error occurs in Event Viewer:

Faulting application name: firefox.exe, version: 76.0.1.7432, time stamp: 0x5eb403e6 Faulting module name: ntdll.dll, version: 6.1.7601.24545, time stamp: 0x5e0eb67f Exception code: 0xc0000005 Fault offset: 0x000000000006b666 Faulting process id: 0x1548 Faulting application start time: 0x01d62de8102d8263 Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report Id: 4f376819-99db-11ea-8f06-d43d7ef05b50

Asked by florinds 1 週前

Last reply by florinds 4 天前

Color problem in right click menu and dropdowns

I am getting different colors in right click menu and dropdowns. Texts aren't readable. I am using macOS, I deleted completely with profile folder and re-install firefox … (閱讀更多)

I am getting different colors in right click menu and dropdowns. Texts aren't readable. I am using macOS, I deleted completely with profile folder and re-install firefox but it doesn't help. You can see the problem with screenshots. Any help would be appreciate it.

Asked by erenesto 6 天前

Last reply by erenesto 6 天前

maximal upload rate (+download)

Hi! I've just tested my fiber connection (free.fr) and with Edge Chromium 81 the upload rate (nperf) is 100 Mbits/s faster than with firefox 76. On the same server at the… (閱讀更多)

Hi! I've just tested my fiber connection (free.fr) and with Edge Chromium 81 the upload rate (nperf) is 100 Mbits/s faster than with firefox 76.

On the same server at the same time or nearly. Is it normal? Can I improve the score with firefox? thanks!

Asked by Galahad 1 週前

Last reply by Galahad 3 天前

firefox browser

keep on getting " a webpage is slowing down your browser" if i delete cookies or clear history then i loose all my signins that keep me signed in on certain sites any … (閱讀更多)

keep on getting " a webpage is slowing down your browser" if i delete cookies or clear history then i loose all my signins that keep me signed in on certain sites

any other suggestions ? thanks john

Asked by revere31 6 天前

Last reply by revere31 6 天前

PR_END_OF_FILE_ERROR on certains websites

Well i0ve been reading lot of thread that describes this error, and none of them have a clear solution, so, im navigating normally on firefox while i work and suddenly if… (閱讀更多)

Well i0ve been reading lot of thread that describes this error, and none of them have a clear solution, so, im navigating normally on firefox while i work and suddenly if i need to download something from shutter it throws me this error, sometimes when im on slack the files that are being uploadded doesnt show and if i try to upload it doesnt work... recently i tried to change my profile, using firefox on another pc in the exact moment as the error show up, and also downgrading the about_config security level, i tried enabling DNS over HTTP and nothing worked, apparently ewhen i close and restart firefox it works, but it will continue showing up randomly and its kinda frustatring, it also happens on edge at the same time but on chrome it works... and i REALLY dont want to change from firefox to another browser... i really love this....

Asked by Dalla Daniel 6 天前

Last reply by Dalla Daniel 4 天前

Youtube does not auto play on start up

When I have a youtube video play as soon as FF start up it does not. It shows the video picture then the triangle appears in the middle waiting to be clicked before it st… (閱讀更多)

When I have a youtube video play as soon as FF start up it does not. It shows the video picture then the triangle appears in the middle waiting to be clicked before it starts to play.

Is that normal?

Asked by Mace2 2 週前

Last reply by Mace2 3 天前

lost content

Firefox is my preferred browser, but sometimes after using google chrome (for my gmail) I go back to firefox and it's empty (except for a tiny firefox logo)! I am runnnin… (閱讀更多)

Firefox is my preferred browser, but sometimes after using google chrome (for my gmail) I go back to firefox and it's empty (except for a tiny firefox logo)! I am runnning a reecenty installed windows 10 and have removed and reinstalled firefox but it still occasionally happens. Any ideas?

