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How to debug FF startup, not using the profiler? After reboot, FF always takes 14 minutes to start the first time.

I run the latest Firefox (v122.0.1) on Windows 11. Since last week, FF takes 14 minutes to start the first time after a boot. :-( Usually FF starts in ~3 seconds. … (閱讀更多)

I run the latest Firefox (v122.0.1) on Windows 11.

Since last week, FF takes 14 minutes to start the first time after a boot. :-( Usually FF starts in ~3 seconds.

I reboot the laptop. I wait a minute. I start FF. Nothing happens for 14 minutes. Finally the browser window suddenly appear and everything is working normally. I exit FF (no remaining firefox.exe processes are running). I start FF again. Now it starts immediately as usual. :-) But: I reboot and start FF. Again, it takes 14 minutes to start. This is reproduceable every time.

I haven't tried to *solve* this by refreshing FF or simillar. Right now I'm more interested in debugging this and finding out what is wrong.

I found https://profiler.firefox.com/docs/#/./guide-startup-shutdown which states how to automatically start the profiler at startup.

12:40 I boot the computer, login and wait a minute. 12:43 I start CMD.EXE and run:

 cd c:\Program Files\Mozilla Firefox
 set MOZ_PROFILER_STARTUP=1
 set MOZ_PROFILER_STARTUP_ENTRIES=20000000
 set MOZ_PROFILER_STARTUP_INTERVAL=100

12:44 I run:

 firefox.exe

No GUI appear. (it won't appear until 14 minutes later) I open the Task Manager and see one (1) firefox.exe process, taking 0% cpu. (pid 17668) 12:48 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:50 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:52 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:54 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:56 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:58 The browser GUI finally appear. Everything is now normal. It is showing one (1) tab with my start-page (google) just as it should. (my Task Manager now show 12 FF processes running, with various options) 12:59 I click the icon to stop the profiling.

I open the profile. [Profile Info] says:

 Recording started: Sat 17 Feb 2024 12:58
 Recording length: 1m12s 

So my profiling data don't show what happens between 12:44 to 12:58 :-(

Just for the sake of it, I'm attaching a pic of the first 10 seconds of the profile (at 12:58).

PS: Between 12:44 and 12:58 no FF window exists at all. Alt+Tab show no FF and in Task Manager I can't do any "Window" management, it is greyed out. I.e. no FF window exists for this process.

Question 1) What should I do to debug what happens between 12:44 and 12:58?

Question 2) How can it be that it takes 14 minutes to start FF from scratch (boot) while it starts quickly (~3 seconds) if it has been started once? I mean, all firefox.exe processes are gone when I exit FF, so starting FF again should be like starting from scratch, but apparently something is different.

Question 3) Is it normal that a FF, with only one tab (https://google.com/), run 12 processes in Task Manager?

elofu17 於 4 個月前 詢問

zeroknight 最近回覆於 4 個月前

window.gigya is undefined

I used to access RAI (Italian TV) no problem until I upgraded my op system to Ventura 13.6.4 two days ago. Now when I try to log in to RAI from Firefox (latest version) I… (閱讀更多)

I used to access RAI (Italian TV) no problem until I upgraded my op system to Ventura 13.6.4 two days ago. Now when I try to log in to RAI from Firefox (latest version) I get the following message from the RAI system "window.gigya is undefined" . Even though my credentials are correct, the RAI platform does not allow me to log in to my account. This is a Firefox issue and not a RAI issue. I know this because I can access my RAI account and see TV content no problem via SAFARI. Perhaps there is a setting in Firefox I need to change. At the moment I am using Firefox with the standard settings (no changes to settings since I reinstalled Firefox in my machine today)

xabier1 於 4 個月前 詢問

Balázs Meskó 最近回覆於 4 個月前

FireFox can't login to Spotify and can't post anything on Reddit

previously FireFox was able to login Spotify normally, and was able to post comments on Reddit, but suddenly it lost both abilities, and with the extreme lag on other sit… (閱讀更多)

previously FireFox was able to login Spotify normally, and was able to post comments on Reddit, but suddenly it lost both abilities, and with the extreme lag on other sites, although still functional, i can't understand why these both sites can't be logged into, or can't post any comments in them. it has been this case for the past month. so what's going on? i'm NOT going back to Chromium based browsers ever again! i am in FireFox for a permanent replacement!

thanks in advance.

