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What *exactly" does "Firefox is being updated by another instance" mean?

I *interpret* it to mean a release update is being pushed to me, without my explicit permission, because I've recently seen updates pushed without permission. Currently a… (閱讀更多)

I *interpret* it to mean a release update is being pushed to me, without my explicit permission, because I've recently seen updates pushed without permission.

Currently at 62.0.3, not interested in updating to 63+ until update behavior is properly fixed or clarified.

Settings: "Check for updates but let you choose to install them" but it *appeared* that 63 (or something??) was being pushed without explicit permission; is that expected?

I hope Mozilla recognizes some people (myself included) interpret that behavior as similar to malware (or perhaps just weak documentation). although I'm sure that was not the intent!

So, for documentation purposes, what *exactly" does "Firefox is being updated by another instance" mean? A new release is being force-fed (as opposed to "offered")? Or were you trying to send an incremental (e.g. bug-fix) update?

  • Something* seemed to be pushing something (63 I assume) to me without my authorization; I ignored it, pending clarification.

Asked by BillM 1 年前

Answered by jscher2000 1 年前

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Problems with beta outlook email and Moziila -- Still Happening with Other Users

I am repeating the issue that was stated then 'closed' a few days ago, even though there are at least 2 of us 'out there' who are still experiencing the exact same proble… (閱讀更多)

I am repeating the issue that was stated then 'closed' a few days ago, even though there are at least 2 of us 'out there' who are still experiencing the exact same problem: I use Outlook email, and they changed me over to beta. Ever since, when I try to scroll down and check my email list, the screen keeps bouncing up to the top emails. It's impossible to scroll down to the lower ones. (They took away the option to switch out of beta.) Not only am I having the exact same problem, which started at the exact same time as the original note -- in September 2018, when Outlook 'permanently' changed service to what had previously been optional 'beta' -- I have now also stepped through each Mozilla troubleshooting step (1 thru 6+) & it has not resolved the frustrating behavior. I opened a case and have completed troubleshooting with Microsoft; they've pointed me to the "3rd party browser" for further troubleshooting. I am having no trouble whatsoever with Chrome, IE, or the Outlook Android app. It is ONLY happening (as described at the outset) when using Hotmail, transitioned from the beta with no way of returning to classic, when attempting to view my email account via the Mozilla browser. I sure hope you're able to dig into this further on your side: I would really prefer to use Firefox than another browser. Thank you!

Asked by LSS_Arlington 1 年前

Last reply by LSS_Arlington 1 年前

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Password manager not asking to remember proxy password

Recently I had to reset my general domain password (organization is split between production and general domain\network without domain trust, proxy is part of general net… (閱讀更多)

Recently I had to reset my general domain password (organization is split between production and general domain\network without domain trust, proxy is part of general network, I'm part of production so we have to authenticate to proxy). I have to do this every 6 months. After this last change, and after I input my credentials, Firefox 62.0.3 (and 62.0.2) no longer pops-out the "remember my password" option. 1. Option "Ask to save logins and passwords for websites" is on 2. Proxy is not on the list of exceptions 3. Yes, I have removed old authentication from the list of "Saved Logins" 4. Yes "Firefox will remember my History" If I input my new username and password (which is asked only once during session), Firefox works just fine until I close it. Next time it starts, Firefox once again asks for username and password and do not offer to "remember" this credentials.

Thank you.

Asked by toofat 1 年前

Answered by toofat 1 年前

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cant't log in,because no captcha is displayed

For some websites will be displayed at login or request captchas. After updating Firefox to 62.0.3 these captcha will not be displayed anymore. That was still the case wi… (閱讀更多)

For some websites will be displayed at login or request captchas. After updating Firefox to 62.0.3 these captcha will not be displayed anymore. That was still the case with the older version. I do not use any addons like adblocker etc, have cookies and cache cleared, Firefox cleaned up and even uninstalled and reinstalled Firefox. Always the same problem. No captchas are displayed. I can not log in or make a request. What's wrong?

Asked by Stichling 1 年前

Answered by McCoy 1 年前

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At the top of the Options page it says, "Your organization has disabled the ability to change some options."

At the top of the Options page it says, "Your organization has disabled the ability to change some options." What organization is this referring to? I'm at home, on a com… (閱讀更多)

At the top of the Options page it says, "Your organization has disabled the ability to change some options." What organization is this referring to? I'm at home, on a computer I bought after I retired that has never shared with anyone.

Asked by Harry Balzac 1 年前

Answered by cor-el 1 年前

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Firefox won't load web sites when VPN being used since upgrade to macOS 10.14.