Asked by johnfrancisabroad 1 週前

Last reply by johnfrancisabroad 3 天前

Since updating to Mac OS Catalina, Firefox is displaying some fonts/text as boxed question marks.

Since updating to Mac OS Catalina, Firefox is displaying some text/fonts on websites as boxed question marks. I have tried some of the suggested fixes including: 1. lowe… (閱讀更多)

Since updating to Mac OS Catalina, Firefox is displaying some text/fonts on websites as boxed question marks. I have tried some of the suggested fixes including: 1. lowering the security.sandbox.content.level to a value of 2, 1, or even 0, but no success. 2. Type about:preferences#content<enter> in the address bar. Across from fonts and colors, press the Advanced button. On the bottom, turn on Allow Web Sites To Choose Their Own. When checked - The boxed question marks appear. 3. The problem is only happening in Firefox. No problem in Safari. (see image)

Thanks for your help and assistance

Asked by nonne 1 週前

Last reply by nonne 2 天前

Firefox bsod

Hello, Im always getting bsods with firefox 75 or 76 with nvidia hardware acceleration enabled . what is solution to this ?? There are no firefox cr… (閱讀更多)

Hello,

           Im always getting bsods with firefox 75 or 76 with nvidia hardware acceleration enabled . what is solution to this ??
          There are no firefox crash reports , only bsod .

why is hardware acceleration still not glitch free after so long ? Im having no issues with chrome , but i always prefered firefox ..

Do you recommend any specific stable nvidia driver version for firefox so it doesn't bsod ?..

I have an intel i7 and nvidia gtx 1080 hardware.

Thanks

Asked by sk54720 4 天前

Firefox home page, topsites shows thumbnail for wrong site

My firefox homepage/topsites seems to update thumbnails with image of different top site at times. How can I refresh or tell it to regenerate? I've attached a screenshot … (閱讀更多)

My firefox homepage/topsites seems to update thumbnails with image of different top site at times. How can I refresh or tell it to regenerate? I've attached a screenshot showing how the wrong thumbnail is now being used for nytimes and cnn.

I've searched for help and come across a few old bugs but nothing that fixes issue. Ideally I'd like to click on the image and have it refresh thumbnail from the (correct) site.

Thanks

Asked by john.nowlan 4 天前

Firefox 76.01 on Windows 7 broke audio completely

The 76.01 update of Firefox has completely broken the audio function in my browser. Youtube and Yahoo Finance specifically. I have not checked further. Yes I know Windows… (閱讀更多)

The 76.01 update of Firefox has completely broken the audio function in my browser. Youtube and Yahoo Finance specifically. I have not checked further. Yes I know Windows 7 is not supported by Microsoft, but Firefox has claimed that it would support Windows 7 indefinitely. Yesterday when I opened Firefox a message said that audio and video might not work if I did not have DRM enabled. I checked and saw that I had DRM enabled, but audio did not work. A button in the message said Enable DRM, I clicked the button anyway. No audio. I restarted Firefox, no audio. I restarted my computer, no audio. I opened Chrome and everything is working fine. I did not even okay this update. I have my preferences set to NOT automatically update. it seems like Firefox is ignoring my preferences. Firefox should provide an instant downgrade to the previous version that supported audio. In the past I have downgraded a few times until things were working smoothly, but it's a headache. Now I understand Firefox makes it even harder to do that. I may just switch to Chrome permanently.

Asked by brtew 6 天前

Firefox 76.0.1 (64 bit) freezes on MacOS Catalina 10.15.4 freezes

Hi, I've just installed MacOS Catalina 10.15.4 and as soon as I ran Firefox i noticed that after a few minutes (variable) it hangs when attempting to populate a new tab… (閱讀更多)

Hi, I've just installed MacOS Catalina 10.15.4 and as soon as I ran Firefox i noticed that after a few minutes (variable) it hangs when attempting to populate a new tab (with anything). All other existing tabs are then blank (white screen with spinning grey wheel in the centre). Firefox worked fine on MacOS Mojave prior to the upgrade.

