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  • 已解決

Keep or save the setting for never saving a history?

When I select in Settings>Privacy & Security>History, that a history should never be saved and close the Settings tab, the next time I go to Settings, the optio… (閱讀更多)

When I select in Settings>Privacy & Security>History, that a history should never be saved and close the Settings tab, the next time I go to Settings, the option is replaced by the setting, that saves a history according to customisation and there's a check mark to always use the Private Mode. Apparently Firefox doesn't keep or save the setting. I learned from https://support.mozilla.org/de/kb/privater-modus that saving a history according to customisation with the option to always use the Private Mode enabled, is the same as never saving a history, nevertheless it should be possible to keep the setting (as the setting exists). How can I solve the problem?

bernd1-1 於 1 天前 詢問

zeroknight 於 1 天前 解答

  • 已解決

Browser hijaker FindItPro ruins the whole experience

I want to report that spyware named FindItPro which I, foolishly, downloaded. Well, it's a virus, right? But no antivirus can delete it completely. It comes back and you … (閱讀更多)

I want to report that spyware named FindItPro which I, foolishly, downloaded. Well, it's a virus, right? But no antivirus can delete it completely. It comes back and you can't find the source. So, there should be some problem in your browser that allows it to live.

I'll send you a website where I got it. [link to suspected malware removed] BE CAREFUL. Virus will be downloaded along with Opera browser or something. I'll send this report also to some antivirus company. Yes, I was foolish, but I hope you will fix it.

kirill.prilezhaev 於 5 天前 詢問

Paul 於 5 天前 解答

  • 已解決

upon win 10 startup, a program with an OLD firefox logo appears on my taskbar, opens nothing, and then closes itself

Hi! please help me lmao i'm not sure wtf is going on. I recently (as of a week ago) had to wipe my pc and reinstall windows 10 after a botched update. So i installed fir… (閱讀更多)

Hi! please help me lmao i'm not sure wtf is going on. I recently (as of a week ago) had to wipe my pc and reinstall windows 10 after a botched update. So i installed firefox on a practically new pc. thing is... when i turn it on, i get this baby in my taskbar (see image): right under the pinned firefox and thunderbird logo, i get a really scrungly OLD (and i mean OLD) firefox logo. clicking it opens nothing. hovering over it shows a preview of a blank window with a random string as title. clicking it only opens a second blank window with nothing in it. eventually when windows finishes starting up, it closes itself. i'm scared it might be a virus. help? how do i make it stop??

I'm running firefox 117.0.1 on windows 10 home single language 1903 (sorry if that's wrong, i dont know where to check otherwise)

po.headquarters 於 7 小時前 詢問

zeroknight 於 6 小時前 解答

  • 已解決

When opening Firefox I get a message saying "Failed to read configuration file. Please contact system administrator" .

When I open Firefox I get a message telling me "Failed to read configuration file. Please contact system administrator". When I click OK Firefox opens normally and seems … (閱讀更多)

When I open Firefox I get a message telling me "Failed to read configuration file. Please contact system administrator". When I click OK Firefox opens normally and seems to be fine. Not sure what is going on here. Any ideas why this is happening and how to get rid of it?

Windows 10 64-bit Firefox 115.3.1 64-bit

Any assistance will be greatly appreciated. Thanks

SmokieT 於 1 天前 詢問

SmokieT 於 1 天前 解答

  • 已解決

Can't bring up firefox

This morning when I exited firefox and then tried to bring it up again (windows10) I got an error message Error Platform version 118.0.1 is not compatible with … (閱讀更多)

This morning when I exited firefox and then tried to bring it up again (windows10) I got an error message

Error Platform version 118.0.1 is not compatible with

       MinVersion >= 118.0
       MaxVersion >= 118.0

I have a lot of of Important Book Marks and don't have the bookmarks backed up any where.

I don't remember updating Firefox this morning but could have.

How do I fix and at the same time retain my bookmarks an other information from 118.0 I have a different version an older version Firefox installed on my computer (115.0.2) which I only use for google voice - I am using this installation to ask this question.

Thanks,

Gordon Denler 於 1 天前 詢問

Gordon Denler 於 1 天前 解答

  • 已解決

New Translate Button/Function not showing with Version 118.0.1

I was just updated to version 118.0.1 which is advertised to contain a webpage translation function. I clicked the show me button which sent me to the Firefox Mexico web… (閱讀更多)

I was just updated to version 118.0.1 which is advertised to contain a webpage translation function. I clicked the show me button which sent me to the Firefox Mexico webpage. However, there's no Translate button/icon in the address bar. I've verified I'm running version 118.0.1 and have rebooted the computer. Still no Translate function observed. Any ideas?

Thanks, Mike P

wa8vms 於 1 天前 詢問

wa8vms 於 1 天前 解答

  • 已解決

Bookmarks management-deliberate change or glitch?

