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firefox account can't login

My email was recycled and couldn't receive the verification code, which led to the inability to log in to my firefox account.What should I do? If I create a new firefox a… (閱讀更多)

My email was recycled and couldn't receive the verification code, which led to the inability to log in to my firefox account.What should I do? If I create a new firefox account,how can I relate to my old account?

pacteraITDC 於 10 個月前 詢問

cor-el 最近回覆 於 10 個月前

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This account is not active. Please contact an administrator if you believe this is an error.

I use Firefox for many years. Firefox is always synced and I use "Firefox master password". The problem is that every time I try to sign in my account I see this message:… (閱讀更多)

I use Firefox for many years. Firefox is always synced and I use "Firefox master password".

The problem is that every time I try to sign in my account I see this message: "This account is not active. Please contact an administrator if you believe this is an error. " This message is looks like mozilla's prank, because someone needs to sign in first to get help! As I try to get help, "support mozilla" is drive me to an endless loop in Mozilla.org.

After several minutes (I think about 15minutes) I don't know why and how but I'm in! This is happened every time I try to sign in my account!

Why is so much time consuming and frustrating the way to sign in? What it means "This account is not active." and why don't given a reason why this happens or/and a way to fix? Why I can't just type the UN/Pass to sign in?

Thanks in advance and sorry for my english.

AntonyMan 於 12 個月前 詢問

AntonyMan 於 12 個月前 解答

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I cannot login to my firefox account, reason it gives is "state"

I have no idea what state is on file as being my state of residence (I move a lot for a civilian), but I've lived at this address for the last three or four years and nev… (閱讀更多)

I have no idea what state is on file as being my state of residence (I move a lot for a civilian), but I've lived at this address for the last three or four years and never had any issue with logging in to my firefox account before. I have plenty of trouble with my location WITHIN the state (Oklahoma), because apparently the only cities that exist in the state are OKC and Tulsa /eyeroll, but I've never had an issue with the state itself being misidentified. I could understand if a VPN was causing the issue, but I'm not using a VPN (I know, I probably should, but imagine the login issue THEN! lol). Thanks in advance for any help.

Kesra 於 1 年前 詢問

ExtremeMachinez 最近回覆 於 1 年前

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Unable to Login

I am unable to login to firefox accounts . I have the correct Email and Password, but it keeps asking me for the conformation code sent to the email for login, but i dont… (閱讀更多)

I am unable to login to firefox accounts .

I have the correct Email and Password, but it keeps asking me for the conformation code sent to the email for login, but i dont have access to the Email as the password is saved in sync server.

I mean the Lockwise Sync server. No i don't have any device currently logged in to Sync. I recently Formatted my PC, So all files for password manager were lost(I synced the logins to the server before formatting my pc hoping that the Login id and Password for the Accounts would be enough to retrieve them ) and am trying to retrieve the logins.

No luck with the login links i can login but cannot change anything in the settings, it says :

" NOTE: Before you can view or make changes to this section, you will need to verify your email address. "

So any way i try it is asking for the conformation code sent to my Email address Whose password is stuck in my sync server.

So its like


can't access the sync server -------because------- can't access my email for code------because--------can't access my firefox lockwise -------because-------can't access sync server

Need Help ASAP Please.

029gautam 於 1 年前 詢問

Wesley Branton 最近回覆 於 1 年前

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Forgot My firefox account password

I tried to install lockwise on my mobile, but unfortunately I forgot my password to my account, which contain all the information. Luckily I have access to the associated… (閱讀更多)

I tried to install lockwise on my mobile, but unfortunately I forgot my password to my account, which contain all the information. Luckily I have access to the associated email also the account is logged in on my laptop. But when resetting the password, I got a warning that I might lose some of my saved password and bookmarks, which I really don't want. Is there still anyway for me save my account without loosing any of my contents ?

