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refresh from mozilla and lost all my saved login information

Hey guys, Firefox was working slowly so it suggested a refresh. I did it and now I've lost all my login/ saved passwords. I went here under help: lockwise losing login i… (閱讀更多)

Hey guys, Firefox was working slowly so it suggested a refresh. I did it and now I've lost all my login/ saved passwords. I went here under help: lockwise losing login information after update and did the whole new profile thing, sharing the key3 data with the profile and it didn't work. HELP!

Asked by jesst76 2 週前

Last reply by cor-el 3 天前

Need different bookmarks on different pcs

If I don't want the same Firefox bookmarks on every device, do I need to create different accounts for each device using Firefox? I avoided creating an account because I … (閱讀更多)

If I don't want the same Firefox bookmarks on every device, do I need to create different accounts for each device using Firefox?

I avoided creating an account because I didn't want one pc to override others. Now suddenly my office pc has had the bookmarks taken for ransom because I did not want what they were offering of syncing all my devices.

Will my bookmarks reappear if I create an account for that pc?

Asked by KatKan 2 週前

Last reply by cor-el 1 週前

my saved passwords has been deleted automatically without any notice

Hi, sometime ago i updated my firefox version and after that i lost all of saved passwords from firefox and i am so worried, so where could i find my lost saved passwords… (閱讀更多)

Hi, sometime ago i updated my firefox version and after that i lost all of saved passwords from firefox and i am so worried, so where could i find my lost saved passwords, there isn't any beackup also. please help me!!!

Asked by RAj Sharma 2 週前

Last reply by FredMcD 2 週前

Somethings wrong with my account

i just reset my pc with ubuntu 20.04 , before reset its all working good means all bookmarks and other things , but after reset and format , when i logged in with my fire… (閱讀更多)

i just reset my pc with ubuntu 20.04 , before reset its all working good means all bookmarks and other things , but after reset and format , when i logged in with my firefox account for bookmarks and logins , well i just see that not a one bookmarks or passwords i can see .

i tried to reinstall the browser, logged out and login, clear data of app etc options but i can not sync the data of mine (bookmarks and passwords).

i just frustrated here , because i think the browser is safe and good also secure, but after this , if i don't get any help to recover my data , i will lost my faith in mozila at all.

so kindly help !

Thank you !

Asked by Sushil Lad 2 週前

Last reply by iamjayakumars 2 週前

Lockwise logins gone after upgrade to 76.0.1 - Ubuntu 18.04

This is actually a second time that this happens. It happened also the last time I upgraded FF (from official Ubuntu repo) but I somehow restored the "old" profile and l… (閱讀更多)

This is actually a second time that this happens.

It happened also the last time I upgraded FF (from official Ubuntu repo) but I somehow restored the "old" profile and logins got back.

But this time I only have one FF profile under ~/.mozilla/firefox. The one which doesn't have the logins.

Have anyone experienced the same thing? And why is this happening in the first place?

Lockwise is such an important piece of code that IMHO should not be subject to such a failures.

Any hints on this much appreciated.

Asked by zoran.tanevski 3 週前

Last reply by cor-el 3 週前

Update 76.0 has turned on the sync logins passwords option and overwritten my passwords with old ones.

After the update to theversion 76 the settings on two of my separate browsers on mac and windows, having own sets of passwords was overwritten. The option "sync logins" w… (閱讀更多)

After the update to theversion 76 the settings on two of my separate browsers on mac and windows, having own sets of passwords was overwritten. The option "sync logins" was off now its on and my password list is screwed up.

Asked by icextend 3 週前

Last reply by Pallavi kumari 3 週前

Bookmarks -> properties are gone!?!

Dear Guys, after the last update... I do not know wich version I got before. But I hate updates and everything is completely different. And then we got it again: After my… (閱讀更多)

Dear Guys, after the last update... I do not know wich version I got before. But I hate updates and everything is completely different. And then we got it again:

After my last update I lost all my properties of the bookmarks!?!?! Where can I find them? Or how can I recover them?

Asked by rrieper911 3 週前

Last reply by Aashish Kumar 3 週前

Lost bookmarks after update

Firefox updated automatically yesterday and has wiped all my bookmarks. These are important to me. I have tried the Restore but it will only restore to yesterday. How … (閱讀更多)

Firefox updated automatically yesterday and has wiped all my bookmarks. These are important to me. I have tried the Restore but it will only restore to yesterday. How can i resolve this?

Asked by lyn.rolington 4 週前

Last reply by ARMAN KHAN 4 週前

Bookmarks and history gone

After today's update to the newest version of Firefox, my bookmarks and history are gone. I can't even ADD bookmarks! I looked for both through "Library," and nothing. … (閱讀更多)

After today's update to the newest version of Firefox, my bookmarks and history are gone. I can't even ADD bookmarks! I looked for both through "Library," and nothing. Please help. Thanks in advance.

