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My computer is slow, hangs and crashes since 36.0.1

I have read the other solutions to this and have implemented all of them. I disabled hardware acceleration, and updated all media drivers. This slowed down the crashes, b… (閱讀更多)

I have read the other solutions to this and have implemented all of them. I disabled hardware acceleration, and updated all media drivers. This slowed down the crashes, but Firefox is still sluggish. I'm running Firefox 36.0.1 on a OSX 10.10.2 multiple addons.

Crash reporter Report ID Date Submitted bp-218a9842-3eba-4f97-9b1e-5b0732150314 3/14/15 3:19 PM bp-8bf8fbc0-8386-40ab-af39-f796c2150302 3/2/15 2:12 PM bp-a079a7c8-2ba3-476d-92fb-03ff82150116 1/16/15 12:52 PM bp-3ab905a4-ea07-496f-b305-68ebd2150113 1/12/15 11:52 PM bp-65475bd3-1289-4d12-ba3e-0b51f2141011 10/10/14 9:19 PM

Asked by percysowner 5 年前

Answered by percysowner 5 年前

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No Proxy Authorization Prompt

Mac OS X 10.10.5 Firefox 40.0.3 I have set FireFox to use a proxy(just the browser not my entire system) but there simply is no prompt for username and password in Prefer… (閱讀更多)

Mac OS X 10.10.5

Firefox 40.0.3

I have set FireFox to use a proxy(just the browser not my entire system) but there simply is no prompt for username and password in Preferences: Advanced: Network: Connection settings. Additionally, many times people bring up changes that need to made in about:config but either those preference names no longer exist or they have no effect on this issue.

Does anyone know how to get FireFox to prompt for username/password or where to find the login?

Thanks, MDS

Asked by MDS0LDI3R 4 年前

Answered by MDS0LDI3R 4 年前

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Need extension called Browsing Protection for F-secure

I am using Spectrum Security Suite as an anti-virus on my Mac. OS 10.10.5 I get an alert saying I need to install an extension for Firefox called Browser Protection. I a… (閱讀更多)

I am using Spectrum Security Suite as an anti-virus on my Mac. OS 10.10.5 I get an alert saying I need to install an extension for Firefox called Browser Protection. I already contacted Spectrum and they can't help. I uninstalled and reinstalled the antivirus suite. They said to contact you or use a different browser. I don't want to use a different browser. The alert comes with the option of installing this extension, but when I click "install", nothing happens. Nothing is installed. Yes, I unlocked the lock so allow an install.

Asked by sandwich111 2 年前

Answered by jscher2000 2 年前

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Firefox Blocking Ads

I'm trying to prevent Firefox from blocking ads on a particularly site. The site is https://forums.techguy.org/. I do not have an ad blocker on and have tested this with … (閱讀更多)

I'm trying to prevent Firefox from blocking ads on a particularly site. The site is https://forums.techguy.org/. I do not have an ad blocker on and have tested this with a fresh installation of Firefox.

I've troubleshooted the issue and the causes of blocking ads on this website are due to Tracking Protection and Never Remember History. When both of these features are turned on, ads aren't displayed. If I disable either one of these features (doesn't matter which), ads reappear.

The only close solution that I can find is disabling Tracking Protection by selecting the shield icon in the URL bar and disabling tracking for this session. The problem with this solution is just that; it only disables tracking for this session. So every time I close Firefox and reopen it, I have to remember to disable tracking again. I need a permanent solution as I'm human and definitely won't remember to disable this every single time.

I'm curious as to why these ads are even being blocked. On other sites (with an ad blocker), I can still see ads. On this site, without an ad blocker, I still can't see them. Is this site doing something different in the way in which they are displaying ads?

I'm looking for a permanent solution to disable ads on just this site without having to remove the features of Firefox that I'm using. Is there anyway in the settings of Firefox to explicitly add disabling tracking for a site? Similar to how the session based solution works, but this would keep the setting every time Firefox launches. Just spit balling here. I'm not sure how else I might be able to accomplish this.

Asked by usefirefox 3 年前

Last reply by usefirefox 3 年前

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How do I delete malware www.chumsearch.com from appearing on my search engine?

I continue to see malware called www.chumsearch.com on my search engine and in other applications. Was able to delete it from Safari but I can't seem to get rid of it on … (閱讀更多)

I continue to see malware called www.chumsearch.com on my search engine and in other applications. Was able to delete it from Safari but I can't seem to get rid of it on firefox.

