Firefox 技術支援討論區

The add on, Kasperky 4.6.2.23.1 has been disabled but has been working fine until last week. I cannot believe that Kaspersky has gone through the process that Mozilla require or shouldn't they recognise established companies such as Kaspersky.

I have a number of HP iLO connections within my corporate network which I use FF to access so that I can control my servers. These are all HTTPS connections and firmware-based and since the servers are now around 5 years old, HP no longer is releasing updates for the iLO.

For most of the iLO connections I'm getting the following error in FF:

Secure Connection Failed

An error occurred during a connection to bkp4.systems.aims.my. SSL received a weak ephemeral Diffie-Hellman key in Server Key Exchange handshake message. (Error code: ssl_error_weak_server_ephemeral_dh_key)

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I then have to open up IE to get to the site to do my work and this is very frustrating that I cannot bypass this bug.

I also have supplier portals which we use for our backups and other stuff and I get the same error there and have to use IE to get into those sites.

Is there a fix to this problem or do I have to ditch FF for IE just to get my daily work done??

Roboform no longer works with the latest upgrade but will workl withj earlier versions.

1. Please advise how I downgrade the version I have

2. How do I ensure updates do not happen automatically in the future.

I just got a new laptop and I had downloaded Mozilla. After saving all of the bookmarks I had on my Desktop, installing Norton 360, Chrome, and Office 365, I restarted the laptop, but then when I opened up Mozilla again this error message came up and it did not give me the option of adding an exception. I have seen all of the other threads concerning this issue but didn't really understand them. If someone could please help me, I would very much appreciate it! Thank you!

Firefox goes into non-responding mode when I'm trying to import my HTML backup file of bookmarks. Process takes 25 % of CPU, then an "unresponsive script" message pops up. Pressing Continue, Debug or Stop is useless : the same message pops up a while later. I have to forcibly close Firefox.

Script is chrome://browser/content/places/editBookmarkOverlay.js:1112.

The following measures did not work :

- Disable all extensions.

- Start in Firefox Safe Mode (a different script becomes unresponsive : chrome://browser/content/browser.js:6888).

- Disable Adobe Flash protected mode in Shockwave Flash.

I successfully tried to import this very file in Firefox before reinstalling my PC from scratch (I believe it was in a previous Firefox version). It has been exported from Opera and has around 10 000 bookmarks. I can open it with Firefox and view it in a tab. It's only import into bookmarks that fails.

Thanks in advance for your help.

Starting with version 43.0.0 Firefox started to crash on my machine. With 43.0.0 it happend a few times, but with 43.0.1 it crashes just after startup. I try to send a crash report every time it happens but it says there was a problem sending it. In the submit log it says "Crash report submission failure: Could not establish connection to the server". Because of this I do not have a directory of sumitted crash reports, only one with pending reports.

I have tried reinstalling Firefox twice, reset Firefox so no plugins or addons are installed but it still crashes shortly after startup. Even when it is open long enough for me to exit Firefox it crashes on exit.

I can include a few report ids but as they have not been sent I don't know how much good they will be: ea4782b8-f222-46f3-95a3-620a8b783844, 4cf5165b-3ad4-49c1-8615-6c2665799791, 7ac58778-bc59-44c3-8579-ba4be962a5a8. I do have the .dmp and .extra files for these crashes.

I am running Windows XP.

I have data from the troubleshooting page as RAW (JSON I guess) and text:

