Firefox 技術支援討論區

I have been experiencing a problem with Cloudflare specifically on one site (character.ai) and when the verify you are human pops up. It takes me in a seemingly infinite loop. On the Cloudflare community site they say it could be because of things like adblock but even without any adblock or anything of the sort on it does the same thing. Sadly Cloudflare community doesn't support being used on Firefox. So maybe they don't support being used on Firefox in general? I have contacted the actual websites support but they don't seem to even read submitted inquiries because I never hear anything back from them except the automated message they received it. It is now preventing me from using certain things in general which as before it wasn't that big of a deal but recently they changed the site layout and still allowed you to use the old layout but the verification blocks you from using the old layout. The first one is one from a couple of weeks ago when it only effected me trying to open things in a separate tab and the second one is the newer one which prevents me from accessing the old layout. I'm not sure what to do about it since nothing I specifically could do to solve it has helped. I have opted into sharing data under troubleshooting IDK how well that'll help.

Not sure if this is the right choice to put this but every time I reboot my machine in the registry is the following: lHKEY_LOCAL_MACHINE\SOFTWARE\Policies there is Firefox entry that I delete every time. I have googled this up regarding "this is your organization" some words to that effect and would love it if some member here has the answer of getting rid of this for good. I'm running Windows 10 Pro 64 bit Enterprise with a digital license. I've always used Firefox since it first came out since I'm 74 and have been around with computers since 1988 well before the Internet was even born. Enough about me. I'm pleading that some member knows how to get rid of this for Good and on that note thank you reading this and be safe and hopefully in good health.

Cheers, Jan

Youtube, and only youtube, will not play audio. Netflix works, Hulu works, steam games works. But no audio on youtube. it's not my computer's audio settings, Youtube works fine on edge. I love firefox, it is my default browser, but, you know, what the fuc*! why won't youtube work?! I know it's not your fault but, you know, I call bologna! Attached is a screenshot of a video on youtube. Usually I can hear sounds but not now.

When attempting to play some videos with Firefox browser, mainly from X (Twitter) I receive "This video can't be played." However, I can't play them with Safari either. But it will play on Safari on another computer. I don't know what is wrong. Could it be some settings on my computer? I'm not a computer ace but know some things. Thank You for any help/ advice.

When using Firefox, Facebook recently began insisting that I use a second device to obtain permission to log into my Facebook account. This is relatively new, and Edge still lets me log in without issue. How can I make Firefox return to the easier login system?

Hi All I have firefox 123.0.1 and don't have widevine! my OS is NetBSD 10 what's the best/easy'ish way to add this as channel 4 & 5 UK broadcaster require widevine installed and I can't find in the add-ons widevine!!!!

I continued reading on FireFox, and found that there is a "Refresh" procedure that might work, AND IT WORKED!

I'm so glad. Thank you. Of course it brings up other issues that may need attention, unrelated.

Hi I recently was hacked unfortunately due to a stupid screw up involving a person who had hacked a friend's account and had me download some malware disguised as a "game he worked on" and managed to get all my passwords stored in Firefox (spent 9 hours straight changing all 200 of them and wiping the laptop). I believe I am misinterpreting some things on how secure the storage of passwords are for Firefox as I thought using the "Primary Password" function would encrypt everything properly. The hacker proved he had them unencrypted sending some examples to me to flaunt.

Was he able to attain access to the passwords due to me already having firefox open when I was compromised (even if the primary password is asked before entering each password?) Or is there some issue with firefox not storing them properly? Or is there some other less know issue with windows or edge or something "stealing" the passwords and storing them in an unencrypted file without me knowing?

This whole thing makes me feel less trustful of firefox to say the least and while the hack itself was my fault I just want to know if there was something else I could have done other than using keepass or some other password manager to exclusively store passwords (which is what I am going to do now and probably should have been doing)

TLDR - Primary password did not stop hacker from seeing passwords - Any clarification on whether this was my fault in trusting it for such things or if there is an actual issue with firefox's approach

Thanks for any help or clarification.

I can't copy and paste from Marriott.com (the property names as per attached screenshot from Edge) and from Hilton.com (see attached screen from Edge text can be selected) but still can copy and paste using Edge, Brave, Chrome, Vivaldi...

I have tried disabling add-ons, still cant copy and paste.

Hello. I experience a problem that occurred 2 days ago. Firefox seems to ignore my preferences of opening previous windows and tabs, also it ignores pinned tabs. Some of websites disappear from the history (let's say i opened few windows to check if tabs will be saved by firefox, closed browser, opened it after few minutes: tabs are gone, history has only few of websites that were open. I tried to look for the problem by myself but failed. I will be grateful for your reply, thank you in advance.

Hey!

So since yesterday I can't use my hotmail/outlook anymore!

I can still use it on other browsers & I can just surf the web just fine. But outlook? Nope. Reading messages work, but they still appear as unread when I go back to my inbox. I can't send an email, cant save drafts or do anything.

Pretty frustrating. What can I do? I updated the browser again, rebooted pc & I also tried deleting cookies

Secure Connection Failed

An error occurred during a connection to 10.0.0.6. SSL received a malformed Alert record.

Error code: SSL_ERROR_RX_MALFORMED_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

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I've been unable to click through links in Thunderbird. It appears to be because Firefox refuses to be my default browser. When it asked whether I wanted it to be my default browser I answered yes, but then got a blue message saying I should go to settings/default apps. It has never done this before. I can't use Win 10 Settings because it doesn't do anything because it has been corrupted by a power cut. But this has not been a problem before because Firefox has always made itself the defealt browser when requested. I have tried doing it via the menue but I get the same message. So it appears, either Firefox has changed, or Windows 10, preventing from Firefox doing it itself. I haven't used any other browser. Edge was not set up. Any suggestions?