Asked by gleep89 4 週前

Last reply by Shashank Shekhar 4 週前

login details, bookmarks

I changed the password for the firefox account because I installed a new windows, after which all login details and bookmarks disappeared. during the password change I wa… (閱讀更多)

I changed the password for the firefox account because I installed a new windows, after which all login details and bookmarks disappeared. during the password change I was not informed that I would lose all data! I let you keep this information in the cloud in trust and you deleted it? Have you gone crazy!?!?!?!? I want to get back my data immediately! I see that a lot of people have a similar problem and you don't do anything about it? How can I trust you at all in this situation?

Asked by gosukody 4 週前

Last reply by Shashank Shekhar 4 週前

Since today (FF76) all my saved passwords are gone. How do I get them back?

I use FF since years and never created a profile. Hundreds of PW have been saved in the FF browser secured with my master PW. Since a few hours they are ALL GONE! I creat… (閱讀更多)

I use FF since years and never created a profile. Hundreds of PW have been saved in the FF browser secured with my master PW. Since a few hours they are ALL GONE! I created the account I´m writing you herer from but obviously alos there no PW? What can I do. Need them urgently back.

Thanks for your help! Best, Karsten

Asked by Karsten 1 個月前

Last reply by FredMcD 1 個月前

Need urgent help recovering bookmarks ($ tip for solution!)

Hi guys. I was clearing out unused software for space and I uninstalled the wrong firefox (I had two installed). I was using a 3rd party program called IObit uninstaller.… (閱讀更多)

Hi guys. I was clearing out unused software for space and I uninstalled the wrong firefox (I had two installed). I was using a 3rd party program called IObit uninstaller. Usually I know backups appear if uninstalled through the directory but this isn't the case with the 3rd party programs.

So after freaking out a little I looked for recovery programs and found one by the same developer, IObit undelete. I managed to find some json. files with settings, logins and some bookmark files too. However, when I try to restore the bookmarks file through the remaining firefox I'm told it is unable to process the file?

Does anybody please have any ideas what I can do to fix this? I'm pretty bummed out by this, i'll happily send a bit of cash your way if this can be restored again

Asked by Liam 2 個月前

Last reply by jscher2000 2 個月前

I just got royally screwed over by Firefox v75

I no longer have any: passwords addons bookmarks history previously opened tabs user configuration Nothing. Everything was completely wiped out. And that's just what I kn… (閱讀更多)

I no longer have any:

passwords addons bookmarks history previously opened tabs user configuration

Nothing. Everything was completely wiped out. And that's just what I know about. Who knows what else is gone.

Does anyone know how I can retrieve this lost information.

Thank you.

Asked by letsdothis 2 個月前

Last reply by cor-el 2 個月前

saved login missing

For a couple months now all my saved logins go missing daily, I'll save them & the next they'll be gone again, I already saw about the issue with AVG but I dont use A… (閱讀更多)

For a couple months now all my saved logins go missing daily, I'll save them & the next they'll be gone again, I already saw about the issue with AVG but I dont use AVG. Can anyone tell me how I can fix this, also is it possible I have a Trojan thats stealing my saved logins?

Asked by thierjung1 3 個月前

Last reply by cor-el 3 個月前

Firefox V73.0.1. Passwords and logins vanished. Help in related topic (old?) no good. Pls help!

I believe a recent up date erased or corrupted my logins file. I checked old threads and the suggestions do not work for me. I do not want to upgrade to W10 (7now) until … (閱讀更多)

I believe a recent up date erased or corrupted my logins file. I checked old threads and the suggestions do not work for me. I do not want to upgrade to W10 (7now) until I resolve this problem. Please, give the needed direction to recover them! They are extremelly important for me. Thank you! Isis

Asked by IWMc 3 個月前

Last reply by FredMcD 3 個月前

The new 72.0.1 update this morning made me create a new profile and deleted ALL my logins, passwords and bookmarks.

I turned my work laptop on this morning and when I opened Firefox it made me create a new profile. There was no other option in order to continue. Once I did all of my sa… (閱讀更多)

I turned my work laptop on this morning and when I opened Firefox it made me create a new profile. There was no other option in order to continue. Once I did all of my saved logins, passwords and bookmarks were gone. As this is a work laptop I just lost a ton of links to important sites I use on a daily basis. How can I revert and get those back and why were they deleted in the first place?

Asked by bfranklin2 4 個月前

Last reply by RobertJ 4 個月前

how to get back my password from old version of mozilla firefox? I lost everything :((

Almost one week ago, my daughter updated my firefox and when I checked the new version, I realized that my whole passwords were lost and there were no record in my securi… (閱讀更多)

Almost one week ago, my daughter updated my firefox and when I checked the new version, I realized that my whole passwords were lost and there were no record in my security profile. I checked the internet for solution, most of them suggested some files to import, but I dont have them. I need basic narration and instructions. I have some intercontinentinal projects, so I urgently need a solution. Thanks.

Asked by sebnemozde 4 個月前

Last reply by cor-el 4 個月前