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  • 已解決

OneDrive web doesn't show files/folders

OneDrive web (onedrive.live.com) doesn't show any files/folders. The area where the files/folders should be displayed is just empty. Now the reason I believe this might b… (閱讀更多)

OneDrive web (onedrive.live.com) doesn't show any files/folders. The area where the files/folders should be displayed is just empty. Now the reason I believe this might be a Firefox issue is because I don't have that problem when I use OneDrive on a Private window. OneDrive on a Private window works just fine, the issue is on the regular non-private window where I wan't my session to stay open.

I already tried clearing 'everything' including cookies, site settings and offline website data. I checked all the boxes and the issue persist.

See attached screenshot.

Thanks!

Tirso Carranza 於 2 個月前 詢問

jscher2000 - Support Volunteer 於 2 個月前 解答

Duck Duck Go missing

Duck Duck Go has gone missing from the search function on my Windows 10 desktop and is now showing 'Search with Google or enter address.' I do NOT want to search with Goo… (閱讀更多)

Duck Duck Go has gone missing from the search function on my Windows 10 desktop and is now showing 'Search with Google or enter address.' I do NOT want to search with Google. How can I get Duck Duck Go back?

Doug Buchs 於 2 個月前 詢問

Doug Buchs 最近回覆於 2 個月前

Access to online banking website

I am, for the last two to three weeks sufferering limited access to my Barclays online banking if I use Firefox. My bank eventually told me to use an alternate, more popu… (閱讀更多)

I am, for the last two to three weeks sufferering limited access to my Barclays online banking if I use Firefox. My bank eventually told me to use an alternate, more popular browser to access it, which I was loathe to do but it worked first time! This is not the first time Firefox has had these issues either. What are you doing about it?

jcprideaux 於 1 個月前 詢問

peterjane3370 最近回覆於 1 天前

Vimeo videos freezing on fullscreen

I've recently been having troubles playing videos on Firefox. My school website uses Vimeo embeds, but recently when I've put the videos in fullscreen, after 4-5 seconds… (閱讀更多)

I've recently been having troubles playing videos on Firefox.

My school website uses Vimeo embeds, but recently when I've put the videos in fullscreen, after 4-5 seconds it stops responding. The video freezes but the audio continues, and the controls don't come up when I move the mouse. I can press ESC to exit fullscreen, but the controls are still gone and the audio keeps playing. Then after a few more seconds I get the warning "This page is slowing down Firefox, to speed up your browser stop this page".

If I don't use fullscreen but instead zoom in on the page, it also freezes. If I try the same things with Edge it does not freeze. I also made sure that it was only affecting Vimeo videos, by testing with other platforms and other vimeo links.

I found previous reports of this issue, but all of them were either on Linux, or it was an issue with flash player, which is not relevant anymore.

Not quite sure how to debug this but I would be happy to provide further info. It's really important that it works again :/ Thanks in advance!

My repro steps: 1. Find a video on https://vimeo.com/watch 2. Play it and enter fullscreen 3. Wait around 6 seconds

Dyiing 於 2 個月前 詢問

jonzn4SUSE 最近回覆於 2 個月前

How to import bookmarks to a fresh install from another PC's Firefox

I have 3 PCs with Firefox. The bookmarks and bookmarks toolbars were all synced but one machine required re-installation, and now I have a fresh Firefox and have forgotte… (閱讀更多)

I have 3 PCs with Firefox. The bookmarks and bookmarks toolbars were all synced but one machine required re-installation, and now I have a fresh Firefox and have forgotten how to import the bookmarks and bookmarks toolbars. I don't seem to have any password for Firefox sync and I can't find where and how to import the bookmarks. Can anyone help?

Matthew Montagu-Pollock 於 2 個月前 詢問

cor-el 最近回覆於 2 個月前

Under MacOs 13 / Ventura Firefox sometimes crashes / freezes

Does this ID help? Crash ID: 4989de10-405b-41ba-9b6f-d43080221118 Here is the whole report: https://crash-stats.mozilla.org/report/index/4989de10-405b-41ba-9b6f-d430802… (閱讀更多)

Does this ID help?

Crash ID: 4989de10-405b-41ba-9b6f-d43080221118

Here is the whole report: https://crash-stats.mozilla.org/report/index/4989de10-405b-41ba-9b6f-d43080221118

Any hints?

