Firefox 技術支援討論區

One main reason I am asking about this is because I have to download screenshots for a group I'm in and organise tables etc... For every photo added of games played, results etc... I don't get to see the relevant information I need to be able to download it.

I've tried uploading 2 pictures to here to show what I mean but they won't upload either even though they are under 1mb. Basically, when you click on any picture on facebook, you get a distorted version of that picture, or, there are no options available for downloading it etc.. When I access the same pictures on Chrome, I can like it, download it etc...and everything else is also listed, so I don't understand how Firefox isn't showing any of it.

As both browsers are on this same computer, both upto date etc..., does anyone have any idea why Firefox isn't showing everything ?

Your help would be appreciated immensely as this really is doing my head in :(

Using Firefox 66.0.2 (64 bit) on a Macbook pro OS 10.14.4. Firefox has been my default browser for years but this issue has appeared since the last update of Firefox. When Firefox is opened I get three tabs: one for my home page (Duckduck go), one for Ghostery settings, and one for Youtube HD settings. If I close Ghostery and YTHD the same thing will occur the next time Firefox is opened. At first I thought that the preferences to Ghostery and YTHD needed to be set (or reset), but these changes are not updated. I checked preferences of Ghostery and YTHD upon opening Firefox (when the additional tabs open) and preferences are not updated? Have no idea why this change is happening.

Since the update to version 66, my themes won't stay enabled, no matter which one I choose. I've tried uninstalling and reinstalling the themes, (restarting firefox in between), redownloading and installing firefox itself...all to no avail. It reverts to the default theme when it finishes loading, no matter what I do. I can re-enable it manually...and, here's the odd part, it shows while firefox is loading! Anytime firefox is started, this happens, and it doesn't seem to matter what them I select. When I close firefox, it disables itself.

Hello. I've been struggling to figure out how to get the address bar and tabs to hide when in fullscreen mode on my Mac. At first, I thought this was just the default setting, but after browsing other Community posts and discussions on Reddit and such, I began to suspect those are supposed to hide by default, but are not in my case.

Please see the photo attached for what I mean—the tabs and address bar never go away, if they are supposed to, regardless of whether I have a new tab or a webpage open.

I tried Firefox with all my add-ons turned off, because some posts suggested they can prevent auto-hiding. I have looked for CSS solutions and extensions which could help, but I am utterly frustrated. Please help!

Thanks in advance.

Hello Please can you help? All the data stored in Firefox for my usernames and passwords has completely disappeared since the last upgrade a few days ago. I use a laptop pc running Windows 10.0. I have tried to understand from similar threads, but I'm not a very techie person and need step by step simple instructions to try and resolve the problem! Thanks so much.

Every time I start firefox it nags me to "Set up sync" and it's driving me nuts. I only surf the net on my PC. I'm an old guy and my arthritic fingers won't allow me to use small devices to surf the net. I have no other devices to sync to. And I NEVER WILL have other devices to sync to. I am a long term firefox user, and don't want to use any other browser - but this is driving me nuts.

BTW, I get that you want to remind me about software updates, and I am fine with this. They are important - but not this sync business.

Firefox keeps quitting after launching in a computer lab. It's very strange. Is there a log? about:crashes gives nothing. This is windows 10 1709. It doesn't matter what Firefox version, 32 or 64 bit. I can't find anything in process monitor.

Managed to get Tabs on Bottom in all previous updates (including FF65). Carried over ToB with FF66.0.2 update, but the whole line of tabs (including vertical separators) has shifted down about 1/3 of its height such that it bleeds into the immediate viewable screen. If the top of that viewable screen is black, for example, the tab titles are almost unreadable. Any advice? Appreciated.

I've been having issues with Firefox on Ubuntu 18.10 for a while now. For whatever reason, whenever I try to access maps.google.com it states that the website is unavailable, whereas that maps.google.ca redirects to ww1.google.ca which, in turn, redirects to mediadiscovery.net - which is a website blocked by my router's adblocker. When I use Chromium or Vivaldi, I don't have that same issue, the website is completely accessible; also, if I instead use www.google.com/maps then I actually reach Google Maps from Firefox. I've already tried clearing cookies and cache, as well as restarting Firefox fresh. I only have one extension enabled (GNOME Shell Integration) and 3 plugins (OpenH264, Widevine and Shockwave Flash).

Any help is much appreciated. Also, I got the troubleshooting information while running in Safe Mode, which had no impact on the behavior I previously described.

