Profile/session doesn't ever save/load

I run normal firefox on linux. Fully up-to-date. Every time I quit the app, it reverts to a version of my profile from a month ago, and loads all the tabs I had open then… (閱讀更多)

I run normal firefox on linux. Fully up-to-date. Every time I quit the app, it reverts to a version of my profile from a month ago, and loads all the tabs I had open then, and then receives all the tabs that I sent to the device in the interim (~1 month). As I speak, it just caught the 60 or 70 tabs in this window.

I tried changing the name of my profile folder to randomstring.defaultOLD and changed one of the backups to randomstring.default. This didn't change the behavior. I'm still stuck in the loop. I saved my tabs with onetab, because firefox isn't remembering my session anymore. I thought it was something to do with updates, like it only loses its mind upon updates, but that's not true. It thinks it's updating firefox EVERY TIME, because the one time it's loading to 1 month ago it was updating, but I'm 100% sure there are no updates to firefox in my linux. It's just hallucinating.

The articles on restoring from backup are outdated. They say to use an html file. There is no html file. It's just folders for profiles, not html files. HELP!

Open 32 40

Cannot Use the Firefox Browser Built-in VPN

My Firefox browser shows the built-in icon (x VPN) in the upper right of the screen. If I click on the icon it starts the process that results in successfully logging in… (閱讀更多)

My Firefox browser shows the built-in icon (x VPN) in the upper right of the screen. If I click on the icon it starts the process that results in successfully logging into my mozilla account and the screen prints out the following: Next: Turn on VPN

One more step to boost your browser’s privacy. Go to the open panel and turn it on.

But the screen shows no open panel! If I click on the (x VPN) again, the process starts over.

I have checked Settings > Privacy & Security and made sure that the entry "Allow Firefox to improve features, performance, and stability between updates" is checked. I have made sure that browser.ipProtection.enabled is set to true; browser.ipProtection.everOpenedPanel is set to false; and I see no entry for browser.ipProtection.openedPanelWithLocation.

I have signed out completely from the Mozilla account, restarted the browser, and logged back in to restart the process using (x VPN) but it still doesn't work.

Open 13

cannot write & edit/highlight/change text colours etc before sendinge email using firefox browser

when i use Chrome or edge to access yahoo email I can write & edit. when using Firefox browser; I cannot write & edit/highlight/change text colours etc before sen… (閱讀更多)

when i use Chrome or edge to access yahoo email I can write & edit. when using Firefox browser; I cannot write & edit/highlight/change text colours etc before sending. tried deleteing & re-installing Firefox . please help. Driving me crazy rsvp

Open 13 30

In Windows 11, Firefox shows only a black image on Google Maps and some other web sites

The problem is illustrated in the first image attached: Google Maps shows no image, just solid black. This does not occur in browsers other than Firefox. After restarting… (閱讀更多)

The problem is illustrated in the first image attached: Google Maps shows no image, just solid black. This does not occur in browsers other than Firefox.

After restarting my laptop, the same problem persists, but on first going to the Google Maps website the usual image of my neighborhood flashes, then disappears to be replaced by the black.

The second attached image shows four possible causes and fixes offered by Google AI. I tried them all, and nothing made any difference. This image also shows that the thumbnail image appears when my cursor hovers over the tab in which Maps is open.

The only thing out of the ordinary I did before this problem occurred was browsing the Firefox Extensions on advice of Google AI to turn off the intrusive "Genius" AI pop-ups, but I didn't discover anything relevant and I don't think I made any changes.

I'd welcome any suggestions for what to try next,

Open 11

Stop the "Secure Connection Failed" page that continues to not allow me into a website

Over and over again when I try to open a website I get the notice that says "Secure Connection Failed". I have to restart my laptop and then I can open the website that … (閱讀更多)

Over and over again when I try to open a website I get the notice that says "Secure Connection Failed". I have to restart my laptop and then I can open the website that I tried to access before. I've tried using the suggestions in the forum with no result in solving this problem. I've attached the page that comes up showing the problem.