{

 "application": {
   "name": "Firefox",
   "version": "43.0.1",
   "buildID": "20151216175450",
   "userAgent": "Mozilla/5.0 (Windows NT 5.1; rv:43.0) Gecko/20100101 Firefox/43.0",
   "safeMode": false,
   "updateChannel": "release",
   "supportURL": "https://support.mozilla.org/1/firefox/43.0.1/WINNT/en-GB/",
   "numTotalWindows": 1,
   "numRemoteWindows": 0,
   "remoteAutoStart": false
 },
 "modifiedPreferences": {
   "browser.cache.disk.smart_size.first_run": false,
   "browser.cache.disk.capacity": 1048576,
   "browser.cache.disk.filesystem_reported": 1,
   "browser.cache.frecency_experiment": 4,
   "browser.download.importedFromSqlite": true,
   "browser.places.smartBookmarksVersion": 7,
   "browser.sessionstore.upgradeBackup.latestBuildID": "20151216175450",
   "browser.startup.homepage_override.mstone": "43.0.1",
   "browser.startup.homepage_override.buildID": "20151216175450",
   "dom.apps.reset-permissions": true,
   "dom.mozApps.used": true,
   "extensions.lastAppVersion": "43.0.1",
   "gfx.crash-guard.d3d11layers.appVersion": "43.0.1",
   "gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11": true,
   "gfx.crash-guard.d3d11layers.feature-d3d11": true,
   "gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11": false,
   "gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp": false,
   "gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle": true,
   "gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle": true,
   "gfx.crash-guard.d3d11layers.feature-d2d": true,
   "gfx.crash-guard.status.glcontext": 3,
   "gfx.crash-guard.d3d11layers.driverVersion": "6.14.13.2049",
   "gfx.crash-guard.d3d11layers.deviceID": "0x1244",
   "gfx.crash-guard.status.d3d11layers": 2,
   "media.hardware-video-decoding.failed": true,
   "network.cookie.prefsMigrated": true,
   "places.history.expiration.transient_current_max_pages": 20435,
   "plugin.importedState": true,
   "plugin.disable_full_page_plugin_for_types": "application/pdf",
   "privacy.sanitize.migrateFx3Prefs": true
 },
 "lockedPreferences": {},
 "graphics": {
   "numTotalWindows": 1,
   "numAcceleratedWindows": 1,
   "windowLayerManagerType": "Direct3D 9",
   "windowLayerManagerRemote": true,
   "supportsHardwareH264": "No; Failed to create H264 decoder",
   "adapterDescription": "NVIDIA GeForce GTX 550 Ti",
   "adapterVendorID": "0x10de",
   "adapterDeviceID": "0x1244",
   "adapterSubsysID": "00000000",
   "adapterRAM": "Unknown",
   "adapterDrivers": "nv4_disp",
   "driverVersion": "6.14.13.2049",
   "driverDate": "6-21-2013",
   "adapterDescription2": "",
   "adapterVendorID2": "",
   "adapterDeviceID2": "",
   "adapterSubsysID2": "",
   "adapterRAM2": "",
   "adapterDrivers2": "",
   "driverVersion2": "",
   "driverDate2": "",
   "isGPU2Active": false,
   "direct2DEnabled": false,
   "directWriteEnabled": false,
   "directWriteVersion": "0.0.0.0",
   "direct2DEnabledMessage": [
     ""
   ],
   "webglRendererMessage": [
     ""
   ],
   "info": {
     "AzureCanvasBackend": "skia",
     "AzureSkiaAccelerated": 0,
     "AzureFallbackCanvasBackend": "cairo",
     "AzureContentBackend": "cairo"
   },
   "failures": [
     "[GFX1-]: GLContext is disabled due to a previous crash.",
     "[GFX1-]: GLContext is disabled due to a previous crash.",
     "[GFX1-]: GLContext is disabled due to a previous crash.",
     "[GFX1-]: GLContext is disabled due to a previous crash.",
     "[GFX1-]: GLContext is disabled due to a previous crash.",
     "[GFX1-]: GLContext is disabled due to a previous crash."
   ],
   "indices": [
     0,
     6,
     2,
     3,
     4,
     5
   ]
 },
 "javaScript": {
   "incrementalGCEnabled": true
 },
 "accessibility": {
   "isActive": false,
   "forceDisabled": 0
 },
 "libraryVersions": {
   "NSPR": {
     "minVersion": "4.10.10",
     "version": "4.10.10"
   },
   "NSS": {
     "minVersion": "3.20.1 Basic ECC",
     "version": "3.20.1 Basic ECC"
   },
   "NSSUTIL": {
     "minVersion": "3.20.1",
     "version": "3.20.1"
   },
   "NSSSSL": {
     "minVersion": "3.20.1 Basic ECC",
     "version": "3.20.1 Basic ECC"
   },
   "NSSSMIME": {
     "minVersion": "3.20.1 Basic ECC",
     "version": "3.20.1 Basic ECC"
   }
 },
 "userJS": {
   "exists": false
 },
 "crashes": {
   "submitted": [],
   "pending": 26
 },
 "extensions": [
   {
     "name": "Microsoft .NET Framework Assistant",
     "version": "0.0.0",
     "isActive": false,
     "id": "{20a82645-c095-46ed-80e3-08825760534b}"
   }
 ],
 "experiments": []

}

Firefox is reporting (Help>About Firefox) that it is running v.43.0.1 and that "Firefox is up-to-date".