Ever since I upgraded to macOS 10.14 (Mojave), Firefox v.62.0.3 (64 bit) will not load web pages when my Internet connection is routed through a VPN, not even web sites t… (閱讀更多)

Ever since I upgraded to macOS 10.14 (Mojave), Firefox v.62.0.3 (64 bit) will not load web pages when my Internet connection is routed through a VPN, not even web sites that are very popular, such as apple.com. I have tried other browsers, namely Safari and Opera, and these have loaded the pages Firefox wouldn't without problem. I thought the problem may be privacy add-ons that I had installed on Firefox, but even disabling all three of these add-ons did not correct the problem. Loading seems to hang when either looking up the address or, if it gets that far, at the TLS handshake, if that helps anyone suggest a solution.

Thanks for any advice.

Asked by teke978 1 年前

Last reply by teke978 1 年前

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Firefox crashes

I have had an issue with Firefox for a while now where it will randomly crash. It will completely close without warning and does not start back up afterward. Under the ta… (閱讀更多)

I have had an issue with Firefox for a while now where it will randomly crash. It will completely close without warning and does not start back up afterward. Under the tap Help and troubleshooting information, I pressed refresh Firefox and the issue didn't happen for almost a week. The crashing is random. In addition it changed my desired search engine from google to yahoo.

Crash Report ID: 76ff87a4-d01e-468b-b1ec-d88c50181112 Signature: IPCError-browser | ShutDownKill Version: 63.0.1

I am on a MacBook Pro

Asked by croman2 1 年前

Last reply by croman2 1 年前

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Multiple Secure connection failed after windows update

A couple of days ago my computer (an HP laptop) ran a windows 10 update. Afterwards I have multiple sites telling me Secure Connection Failed, including Gmail and many ne… (閱讀更多)

A couple of days ago my computer (an HP laptop) ran a windows 10 update. Afterwards I have multiple sites telling me Secure Connection Failed, including Gmail and many news sites. I also have some sites not loading correctly (not sure how to describe it so I included a full screen shot of the page in uploaded images). Now the thing is I don't have the problems with Microsoft edge, on my phone or on my old computer's Firefox that hasn't had the Windows update, so I know the problem is related to that. I've already tried clearing the cache, refreshing Firefox and even uninstalled/reinstalled it. None of them worked.Hopefully someone can help me find a workaround or the next Firefox update will address/fix these issues.

Asked by Hiigara129 1 年前

Answered by Hiigara129 1 年前

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Browser window gets bigger each time I open it.

The browser window get 2 or 3 millimeters bigger each time I open it. It doesn't get bigger or smaller while it is open. But if close it and open it again, its slightly… (閱讀更多)

The browser window get 2 or 3 millimeters bigger each time I open it. It doesn't get bigger or smaller while it is open. But if close it and open it again, its slightly bigger bothe vertically and horizontally. Eventually it gets too big for the computer screen and I have to manually reduce it in size, and the cycle starts over again. How do I corecct this?

Asked by XakhopNarely 1 年前

Last reply by XakhopNarely 1 年前

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When I open a new tab, no inscriptions can be read, as they are shown in strange charachters

I have tried installing the program in different languages (Russian, Ukrainian, and English), but each time I have the same result (please see the print screen below). … (閱讀更多)

I have tried installing the program in different languages (Russian, Ukrainian, and English), but each time I have the same result (please see the print screen below).

Asked by Yakov59 1 年前

Last reply by cor-el 1 年前

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How do I stop search suggestions in Windows 10

I use private browsing in Windows 10 on my laptop. I have unticked the Provide Search Suggestions and the boxes underneath but I still get a blue box under the address ba… (閱讀更多)

I use private browsing in Windows 10 on my laptop. I have unticked the Provide Search Suggestions and the boxes underneath but I still get a blue box under the address bar repeating what I type. Then a white box appears under that with the same info. Extremely annoying. How do I stop these suggestions appearing? Thanks.

Asked by fergus0n 1 年前

Answered by cor-el 1 年前

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firefox displays ’s “BENEFACTOR”

Firefox displays characters that are not correctly translated NYC mansion of Oleg Deripaska, Manafort’s “BENEFACTOR” has been frozen alongside all of h… (閱讀更多)

Firefox displays characters that are not correctly translated

   NYC mansion of Oleg Deripaska, Manafort’s “BENEFACTOR” has been frozen alongside all of his U.S. assets, according to the NY Post.
   Hmmmm.
   ⁦@dcpoll⁩  https://t.co/XqwwdzC6wm
   — (((DuneMyThang™))) (@Kris_Sacrebleu) October 8, 2018

Asked by rnielson@cox.net 1 年前

Answered by cor-el 1 年前

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ABC TV episodes won't play

I watch General Hospital online and it was working fine until the last update, about 2-3 weeks ago. Now the episodes will not run. I have tried running the browser in "Sa… (閱讀更多)

I watch General Hospital online and it was working fine until the last update, about 2-3 weeks ago. Now the episodes will not run. I have tried running the browser in "Safe Mode" and turning tracking off, as suggested, but neither of these worked. Please help.