Open 11

Unable to login to Netflix with Firefox

I installed Mozilla Firefox today as an alternative to Chrome. I imported all my bookmarks and history, then sat down to watch Netflix. However, I could not log into Netf… (閱讀更多)

I installed Mozilla Firefox today as an alternative to Chrome. I imported all my bookmarks and history, then sat down to watch Netflix. However, I could not log into Netflix in Firefox. Just 10 minutes prior, I had been watching a show using Chrome, so I know that there is nothing wrong with my Netflix account. I began to read up on Firefox and netflix issues and feel like I have tried everything. I cleaned the memory cache (even though it was my first time trying to access Netflix on Firefox), I made sure the Widevine thing was installed and active, so Youtube works. DRM was enabled, no VPN, no extensions active, I tried troubleshooting mode and made a new profile - but no luck. It still said something went wrong. I went back to Chrome to watch some more Netflix without problems, then retried on Firefox.

Unsure what to try next. I get that I could just use Chrome, or even download Netflix. But at this point, I just want to solve the issue because it bothers me.

Thankful for any tips.

Open 10 1

Backup File not being Created

FF 154.0 will not create a backup file. Trying to create an initial backup to my D: drive (2 TB Samsung 990 Pro M.2 Gen 4 NVMe SSD with 86% free space). WIN Pro 25H2 Oper… (閱讀更多)

FF 154.0 will not create a backup file. Trying to create an initial backup to my D: drive (2 TB Samsung 990 Pro M.2 Gen 4 NVMe SSD with 86% free space). WIN Pro 25H2 Operating system, Intel Core i7-14700K CPU; 64 GB DDR5 - 5600 MHz Corsair Vengeance DRAM.

No matter what I do I can't get the initial backup to complete even though the D:/Restore Firefox folder was created. I consistently get this message, “Hmm, there was a problem with the backup. Please try again in a few minutes.” The message result of browser.backup.backup-debug-info is:

{"lastBackupAttempt":1787153673,"errorCode":9,"lastRunStep":13}

Open 9

Unable to select a new town on weathersa.co.za new website but it works on Chrome Android, Firefox Android says Web server is down

Weathersa.co.za recently launched a new website. There is a function to select towns for a forecast. The select function is not working on Firefox Windows. It seems that … (閱讀更多)

Weathersa.co.za recently launched a new website. There is a function to select towns for a forecast. The select function is not working on Firefox Windows. It seems that Privacy Badger may have issues with the site on Windows. If I turn all ad and track blockers off the site works correctly on Firefox Android. I cannot get it to work properly on Windows. Has anyone else has this problem, Suggestions to resolve this please

Open 8

Why does Firefox private browsing no longer work for mail.com?

the login never completes and there are messages at the bottom of the screen that it is waiting for various sites like ips.navigatorixa mail.com if I wait Firefox eventua… (閱讀更多)

the login never completes and there are messages at the bottom of the screen that it is waiting for various sites like ips.navigatorixa mail.com if I wait Firefox eventually times out with site not responding

Open 8

How to stop Firefox granting automatic cross-site cookie permissions?

How can I stop Firefox from automatic granting sites cross-site cookie permissions (see screenshot)? The problem is that the cross-site cookie(s) granted for a site more … (閱讀更多)

How can I stop Firefox from automatic granting sites cross-site cookie permissions (see screenshot)? The problem is that the cross-site cookie(s) granted for a site more often than not is completely unrelated to that site. This problem is very frustrating.

I have tried changing several settings in Tracking Protection but nothing has stopped Firefox from auto-granting these permissions. I have for example turned off "Fix major site issues (recommended)" but it has not changed this behavior.

Thankful for any help.

Open 7

Can't add extension, just get a throbber that never stops

I'm on FF 154.0. The power went out here and when it came back and I booted the desktop computer something had changed in FF. I used to see the active tab as green in … (閱讀更多)

I'm on FF 154.0. The power went out here and when it came back and I booted the desktop computer something had changed in FF.

I used to see the active tab as green in the tab bar and yellow for the rest, but now they're all gray until I mouse over the bar and only then does it turn green/yellow.

I struggled with this for many hours trying many //active tab color// solutions I found in searches but nothing got it back to my old behavior.

So as a last resort I tried adding the Firefox Color extension, but when I click Add to Firefox it just turns into a throbber that never changes so it doesn't install. I'm stuck!

Frustrated!!

