Firefox 社群討論區

Every other day or so VPN attempts to connect to my chosen location and just freezes. Cannot connect, tries to verify connection, and then just hangs. I can't close it, even with Task Manager. I have to reboot my computer (win 10) and that takes 4 minutes and 40 seconds - I timed it. It makes me not want to use the VPN. I have tried asking VPN for recommended sites and even after trying them it still won't connect.

Very Frustrating. Not worth paying for if I can't connect.

Thanks . . . Alan

Also frustrating that I cannot contact support directly but must use this forum. The "make contact " box in the app will not work either.

I use Internet Bill Pay through my bank, and it has always worked correctly with Firefox. I have enhanced tracking protection turned off for the site secureinternetbank.com and I have cookies authorized in my exceptions list. Today I got this message:

Why can't I access Bill Pay?

You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms:

   Block third party cookies
   Cookie tracking
   Cross-site tracking

Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings."

Bank says it hasn't changed anything, and no tweaks I tried on privacy settings fixed it. I believe it's an issue with the new version. Can you tell me how to fix it or let me know when Firefox will fix it? The site works fine in Microsoft Edge, but I'd like to avoid using Edge.

Thanks.

cps

While editing a Wordpress blogpost in HTML, the cursor does not appear, either as blinking or otherwise. Resultantly, I cannot edit a post. The editing I intend cannot be done in visual settings.

Another person seems to have the same sort of problem. Here is the link: https://wordpress.com/forums/topic/cursor-not-working-when-im-creating-editing-a-post/

Apparently, his problem was specific to Firefox , as the problem disappeared as he switched to Chrome. My similar problem disappears as I switch to Microsoft Edge.

VPN isn't working. I'm in Italy for a week, but live in the US and want to sign up for NordVPN in the US today. But, NordVPN wants to charge me Italian tax, and must therefore know my location.

How do I show that I'm in the US?

I realize this may not necessarily be a topic for this forum, but It's an ongoing problem for me involving Firefox, so if I can at least be pointed in a direction for solutions I would appreciate it.

I avoid Chrome whenever possible, but there are times when I must use it, like today when I had to compare a problematic website behavior.

My experience for quite a while now has been when Firefox and Chrome are both open at the same time, even if there is no activity for a period of time, they both crash. Cashing rarely occurs for either when they stand alone. That's what happened today when I returned to my device to see Firefox closed and Chrome frozen.

I have reliability monitor crash reports from today on Chrome and dwm.exe. (Desktop Window Manager), but the Chrome report is 40 minutes after Desktop Window Manager, so I don't know if they are related, but Chrome has 4 crash reports since 9/4 with no other accompanying dwm.exe reports on those dates. but the coincidence is worth considering to eliminate it as a factor.

I have a number of cbs.log entries during the time of the dwm.exe report, but nothing for Chrome, occured 40 minutes later.

Attachment is a screenshot shows task manger shows there are 64 open files open, when I have only 4 windows open. What would causing this?

Over night Firefox closes and close all my open windows. I need the windows remain open.

Thank you for sharing your wisdom with me.

I updated yesterday to Windows 11. Following that update,I had a few difficulties getting Firefox up & running. It seems to be OK now except for the Firefox icon appearing twice on my taskbar when I switch on my computer. Is there an easy solution? I am not technically skilled. Thanks for any guidance.

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, since the old one was working just fine. The new version does not seem to appear to have downloaded properly, and neither version is allowing my addons to work or be re-installed. Please explain it to me like I am 5 years old, and help me to get this fixed without losing any of my info that might be stored in the addons.

 Thank you.

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, since the old one was working just fine. The new version does not seem to appear to have downloaded properly, and neither version is allowing my addons to work or be re-installed. Please explain it to me like I am 5 years old, and help me to get this fixed without losing any of my info that might be stored in the addons.

 Thank you.

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, since the old one was working just fine. The new version does not seem to appear to have downloaded properly, and neither version is allowing my addons to work or be re-installed. Please explain it to me like I am 5 years old, and help me to get this fixed without losing any of my info that might be stored in the addons.

