Firefox 技術支援討論區

Hi, Ive got FF version 115.2.1esr 64bit- Macbook Pro High Sierra.. I was watching amazon shows and movies until last night, started to get the message from Amazon, "Video Unavailable- We're experiencing a problem playing this video, for assistance, etc..." I pulled up Chrome and the movies are playing just fine there. I put FF in 'safe mode' and the video is playing, so what does this tell me? If I can play the movie in safe mode why not in regular mode? Keep in mind that I was watching other movies earlier in the day and nothing changed during the day, I didnt download anything new, just business as usual. So what do I do now if the vid plays in safe mode and not the regular mode?

Thanks very much for any help.

I tried to connect to a website and I received the message in the subject. I have been connecting to that web site for months on Firefox with no trouble. I connected without problems using Firefox just yesterday. After the Firefox problem, I connected without problems to the same web address using Microsoft Edge. I don't understand why Firefox suddenly has this problem.

When Firefox is in fullscreen mode and Windows taskbar is set to autohide the taskbar cannot be accessed unless I press the windows key to bring up the entire start menu. Once the start menu has been accessed and the same window is in focus, it works as intended by moving the mouse to the bottom of the screen. Switching windows breaks the function again.

For Windows version 10.0.19045 Build 19045 If using Firefox Version 113.0.1 (64-bit) in Windows 10 and in the following state:

 Firefox is open and window is maximized.
 Firefox Full Screen is toggled OFF.
 Windows taskbar setting "Automatically hide the taskbar in desktop mode" is toggled ON.

Then the Windows taskbar will not display when the cursor is place at the bottom of the monitor screen. If the Windows taskbar setting "Automatically hide the taskbar in desktop mode" is toggled OFF. Then the Windows taskbar will also not display. Changing the ON/OFF state of any other Windows taskbar display setting in any combination does not fix the failure.

When Firefox is launched to maximized, the Windows Taskbar does not display when the Taskbar is set to Hide. Firefox takes over the entire screen. When I use two monitors and Firefox is on the second monitor it the toolbar is visible.

How can I stop this from occurring?

Hi there, my name is Damjan J, and I take care and manage my 80yo mother account registered to [edited] @gmail.com email address.

Namely I noticed that FF latest version fails to remember passwords and logins although this option is ENABLED.

We need this matter fixed ASAP for I can't physically be at the spot all the time entering numerous usernames and passcodes.

Thank you

Please reply to [removed email from public support forum] +[removed phone# from public support forum] BR damjan, belgrade, serbia, europe

I don't use McAfee. I recently downloaded Adobe Reader and it appears it comes with. How do I get rid of these constant pop up messages that appear to come from "Mozilla Firefox"?

hi

As title，it's unable to remove check mark in use of primary password. and not able to disable the primary password. could you please help it out? thanks.

I was using firefox sync across multiple devices, but at some point in the past few months, i got locked out on one device due to too many wrong tries (i THINK. something went wrong anyway), and now, i am logged on on only 1 computer, and none of my passwords (even the one currently saved in my password manager, 1password) work when trying to log into other devices. using the QR scan from firefox/pair page on my ph doesn't work either. so, now i'm afraid of getting logged out from my main computer and then losing access to years worth of bookmarks & folders & plug-ins etc. unfortunately, when i went to try & add a back up email for my account, it was too late...it kept asking me to log in to do so, and my password isn't recognized anymore (or i maybe inadvertently changed w/ a typo inserted?). i was thinking about just trying to download all my bookmarks, deleting my current account, and creating a new one...but then i need the log in to delete the account. i want to keep the same email for the user name, since it's my main email.

i am at a loss as to how i can get around this impasse.

HELP!!

Every time I open Firefox Bing comes up. How can I get rid of Bing completely and forever? I hate it ! I don't want it!

I've tried going through add-ons, I've tried deleting all of the Bing files that I can find.

HELP!!

PLEASE!!!

How do I get back a previous session of Firefox (windows)? Firefox froze up. I restarted my computer. Now my session in Firefox doesn't show up at all in 'History'. Isn't there a way to recover a previous session?? I've never had this issue before and had a lot of important tabs in that session that would take many hours to try and find in my complete history from all links.....

I am trying to access a site for a public utility in Israel, with the country-level domain .il. Firefox continually reports this as '403 forbidden'. I've cleared the cache, which did not solve the problem, but am reluctant to take other measures since I don't know their side effects.

Is this an anti-Israel setting created within Firefox as part of a BDS campaign? Or has the system been hacked by BDS supporters or similar.

We have a number of websites that are accessible with a client certificate.

We have a user where with one of the websites, Firefox point blank refuses to ask for or supply the end user's client certificate. With no client certificate, they are not allowed access.

Other websites requiring the same client certificate from this user work fine.

We suspect the end user pressed cancel on the "select your client certificate" popup, but we can't be sure.

How is it possible to completely reset the remembered state of a website, so that Firefox forgets any past interactions, and will ask to choose the client certificate again from scratch?

The "font family" property does not change the font of the "option" tag if the font is not installed locally on the computer. I am using Firefox Developer 118 (0b9). Are there any solutions to the problem?

Desired behaviour: In Chrome, I can paste or type an email address into the address bar, hit enter, and it Chrome will "Google" that email address.

Firefox behaviour: In Firefox, if I paste or type the email adderss "happy@gmail.com" in the address bar, it takes ages to do anything then says "You are about to log in to the site “gmail.com” with the username “happy”, but the web site does not require authentication. This may be an attempt to trick you."

How do I stop it treating emails as a log in and simply search the email address? Thanks

EDIT: I've solved it by installing Kaspersky's extension. I have been troubled by an issue that every time I perform a search on some websites, the page will first freeze for ~10s, during which I can't click on anything on the page. However firefox itself is not totally freezed, like I can switch tabs without any issues, but if I click on the icons of extensions (such as my adblocker) it won't give me any response. After the freeze the page started to load normally. I have tried disabling all extensions, reinstalling firefox, updating to beta, and disabling security.tls.enable_0rtt_data, but none of these works. Other browsers on my device work normally, including Edge and Chrome. Websites that freeze during a search: Google, Bing, Musescore, Duckduckgo Websites that DO NOT freeze during a search: Github, Youtube, Twitter I have encountered this issue both on 117.0.1 and 118.0.

answer my question?

Firefox won't let me save new password because it "is not a common password." what does that mean? Aren't passwords supposed to be "not common?"

Hello, once again the function of restoring recently closed windows has stopped working, it is displayed in gray and you cannot enter it I usually work on two or three windows at the same time and this function usually works, but I can't use it for the second or third time. Can I recover closed windows? I will be grateful for your help Best regards, Paweł U

Firefox cannot access my bank account. Bank says hello to my name when I log in, but then keeps saying "loading" and can never show me what is in my bank accounts. Why?

This has happened a few times before after a Firefox update, but the most recent occurrence was after the update to version 117.0.1. My mouse wheel will not scroll in the bookmarks drop down menu, I have to use the up and down arrows in the drop down menu which is very slow. When the scroll wheel did work in the past, I could be scrolling and then move the cursor to the up or down arrows and scroll even faster still using the scroll wheel and get to the folder I want a lot quicker. The scroll wheel works normally while scrolling through webpages, the only place it doesn't scroll is the bookmarks drop down menu. I'm running Firefox version 117.0.1 (64 bit) on a Windows 10 notebook PC. Any help would be greatly appreciated, thank you.