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Firefox has stopped working altogether (Windows 7). It will NOT start. I have uninstalled everything that I could find to uninstall, and then re-installed.

Firefox has stopped working altogether (Windows 7). It will NOT start. The spinning start up graphic will spin for a moment, and quit. I have uninstalled everything that … (閱讀更多)

Firefox has stopped working altogether (Windows 7). It will NOT start. The spinning start up graphic will spin for a moment, and quit. I have uninstalled everything that I could find to uninstall, and then re-installed, but to no avail. I have followed the currently posted suggestions with out success. Any other suggestions?

Asked by OUgrad1976 5 年前

Last reply by guigs 5 年前

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Videos freezing when i watch an episode

i tried watching an episode of Friends on vodlocker & gorillavid & it starts to skip, the video become staticky, changes to green then crashes. (shockwave) also P… (閱讀更多)

i tried watching an episode of Friends on vodlocker & gorillavid & it starts to skip, the video become staticky, changes to green then crashes. (shockwave)

also Pandora does the same thing. i listen to a song, it starts to skip, shockwave crash box pops up. i stop the plugin then the tab closes.

i allow Adobe flash to run on the page.

i have no add ons or downloads. i reset firefox yesterday. i'm confused as to whats wrong.

Asked by UserofFirefox2014 5 年前

Last reply by James 5 年前

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Firefox won't open tools/option/general/download/browse button and gmail attach button

Firefox has no response to gmail, yahoo mail attach icon (Chrome worked) even in Firefox's own Tools/options/general/download/browse button won't respond I have tried fol… (閱讀更多)

Firefox has no response to gmail, yahoo mail attach icon (Chrome worked) even in Firefox's own Tools/options/general/download/browse button won't respond I have tried following suggestions 1. uninstall /reinstall firefox 2. Allow pop-up through Tools/pageinfo/permission 3. uncheck block pop-up in Tools/options/content Please help, Thanks.

Asked by robindpan 5 年前

Last reply by guigs 5 年前

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pc won't start up after latest Firefox update. What's happening!

after downloading a recent Firefox update, pc (windows) can't start up; the Repair screen suggests the operating system was corrrupted by the software change and now the … (閱讀更多)

after downloading a recent Firefox update, pc (windows) can't start up; the Repair screen suggests the operating system was corrrupted by the software change and now the computer hangs up on the Start Repair screen. Nothing happens, even after hours!

Asked by drumrich 4 年前

Last reply by FredMcD 4 年前

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cannot install firefox because malaware

cant install firefox doesnt open correctly the setup error message says Run as: you may not have the necessary permissions to use all the features of the program, you may… (閱讀更多)

cant install firefox doesnt open correctly the setup error message says Run as: you may not have the necessary permissions to use all the features of the program, you may run the program with same or different user, none works, i am the only user of my laptop

Asked by Excal1bur 4 年前

Last reply by cor-el 4 年前

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Ver 46 doesn't work on W7, had to downgrade to 44

Stored passwd does not work. Right-click link to new tab (or new window) does not work Back does not work Refresh page does not work Homepage is gone in start, but appea… (閱讀更多)

Stored passwd does not work. Right-click link to new tab (or new window) does not work Back does not work Refresh page does not work Homepage is gone in start, but appear when clicking on home symbol Googlesearch in firefox page (homepage) does not work Private window is gone

Asked by ggloersen 4 年前

Last reply by cor-el 4 年前

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Admin 64-bit Win 7 Prof cannot open existing FF 45.0.1 or install (save/run) 46.0.1--ALL ATTEMPTS produce "A required privilege is not held by the client."

Administrator on 64-bit Windows 7 Professional unable to open existing Firefox (45.0.1) or install 46.0.1 (with save or run) -- ALL ATTEMPTS produce this pop-up: "A requ… (閱讀更多)

Administrator on 64-bit Windows 7 Professional unable to open existing Firefox (45.0.1) or install 46.0.1 (with save or run) -- ALL ATTEMPTS produce this pop-up: "A required privilege is not held by the client."

Version 45.0.1 was working. As I usually do and have done for many versions of Firefox, I downloaded Firefox Setup Stub 46.0.1 with Save rather than Run. However, I could not run it from the download. Firefox was still working. Then I used the Update from inside Firefox (which I presume was the same download), and Firefox has not worked since. I cannot open it with the icon on my taskbar, by using the Start menu, or by clicking on firefox.exe in C:\Program Files (x86)\Mozilla Firefox.

I have spent HOURS searching and reading and trying possible solutions to other problems (not Firefox) where the users had that, or a similar, message. Nothing has worked.

The Securities tab of the Properties of the firefox.exe file shows three "Group or user names" -- SYSTEM, Administrators (with-my-name-here), and Users (with-my-name-again). SYSTEM and Administrators have all "Permissions for Users" allowed (except for "Special permissions" for which neither Allow nor Deny is ticked). Users has ticks to Allow only for "Read & execute" and "Read".