Thank you!!!

mcclaneonfire 於 2 個月前 詢問

Wayne Mery 最近回覆於 3 週前

  • 已解決

Is there a way to remove recent bookmarks from the "hamburger menu"

Is there a way to remove recent bookmarks from the "hamburger menu" (says "Open Application Menu" on hovering)? The bookmarks there seem to only show the most recent book… (閱讀更多)

Is there a way to remove recent bookmarks from the "hamburger menu" (says "Open Application Menu" on hovering)? The bookmarks there seem to only show the most recent bookmarks added and there's no way to organize those or delete them without also deleting the bookmarks from the main bookmarks menu, which can be organized. There should be a way to not show bookmarks that are private bookmarks just because they've recently been added. I couldn't find an answer to this anywhere in support -- though I might not have been searching the right terms. Any and all help would be much appreciated. (Also, apologies if I put this in the wrong category. Wasn't sure what to use.) Thanks!

scott.andera 於 2 個月前 詢問

cor-el 於 2 個月前 解答

Mouse scrolling in steps and not smoothly

I use FF 99% of my online time. Mouse scrolling in steps and not smoothly. I have adjusted, changed, searched how I can get my mouse to scroll smoothly with mouse wheel. … (閱讀更多)

I use FF 99% of my online time. Mouse scrolling in steps and not smoothly. I have adjusted, changed, searched how I can get my mouse to scroll smoothly with mouse wheel. Nothing I find or do, helps with this issue. MS 10, FF 107, Mouse is a basic "Amazon" mouse, Please help.

rubinontheroad1 於 2 個月前 詢問

cor-el 最近回覆於 2 個月前

No option to save credit cards in Firefox 107

Hello, I cannot save my credit card number in Firefox, in Settings I don't even have the option to save them and the directions in the Firefox help don't work. #2 below t… (閱讀更多)

Hello,

I cannot save my credit card number in Firefox, in Settings I don't even have the option to save them and the directions in the Firefox help don't work. #2 below there is no Forms and Autofill section in the settings let alone a credit card option.

  1. Click the menu button Button and select Settings.
  2. Click the Privacy & Security panel and scroll down to the Forms and Autofill section.
  3. Click the checkbox next to Autofill credit cards to turn it on, or uncheck the box to turn it off.

Any help to what's going on would be great.

Firefox 107 (64-bit) on Windows 11

Thanks, Luke

Luke 於 2 個月前 詢問

TyDraniu 最近回覆於 2 個月前

Mic stoped working at some sites after upgrade

I use a web app for learning guitar at https://www.fender.com/play It used the microphone to grade your playing Using Firefox 107.0 (64 bit) under Linux Mint - after a re… (閱讀更多)

I use a web app for learning guitar at https://www.fender.com/play It used the microphone to grade your playing Using Firefox 107.0 (64 bit) under Linux Mint - after a recent upgrade the mic stopped working at this site Fender play says, " Microphone access | We require microphone access to give feedback on your playing | Please click "Allow" or "Share"above to provide it for us."

But 'old' dialog box requesting permission never shows up. Address bar shows 'mic icon', but clicking on it does nothing

If I google "mic test" the mic seems to work fine at a "testing" site

I think Fender actually uses MatchMySound1.com to analyze -- Has some setting permission possibly changed? Works in Firefox 102.5esr using Debian

BTW: = Settings | Privacy & Security | microphone [settings] doesn't seem useful

Thanks in advance

kenkingtoo 於 2 個月前 詢問

willjoe24421 最近回覆於 1 週前

External screen goes black on certain websites. DRM issue?

Certain websites make my external monitor go black. Most websites are fine, but for some it just goes to black. Only removing and attaching the HDMI to my laptop again, w… (閱讀更多)

Certain websites make my external monitor go black. Most websites are fine, but for some it just goes to black. Only removing and attaching the HDMI to my laptop again, will make the screen return to normal. Could some kind of DRM check be the issue in some way? This is because it happens on netflix.com for example, or apple tv+.