When this happens I can do nothing. If i press command-option-esc to show (and cancel) processes it shows 'Firefox (not responding)'. Firefox can be force quited and will be removed from the display but when I tap on the Firefox icon to restart it just bounces up and down and never starts. I am forced to attempt a shutdown of MacOS but when I issue a 'Shutdown' macOS never shuts down going to the desktop screen and having a spinning wheel. I am forced to press and hold the power button on my iMac (2.7 Ghz Quad-Core Intel Core i5, 8GB 1600 Mhz memory.... I know it's old but it conforms to the spec required for Catalina) to force a shutdown.

If I leave Firefox running unattended for a length of time (say an hour) I come back and find it locked up with the same behaviour.

Safari does not show any of these behaviours and works fine (but I want to continue using FF).

I have... 1) Re-downloaded Firefox and re-installed. Same behaviour 2) Run in safe mode. Same behaviour 3) Attempted to run with individual addons. Same behaviour 4) Created a new 'places' database. Same behaviour. 5) Hardware acceleration is not enabled in 'about:preferences'. 6) Turned off 'Use Recommended Performance settings'. Same behaviour. 7) Not changed the process limit (set to 8 (default)). 8) Checked for duplicated session restore files in the profile folder. There are none (no sessionstore-x.js1 files). 9) I am not using an Automated Proxy Configuration URL (the dialog is set to 'Auto-detect proxy setting for this network. Nothing else is set). 9) Checked on the Activity Monitor for named Firefox processes at the restart attempt. None present but FF still won't start. 10) Searched the web and found a few instances of (in Catalina Beta5) FF crashing on startup.

'about:crashes' shows no dumps produced so i don't have one to upload.

Seen similar?

Thanks for the help, Larry

Asked by larry.h.heath 5 天前

Cliqz/Firefox appending .part to downloads & corrupting files

The recent updates of Cliqz and Firefox blocked or corrupted downloaded software updates on my Mac and appended a .part to end of downloaded files, hence Apple installer … (閱讀更多)

The recent updates of Cliqz and Firefox blocked or corrupted downloaded software updates on my Mac and appended a .part to end of downloaded files, hence Apple installer could not open ANY download. Cliqz was my primary browser and was affected as was Firefox when I made it the primary browser. Only after making Safari the primary browser could I download and open updates to my third party apps and use Apple installer. I would like to know what the recent Cliqz and Firefox updates did to cause this problem, and when the software flaw will be fixed? The .part issues seem to be associated with these two browsers and I don't know why? I initially focused on Comcast but it was not the source of the problem. If anyone has has insight into this issue I would like your comments please.

Asked by sternhagenh 4 天前

Firefox. Browser

Vor ein paar Tagen war mein Firefox Browser plötzlich von meinem PC und Handy verschwunden. Nach Neuinstallation konnte ich meine gespeicherte Seiten wieder herstellen ab… (閱讀更多)

Vor ein paar Tagen war mein Firefox Browser plötzlich von meinem PC und Handy verschwunden. Nach Neuinstallation konnte ich meine gespeicherte Seiten wieder herstellen aber meine Passwörter dazu waren gelöscht. Wie konnte das basieren. Vielen Dank für eine schnelle Antwort Mfg Hertlein Klaus

Asked by Klaus Hertlein 6 天前

Firefox 52.8.1 takes up a lot of RAM and CPU usage with Win 7

I have an old Win 7 laptop with very limited specs. I decided to use this version of FF (52.8.1) because I've used it before with no problems on an even older laptop with… (閱讀更多)

I have an old Win 7 laptop with very limited specs. I decided to use this version of FF (52.8.1) because I've used it before with no problems on an even older laptop with Win XP. However, the experience is not pleasant to say the least.

