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Add-On Support

When I click on Add-On Support it says Page Not Found. That's pretty basic. Screenshot attached. This is not a button/link for a specific add-on, it's for Firefox as a… (閱讀更多)

When I click on Add-On Support it says Page Not Found. That's pretty basic. Screenshot attached. This is not a button/link for a specific add-on, it's for Firefox as a whole.

Additionally, when I use LastPass, the LastPass icon does not appear anywhere I can access it, which is a basic feature that works properly in Chrome. I use this add-on multiple times per day which makes it very difficult to use Firefox as my main browser because I can't do 2-clicks to get to my passwords, I have to go to lastpass.com and login to their website, even though the add-on is installed.

Mike Sarabia 於 2 個月前 詢問

On my secure bank website I can't open up my accounts

I login to my secure bank account and when I click on one of my accounts to open it it just sits there and constantly has that spinning wheel. It will never open. I can… (閱讀更多)

I login to my secure bank account and when I click on one of my accounts to open it it just sits there and constantly has that spinning wheel. It will never open. I can use my IPHONE and other computers or web browsers and it works fine. I think this started when Firefox popped up and item that I assumed said allow pop ups. I just clicked on it and ever since then it won't work. This is only MAC Air notebook.

karlknoblock 於 2 個月前 詢問

Why does my Security Protection program Fail to indicate my Firefox accountis updated? My 'protection program' fails to indicate my latest version is as noted on my Mozilla account?

Will 'someone' please call me back So I can explain my question more specifically? My security protection program states IT is unable to update (or indicate that my Mozi… (閱讀更多)

Will 'someone' please call me back So I can explain my question more specifically? My security protection program states IT is unable to update (or indicate that my Mozilla browser account is already updated) my Mozilla Browser to version to xxx.x.2? Thank You

atomies@att.net 於 2 個月前 詢問

Mozilla doesnt start

Hey Iam not able to start the moz firefox browser. I think because of a broken profile. Unfortunately iam not abke to fix this. If i try to open the profiles (windows+r… (閱讀更多)

Hey

Iam not able to start the moz firefox browser. I think because of a broken profile. Unfortunately iam not abke to fix this. If i try to open the profiles (windows+r: firefox.exe -p) nothing happens.

What could I do?

Thx

Dennis 於 2 個月前 詢問

James 最近回覆於 2 個月前

  • 已解決

Downloads fail immediately after starting from Google Drive.

I am having two problems, both related to downloading files only on Firefox, these issues don't occur on other browsers when downloading the same files. The first issue … (閱讀更多)

I am having two problems, both related to downloading files only on Firefox, these issues don't occur on other browsers when downloading the same files.

The first issue is that when downloading a file from Google Drive, the download always fails. It opens up a menu asking me where to save the file but the files name is "download" with no extension, when starting the download it will fail. In the images below you can see what it looks like. This happens with most files on Google Drive, usually those larger than 50MB (a VERY rough estimate). Both in the default tab and in the container tabs I use.

The second issue is very similar, when downloading a file, this time from anywhere on the web, when asking me where to save the file, the name of the download is a string of random letters and numbers with no extension. When starting the download it fails because the name is too long, after renaming it to something shorter it still fails. I don't really have any sites I can give as examples because this problem only occurs randomly.

For both problems I have tried attaching the correct filename and extension but it still fails.

MadaHaz 於 2 個月前 詢問

MadaHaz 於 2 個月前 解答

Firefox is already running but is not responding

Twice, I have tried the following sequence: 1. Manually close browser 2. Closed Firefox in Task Manager 3. Refresh Firefox 4. Uninstall parent.lock and .parentlock files… (閱讀更多)

Twice, I have tried the following sequence:

1. Manually close browser 2. Closed Firefox in Task Manager 3. Refresh Firefox 4. Uninstall parent.lock and .parentlock files 5. Reinstall Firefox

Also observed several iterations of Firefox running simultaneously and using significant CPU and Memory resources.