The Advanced Security Settings show me as Administrator as the Owner. I have "Full control" in Permissions (not inherited), and a second entry with me as Administrator also indicates "Full control" (inherited from C:\Program Files (x86)\ for this entry). The SYSTEM entry also has "Full control" (inherited from C:\Program Files (x86)\ . The Users (with-my-name) has a "Read & execute" Permission (inherited from C:\Program Files (x86)\ .

So, I have "Full control".

What does "A required privilege is not held by the client" mean?

Who is the client?

What is the "required privilege"?

And where does one get it?

For a few days I have been receiving pop-ups about updating to a newer version of Thunderbird. Normally I would do so without hesitation (as I have done in the past with Firefox). However, I am now afraid to attempt this in case the same thing happens with Thunderbird and I can't access my emails. At least I can use another browser (as I am obviously doing to post this).

Years ago I used Netscape Navigator (preferred) and Internet Explorer. The first time I used Firefox was at an Internet café on a holiday. I had to learn to use it because it was the only browser on the machines. When I got home, I downloaded Firefox and have been using it ever since. I loved the multiple tabs (which IE did not have at the time). I have IE and Chromodo on my machine, but I only use them for sites that don't work with Firefox (fewer and fewer as the years have gone by).

Can someone help me so that I can return to Firefox? Please?

Asked by A.N.Onymous 4 年前

Last reply by FredMcD 4 年前

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Mozilla uninstalled from MAC don´t know what or how, and cant be installed again

Mozilla web browser uninstalled by itself or mac or I dont know what, and I cant install it again. App does not appear when I run the downloaded program. Thanks AB … (閱讀更多)

Mozilla web browser uninstalled by itself or mac or I dont know what, and I cant install it again. App does not appear when I run the downloaded program. Thanks AB

Asked by ARBOL 3 年前

Last reply by FredMcD 3 年前

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Firefox 50.0.2 and/ or Mozilla Maintenance Service is causing Windows 64 bit computers on my network to crash upon reboot. What is the fix?

I have several workstations on my network that will not properly boot into Windows after installing the 50.0.2 update and Maintenance Service. My end users have been perf… (閱讀更多)

I have several workstations on my network that will not properly boot into Windows after installing the 50.0.2 update and Maintenance Service. My end users have been performing several hard shutdowns in order to get Windows to boot properly( I do not advise this). This situation has been worse with computers that installed Windows updates during the same session as the Mozilla update. These computers get stuck in a continuous installation loop. Fixes that have worked include booting to safe mode and issuing " shutdown -r" in an elevated cmd terminal, or uninstalling Firefox and Maintenance Service completely from safe mode. Do we need to discontinue use, block your updates on our network, or is there another solution?

Asked by jhodges 3 年前

Last reply by FredMcD 3 年前

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Is "get a new computer" a satisfactory answer to "Firefox no longer works with OS 10.4.11"?

I just got home from a trip -- I left on 12/22 and returned on 1/3 only to discover that sometime in the interim, Firefox "no longer works." I have an expensive desktop … (閱讀更多)

I just got home from a trip -- I left on 12/22 and returned on 1/3 only to discover that sometime in the interim, Firefox "no longer works." I have an expensive desktop Mac that I have not upgraded past 10.4.11 because it means buying a bunch of super expensive software. I feel like saying "F-you" Firefox.

Asked by melonmusic 3 年前

Last reply by James 3 年前

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firefox uninstalled & reinstalled itself without my consent

All information is lost. Was away from my computer for an hour and came back to firefox being FRESHLY installed. (noone home or has access to this computer.) Its screen a… (閱讀更多)

All information is lost. Was away from my computer for an hour and came back to firefox being FRESHLY installed. (noone home or has access to this computer.) Its screen asked if I wanted to import bookmarks from another browser. I DONT USE ANY OTHER. This is the THIRD time this has happened! Its lost everything. AGAIN. I may have to stop using Firefox and go to chrome. This is ridiculous. No other crash on my computer, no other updates, no changes at all, except this. If this isnt fixed, for the last time, Im leaving Mozilla.

Asked by Stacy 3 年前

Last reply by FredMcD 3 年前

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Where do I find a "secure version of Firefox" (for iOS 10.7.5)?

My MacPro (note: not MacBookPro) is 10.7.5. Therefore, (according to your instructions where I first started to try updating my Firefox) I cannot update my Firefox (becau… (閱讀更多)

My MacPro (note: not MacBookPro) is 10.7.5. Therefore, (according to your instructions where I first started to try updating my Firefox) I cannot update my Firefox (because updating is not available for 10.7.5 but only for 10.9 and up) but must install (I quote) " a secure version of Firefox." Unfortunately, your instructions do not tell me where I can find a secure version of Firefox. I'll keep looking but a hint would be welcome. Thanks in advance.