Ahsan 於 1 年前 詢問

cor-el 於 1 年前 解答

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login details, bookmarks

I changed the password for the firefox account because I installed a new windows, after which all login details and bookmarks disappeared. during the password change I wa… (閱讀更多)

I changed the password for the firefox account because I installed a new windows, after which all login details and bookmarks disappeared. during the password change I was not informed that I would lose all data! I let you keep this information in the cloud in trust and you deleted it? Have you gone crazy!?!?!?!? I want to get back my data immediately! I see that a lot of people have a similar problem and you don't do anything about it? How can I trust you at all in this situation?

gosukody 於 1 年前 詢問

Shashank Shekhar 最近回覆 於 1 年前

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Adware hidden in Firefox Account

I recently observed that when I visit a certain page (not a website, but a certain page in the website), it seems to be attempting to load flashing the "X" repeatedly. Af… (閱讀更多)

I recently observed that when I visit a certain page (not a website, but a certain page in the website), it seems to be attempting to load flashing the "X" repeatedly. After a few seconds it stops and within 10 seconds I am then redirected to a scam survey website asking me how satisfied I am with my internet provider. I immediately assumed the worst and ran McAfee scans, cleared cache, Malwarebytes free trial scans and no joy.

Then I logged into another computer and loaded up the same page. Please note instead of logging into Firefox and clicking on my bookmark, I simply went to the website, logged in and went to the page. It is the same link in the end. Nothing happened. I thought it was something wrong with my PC at this stage.

I then decided to log into Firefox to see if that would yield different results. I logged in on the other computer that had not presented the spam yet. I clicked the bookmark and it did it. The spam page loaded. From this I understand whatever is causing the problem is in my Firefox Account data.

I then immediately logged out of Firefox on the second computer, uninstalled it and then redownloaded it. Without logging in, the spam still comes up. I am lost. Neither McAfee, Malwarebytes or AdwCleaner find it.

The link for the spam is different every time, usually ending in ".xyz".

Before the spam was present, the page always had a normal padlock beside the URL. Now,sometimes not always, when the spam is going to come up it has an orange warning symbol and say some elements are not secure, and it says something about images.

The page it occurs on is on eBay, and I have used this site no problem for years. It only occurs on my regional message page specific to my country, not on the message page on "ebay.com".

Any help greatly appreciated.

g474 於 1 年前 詢問

jscher2000 最近回覆 於 1 年前

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I need an admin to remove my email address from the "this address bounced" list

I am having the same problem as https://bugzilla.mozilla.org/show_bug.cgi?id=1459780 https://bugzilla.mozilla.org/show_bug.cgi?id=1479607 I had accidentally deleted the e… (閱讀更多)

I am having the same problem as https://bugzilla.mozilla.org/show_bug.cgi?id=1459780 https://bugzilla.mozilla.org/show_bug.cgi?id=1479607

I had accidentally deleted the email address I use from my email server before trying to sign back in to Firefox Sync. I added it back, and made sure that it works. However, it is impossible for me to sign in at all any more because I'm getting the "Your Email was just Returned. Mistyped Email?" error.

Please remove my email address from the bounce list so that I can sign in.

marunz 於 1 年前 詢問

philipp 最近回覆 於 1 年前

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My mozilla account was blocked for security reasons

I reinstaled Windows on one of my pc's then i tryed to log in but my email provider has frozed my email adress because i wasnt logged in for long time. I reenabled it but… (閱讀更多)

I reinstaled Windows on one of my pc's then i tryed to log in but my email provider has frozed my email adress because i wasnt logged in for long time. I reenabled it but now mozilla is blocking me to log in any ideas what i shoud do? Thank you in advice.

pi4a955 於 1 年前 詢問

cor-el 於 1 年前 解答

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How do I disable email confrimation for signing in into firefox account?

When I log in into firefox sync from the new device, I'm being asked to provide verification code from email. I have not enabled 2FA, I do nto want this as it does not ad… (閱讀更多)

When I log in into firefox sync from the new device, I'm being asked to provide verification code from email.

I have not enabled 2FA, I do nto want this as it does not add any security to log in, and is just a bother, especially since emails form Mozilla are treated as phishing and/or spam.

How do I disable this "feature"?

marcin.raczkowski 於 1 年前 詢問

marcin.raczkowski 最近回覆 於 1 年前

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cannot make my gmail account primary.