A few months ago, an automatic feature in bookmarks quit working. It used to be that when you bookmarked a page you would be prompted about what bookmarks folder you want… (閱讀更多)

A few months ago, an automatic feature in bookmarks quit working. It used to be that when you bookmarked a page you would be prompted about what bookmarks folder you wanted to put it in. That suddenly quit working. Now, after you bookmark a page, you have to go into "Manage Bookmarks" then move it to the folder you want. I can't find a setting that would bring that back. Was this a change that was deliberately made in an update or is it just a glitch that happened somewhere along the line? If that feature was removed, I'd like to know why. It doesn't make sense.

eddiejoe67 於 1 天前 詢問

zeroknight 於 1 天前 解答

  • 已解決

How do I turn off web translation in Firefox 118.0.1??

How do I turn off web translation permanently for ALL pages in Firefox 118.0.1?? It´s the most annoying feature so far from Firefox. Even if I delete all languages in pre… (閱讀更多)

How do I turn off web translation permanently for ALL pages in Firefox 118.0.1?? It´s the most annoying feature so far from Firefox. Even if I delete all languages in preferences, it shows up on every page I visit.

gjensse 於 1 天前 詢問

TyDraniu 於 1 天前 解答

  • 已解決

XUL Runner Error

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message: XUL Runner Erro… (閱讀更多)

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message:

XUL Runner Error: Platform version '118.0.1' is not compatible with minVersion >= 118.0 maxVersion <=118.0

Can someone please help us get back to a previous version of Mozilla Fire. Perhaps it is a Windows error. I have no way of knowing. Please help me. My email is: [removed email from public] Thank you.

raem.kauai 於 1 天前 詢問

raem.kauai 於 1 天前 解答

  • 已解決

Twitch.tv multiple issues after updating to Firefox ESR115.1 from Firefox ESR 102.1

Since yesterday (Sep 26 2023), Twitch.tv has been having multiple issues related to basic functionality of the website, and this has happened before but I did not report … (閱讀更多)

Since yesterday (Sep 26 2023), Twitch.tv has been having multiple issues related to basic functionality of the website, and this has happened before but I did not report it because I was able to fix it. I can not purchase or use bits despite Twitch having a stored payment method on file that I have confirmed has sufficient funds, I can not subscribe or gift subscriptions despite Twitch having that same sufficiently funded payment method on file, I can not redeem or earn channel points, I can not send or receive Twitch Whispers (a form of DM), I can not follow or unfollow channels, and I am convinced that if I was to log out, I would not be able to log back in. I can chat in stream chat, and I can watch streams, that's all I can do. But I enjoy using the other features that are currently blocked, I am over 18, and I am the only person that uses this computer, so there should be no parental controls problems either. Yesterday, I restarted my browser, which did NOT alert me that it had updated, and all of this functionality was broken. Roughly 6 months ago I was having the exact same issues, but I was able to fix it by disabling many of the anti-tracking protections on my browser (had to disable them universally except for blocking cryptominers, not just with the shield icon). However, now, even with those settings unchanged, roughly 75% of the features of the website Twitch.tv are nonfunctional. I have included a cropped screenshot of me attempting to redeem something using channel points, the purple box is the button, and the spinner icon stays there for over a minute with nothing happening, which is not how that is supposed to work.

I enjoy watching streams and interacting with people on Twitch.tv, and I wish to continue doing so in the way I am accustomed to. However, it would appear that Firefox has other plans. If this continues, I will be forced to switch to a less secure browser for specifically that site, which is an idea I do not look forward to.

scinrd 於 3 天前 詢問

scinrd 於 2 天前 解答

  • 已解決

Clicking Firefox Icon in Taskbar Does Not Switch to Program

When I have Firefox minimized (with several tabs) and I click on its icon in the taskbar, FF does not immediately open, but little icons for each of the FF tabs show and … (閱讀更多)

When I have Firefox minimized (with several tabs) and I click on its icon in the taskbar, FF does not immediately open, but little icons for each of the FF tabs show and I have to choose one of the tabs before FF fully opens. This is very annoying. If the program were to fully open, the one tab I was recently using would open and I could continue with my work. Is there any way to make FF fully open when I click on the FF icon in the taskbar? I am using FF 118.0 (64 bit) in Windows 11. Thanks for your help. Jerry

PS: the icon below shows what happens when I am clicking the FF icon and shows the two tabs open in FF.

HarryJarr 於 3 天前 詢問

cor-el 於 3 天前 解答

  • 已解決

Fullpage translation icon doesn't appear on address bar

With the new 118 version that introduced fullpage translations, whenever I got to a site that's not in English and that is one of the supported languages, the translation… (閱讀更多)

With the new 118 version that introduced fullpage translations, whenever I got to a site that's not in English and that is one of the supported languages, the translation icon doesn't appear at all in the address bar. I can go to the menu and click "Translate Page..." and then the icon will appear but when I click to "Show original" it dissapears.