This "Firefox is already running but is not responding" has gotten out-of-hand and I have switched back to MS Edge until Mozilla fixes their problem.

prag 於 2 個月前 詢問

Lost codes

Firefox Motzilla code question I’m signing into Printify using my Firefox account. Everything was good getting my Etsy shop as it was. But all of this came to a halt bec… (閱讀更多)

Firefox Motzilla code question I’m signing into Printify using my Firefox account. Everything was good getting my Etsy shop as it was. But all of this came to a halt because I needed to pare my IPhone with my MacBook Pro. Couldn't get anywhere. Couldn't login to Prinitfy. It asked me for my code and this brought everything to a halt. I hunted everywhere. I don't have them. Needing codes is relatively new to me. I have been mostly working on designing and publishing products for Etsy. End of last year and this one, I've been hacked (4 months to repair) Right now I’m working on retrieving nearly everything including my identity. which happened last week. I believe over half of what I lost has been fixed. It is slowly coming to completion, but I need the codes or possibly new ones please, now to get into Printify. I have 73 products in my store.. To finish. the codes, where would they be? What do I do? I don"t know. I have much time to fulfill my mission, I've gone broke because of all the problems I've had, but I keep trying. Please help me. FYI, I work on a 2019 16" MacBook Pro: Sonoma 14.5.

My best to you all, Jane Magarigal

Jane Magarigal 於 2 個月前 詢問

TyDraniu 最近回覆於 2 個月前

Firefox logouts every account after i close and open the browser, why does this happen?

Firefox logouts every website account that i logged in after i close and open the browser, I have been facing this issue since a month now. I have checked all the cookies… (閱讀更多)

Firefox logouts every website account that i logged in after i close and open the browser, I have been facing this issue since a month now. I have checked all the cookies, and other settings, they are all fine, still am unable to figure out where the issue is. This has become very frustrating lately, each and every time several of the website i have to login again and again. How to get this issue solved please?

chaitanyacharya89 於 2 個月前 詢問

Firefox sometimes consumes extra CPU at startup for several minutes

Occasionally, and typically only after a reboot, Firefox starts consuming a significant amount of CPU time. This typically goes on for several minutes, and if I close and… (閱讀更多)

Occasionally, and typically only after a reboot, Firefox starts consuming a significant amount of CPU time. This typically goes on for several minutes, and if I close and reopen Firefox, the process begins again. It's enough CPU that the fans kick on high through most of the process, and considering I'm only opening the browser (not even switching tabs to actively load any other pages), I don't know why it would do this. Similarly, if it were related to typical startup behavior, why doesn't it do this every time?

While I generally trust that this is intentional and is unlikely the result of malware, I'd still like to know why Firefox does this at all and what it's doing. I'm not sure if I can collect any logs or get any other info about this. From process monitors, it appears to be the main executable that's consuming the additional CPU and not any of the isolated instances.

I collected the troubleshooting information, and saved it, but I am hesitant to share without knowing what type of information is contained (and I can see some sensitive stuff like file paths)

OS: Ubuntu 24.04 LTS (Linux 6.8.0-36-generic) Firefox Version: 127.0.2 (deb) Build ID: 20240624183754

Silntknight 於 2 個月前 詢問

Secure Connection Failed

When I open "www.methodistcu.org" an error message says: Secure Connection Failed An error occurred during a connection to www.methodistcu.org. PR_END_OF_FILE_ERROR Er… (閱讀更多)

When I open "www.methodistcu.org" an error message says: Secure Connection Failed

An error occurred during a connection to www.methodistcu.org. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Trixil 於 2 個月前 詢問

cor-el 最近回覆於 2 個月前

Firefox will not open

Please help me figure out what is keeping Firefox from opening. I have reinstalled it and it worked yesterday but today after restarting my computer, it will not open. … (閱讀更多)

Please help me figure out what is keeping Firefox from opening. I have reinstalled it and it worked yesterday but today after restarting my computer, it will not open.

ajm220 於 2 個月前 詢問

comment section on the bottom of articles do not open in Aol, and JPost

the browser will not open comments sections in Aol, and JPost. But, in other browsers the comments section on the bottom of each article is available. How can i fix it? … (閱讀更多)

the browser will not open comments sections in Aol, and JPost. But, in other browsers the comments section on the bottom of each article is available. How can i fix it?