Asked by wildhobo 3 年前

Last reply by jscher2000 3 年前

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I have re-installed Firefox 3 times after a system restore (Wind 10 PC) and each time I get dialog boxes etc. in Russian tho' I specifically designated English

HERE IS AN EXAMPLE. I JUST INSTALLED FIREFOX FOR THE 4TH TIME. iT REFERS TO A WEBSITE OF SOMETHING CALLED YANDEX. WHAT DO YOU KNOW ABOUT THIS? iS IT SAFE TO USE YOUR … (閱讀更多)

HERE IS AN EXAMPLE. I JUST INSTALLED FIREFOX FOR THE 4TH TIME. iT REFERS TO A WEBSITE OF SOMETHING CALLED YANDEX. WHAT DO YOU KNOW ABOUT THIS? iS IT SAFE TO USE YOUR BROWSER WHICH I've BEEN USING FOR YEARS?


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Asked by stuartO 2 年前

Last reply by jscher2000 2 年前

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how to reload Fiefox in hacked Windows 7 system upon reboot of 7?

trying to assist my sister. her Windows7 got hacked, Firefox is unresponsive. (She has no tech smarts. I do). Upon reboot of Win7, need to immediately load Firefox to qui… (閱讀更多)

trying to assist my sister. her Windows7 got hacked, Firefox is unresponsive. (She has no tech smarts. I do). Upon reboot of Win7, need to immediately load Firefox to quickly load Bitdefender 2018. How do we reload Firefox, please.

Asked by congajim 2 年前

Last reply by cor-el 2 年前

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UWP version of firefox

I am very old user of Firefox and using it since 2009, and i am also responsible to making people use to of Firefox. and i am using win32 version in my desktop but also w… (閱讀更多)

I am very old user of Firefox and using it since 2009, and i am also responsible to making people use to of Firefox. and i am using win32 version in my desktop but also want to use in my windows tablet and mobile, which requires store UWP version of Firefox, please make UWP version of Firefox which will available on Mobile,Tablet,Laptop,Desktop through Microsoft Store. Alternately you can use Microsoft Desktop bridge to bridge your existing Firefox app in UWP.

Asked by shubdragon 2 年前

Last reply by jscher2000 2 年前

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For over 24 hours I've been unable to load Firefox, even after I atempted to load the latest version to my Windows XP-equipped computer tower. HELP!!!!!!!!!!!!!

Firstly, I wish I would have been directed firstly to this composition box and not have to go through the unhelpful one-sentence route and rigamarole that brought me here… (閱讀更多)

Firstly, I wish I would have been directed firstly to this composition box and not have to go through the unhelpful one-sentence route and rigamarole that brought me here.

Anyway, for over 24 hours now I've been unable to bring up Firefox onto my Windows XP-equipped computer, instead always receiving your Crash Reporter's notice that there was a problem, which also occurred when I went to the Mozilla homepage and tried downloading the latest version of Firefox after having sen the notice that I didn't have-and apparently still don't have-its latest iteration. This is especially urgent since I use your browser to access Facebook, where I've business correspondence to answer.

Furthermore, it was none too fun to wade through the several toll-free telephone numbers I found supposedly offering Mozilla technical support and running into nothing but dead ends and/or L O N G wait times by calling each. Perhaps you could do something to police that?

Since I'm here, I'm also curious as how to 1)transfer my Firefox bookmarks/favorites file to the Pale Moon browser, and 2)transfer that same file to a newly-refurbished Windows 10-equipped computer tower.

I look forward to and thank you for your prompt, helpful reply.


Most Sincerely,

Mr. Jamie Lee Rake

Asked by JLRake 2 年前

Last reply by FredMcD 2 年前

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Firefox crashes during every start

Hi all , I used ArmBian as OS on my Cubiebord 3. After installing php7 and nginx firefox crashes everytime during it opens. (same effect with safe-mode) I added the first… (閱讀更多)

Hi all , I used ArmBian as OS on my Cubiebord 3. After installing php7 and nginx firefox crashes everytime during it opens. (same effect with safe-mode) I added the first crash report after I deleted the firefox profile. At the moment I write on an other windows based system.

crash report: crash.main.2 1505720320 5da07e9f-bdc4-9344-63c3-fe35158a200a StartupTime=1505720317 SafeMode=1 ProductName=Firefox Vendor=Mozilla InstallTime=1505720317 ReleaseChannel=release FramePoisonSize=4096 FramePoisonBase=0000004041121792 ServerURL=https://crash-reports.mozilla.com/submit?id={ec8030f7-c20a-464f-9b0e-13a3a9e97384}&version=55.0.2&buildid=20170816210306 Version=55.0.2 StartupCrash=1 ProductID={ec8030f7-c20a-464f-9b0e-13a3a9e97384} BuildID=20170816210306 CrashTime=1505720320 UptimeTS=3.4618055 ThreadIdNameMapping=23060:"Gecko_IOThread",23062:"Timer",23063:"Link Monitor",23064:"Socket Thread",23065:"JS Watchdog",23075:"Hang Monitor", MinidumpSha256Hash=a08e022e45bcaac366d9e3e0caf5a8c3b0340c3b884ac9275e99eba58bafd679


Kind regards dj_blue06

Asked by dj_blue06 2 年前

Last reply by FredMcD 2 年前