Asked by Izzyrivera 4 年前

Last reply by cor-el 4 年前

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Why can't I comment on an open thead?

I was trying to comment on an open thread but I keep getting an error. I've cleared cookies, etc. This is the thread: https://support.mozilla.org/en-US/questions/10489… (閱讀更多)

I was trying to comment on an open thread but I keep getting an error. I've cleared cookies, etc.

This is the thread: https://support.mozilla.org/en-US/questions/1048978?fpa=1#answer-preview

I keep getting this message:

"Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes."

I also tried it using Safari w/the same results.

This has been going on for several hours.

Asked by CallyCat 5 年前

Answered by CallyCat 5 年前

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Why does Firefox get into an infinite loop for "mac_plugin_interposing_child_OnShowCursor"?

I get infinite loops in Firefox from certain webpages. I tried Safe-Mode, and couldn't even get to the main site causing an infinite loop in Firefox (Apple Bug Reporter)… (閱讀更多)

I get infinite loops in Firefox from certain webpages. I tried Safe-Mode, and couldn't even get to the main site causing an infinite loop in Firefox (Apple Bug Reporter), but could get there in Chrome or Safari. I used Activity Monitor to Get Info for Firefox, and then took a Sample. There were 375 instances of "mac_plugin_interposing_child_OnShowCursor", along with 107 instances of "DumpCompleteHeap". This problem is occurring on three separate Macs running the same or different versions of Firefox. One is 10.5.8 (Leopard) with FF 16.0.1. The other two are Mac 10.6.8 and Mac 10.10.5, each running FF 41.0.2 (latest FF). This infinite loop has also occurred in at a kp.org site where I was trying to view a doctor's profile. I have a 1647 line Sample.Firefox.txt that shows what happened in Safe-Mode attempting to get to Apple Bug Reporter. That file is 217Kb in size, and I'm willing to attach it to an email to Mozilla.

Asked by DICKGUERTIN 4 年前

Last reply by DICKGUERTIN 4 年前

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Firefox doesn't load webpages after 44.0 update on Mac OS

It works fine for maybe 2 hours and then it stops loading any website. My other browsers still work. I have to force quit Firefox to get it to load pages again. It stops … (閱讀更多)

It works fine for maybe 2 hours and then it stops loading any website. My other browsers still work. I have to force quit Firefox to get it to load pages again. It stops responding when I just quit the app so I have to force quit it. I've tried all the troubleshooting steps: Changing proxy, enabling/disabling firewall etc. but none of it seem to work. It's really annoying at this point! Any help?

Asked by Kyrie01 4 年前

Last reply by guigs 4 年前

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Firefox crashes

Crash IDs for today: Crash ID: bp-c49212e3-9d96-40ec-b385-a439a2150717 Crash ID: bp-e0a975ef-cdfe-4b49-9215-7fc302150717 Crash ID: bp-1edd61ac-ab63-4a1b-8b23-a58c62150717… (閱讀更多)

Crash IDs for today:

Crash ID: bp-c49212e3-9d96-40ec-b385-a439a2150717 Crash ID: bp-e0a975ef-cdfe-4b49-9215-7fc302150717 Crash ID: bp-1edd61ac-ab63-4a1b-8b23-a58c62150717 Crash ID: bp-5357bb7b-8ead-4d51-a06a-7d5a82150717

FF crashes daily. I followed the procedure from this link (https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help#w_get-help-fixing-this-crash).

Asked by NeWtCow 4 年前

Last reply by cor-el 4 年前

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fan runs high watching youtube,macbook pro retina 15" mid 2015 after updating second to last Firefox update. Safari doesn't have this issue. Pls help.

Fan runs high & hot watching youtube videos. Have new macbook pro retina 15" mid 2015. 2.5 GHz intel core i7. Started happening after second to last Firefox update. U… (閱讀更多)

Fan runs high & hot watching youtube videos. Have new macbook pro retina 15" mid 2015. 2.5 GHz intel core i7. Started happening after second to last Firefox update. Updated to most current thinking it would be fixed. It doesn't happen if I use Safari. Apple support senior lead tried to resolve issues. Sorry, I'm not very technical. Tried shift, control,option start. Tried option, command,R,P start. Tried logging on as a new user. Tried so many options, I can't remember them all. Uninstalled, reinstalled,and uninstalled again. ran disk repair(?). Followed Firefox troubleshoot all the way to the end. Started in Safe Mode...everything. She told me to contact Mozilla to see if you had any answers to my issues. I also had issues last week with Firefox crashing 3-4 times in a row while watching youtube. I sent reports to Firefox. I hope someone can help me. I prefer Firefox to Safari! Thank you!