 Thank you.

All my other browsers work fine but since April 4, 2025 Firefox won’t work at all. Websites won’t load. I have tried to clear my cache & cookies, I have checked my connection settings, I have checked for malware, I have turned off all my extensions and I have completely restarted my computer several times now, nothing has worked. I also did trouble shoot mode & reinstalled Firefox (though I will admit I maybe didn’t do this step properly). I refreshed Firefox. Why is it not working? What happened? I don’t know what to do as I don’t want to lose all my bookmarks and passwords that I have yet to move over to my password manager. Please help.

Hi - have been having an issue since 128 where I can't select items in certain menus in Firefox with the mouse. Each time I open Firefox, it works once. Subsequently, the focus in the menu is completely off from where I put my mouse, and I can't click anything. (I would upload a video, but there doesn't seem to be a way). An example of the behavior is: -hamburger menu open. Mouse is on 'Translate page', but focus is on 'save page as'.

• This happens with both the trackpad and the mouse.
• I don't experience this issue with other applications.
• I can navigate some of the menu options with the keyboard. For example, in the Bookmark menu I can select Save, but not Remove bookmark.
• I don't have any issue with the main nav bar (File, Edit, etc)

This applies to for example: Save bookmarks (cmd+d), Hamburger Menu, Update reminders, and the new Translation dialog (have attached screenshots of some affected items). I can't inspect them to see if they are all the same component that is causing the issue, because they disappear if you choose Inspect. (I'm unable to see a "Disable popup autohide" setting in my meatball menu, as described here). I also tried the steps listed [https://support.mozilla.org/en-US/que.../957538] here. Things I have tried:

• resetting PRAM/SMC just in case it's my machine
• disabling hardware acceleration
• starting in safe mode
• refreshing Firefox
• updating to the latest version (thrice)

machine: MacBook Pro Retina, 13-inch, Mid 2014

Hi, after update 137.0.1 (64-bit) using Firefox with latest Gecko driver 0.36.0 in Python Selenium stalls and fails to initiate drivers without returning initiation errors every second launch, previously this stall without returning initiation errors would happen every ~25th launch. Also when it does successfully launches previously 9 instances used to use about 95% of my 8 GB RAM, now 6 instances use 100% RAM. Nothing else in my system changed besides Firefox update.

I need to revert to the prior version - my Firefox updated automatically and now there's a bunch of stuff that make using it very hard for me.

Background - I have a TBI that limits my ability to process input. This new version has dropdowns on tabs that are useless and extraneous and make it hard for me to find what I need. I want the old version back so I don't get confused.

I got one response to my prior inquiry with some words and stuff that didn't make sense and when I tried to follow the "directions" what the response said would happen didn't. I tried to restart the search for how to fix this so I can function but it's been ignored for 5 days now.

CAN SOMEONE PLEASE TELL ME HOW TO GO BACK TO THE PRIOR VERSION which was working just fine PLEASE???

Since the recent update to Firefox 131, I can no longer use the Billpay option of my TD Bank account. I am able to log into my account without any problems and use all of the options except for Billpay. I want to add that I know I am not alone with this problem as I have seen several others with the same problem but with different banks. It is the Billpay option which no longer works.

As I said, the bank site is fine until I click on "Billpay", Then I get this: begin quote: "Why can't I access Bill Pay?

You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms:

   Block third party cookies
   Cookie tracking
   Cross-site tracking

Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings.

Copyright © 2024, TD Bank, N. A.. All rights reserved." end quote.

I have disabled uBlock Origin, Enhanced Tracking, tried Private Mode, Troubleshooting Mode to no avail.

I have also cleared cookies & data. This appears specific to v131. Any suggestions??

I have two Firefox tabs open on my browser. Task manager shows 35 tabs using 897 MB of memory. How do I make this stop? And why are so many tabs running? I have cleared cache, cookies, etc.