Firefox 技術支援討論區

How about you let ME decide if I wish to continue to a site. I have several bookmarked sites that I know are secure, yet because the http address is odd? firefox won't load the pages, where as Internet exploder will access them.

as of 2023/09/29 hulu, netflix, prime and disney+ are not playing videos on firefox, after making zero changes to settings or configuration.

I tested Netflix on Google Chrome and videos played, confirming this is a Firefox issue. I cleared recent/all history and changed passwords for those sites. Netflix logs me out if I attempt to play content. Speedtest reports 200 mb/s. Mozilla VPN is installed but turned off. Netflix sign in reports a new device/login in my state which is different from the VPN setting so this confirms that the VPN is not active and blocking content. HBO/Max videos play correctly and that site does not have the same issues. Firefox has crashed numerous times in the last two weeks. Sometimes just a single tab, sometimes a full application insta-quit.

I prefer to compartmentalize usage across different browsers for privacy/security reasons and would like to continue to use Firefox for these streaming services.

This is a recurring problem. I have just been on to Vodafone who have tweaked my router as my speeds, download and upload, were very erratic, and upload speed often zero so connections failed. Sometimes my phone speeds were similar but not always. The Speedtest by Oopla desktop app also showed erratic results but often when they were OK the web-based test on Firefox was much worse, with upload speed zero. When I started this Firefox showed upload speed zero. Now Firefox shows upload 18Mbps. This variability keeps happening and is driving me spare, as even emails often fail to go through - I use Thunderbird. I shall see how things go tomorrow and tell you how it is going.

Dear Support Team, I didn't ask for a translate add-on, I even uninstalled it and can't find it anymore still this damn window always pops up to ask me if I want the page translated. I especially don't want windows pop-up I didn't ask for, even if they offered me 100€ for free. Please help or I can't go on using this nice browser. Thank you.

Best regards

Hello, trying to verify the integrity of firefox-118.0.1.tar.bz2 I realized the GPG key has changed.

The following blog post details the change and shows the new key: https://blog.mozilla.org/security/2023/05/11/updated-gpg-key-for-signing-firefox-releases/

But when I download the key using the link provided (which points to keys.openpgp.org) the key I get is different from the key posted on the Mozilla blog page.

What is even more strange, is that the key from keys.openpgp.org declares in the comment that 14F2 6682 D091 6CDD 81E3 7B6D 61B7 B526 D98F 0353 is the fingerprint of the key (the same that is posted on the Mozilla blog) but it can't be because the key different.

So my questions: 1) Why Mozilla is posting a link to a key that is different? 2) Why keys.openpgp.org shows the correct fingerprint with a different key?

And, in the end, which key should I trust and why.

Thanks.

I can not access for days my bank account at truist.com. It shows it is loading but never does. I CAN access from any other browser want to use! Truist says it is a Firefox browser issue.

now unable to open www.talktalk.co.uk/mail since TalkTalk updated their website. Get a spinning circle but no connection. TalkTalk customer service do not accept liability. The website is OK with Microsoft edge.

why am i getting this message? " This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human sending the requests and not a robot coming from this network. " please fix this is very annoying!!

Really too much PR_END_OF_FILE_ERROR

https://www.bbc.co.uk/news/uk does NOT have issues.

this error message occurs regularly ( and sometimes with amazon.de)

Please fix the bug that causes this, or allow a option to ignore the (non existent) error.

Whenever I try to watch a video or stream (any site) I can watch the video just fine as long as the audio is muted. However, when I unmute the idea, the video pretty much stops (can stutter a little bit) and the audio plays a roughly 5 second loop of when it was unmuted. This happens on all sites, all formats of videos.

I've used FF for coming up to 15 years, i don't know if it's related to the update but potentially so - videos (notably youtube e.g. https://www.youtube.com/watch?v=GIzgSwgvmtw just don't seem to play right now).

The video will play for 0.5s, and then freeze whilst the loading circle revolves, but the audio continues. Seeking on the video causes same isse. Randomly sometimes it works.

Have tried - Disabling extensions - Safe mode - Reset profile - Updated all drivers and windows - Restarted FF and machine - Updating some items found here (https://www.reddit.com/r/firefox/comments/wwnxtu/youtube_videos_freezing_since_updating_to_1040/) - Disabled hardware and combinations of above

Unsure what to do here, seems to work okay in other browsers, been happening for a few weeks so far. Netflix has similar but not as bad, youtube seems biggest offender but maybe because i use it the most

Flipp flyer desktop app ceased to function after last update - page opens without flyer data - endless spinning circles only - will not load other Flipp pages such as sign-in etc, NO error messages from Firefox. Desktop app works in Edge.

Since a couple of weeks Youtube videos are played very badly - jammed and not smooth at all. This only happens in firefox, in chrome everything runs fine. I have the latest firefox version, I tried modifying hardware acceleration settings back and forth, nothing helps. Running on Windows 11.

from 1 Oct,2023 my browser stooped opening online banking  : i use windows server 2008 .

https://bmonlinebusiness.banquemisr.com/corp/AuthenticationController?FORMSGROUP_ID__=AuthenticationFG&__START_TRAN_FLAG__=Y&__FG_BUTTONS__=LOAD&ACTION.LOAD=Y&AuthenticationFG.LOGIN_FLAG=1&BANK_ID=01

I called the bank and told me try other browser and i did that and found it works good but from Diffrent Pc using win10

can you told me how to sort out this issue

It really irritates me whenever i use youtube, facebook and other kinds of websites. The missing of the round corners makes the whole page sucks and ugly. I tried updating firefox, checked my settings, nothing changed. Is there a way to fix this?

Now unable to open www.talktalk.co.uk/mail since TalkTalk updated their website. Get a spinning circle but no connection.

I have been using Firefox for many years with no problem accessing TalkTalk Mail.

No problem using Microsoft Edge.

Hello, i have the issue that times are displayed in UTC as long I have enabled fingerprint protection. Is there a way to exclude time zones or to manually set the timezone I want?

I found this in about:config: privacy.fingerprintingProtection.overrides: string

Can I override the settings for the timezone?

I have run into an annoyance where I am trying to click on a link in my email to open a new page. Clicking on the link makes a bar show up telling me that Firefox has prevented a popup from being opened (see attached image). I am given the option of managing my preferences / Firefox settings, where I can either go through multiple steps to permanently allow all pop-ups from that website until I restore my original settings, or uncheck a box to permanently allow all pop-ups from all sites until I check that box again. This is annoying because I have no interest in either allowing or disallowing all pop-ups from all websites, or all pop-ups from this specific website, every time I want to open a single pop-up from a specific site. I would rather that the warning bar which tells me that Firefox has blocked a pop-up also display a button allowing me to allow ONLY THIS SPECIFIC POP-UP IN THIS SPECIFIC CASE.

Is this a setting that exists in Firefox? Alternatively, is there a version of Firefox which does have a setting which would allow this? Or is this simply not a functionality that exists for this browser?