I have 2 accounts. aaaaaa@yahoo.com and same name at gmail.com. I tried changing primary account on my @yahoo.com a/c but it told me my @gmail.com account was 'already … (閱讀更多)

I have 2 accounts. aaaaaa@yahoo.com and same name at gmail.com. I tried changing primary account on my @yahoo.com a/c but it told me my @gmail.com account was 'already verified by another user!' When I tried to login to my @gmail.com account, it says primary account email required for signin - ie the @yahoo.com account. so I can't change my @yahoo to my @gmail account of the same name. I want to close the yahoo one. catch 22. i cannot upload the file in pdf or in odf format as I use liber office. but I ahve copied the relevant error message above. pl advise.

anonysubscribe 於 1 年前 詢問

anonysubscribe 最近回覆 於 1 年前

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Can't connect to accounts.firefox.com

I cannot load https://accounts.firefox.com. I get the "Unable to connect" page. Opening a dev console doesn't show anything odd in logs. I tried following the steps on th… (閱讀更多)

I cannot load https://accounts.firefox.com. I get the "Unable to connect" page. Opening a dev console doesn't show anything odd in logs. I tried following the steps on this page https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can to no avail. It doesn't work under safe mode either. Other browsers on this same machine load the site just fine. Anything else I can test?

Stephen 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

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Sign-in security flaw (no password required)

Astonishingly, Firefox Accounts, and everything behind them, do not require any password for sign-in/log-in. That is, I created a PW and logged in once. But no matter h… (閱讀更多)

Astonishingly, Firefox Accounts, and everything behind them, do not require any password for sign-in/log-in. That is, I created a PW and logged in once. But no matter how many times I sign out, Mozilla's systems lets me back in with just a user name and no PW required. This utter failure at basic security is quite disturbing.

beskeptical 於 1 年前 詢問

jscher2000 最近回覆 於 1 年前

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I haven't received my confirmation email

Good day. Six months ago, I tried to create a Firefox account. But the letter for some reason did not come. I wrote in support, the account was not unblocked. The last ho… (閱讀更多)

Good day. Six months ago, I tried to create a Firefox account. But the letter for some reason did not come. I wrote in support, the account was not unblocked. The last hope for understanding. Unblock your account and allow you to confirm your email again.

Kharon 於 1 年前 詢問

Kharon 最近回覆 於 1 年前

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changing e-mail in login

Actually I am preparing to change my e-mailadress. Therefore I want to change *******@webnetmail.dk, that is used as name om my Firefox-account, but I have unsuccessfully… (閱讀更多)

Actually I am preparing to change my e-mailadress. Therefore I want to change *******@webnetmail.dk, that is used as name om my Firefox-account, but I have unsuccessfully tried and tried to change it. Please help. Kind regards Jørgen Bjerring

edit by admin: don't post personal data like emails on public forums :)

Jørgen Bjerring 於 1 年前 詢問

Eve 於 1 年前 解答

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bookmarks and passwords gone

I recently changed laptops because i needed to repair my old laptop. Upon signing into my account on the new computer I come to find out that allllll my passwords, logins… (閱讀更多)

I recently changed laptops because i needed to repair my old laptop. Upon signing into my account on the new computer I come to find out that allllll my passwords, logins, bookmarks are gone :((( those were years worth of information. Now idk where they are, who has them, and how to recover them. PLEASE HELP

wamirza 於 1 年前 詢問

Wesley Branton 最近回覆 於 1 年前

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Firefox refuse password

I'm installing a new computer. My Firefox password works on old computer but rejects on new one. Cant resent coz of risk of lost data. Any alternative fixes The Firefox p… (閱讀更多)

I'm installing a new computer. My Firefox password works on old computer but rejects on new one. Cant resent coz of risk of lost data. Any alternative fixes The Firefox password works perfectly on the old computer but is rejected on the new one. Resetting is not an option as I cannot risk loosing data. Are there alternative fixes? Thanks

jamesmdorsey 於 1 年前 詢問

cor-el 最近回覆 於 1 年前

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Saved log in information is empty after Sync.

Today I start my PC and open Firefox and it asked me to log in to Sync. (Although it was logged in before starting my computer). I log in and Sync. After after that i se… (閱讀更多)

Today I start my PC and open Firefox and it asked me to log in to Sync. (Although it was logged in before starting my computer). I log in and Sync. After after that i see there is nothing in saved password. Where are saved password? How can I Get my saved password?

MAsud 於 2 年前 詢問

cor-el 最近回覆 於 2 年前