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Can't access Hotmail contacts with Firefox, though I can with Safari

First, repeating my original issue: I have a Mac, OS 10.6.8 (Snow Leopard). I can access my Hotmail "Contacts" page using Safari, and at one point it seemed I could with… (閱讀更多)

First, repeating my original issue: I have a Mac, OS 10.6.8 (Snow Leopard). I can access my Hotmail "Contacts" page using Safari, and at one point it seemed I could with Firefox. Now, I can still get to my Hotmail account with Firefox, but not my "Contacts" page. When I try to, I get this message:

"This page is temporarily unavailable. We're sorry, there was a problem showing this page. We experienced some technical difficulties retrieving the content."

Although I had my OS restored a few days ago, this problem may have existed before that, but I was using Safari, so I may not have noticed it.

Please use layman's terms--I am not tech savvy.

The response from Mozilla was to clear my cache and cookies, but they clear automatically when I exit Firefox. Then there was advice to start in Safe Mode--that sounds more like for a PC then a Mac. I had this very problem last year when I could access my contacts through Safari, but not Internet Explorer on my PC at work. After a few months, IE suddenly connected to my Hotmail contacts, WITHOUT MY DOING ANYTHING. COULD IT BE THAT THERE IS SOME KIND OF DISCONNECT BETWEEN FIREFOX AND HOTMAIL, THAT HAPPENS AFTER GET INTO MY HOTMAIL ACCOUNT, THAT WON'T LET ME GO TO MY ADDRESS BOOK? CAN SOMEONE CHECK ON THIS, SO I DON'T SPIN MY WHEELS TRYING TO SOLVE A PROBLEM FROM MY END, THAT NEEDS TO BE SOLVED INTERNALLY THROUGH FIREFOX/MOZILLA?

Asked by gordelmusic 4 年前

Last reply by guigs 4 年前