Must12 於 4 個月前 詢問

Frank Brown 最近回覆於 21 小時前

Amazon UK keeps appearing and disappearing as a search option

Yesterday, Amazon disappeared from the Firefox search drop down menu and it had disappeared as an option from the list of possible search tools. Later on in the day, it r… (閱讀更多)

Yesterday, Amazon disappeared from the Firefox search drop down menu and it had disappeared as an option from the list of possible search tools. Later on in the day, it reappeared. This morning it had disappeared. Amazon is still there, but Firefox seems disinclined to admit that. How can Firefox make Amazon stick?

cvhorie 於 4 個月前 詢問

TyDraniu 最近回覆於 4 個月前

122.0 Update Freezes constantly!

Ever since the latest Firefox update (122.0) my computer has been freezing/crashing not acting right to the point that I now use Brave. Can this be fixed or should I mig… (閱讀更多)

Ever since the latest Firefox update (122.0) my computer has been freezing/crashing not acting right to the point that I now use Brave. Can this be fixed or should I migrate my bookmarks/passwords to Brave and completely uninstall Firefox forever?

kaykatz 於 5 個月前 詢問

Faina Whitney 最近回覆於 5 個月前

Youtube not showing full video title when hovering if tab is not focused

While hovering over a Youtube video it shows the full video title as "hover text" if the tab is focused. However, if something else, even another Firefox window is focuse… (閱讀更多)

While hovering over a Youtube video it shows the full video title as "hover text" if the tab is focused. However, if something else, even another Firefox window is focused hovering no longer shows anything. Is there some kind of setting to change that? I figured it could be browser and Youtube specific because Chrome shows it on Youtube even when not focused, but neither browser shows it on Google search for example, but I'm not sure.

tomipir2000 於 3 個月前 詢問

cor-el 最近回覆於 1 個月前

Five9 Softphone Extension Versions .... rejected

Hello Mozilla, I hope this message finds you well. I had the pleasure of being part of the Mozilla team approximately three years ago, and I must say, I cherished every … (閱讀更多)

Hello Mozilla,

I hope this message finds you well. I had the pleasure of being part of the Mozilla team approximately three years ago, and I must say, I cherished every moment of it.

I am reaching out to you today with a pressing matter. My current company, Five9, recently submitted an extension that unfortunately got rejected. This extension is crucial for our business operations, and its rejection has put us in a challenging situation.

I understand that reviewing submissions is a meticulous process, but I wanted to inquire if there's any possibility of having our extension reevaluated. Your assistance in this matter would be immensely appreciated.

As a side note, during my time at Mozilla, I had the privilege of collaborating with the operations team, led by Sean Rich.

Thank you for considering our request. Looking forward to your response.

Best regards, Jorge M Spiropulo Five9 Architecture

jorge spiropulo 於 5 個月前 詢問

James 最近回覆於 5 個月前

PDF printing too narrow

Trying to download and print one of my tax documents. File type is PDF. Even in the print preview, the right margin is at least two inches, and it prints that way. I trie… (閱讀更多)

Trying to download and print one of my tax documents. File type is PDF. Even in the print preview, the right margin is at least two inches, and it prints that way. I tried clicking "more" and adjusting the margin settings, but that doesn't help. I tried printing through Chrome and Edge and it prints fine. Any ideas how to get PDFs to print right on FF without having to switch over to another browser to print a document?

lion_6322 於 5 個月前 詢問

zeroknight 最近回覆於 5 個月前

Why can't Firefox copy text anymore?

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using ver… (閱讀更多)

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using version 1.22 64 bit on windows 11. I've reinstalled Firefox but it doesn't make a difference. I've tried "Troubleshoot Mode" and it's still broken!!!

I can paste into Firefox but something has broken copy!

FirefoxUser73 於 5 個月前 詢問

zeroknight 最近回覆於 2 個月前

It appears I have "Silk Privacy Pass" in firefox and I never put it there - I can't remove it

I've discovered it has something to do with Amazon. I didn't know I had it until I just migrated to Windows 10 and a new firefox update occurred. Even then, my only cl… (閱讀更多)

I've discovered it has something to do with Amazon.

I didn't know I had it until I just migrated to Windows 10 and a new firefox update occurred.

Even then, my only clue is a little orange "triangle" that shows up at the top line of the 'hamburger' menu at the top right on the screen. When I clicked on it, I got a message saying "Silk Privacy Pass wants to update".

I went to my installed extensions/themes screen and there is nothing about a silk extension or add-on.

It also showed up when I looked in the startup configuration and it showed it was loading during startup there. I disabled it. But today I just got the orange triangle again an hour ago wanting me to let it update.

I want it gone!! Especially when it showed up on my system without my asking or knowingly agreeing to it.


FWIW, I also ran Agent Ransack (search utility) on the drives and "Silk" does not come up as a file name for an app, DLL or any other file.