Sjoerd 於 1 個月前 詢問

ABC 最近回覆於 6 天前

Trouble installing didgital certificate

Hi, I need to install a digital certificate. The instructions I have are... Tools>options>advanced>encryption>view certificates>import but I can't find … (閱讀更多)

Hi, I need to install a digital certificate. The instructions I have are... Tools>options>advanced>encryption>view certificates>import but I can't find anything past "tools" Thanks, Katrina

katrina-webb 於 1 個月前 詢問

cor-el 最近回覆於 1 個月前

Firefox 104-107 has square box symptom and numerous dots on printouts instead of letters

Greetings. I waited a long time before updating from FF 88 to FF 104, concerned that the header and footer issues I previously experienced (and resolved) with FF's print … (閱讀更多)

Greetings. I waited a long time before updating from FF 88 to FF 104, concerned that the header and footer issues I previously experienced (and resolved) with FF's print preview interface would recur after updating to a newer FF version. Unfortunately after updating to FF 104 the very same issues recurred. The only solution was to disable FF's print preview interface once again and use the Mac print window instead for all printing tasks. Doing that solved the issue with headers and footers getting cut off pdfs and printed pages, but it did not solve two new issues that began after updating to FF 104, which have persisted through FF 107.

When printing emails and/or content from webpages, FF has been inserting what I believe is called square box symptom (multiple square boxes in a row with question marks in some of them) instead of the actual text that is on the email or webpage. FF is also printing a long series of dots across the page in certain areas of my emails, which I assume are the very bottom of the letters that are supposed to be there. These issues have never occurred in all my years as a Firefox user until updating to 104.

Does anyone else have these problems when printing emails and/or webpages? This behavior does not occur with every email or webpage that I print or save as a pdf, but it is prevalent enough that I am having to rely on Safari to create pdfs and/or printouts.

I've done everything I can think of to resolve these two new issues but the behaviors persist. I am attaching 2 screenshots of a recent order confirmation email that I saved as a pdf to demonstrate what the issues look like. The title of the email is cut off. All you can see is a bunch of tiny dots. The amount of the refund is nothing but dots. The title of each item in the order is a bunch of dots, as is the price on the far right. There is a row of square box symptom between some of the items in the order, followed by more missing titles and prices represented by dots, and more dots for the amount of the discount and subtotal.

I was going to submit a bug about this but wanted to inquire here first in case there is a solution that I have not tried. Clearing cookies, cache, and running Disk Utility has not resolved this. Any assistance you can give me is greatly appreciated. Thank you.

youngjane 於 1 個月前 詢問

youngjane 最近回覆於 1 個月前

Menus and url bar are in tiny mouse print. I've adjusted settings and the pages are fine. How can I increase the font size in those 2 areas?

Since changing to a new monitor and running at 1440p, the menus and url bar are in tiny mouse print. The searching I've done so far seems to point to an update removing … (閱讀更多)

Since changing to a new monitor and running at 1440p, the menus and url bar are in tiny mouse print. The searching I've done so far seems to point to an update removing user control to change the font size on those items. I've adjusted settings and the pages are fine, but the two things I mentioned are almost unreadable. How can I increase the font size there?

sendtodan 於 1 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 個月前

Screen goes black when playing some videos -

Screen goes black when some videos play - audio continues, but screen is black. I am sire this is a Firefox problem - I have successfully watched videos using BING brows… (閱讀更多)

Screen goes black when some videos play - audio continues, but screen is black. I am sire this is a Firefox problem - I have successfully watched videos using BING browser - same videos go black on Firefox. I have refreshed Firefox, cleared cache, restarted Firefox - cleaned cookies. Turned accelerator off then back on - because nothing changed. Does not do this with all videos, just some - some You Tube videos play, others do not. I have Windows 10 and McAfee Live Safe - all programs are current and up to dated.

edszeliga 於 1 個月前 詢問

Video playback stutter

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Rad… (閱讀更多)

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Radeon driver 22.11.2. Most noticeable during slow pan like this https://youtube.com/clip/Ugkx7jP_XuVB7i-O6ljGHQ_NjPmEakzvD7yM

The video playback stuttering isn't new but I only stated looking into it now. No idea how long it's been like this. At first I thought it might be caused by running my monitors at true 120Hz and 60Hz instead of a fractional framerate but then the stuttering should be visible on other apps too. Switching to a fractional 60 didn't change anything in Firefox.

Je 於 1 個月前 詢問

arnawa_widagda 最近回覆於 2 週前