Firefox 技術支援討論區

I have just started to encounter Tab Crash errors in FireFox. FireFox usually loads with no problems and runs OK for several minutes, with several Tabs open; but then will start to reprot Tab Crash errors when trying to open new or already open pages. I have tried following the steps on the online support: using latest versions of Firefox and Windows drivers; checked for spyware and malware; opened Firefox in Troubleshooting mode - the errors still occur, even in Troubleshooting mode.

I have one submitted crash report; ID bp-39f08be2-f4d8-486f-87d5-b69ef0240607

very grateful for any help or advice

Gareth

When I click on a dropdown the settings automatically open in a new tab. For instance when logging into something and choosing my password and/or username from a dropdown, when I click on my choice a new tab suddenly opens with the settings menu - specifically the autofill thru permissions area in the "privacy and security" submenu. Just started doing this randomly the other day so I rebooted the computer and that fixed the problem, but its now started doing it again. Please help?

Firefox provides the option to Remember search and form history under custom settings. I want the browser to remember search history but not remember form history. Is there a way to separate these two settings?

Good afternoon,

If necessary, I am available to add more information about this case (145005), in English or Portuguese.

Best regards,

Ana Patrícia Paquete Visual Designer

I've been using a Rewards site regularly (3/4 times per month) for several years without problem. This weekend the attached pop-up appeared. It makes no difference whether I select Resend or Cancel, the program just re-displays the pop-up trapping me in an endless loop. The only exit is to close the window and abort the process. I was able to complete the task without any problem using Edge instead so it appears to be a Firefox specific issue. I haven't consciously changed anything since last using the site successfully on 24 May. Any help/suggestions appreciated.

In my settings under Connected Services there is a list of devices that have signed into my firefox account. I do not recognize one of them. The Connected Service listed name is Firefox Mobile 126, Android 14. How can I find out where this is coming from?

Thank you

Hello, I am a tinkerer and I would like to tweak my Firefox Developer Edition to suit my tastes, but I don't know what each of the preference commands does. Could you provide a list explaining what each command does and, if possible, how to use them? I don't want to reinstall Firefox.italic text I prefer to do things properly. Thanks

While hovering over a Youtube video it shows the full video title as "hover text" if the tab is focused. However, if something else, even another Firefox window is focused hovering no longer shows anything. Is there some kind of setting to change that? I figured it could be browser and Youtube specific because Chrome shows it on Youtube even when not focused, but neither browser shows it on Google search for example, but I'm not sure.

I have just udated nightly. the tab hover shows a bunch of useless info. is there a way to get rid of it? apart from the image, that seems to be tweaked ibn settings for now, I don't need such a verbose mode. every usual surfer needs just and extended reading of the page title, that is usually cut when you have many tabs. I switched to FF because chrome conf made it unusable. hope FF isn't going into the same direction. Thanks for any help. andrea.

Every time I enable Light theme for taskbar it becomes disabled & reverts back to Dark Theme. This is not great for my eyesight. Why does Firefox force dark theme?

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox and youtube has no issues on other browsers.

When I open Firefox (with administrative privileges) lt won't stay open, it just looks like it going to load my previous season (at least that's what should happen), but after a few seconds it just stops and closes, all at once? Also, I should mention; Firefox is updated, Using Windows 10. I've tried to trouble shoot a little . . .

— Reinstalled Firefox. — I manually delete the files in Startup Cache by navigating to the cache folder in your Firefox profile. — Reinstalling Microsoft Visual C++ 2015 - 2022 Redistributable x86 and x64.

Now, at one point it did open, and I decided to refresh Firefox (removing extensions and restoring to default settings) by going to 'More troubleshooting information' option, then clicking the Refresh Firefox button. Closed it, restarted my laptop, and Firefox, added my usual extension / add-on. (I was thankfully able to save my bookmarks or back them up).

When I was done, I closed it. But when I try to open Firefox, lt won't stay open, it just looks like it going to load my previous season, but after a few seconds it just stops and closes?

Should I just remove Firefox all together from my laptop, and reinstall it??

A little while ago I noticed that the site I used to test my gamepads (hardwaretester.com/gamepad, formerly known as gamepad-tester.com) stopped working properly. I just assumed this was either something outside of the browser or the website itself was broken. Today I just tested with several other websites and browsers and confirmed that Firefox seems to be the issue. Even in Troubleshooting Mode it was completely broken.

L1, R1, R2, Triangle, Share, Options and the Left Stick seem to be the only things that function properly currently, with the DPad not doing anything and the rest of the face buttons/triggers hitting the wrong buttons. In the case of the right stick, L2 for some reason controls the vertical movement while the physical right stick still works horizontally. This controller works perfectly on the rest of my system, windows sees the proper buttons being pressed and games that support Dualsense work fine without any interference.

Below I have attached two images which show how the website I mentioned used to look, and the second image is how it looks now. I have a feeling some kind of update to Firefox's Gamepad API has broken this, somehow.

previously I added bookmarks to a menu bar at top of firefox. Now I have a bar that displays 2 bookmarks than a >>. I cannot expand this limited display or create a menu to display bookmarks though I can see them by clicking on the >>. Non of the menu suggestions is a fix.

Does anyone know how to control this and get me a more useful bookmarks menu display?

Hi. I am getting vertical lines sometimes. I have included two screen shots. I have checked browser.display.document_color_use = 0, and it was zero. I have tired this in Chrome and it works fine. And I tried in Firefox safe mode, and it still does these strange lines on some websites. I am running Windows 10, and have no other graphic issues except these lines. Websites are Windy.com and google maps. Thanks very much! James

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported by my browser, Firefox. I have never had any problems with it before. Is there a fix? Thanks

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't.

After years of it working out of the get-go while using Strict mode up till recently (about a year ago this was really low on my priority list) refused to work I though it was my Ad blocker was causing issues but after setting it in the filters to allow and even after turning it off still no dice.

Removed all add-ons tried again still Disqus comment section refused to load in the websites I regularly visit. So after giving up, I just look around in the browser setting to see if there is anything that may cause conflict with certain scripts from running.