Ecastro179 於 2 天前 詢問

TyDraniu 於 2 天前 解答

  • 已解決

Facebook lagging

So for the last little while, Facebook has been making a complete nuisance of itself on firefox. This isn't a browser problem, because the other tabs I have open work pe… (閱讀更多)

So for the last little while, Facebook has been making a complete nuisance of itself on firefox. This isn't a browser problem, because the other tabs I have open work perfectly fine, but FB takes forever to load, and any button I press to interact with it, (like the reload button,) also lags, (but, again, works fine on other tabs,). It doesn't even register links as being clickable for a good minute after loading. The page also seems to reset every time I switch from another tab to it, showing a blank page with a loading symbol. I have tried deleting the entire history, and restarting the browser, and deactivating the adblocker, (the only extension active) and nothing seems to help. Does anybody know why it's doing this, (other than because the company follows the 'if it isn't broke, break it' theory, which we all already knew,) and how to fix it?

Khat 於 3 個月前 詢問

Khat 於 3 個月前 解答

  • 已解決

Prevent Firefox from starting automatically

I have followed the steps in the "Prevent Firefox from starting automatically" article: https://support.mozilla.org/en-US/kb/firefox-starts-automatically-when-i-restart-w… (閱讀更多)

I have followed the steps in the "Prevent Firefox from starting automatically" article: https://support.mozilla.org/en-US/kb/firefox-starts-automatically-when-i-restart-window

But Firefox keeps starting automatically when I restart my computer. Attached is an image of how the settings are now.

What should I do? This is a bit annoying. I don't use Firefox as my main browser but I work as a customer success manager for an online platform and always need to do some tests on Firefox, but I don't want it to start automatically when I turn on my computer.

I'll for instructions.

Thank you

mml87 於 3 天前 詢問

cor-el 於 2 天前 解答

  • 已解決

Blocking of Dragon Professional Web Extension

Today, my daughter received a notification that the Dragon Professional Web Extension has been disabled (see attached image). This was done because the extension supposed… (閱讀更多)

Today, my daughter received a notification that the Dragon Professional Web Extension has been disabled (see attached image). This was done because the extension supposedly executes remote code and collects user data.

My daughter, a mathematics professor, has very limited use of her hands. She is dependent upon Dragon to do her job. This is not something she just likes - she has a disability and she NEEDS it. Disabling this extension will make her job significantly more difficult, and there are capabilities that the extension provides that she may not be able to duplicate with workarounds.

PLEASE, make the extension useable again. This is an accessibility issue for disabled people - it's not just a fun addition to the browser. If necessary, add some sort of acknowledgement checkbox so that she can acknowledge that she is taking some risks in using it.

One other thing. Disabling this extension with no advance warning was a disservice to all disabled people who depend on it. Had this occurred in the middle of a semester, the effect could have been catastrophic. As it is, she may need to spend the rest of the summer trying to figure out how to do her job without it. You have really, really done an extreme disservice here.

jkrm 於 2 個月前 詢問

TyDraniu 於 2 個月前 解答

  • 已解決

Unable to connect to yahoo.com after update to 118.0

Hello. I'm using Firefox on windows 11 home 22H2. After the recent update to 118.0 I've been unable to load yahoo.com. I tried the following: Disabled addons Disabled f… (閱讀更多)

Hello.

I'm using Firefox on windows 11 home 22H2. After the recent update to 118.0 I've been unable to load yahoo.com.

I tried the following: Disabled addons Disabled firewall Restarted firefox Restarted computer Restarted firefox in troubleshoot mode

I'm out of ideas except for a downgrade maybe.

Does anyone have any suggestions?

Regards, Klaas

KDAM71 於 3 天前 詢問

KDAM71 於 3 天前 解答

  • 已解決

Just updated to Firefox 115.3.0 ESR, and for some reason the > and + buttons have dissapeared from my tab toolbar

I just updated to 115.3.0 ESR and I noticed the > and + buttons have vanished from my tab toolbar. They are only visible if i go into "customize toolbar" but i cannot … (閱讀更多)

I just updated to 115.3.0 ESR and I noticed the > and + buttons have vanished from my tab toolbar. They are only visible if i go into "customize toolbar" but i cannot find a way to make them permanently visible.

Please explain how to make the > and + buttons visible again. I have tons of tabs that extend to the right of the screenshot but there is still no > and + buttons visible.

Please see the attached screenshot.

Edit : okay you know the small firefox icon to the left of the "<" ? i tried removing it from the toolbar and now theres a >, but still no +...

Question2 於 3 天前 詢問

Terry 於 3 天前 解答