I'm attaching here some screenshots so we can see exactly what's going on. First image: 2 tabs, Yahoo mail, calendar = 1 GB of memory, 59% of CPU. Second image: 3 tabs, Yahoo mail, calendar, FB = 1.5 GB of memory, 55% of CPU. Third image: 1 tab, blank, after closing the other tabs = 725 MB of memory, 52% of CPU(!)

At this stage, the very latest version of Chrome is actually less resource-heavy than this version of FF.

I went ahead and did an experiment: exact same 6 tabs in Regular Mode vs. Safe Mode with add-ons disabled. Fourth image: regular mode, 700 MB of memory. Fifth image: safe mode, 420 MB of memory. So, with all add-ons disabled, I save about 300 MB of memory, which is rather substantial (as a percentage) but not dramatic.

I have "hardware acceleration" already disabled. Zero themes. My add-ons are very basic, an ad blocker, a translator, two pdf savers, a couple of video downloaders, and a cash back shopping button.

Btw, I tried the "minimize memory usage" and it freed up only 150 MB, so almost useless.

I realize this is a recurring issue with FF and that many people report usage over 4-5 GB of memory. But you can see I don't have that much RAM, plus I thought this older version would be "efficient" with Win 7.

Thank you for any suggestions!

Asked by elzach 4 天前

Clicking on images dowsn't work

I am using Firefox Browser Version 76.01. (64-bit). When logged in to google account through Mozilla Firefox, I cannot log out of by clicking on the profile picture, as t… (閱讀更多)

I am using Firefox Browser Version 76.01. (64-bit). When logged in to google account through Mozilla Firefox, I cannot log out of by clicking on the profile picture, as the click does not open the log out menu. And when using google image search, when an image is clicked it is unresponsive and the picture I clicked doesn't load. What can I DO? I tried many options which are there in various forums, but none of it solves the problem. Desperately thinking of abandoning using Firefox.

Asked by nanduannur 6 天前

Last reply by nanduannur 5 天前

Connection Setting Disable

Hi, I need a Quick Help My Connect Setting option Fully Disable i am not able to Change any option from use system proxy setting to Manual Proxy setting or other option.… (閱讀更多)

Hi, I need a Quick Help My Connect Setting option Fully Disable i am not able to Change any option from use system proxy setting to Manual Proxy setting or other option. Please Help how can i enable this option.

thanks in Advanced.

Asked by patrickleclaire 4 天前

Gmail no longer works in latest version of Firefox it ignores any request to connect to gmail log in via Search engines

I use the latest version of Firefox. I have multiple add-in's. Google is the search engine used. Firefox has 98 stored passwords. However, Gmail does not work at all. Th… (閱讀更多)

I use the latest version of Firefox. I have multiple add-in's. Google is the search engine used. Firefox has 98 stored passwords. However, Gmail does not work at all. The main screen icon to it, will not even copy the path to the top task bar. The same is now happening for mu university log-in to Outlook. What can I do? I am forced to use Chrome and I hate all Google/Microshit etc programs. What with all the add-on's (dwhelper) doesnt seem to much good now, Firefox Focus etc etc is there an Idiots Guide to using. BTW, Ive been using computers since the 80's when I had to write all my own routines myself on the 'green screens' long before windows ever existed!

Asked by brendan.lcdat 6 天前

Падение файрфокс

Здравствуйте, использую устаревшую ОС WinXP*64 SP2 И максимально поддердиваемую для этого версию firefox 52, сама система и браузер стоит на SSD но всё равно происходят п… (閱讀更多)

Здравствуйте, использую устаревшую ОС WinXP*64 SP2 И максимально поддердиваемую для этого версию firefox 52, сама система и браузер стоит на SSD но всё равно происходят падения, бывают при запуске нескольких окон, а бывают при одном, иногда постоянно, иногда могут несколько минут не происходить. И вобще по часу-2 работает нормально. Чем можно протестировать чтобы найти причину?

Asked by synaps777 3 天前

Last reply by synaps777 3 天前