Owen McDonald 於 4 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 4 個月前

I accidentally installed malware and I can't find it anywhere, how do I remove it

I got a popup tab with a very dated UI about an urgent Firefox update involving a flash player. It told me to click allow installation or something like that I don't reme… (閱讀更多)

I got a popup tab with a very dated UI about an urgent Firefox update involving a flash player. It told me to click allow installation or something like that I don't remember exactly. Once I clicked the allow button there was a popup and a green arrow pointing to the popup in the top right. I clicked it and it said to click "add" next. I realized this is probably a scam and did not add it. I'm assuming that add was referring to something about extensions or plugins but I checked those and there wasn't anything I already knew I had. I did a virus scan and it got nothing. The popup appeared alongside a Minecraft Skindex download. I did some research and learned it is malware and comes in many different forms. The add popup referenced something called auto ads off. Did I stop the malware by not clicking add and if not how do I remove it.

Sasha Madsen 於 4 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 4 個月前

How to remove toolbar ?

I want to remove the top toolbar. I actually use the plug-in called “New windows without toolbar” for this, but I have to activate this plug-in by clicking on it every ti… (閱讀更多)

I want to remove the top toolbar. I actually use the plug-in called “New windows without toolbar” for this, but I have to activate this plug-in by clicking on it every time. I want the toolbar to not appear at all when Firefox first opens, how can I achieve this?

Sorry for English..

Daktylos Rivel 於 5 個月前 詢問

zeroknight 最近回覆於 5 個月前

firefox 122 (mac) - tab crush

just downloaded Firefox 122. opened firefox and tried to open facebook (with only one other tab open)...got error message "Gah. Your tab just crashed." see attached me… (閱讀更多)

just downloaded Firefox 122.

opened firefox and tried to open facebook (with only one other tab open)...got error message "Gah. Your tab just crashed." see attached message.

tried "restore tab", cleose tab. opened another tab....same error....BUT ONLY FOR FACEBOOK!!! (not shouting, emphasizing). other sites open just fine. And FB opens in other browsers.

tried deletring all cookies and data, too

thanks for your help

akatako 於 5 個月前 詢問

zeroknight 最近回覆於 5 個月前

all windows close when closing one window

I have used mozilla firefox for at least two decades as my main browser. However about a day ago I closed a window (ei. X'ed out) and all of my windows closed AND were un… (閱讀更多)

I have used mozilla firefox for at least two decades as my main browser. However about a day ago I closed a window (ei. X'ed out) and all of my windows closed AND were unrecoverable via 'restore session'

This now happens all the time. I may have a couple windows open - I close one and they all close - not TABS - WINDOWS. As I am handling personal finances, academics and business, I cannot work like this. I cannot keep every window I open forever open so that I do not loose another. I am forced to use another browser until the problem is fixed.

I was also VERY disappointed to find that I could not just ask a question without signing in. This is absolutely ridiculous. Just help people who use your stuff. Why do I have to be a member to point out a problem or ask a question? I'll bet you are missing volumes of helpful feedback because folks are tired of having to announce themselves before pointing out a glitch and just move on as I almost did. That in turn leaves dedicated users dealing with a glitch for longer.

I am using the latest Windows 10 on a modern machine.

vicocles 於 5 個月前 詢問

zeroknight 最近回覆於 5 個月前

nie mogę usunąć podpowiedzi konkretnego maila na stronie onet.pl

Dzień dobry, Jak otwieram pocztę na stronie onetu to podpowiada mi adres mailowy, którego nie chcę żeby podpowiadał. Jak go kliknę to nie podpowiada żadnego hasła ale jes… (閱讀更多)

Dzień dobry, Jak otwieram pocztę na stronie onetu to podpowiada mi adres mailowy, którego nie chcę żeby podpowiadał. Jak go kliknę to nie podpowiada żadnego hasła ale jest on widoczny automatycznie a nie chcę żeby był widoczny. W zakładce hasła w ustawieniach nie ma tego maila, usunąłem "ciasteczka ze stroną onetu" a cały czas ten adres mailowy mi wyskakuje, przesyłam zrzut ekranu gdzie są widoczne te podpowiedzi a nie chce żeby były Proszę o pomoc

Artur Wawrzak 於 4 個月前 詢問

TyDraniu 最近回覆於 4 個月前

Magnifying icon overlapping input field on Ebay

Hello all, I recently switched to Firefox and so far I am loving it. I'm having one issue though. I sell items on Ebay for a living and when I am filling out the field f… (閱讀更多)

Hello all,

I recently switched to Firefox and so far I am loving it. I'm having one issue though. I sell items on Ebay for a living and when I am filling out the field for "item specifics" every time I enter the field the magnifying glass icon is overlapping the text field, and it blocks the first couple letters I type. I'll provide a screenshot below. I've tried everything to fix it but I'm basically out of ideas. Any help would be greatly appreciated. I'm fine with removing the magnifying glass icon all together or just having it position correctly.

Kristenikov 於 5 個月前 詢問

zeroknight 最近回覆於 5 個月前