Open 6

Can no longer login website with Firefox

Hi, I can no longer login using Firefox (latest version for my mac 154.0) into a website that I had no issues logging into until now. Nothing that I am aware off changed … (閱讀更多)

Hi, I can no longer login using Firefox (latest version for my mac 154.0) into a website that I had no issues logging into until now. Nothing that I am aware off changed on my computer during the last few months. I turned off protections for the website, but it doesn't help. It just sits there, no error message.

I can login into the same website, with the same exact credentials using Safari.

Any idea why this might happen? Does anyone else experiences the same?

Open 6

Lately when browsing, the desktop screen goes to the Firefox "Recent Browsing" page instead of the URL I asked for.

When searching for any type of URL or page on Firefox, unexpected things have been occurring. The most common action is that the Recent Browsing page opens up instead of … (閱讀更多)

When searching for any type of URL or page on Firefox, unexpected things have been occurring. The most common action is that the Recent Browsing page opens up instead of the page I was seeking. I can get to that page by clicking the tab, but it obviously should not be happening. Sometimes, I only see a completely blank page in white or gray. Again, I can get to the page by clicking the tab. A momentary blink occurs regularly when going to a new page.

I have cleaned up any unused or unimportant extensions and add-ons, since that was suggested as one cause. So far I have not taken a suggestion to clear all cookies and cache because of all the beneficial browsing that deletes. I have also not totally deleted the Firefox app because I am not sure a reinstall of all of my bookmarks, the homescreen with my 32 preset URLs, etc. will come back.

So I am looking for advice on what steps I should take to resolve this, in order of first taking the least destructive and problematic actions. Thanks, Joe

Open 5

Windows don't load after and hour of use. v154, Mac

For the last few days after an hour (or so) of use, browser windows try to load but don't finish. I checked the Mac activity monitor and see that FirefoxCP webextensions … (閱讀更多)

For the last few days after an hour (or so) of use, browser windows try to load but don't finish. I checked the Mac activity monitor and see that FirefoxCP webextensions is hogging memory--8GB! MacOS 26.6.2, Firefox for mac 154.0.1. Did the same thing for MacOS26.5.2. Is AI doing in performance? How can I find what to turn off?

Open 5

I can't sync my Firefox profile.

I'm using Firefox since 2013. Whenever I reset windows I always keep a copy of my profile folder. You can check the attachment. There is 83 copies of backup. About my ema… (閱讀更多)

I'm using Firefox since 2013. Whenever I reset windows I always keep a copy of my profile folder. You can check the attachment. There is 83 copies of backup.

About my email address linked to Firefox [redacted] @ovi.com, Account Disconnected, Sync is off. Sign In to synch hit the OTP wall and OVI email is discontinued. Here is important details: "Nokia Mail powered by Yahoo was discontinued in March 2015. Beginning in March 2015, users were no longer able to sign in, access their existing emails, or send and receive new messages using their Nokia Mail or Nokia Chat address. If they want to save their existing emails, they must copy their existing Nokia Mail to another email service or to their computer before March 2015" Source: https://en.wikipedia.org/wiki/Ovi_(Nokia)#Ovi_Mail

Microsoft offered migration to their Microsoft account to keep backup of [redacted] @ovi.com to their [redacted] @live.com. Any email sent to [redacted] @ovi.com doesn't reach to anyone, it is discontinued. [redacted] @live.com is currently active and maximum internet accounts are linked to [redacted] @live.com.

Also you can match my profile photo from Facebook and LinkedIn. Facebook: https://www.facebook.com/ [redacted] LinkedIn: https://www.linkedin.com/ [redacted]

If you need any further information regarding this issue, like any old OVI email or any further information, I am willing to provide them. I just want to replace [redacted] @ovi.com to [redacted] @live.com that's all.

Thanks for reading. Looking forward for a solution.


edit: redacted emails from public community support forum.

Open 5

How can I stop my browser from using a wierd font in sites?

My browser window (not my private browser window, however, is starting to show text in web pages as a reverse Hebrew font. I can't figure out why. Translations are turned… (閱讀更多)

My browser window (not my private browser window, however, is starting to show text in web pages as a reverse Hebrew font. I can't figure out why. Translations are turned off and it happens on a lot of different sites. There is a screenshot attached. How can I make it stop!!!

Open 5