I'm not sure whether it is incorrectly reporting v.43.0.1 when it is in fact up-to-date, or thinks that v43.0.1 is the latest.

I could presumably download and install the latest version, but I am concerned why Firefox thinks it is up-to-date, when it clearly isn't.

I have been happy with FF v43 until I decided to update to v50. It installed but would not launch, saying "mozglue.dll" was missing. I found on Google that some other users had the same problem, with some advice that AVG might be the problem. I found the mozglue.dll was in fact in Program Files - and repeated uninstalls and reinstalls of FF v50 with AVG also uninstalled made no difference. I (mistakenly) found that reusing my original install file of v43 then produced the same result - until I discovered that FF was updating my v43 to v47 within seconds of launching. I finally beat FF automatic updating to get to the Option "do not update," so I have a working, albeit old version of Firefox. Any advice would be welcome - while I fiddle with various workarounds of annoying warnings about my FF being out of date and its knock-on affect on add-ons etc. PS: I am very happily (and stubbornly) Windows XP Professional 64-bit sp2, but I suggest it's not my operating system at fault because other sufferers use a variety of OS. Thanks, Kevin in the UK

I want to sort all of my bookmarks so I can eliminate duplicates and old junk. In the middle of the bookmark file, there is a separator. Above the separator, the bookmarks are nicely sorted. Below the separator, they're a mixed-up mess. I want to get rid of that separator.

According to your help page, this problem has been solved, however, it is not solved for me! When I double click on the tab bar the site I am on disappears and I have to reopen Firefox.

Can't attach PDF files in Office 365 mail since late 2015. Just get the wheel of death! (see print screen). Works fine in Chrome. Issue with a firefox update?

Cleared cookies, history, cache and DNS. Run in firefox safe mode and refreshed firefox. Still no joy. Please help!

The browser is correctly remembering my home page, but has suddenly forgotten to remember my windows and tabs from last time.

I have set it to do that in General Options.

I have cleared the cache.

I am running Firefox 43.0.1 on WinXP (problem has only just started to happen).

Thanks in anticipation someone can help.

first of all, i have been using this browser for a decade but this is turning to be a very annoying thing, i don't know if FF dev team thought about this, the aswome bar actually keep tracks of your old website even if you deleted your history completely, which in my books means a privacy breach !

every website i visited before i removed my browsing history is being suggested to me by this so called "awesome" bar,

it start with the word visit *****.com

hey dev team, you do understand that when people want to delete their history the main reason is not to visit some of the old websites!

Edit: i added a picture , to give you a better perspective.

Hi all. I've been using Pale Moon for a good while and I'm thinking about coming back to Firefox. I have the latest version of Firefox installed, and I'm trying to bring my Pale Moon profile over to Firefox. Or at least my history.

MozBackup saves and restores PM profiles just the same as it does FF profiles, as .pcv files. I've tried many times to "restore" a new FF profile from a saved PM .pcv backup. I get an error saying that the selected backup isn't for the selected application -- please see my screen shot. That's true, but if MozBackup treats the two browsers them same and saves both as .pcv, I'd think I'd be able to move my profiles interchangeably?

The most important thing to me is my History in my PM profile. I've done the import/export bookmarks from PM to FF, but that's only bookmarks, not history. And copy/paste the PM profile folder into my Firefox profile folder of course doesn't work.

Is there a tweak to MozBackup that I can do to make this work, that is, "restoring" my PM profile to my FF profile, or is there another way that I can bring my history, if nothing else, from PM to FF?

Thank you so much --

SBS

Firefox is hanging at sites like www.kongregate.com which use Shockwave Flash player. I get the "unresponsive script" error and nothing is helping. I've already reinstalled Firefox and Shockwave. I've tried disabling hardware acceleration and Adobe Flash protected mode (it was already disabled both in Add-ons and about:config). I've tried changing dom.max_script_run_time to 20. Everything works fine when I disable Shockwave but then I can't play most of the browser based games. Then again it might be the sites fault. I'm not sure what else to do. Help would be appreciated.

this morning they worked; this afternoon they do not. the error message says they cannot be verified. does each add-on have to be tweaked by its owner? what a mess! i'm using windows 7 and firefox 43.0.1.

Greetings,

I see that a 64-bit version is now available, and I would like to install it. Will it automatically uninstall my 32-bit version? Or can I run it side-by-side with the 64-bit version?

Thanks, Shane.