Asked by bit72 4 年前

Last reply by FredMcD 4 年前

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Why am I not getting support?

I don’t want to be rude or disrespectful towards you volunteers at Mozilla Support, but I wonder why I don’t get any support on two questions I posted here. The first one… (閱讀更多)

I don’t want to be rude or disrespectful towards you volunteers at Mozilla Support, but I wonder why I don’t get any support on two questions I posted here.

The first one was posted almost 1 month ago ( https://support.mozilla.org/en-US/questions/1157093 )… The second one 10 days ago ( https://support.mozilla.org/en-US/questions/1159272 actually a repost of the first one with a shorter and clearer explanation of the issue - I thought that might help, and there was also a banner on top of the page about an issue at the support forum)...

Essentially what I ask for is a confirmation of the issue and whether or not I could file it as a bug. Not really complicated, I thought.

Why are my questions ignored for such a long time?

Asked by Basicsman 3 年前

Answered by Basicsman 3 年前

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Lost bookmarks, can't recover them

FireFox 43.0.3 crashed during a system reboot on OS X 10.10.5 At restart the Bookmarks and Toolbar Bookmarks did not load The bookmark files are still there in the profil… (閱讀更多)

FireFox 43.0.3 crashed during a system reboot on OS X 10.10.5 At restart the Bookmarks and Toolbar Bookmarks did not load The bookmark files are still there in the profile folder There appears to be only one profile folder I can not restore the dated backup bookmarks, as I get an error. The Places Maintenance add-on hangs while accessing the sqlite database (fetching stats

Asked by n7sbn 4 年前

Last reply by FredMcD 4 年前

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Firefox is shutting down instead of going to sleep and it's shutting down the whole computer. What's going on?

If I leave my computer for longer than 10 minutes, instead of going to sleep (as it should) Firefox shuts down and the whole computer shuts down with it. Then, 15 minutes… (閱讀更多)

If I leave my computer for longer than 10 minutes, instead of going to sleep (as it should) Firefox shuts down and the whole computer shuts down with it. Then, 15 minutes later, it will start the whole computer on its own! From another room, I can hear the distinctive F# Major chord that indicates "start up" in all Apple computers, When I return to my computer - say 3 hours later - I click the return key. Instead of waking up the computer (as it should), I hear the distinctive chord of Apple indicating "start-up" and the whole computer comes to life and access to Firefox is only through a box on the screen that says "Firefox has shut down. We're so sorry. Click on the box below to start your Firefox again" - or something to that effect. So that's what I do in order to get to work again. Why is it doing this? Grateful for your kind attention.

Asked by tunesmith52 3 年前

Last reply by tunesmith52 3 年前

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For Mac, update 46.0 has destroyed bookmarks, add-ons, preset passwords, toolbars, tabs, general formatting. Need Firefox to repair - cannot waste our time.

See question above. This has happened with numerous updates -- data destroyed, passwords, formatting and add-ons and bookmarks are lost by the thousands. This has stopp… (閱讀更多)

See question above. This has happened with numerous updates -- data destroyed, passwords, formatting and add-ons and bookmarks are lost by the thousands. This has stopped us cold as a company, losing significant revenues and much labor time to try and repair.

Why the f*ck does Firefox think it is okay to destroy customers data, disrupt their business materially and leave the customer holding the bag WITH NO IN-PERSON LIVE SUPPORT AVAILABLE FROM FIREFOX/MOZILLA TO REMEDIATE THE NUMEROUS PROBLEMS THEY HAVE CAUSED. THIS IS UNACCEPTABLE.

As a prompt to the "upgrade" to 46.0, Firefox has the nerve to ask the question: "Would you like to "freshen up" your Firefox?" HOW DARE THEY?

I FOR ONE WANT TO KNOW WHO AT FIREFOX IS ACCOUNTABLE FOR THIS!!!!

I EXPECT A PHONE CALL FROM THAT PERSON -- I HAVE CALLED INTO THEIR MOUNTAIN VIEW OFFICE THREE TIMES WITH NO RESPONSE AND I AM LOSING THOUSANDS OF DOLLARS AS OUR WHOLE TEAM WAS "UPGRADED" AT THE SAME TIME AND SO OPERATIONS JUST STOPPED.

