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I cannot "verify" my email address to ask a question because the verification wants to use Firefox which is not working, which is why I asked the question.

The original question was about Firefox not working after installation of java version 8 update 66, but I can't ask that question because I have to "verify" my email and … (閱讀更多)

The original question was about Firefox not working after installation of java version 8 update 66, but I can't ask that question because I have to "verify" my email and Firefox, which the verification system wants to use, isn't working. I'm using a different email address this time in the hope that it will refer to a different browser.

Asked by SusanEFoley 4 年前

Last reply by cor-el 4 年前

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The reset password link takes longer than an hour to appear in my mailbox, so it expires by the time I try to set a new password.

I can't remember my old password, and I can't reset my password because the link takes too long to receive. I've tried this on two separate occasions, and both times Mozi… (閱讀更多)

I can't remember my old password, and I can't reset my password because the link takes too long to receive. I've tried this on two separate occasions, and both times Mozilla consistently sends the link late.

Asked by ready 3 年前

Last reply by FredMcD 3 年前

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I just signed up. You said you would send a confirmation e-mail. It has not arrived 1 hour later.

I went to a lot of trouble to send you a detailed description of a very annoying problem. You said you would send a confirmation email to my email address. The address is… (閱讀更多)

I went to a lot of trouble to send you a detailed description of a very annoying problem. You said you would send a confirmation email to my email address. The address is correct. the email has not arrived.

Asked by ferrersde 3 年前

Last reply by FredMcD 3 年前

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can not sign in using firefox 53.0.3

Having (had) problems signing into Firefox did not receive confirmation email. But once I used this support feature and re-registered with new user name, password it bro… (閱讀更多)

Having (had) problems signing into Firefox did not receive confirmation email. But once I used this support feature and re-registered with new user name, password it brought me to this. I'm assuming that now that I re-registered everything is OK if I receive a confirmation email from you.


Thank you in anticipation


Ulpiano Peña

Asked by Mr.Piano 2 年前

Last reply by user1378671 2 年前

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e mail received from you to veryfy my e mail, no link in e mail

went into firefox account, verification link was sent to confirm e mail address, text tells you to confirm e mail however there is no link to reply to ( e mail generated … (閱讀更多)

went into firefox account, verification link was sent to confirm e mail address, text tells you to confirm e mail however there is no link to reply to ( e mail generated automatically)

Asked by pennyjohn 2 年前

Last reply by Shadow110 2 年前

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I can't sign in and am not getting emails from you

I am unable to sign in! I know my password but it won't be accepted so I tried to reset password and am not getting any emails from firefox or mozilla. I have tried a ton… (閱讀更多)

I am unable to sign in! I know my password but it won't be accepted so I tried to reset password and am not getting any emails from firefox or mozilla. I have tried a ton of times and have checked my spam folder, nothing! The only recent thing I did was sign up for pocket and there were no issues. Please help!!!!!!!!!!!!!

Asked by oldschoolgal 2 年前

Last reply by Roland Tanglao 2 年前

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Keep checking my email for your link to reset password, NOTHING RECEIVED! Mozilla states "Confirmation email sent successfully".

I have checked for the last 12 hours in my email folder, junk folder. Not one communication received on 8/1/17 from Mozilla. How do you expect customers to access your … (閱讀更多)

I have checked for the last 12 hours in my email folder, junk folder. Not one communication received on 8/1/17 from Mozilla. How do you expect customers to access your company by not acknowledging my requests. Don't state 'sent successfully' messages, when this is not the case.

Asked by MaryAnne4JC 2 年前

Last reply by the-edmeister 2 年前

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Log in web Firefox account never works

When I try to log into the Firefox account it say user or password is not correct. I changed it serveral times but it works fine with the sync plugin. Some accounts made … (閱讀更多)

When I try to log into the Firefox account it say user or password is not correct. I changed it serveral times but it works fine with the sync plugin. Some accounts made before 2010 may have login issues as described, so perhaps this is the problem, what can I do to solve this?

Thank you in advance.

Asked by Inperfect 2 年前

Last reply by FredMcD 2 年前

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can't get confirmation e-mail for lost user name

Can't get into my Firefox account, I lost my username and password. I.ve been using the browser for a long time now and never had to go into it. An e-mail confirmation wa… (閱讀更多)

Can't get into my Firefox account, I lost my username and password. I.ve been using the browser for a long time now and never had to go into it. An e-mail confirmation was supposed to be sent me, but I never received. Thanks for your help. Carlton

Asked by carloa 2 年前

Last reply by the-edmeister 2 年前

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sync confirmation email

Hello, I have been waiting for a verification email from Firefox Sync. I'm logging in through Firefox on another computer. The email address is a standard Earthlink.net o… (閱讀更多)

Hello, I have been waiting for a verification email from Firefox Sync. I'm logging in through Firefox on another computer. The email address is a standard Earthlink.net one, and I have checked all folders, including Spam. I'm actively sending and receiving messages, so there's nothing wrong with that account.

Since you give a non-email address to add to my Thunderbird address book, I dug though dozens of other answers until I found something that might work. You state in one answer, "Try adding accounts.firefox.com to your list of allowed senders to keep your email provider from blocking the email". Proofreading?

I want to sync frpom my old XP computer to my "new" Win 7, but this is a real pain. Some of your answers to this suggest that this has been a problem for over 1 year. Any solution in sight? Does Firefox Sync still exist?

Asked by msprinker 2 年前

Last reply by guigs 2 年前

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I can't remember setting up a "Firefox" account, but I'm locked out of commenting on the addons page.

I have accumulated 4 Mozilla and 3 Firefox logons over the years. Seems every subgroup needs their own secure logon. I was trying to make a comment on the Firefox addo… (閱讀更多)

I have accumulated 4 Mozilla and 3 Firefox logons over the years. Seems every subgroup needs their own secure logon.

I was trying to make a comment on the Firefox addons site when I get stopped for invalid Email address or user name and password. I think it was tied into the time when the "sync" business started. I don't use Sync at all.

I have been trying to get around this for over a year. There's something I try to do and I don't have any email address - password combination that works. So, I clicked the "forgot my password" place and entered my email address.

A few minutes later, I got a reset email that said "Click the button within the next hour to set a new password for your Firefox Account." I could not find any button in the email to click on. I tried clicking on the orange Firefox button on the title bar but that didn't help. I've done this several times over the months.

Can someone tell me what button the reset message is saying to click, and where it is?

A suggestion, Can't the wizards come up with a single entry portal for all things Mozilla or, at least, by application, Firefox, Thunderbird, Sea Monkey, etc,etc? I'll bet that most people are using the same password for all the logons.

Asked by Rene 2 年前

Last reply by guigs 2 年前