Thank you, Lisa

Asked by Hafapea 1 年前

Answered by Hafapea 1 年前

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FF keeps rendering text in BOLD instead of the font-weight set in CSS. Anyone else having this issue?

I'm having this issue in Firefox where it's rendering all of the Google fonts on two websites I've created as BOLD instead of THIN or REGULAR or whatever else they're set… (閱讀更多)

I'm having this issue in Firefox where it's rendering all of the Google fonts on two websites I've created as BOLD instead of THIN or REGULAR or whatever else they're set to in the CSS. I've found many instances online of users reporting this and similar issues over the past few years and have tried a number of solutions. Adding the following code as "extra CSS" to the Wordpress theme is the only thing that fixes it:

html { -moz-osx-font-smoothing: grayscale; -webkit-font-smoothing: antialiased; font-smoothing: antialiased; }

Yet adding this code has caused other rendering issues on the site. Both sites I'm having this issue on look fine in Chrome and Safari btw. I've troubleshooted by clearing my caches, disabling the few plugins I have installed and switched to different WP themes by different developers but the problem persists. I tried changing FF settings too... disabling plugins and add-ons, switched themes and turned off hardware acceleration to no avail. It should be noted I don't notice this on random sites I visit, just these that I've created using Wordpress. Checking another site I created by hand coding the Google fonts render fine.

Attached are two examples of the issue. First is the correct rendering, second is the incorrect BOLD rendering of the same text. Any thoughts anyone?

Asked by o-o--LOKI--o-o 1 年前

Last reply by jscher2000 1 年前

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Firefox Crashes

Every version of Firefox since 62.0.3 has been unstable on my system to the point of being completely useless. The crashes I suffer from were clearly introduced in the tr… (閱讀更多)

Every version of Firefox since 62.0.3 has been unstable on my system to the point of being completely useless. The crashes I suffer from were clearly introduced in the transition from 62.0.3 to 63.0, because every version from 63.0 to 70.0 has been unusable, and every time reverting to 62.0.3 gives me back a working browser. (By 'unusable' I mean crashing literally within a few seconds of starting up).

However, 62.x is now so ancient that if I can't have a working version of Firefox soon I will have to give it up in favour of something more modern and secure!

Please can you investigate and fix this issue!

Asked by Ian 8 個月前

Last reply by smihiran98 8 個月前

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Firefox crashes

Firefox crashes at startup after installing update. Clean install does the same. I have followed the instructions in Mozilla help to this point - does not open in "safe m… (閱讀更多)

Firefox crashes at startup after installing update. Clean install does the same. I have followed the instructions in Mozilla help to this point - does not open in "safe mode" etc. Any ideas?

Asked by ekimba 1 年前

Last reply by FredMcD 1 年前

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Firefox wants to open advertizing tabs when I click link

Firefox has begun opening a new tab, when I click on a link, e.g. a new article in the Times and then asks if I will allow it. These are usually ads or questionnaires wh… (閱讀更多)

Firefox has begun opening a new tab, when I click on a link, e.g. a new article in the Times and then asks if I will allow it. These are usually ads or questionnaires which I do not want to open. But I have to jump to that new tab to close it. This is an annoying nuisance, and did not use to happen.

Asked by HarveyNoordsy 1 年前

Last reply by cor-el 1 年前

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This is impossible. I refreshed FF, lost all my bookmarks, and can't get them back from the Old Firefox folder.

I had to refresh FF because it kept crashing. I lost all my bookmarks -- years of them! I have tried to get them back by importing from the Old Firefox folder, but nothin… (閱讀更多)

I had to refresh FF because it kept crashing. I lost all my bookmarks -- years of them! I have tried to get them back by importing from the Old Firefox folder, but nothing works. I get NO bookmarks. I have always touted FF as the best browser, but today I am incredibly sad to lose all of those because FF wouldn't stop crashing. It seems one needs more technical expertise than should be required.

Asked by kemscm 1 年前

Answered by jscher2000 1 年前