COULD ANYONE IN THE SUPPORT GROUP WHO KNOWS THE ORGANIZATION, PLEASE PROVIDE A NAME AND CONTACT INFO INCLUDING PHONE FOR THE PERSON ACCOUNTABLE FOR THIS COMPLETE S***-SHOW.

THANK YOU.

Asked by Grateful_Dad 4 年前

Last reply by jscher2000 4 年前

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I have just had to reinstall OSX and want to restore my bookmarks.

I have just had to reinstall OSX and want to restore my bookmarks etc. I still have all of the data from before however I cannot find the ~/Library/Application Support/Fi… (閱讀更多)

I have just had to reinstall OSX and want to restore my bookmarks etc.

I still have all of the data from before however I cannot find the ~/Library/Application Support/Firefox folder anywhere.

I've enabled hidden folders but still no luck.

Incidentally I cannot find these files for Chrome either!

Any ideas?

Thanks,

Zak

Asked by zaktroy 4 年前

Last reply by zaktroy 4 年前

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Menu type and bookmark images too dark when using Mac transparency

Since I started using my Mac system’s transparency option for menus en windows I noticed this in Firefox (see also attached images): 1. In the FF toolbar bookmark pull do… (閱讀更多)

Since I started using my Mac system’s transparency option for menus en windows I noticed this in Firefox (see also attached images):

1. In the FF toolbar bookmark pull down menus the rendering of type is noticeably more bold and unsharp than in the menus coming from the system bar.

2. Bookmark images in the FF toolbar menus are much darker then those in the system bar menus (in a mouseover they become lighter again, more like they should be, but still darker).

The type becomes less readable (cluttered and unsharp), especially on dark backgrounds, apart from that the effect is ugly and unattractive. When transparency is turned off things look better, but the differences are still there. Safari and Chrome don’t have this issue.

I’m using a Cinema HD screen, not a retina screen.

Addition (my actual questions):

- Can someone confirm this issue?

- Is there a setting/userstyle that can correct this?

- Or can I report this as a bug?

Asked by Basicsman 3 年前

Last reply by Basicsman 2 年前

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Trackpad and magic mouse stop scrolling after a while

Everything works when I start/restart firefox, then I can no longer scroll using the trackpad or my magic mouse after some time. The scrolling works in other applications… (閱讀更多)

Everything works when I start/restart firefox, then I can no longer scroll using the trackpad or my magic mouse after some time. The scrolling works in other applications, however.

Fixes I've tried that didn't work: disabled autoscrolling, smooth scrolling, and hardware acceleration. Turn on screen saver for a while and then log back in (https://discussions.apple.com/thread/5557954?start=15&tstart=0), always show scroll bars in mac system preferences. Fixes that work temporarily: Resetting firefox, quitting and restartting firefox

Add-ons and Extensions I use: Adblock Plus, Firebug, LibX, Google Scholar Button, and Google Scholar Search Using: Firefox v. 38.0.1, Mac OS v. 10.10.2 Yosimite

Asked by matthieu 5 年前

Last reply by guigs 4 年前

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Dragging a link onto the dock icon causes the link 3 new tabs to open each navigating to the url.

For unrelated reasons, I did a clean reinstall of Mac OS 10.11.1 and downloaded a fresh copy of Firefox and several add ons: noscript, better privacy, a cookie manager an… (閱讀更多)

For unrelated reasons, I did a clean reinstall of Mac OS 10.11.1 and downloaded a fresh copy of Firefox and several add ons: noscript, better privacy, a cookie manager and adblock plus. I notice that the issue persists. It occurs from multiple apps e.g. I often drag an untrusted url from an email in Apple Mail or from Facebook in Safari to the Firefox dock icon to open it in my more secure, locked down browser (Firefox).

Asked by rorynz 4 年前

Last reply by rorynz 4 年前

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Since installing 63.0.3, constant problems with running Firefox

I've had no problem with previous versions of Firefox. Since installing version 63.0.3, constant problems with crashing, hanging or loading homepage and websites extremel… (閱讀更多)

I've had no problem with previous versions of Firefox. Since installing version 63.0.3, constant problems with crashing, hanging or loading homepage and websites extremely slowly. Sometimes loading of homepage cycles through two or three partial sequences before completing. Have tried all obvious recommended solutions without success, including safe mode, refresh and reinstall. Am using MacBook Pro 10.10.5 and BT as my home page. I use Safari as my other browser and it continues to run without any issues

Asked by Drumlean 1 年前

Last reply by FredMcD 1 年前