Enclosing a screen shot. When I do a search Foxfire goes to Google and the results often show up with lots of Chinese or Japanese characters. This is annoying - how do I get rid of this?

Hello,

I have an Acer laptop that I'm about to send in for a warranty repair for several different issues. I was told by Acer that it will likely be reset/reformatted upon arrival. Also, I was informed that the laptop may be replaced with a completely different unit at their discretion.

I would like to obviously keep all of my Firefox info, history, bookmarks, etc. and be able to restore them to the computer when it is returned to me, be it the same laptop or a new one.

Can someone please instruct me on the proper way to do this?

Is it as simple as copying my Profile folder to another drive, and then reinstalling it after I reinstall Firefox back on the laptop (be it my original one or a new one) when it has been returned to me?

Do I need to use the Profile Manager?

I bought a used Lenovo to use while my Acer is in for repairs. Today, I think that I successfully synced the two of them. (I have a Windows phone and thus no Firefox app for my phone, and could not enter a phone number to "complete" the sync as instructed) but it seems to have worked.

Will the bookmarks, history, tabs, etc from my Acer disappear from showing up on the Lenovo when the Acer laptop is reset by the factory?

(Or should I even delete Firefox from that Acer that I am sending in just out of privacy/security concerns?)

Thank to any and all who can assist me with doing this correctly. I apologize for any ignorance on my part, I've just never had to send in a unit for repair before.

Thanks, Chris

When I start to type an address in the URL bar, I get a drop down box directly below the url/address bar. The dropdown, which is as wide as my firefox window, contains a little magnifying glass icon and the text "Search with Yahoo" where Yahoo is my default, and only, search engine. I don't want this drop down box at all but I can't seem to disable it.

Issue previously raised, but not answered: https://support.mozilla.org/en-US/questions/1174880

I've done everything suggested and this is HUGELY annoying and hello = a bandwidth user?? (Yikes what about people who are limited on data?? HELLO Mozilla!)

STUPID stupid changes need to be fixed.

PLEASE give us the ability to STOP videos from autoplaying, NOT Just sound but ALSO the videos! It's RIDICULOUS.

Yes, I'm very frustrated. It makes pages take longer to load... it's annoying.... it adds to our cache... people DO have data limits.... and some of us just DO NOT want to see videos automatically start, whether sound is on or not.

Here's my settings:

media.autoplay.default;1 media.autoplay.enabled;false media.autoplay.enabled.user-gestures-needed;false media.block-autoplay-until-in-foreground;true

And yes, in my settings: Block websites from automatically playing sound is CHECKED

But that does NOT stop the autoplay of the videos themselves.

This is an urgent and annoying issue. Google it - people are looking all over the place for this fix.

(and someone suggested in another post to change it to 2 - that doesn't work).

PLEASE either FIX this bug, or let us stop it in autoconfig, or - better - give people an open and up front HONEST OPTION to NOT autoplay videos, just like you have the ability to block from auto playing sound.

Videos MUST be in there too.

Problem getting into firefox with username and password. I selected to reset password and I created a password and confirmed the new password but when I try to log in it still will not let me.

We use Chrome and IE, Edge and have no issues with the SSL certificate and it shows green and valid. When we use the Firefox browser it thinks the certificate is invalid when it is not.

https://cpmas-uccxdc01.cintas.com:8445/desktop/container/landing.jsp?locale=en_US

This is a site on our LAN at our corporation and we use a PKI Certificate environment on our network that has all the root and intermediate certificates added to the appropriate stores on the PC's and Laptop's.

My browser was hijacked by Bing and Chrome. I've corrected that but cannot get Firefox installed as my home page. Bing continues to appear. I've followed the Firefox instructions (r. click on icon, go to Properties, clean up Target) but the Target shows as "C:\Program Files\Mozilla Firefox\firefox.exe". Any thoughts?

I upgraded to the the Firefox version 66.0.2 64 bit on windows 10. Now the top sites line has only blank icons, and will not show recent sites visited. As a test, I added a site manually, expecting it would show up.

After that, I went into about:config and searched for "newtabpage" and found the line with the information for the sites I just added, and I saw them, displayed below. So it knew I had manually pinned some top sites, but they still do not show.

browser.newtabpage.pinned;[{"url":"https://www.alternet.org/","label":"Alternet"},null,null,{"url":"https://www.huffingtonpost.com","label":"Huffington"}]