David Sharf 於 2 個月前 詢問

cor-el 最近回覆於 2 個月前

Substack reloading every few seconds

Hello, Today I was writing a draft post on Substack and the screen refreshed every few seconds. Possibly when Substack was saving changes. Each time it did this, the scre… (閱讀更多)

Hello, Today I was writing a draft post on Substack and the screen refreshed every few seconds. Possibly when Substack was saving changes. Each time it did this, the screen would go blank for an instant and refresh, and then I would have to click to place my cursor where it had been.

This is new as of this week. I was not writing on Substack using Firefox last week.

Firefox version 128.0, on Windows 10 Home v 22H2

thanks Chris.

chrisbhammett 於 2 個月前 詢問

chrisbhammett 最近回覆於 2 個月前

Firefox NO LONGER adheres to "Ask if you want to Save" option...

This SAME topic has been asked in MANY of the Threads - And a Moderator has locked EACH of the threads it seems - But NO ONE seems to be able to tell us - WHY the "''''As… (閱讀更多)

This SAME topic has been asked in MANY of the Threads - And a Moderator has locked EACH of the threads it seems - But NO ONE seems to be able to tell us - WHY the "''''Ask whether to open or save files''''" does not work anymore.

I had to reinstall Windows 11 and all my files and programs a few weeks ago - and since then - I found the above does NOT work anymore. Now, I have a boat-load full of documents in a Downloads folder - when ALL I wanted to do is open and look at the various files that I received - BUT NOT save them.

I tried to leave or make the """"""Save files to"""" field BLANK - which I thought would be a great solution as Then the "ASK" prompt would HAVE TO ASK you where you want to save or NOT save the file - but it won't allow you to do that either!

I've attached screen grabs - lest you think I do not know how to manage the Applications settings.

WHAT HAPPENED - Why doesn't - "''''Ask whether to open or save files''''" work anymore?

bobbi2 於 2 個月前 詢問

Microphone is recognized and works in other sites, but not for a specific site despite being recognized and permitted

I have been using Firefox to join our web conferencing service (Callbridge) for years exactly the same way, but suddenly audio fails to work presumably since a recent Fir… (閱讀更多)

I have been using Firefox to join our web conferencing service (Callbridge) for years exactly the same way, but suddenly audio fails to work presumably since a recent Firefox update. (I'm currently running 127.0.2 (64bit) ) The mic in my headset works great in Firefox on other sites including onlinemictest.com. The mic is recognized by Firefox and permission is provided for the site. When I speak, there is an indication that my voice is heard by Firefox, but it is as if the mic is muted...no sound through Firefox even though the mic is not muted. Again, in another tab on a different site, the mic will work.

If I use Microsoft Edge browser with the same setup for Callbridge, everything works fine.

In Firefox it does indicate I have provided mic permission to the site, and the mic is clearly seen and working, but no sound from FF in the web conferences.

I have tried saving mic permission for the site, as well as removing it from Tools...Settings...Privacy & Security...Permissions...Microphone and permitting Mic use each time the site is launched. Page Info settings are all correct with permission to use the mic and speakers and I have tried enabling autoplay for the site.

I believe any Windows or hardware causes can be eliminated since the same setup works in Edge browser. It seems to be just a Firefox issue that has appeared recently when using the Callbridge site.

Any assistance would be appreciated. Thank you in advance.

acpewty 於 2 個月前 詢問

acpewty 最近回覆於 2 個月前

Message that there is no internet connection

‘If I leave FF on for too long, I get a message that there is no internet connection when there is. I have to shut FF and when I try to restart I get a message that FF is… (閱讀更多)

‘If I leave FF on for too long, I get a message that there is no internet connection when there is. I have to shut FF and when I try to restart I get a message that FF is already running and I must shut it before ‘Firefox’ will restart. If I go to Task manager, I see about 8 instances of FF running. Help, please.

drschnitz1 於 2 個月前 詢問