• 已解決

The requested URL was rejected. Please consult with your administrator. Your support ID is: 15199799165570062406

The requested URL was rejected. Please consult with your administrator. Your support ID is: 15199799165570062406 This is the site https://one.walmart.com/content/usone/en… (閱讀更多)

The requested URL was rejected. Please consult with your administrator.

Your support ID is: 15199799165570062406

This is the site https://one.walmart.com/content/usone/en_us/company.html this site I connect to for work related issues, I can use private browsing, but not the regular browsing.

Seekerkiller 於 4 個月前 詢問

cor-el 於 4 個月前 解答

  • 已解決

Youtube Videos Now Stutter

Hi there I've had firefox for years and never had much issues. I've never had this issue before the most recent update where now youtube videos constantly stutter. It's j… (閱讀更多)

Hi there

I've had firefox for years and never had much issues. I've never had this issue before the most recent update where now youtube videos constantly stutter. It's just Firefox as other browsers work fine. I've updated my graphics card and did a little bit of research but none of the fixes quite did it for me. In the past couple days I've always had Firefox crash on me twice, which hasn't happened before either. So I'm not sure what's going on, but I'm prone to point fingers at an update. I don't install extensions or themes, so the only extension I have really is uBlock Origin but that's been there forever. I've restarted my computer as well. It is not my resources, they are more than fine my RAM and CPU and Graphics Card. Task manager shows nothing is even above 50% (CPU, GPU, Memory) when playing the video. I've also tried creating a new profile and opening up a new profile. Same issue.

Can anyone suggest any fixes or is this a firefox update bug?

EDIT: This appears to be for all videos I am playing on Firefox. It also does not matter if I set it to the lowest quality, even 144p, it will still stutter nonstop.

novashmtv 於 3 個月前 詢問

novashmtv 於 3 個月前 解答

  • 已解決

Error Message

HI for the past four days I have been getting the following error message when attempting to load www.canberratimes.com.au "Application error: a client-side exception has… (閱讀更多)

HI for the past four days I have been getting the following error message when attempting to load www.canberratimes.com.au

"Application error: a client-side exception has occurred (see the browser console for more information"

This is happening on my Windows PC only. I can access the site on my Firefox browser on IOS.

I am running the most recent version of Firefox 102.0.1 (64 bit).

This is the only site displaying this message.

Grateful for any assistance in resolving this.

Kind Regards, Peter

pstudman 於 2 個月前 詢問

jscher2000 - Support Volunteer 於 2 個月前 解答

  • 已解決

Reddit displaying nothing but blank white page

Since I installed Firefox's latest update today Reddit (so far no other sites I frequent have the same issue) displays nothing but an empty white page. You can see the ta… (閱讀更多)

Since I installed Firefox's latest update today Reddit (so far no other sites I frequent have the same issue) displays nothing but an empty white page. You can see the tab load, and the name of the site show up there, but nothing ever displays, not a flicker of color or anything. I've cleared cookies and site data, I've turned the tracking protections off and on, so far nothing I've tried has had any effect. I visited Reddit on another browser and it works fine, so it's clearly a Firefox issue.

Yurt Spirit 於 2 個月前 詢問

Terry 於 2 個月前 解答

  • 已解決

Getting Access Denied on many web sites that I frequently use

I am getting Access Denied on many web sites that i have used frequently. For example, for the site https://www.apartments.com/ I get this message: Access Denied You don… (閱讀更多)

I am getting Access Denied on many web sites that i have used frequently. For example, for the site https://www.apartments.com/ I get this message:

Access Denied You don't have permission to access "http://www.apartments.com/" on this server.

Reference #18.ca68dc17.1653685076.c42d150

I am using Firefox Browser 100.0.2

Help!

lkelley766 於 4 個月前 詢問

jscher2000 - Support Volunteer 於 4 個月前 解答

  • 已解決

Why are google sites (Youtube, Gmail and Search) getting disconnected?

Why are google sites (Youtube, Gmail and Search) getting disconnected when all other sites are still connected to the Net? This has been happening since November 2021. W… (閱讀更多)

Why are google sites (Youtube, Gmail and Search) getting disconnected when all other sites are still connected to the Net? This has been happening since November 2021.

When that happens I close the FF and then immediately open it. Now the google sites work properly.

Never had that problem with other sites.....never!

Why the hell is this happening? Is FF responsible or Google?

So what is the solution?

Raz 於 3 個月前 詢問

jscher2000 - Support Volunteer 於 3 個月前 解答

  • 已解決

Firefox won't open https://www.metrobyt-mobile.com/

I am running Firefox 100.0.2 64 bit and now after literally years of visiting https://www.metrobyt-mobile.com/ to pay my mobile bill every month, it won't open the page. … (閱讀更多)

I am running Firefox 100.0.2 64 bit and now after literally years of visiting https://www.metrobyt-mobile.com/ to pay my mobile bill every month, it won't open the page. [See image of error]. I have gone into settings | browser privacy and tried turning off blocking for cookies, tracking content, cryptominers, and fingerprinters. No difference. I have gone into Enhanced Tracking Protection and clicked on Manage Exceptions and it won't give me an option to add the website. The site opens normally in Chrome. I find the instructions for "What to do if a site seems broken", but there is no shield or broken shield next to the web site address to click on. [See second image].

panchorob 於 4 個月前 詢問

user104147805413306348376805769878442569366 於 4 個月前 解答

  • 已解決

Amazon webpage does not load properly using Firefox

I used to be able to get on Amazon with no problems using Firefox. Lately, the website is all chopped up. Blue words with underlining appears on the pages. I can view … (閱讀更多)

I used to be able to get on Amazon with no problems using Firefox. Lately, the website is all chopped up. Blue words with underlining appears on the pages. I can view Amazon just fine under Safari.

pam_calhoun 於 4 個月前 詢問

jonzn4SUSE 於 4 個月前 解答

  • 已解決

104.0.2 update has shrunk text size on all websites and is causing webpages to display improperly

Instantly upon installing the latest update I've witnessed glaring issues across the board with Firefox that are severely impacting my ability to browse websites. The tw… (閱讀更多)

Instantly upon installing the latest update I've witnessed glaring issues across the board with Firefox that are severely impacting my ability to browse websites.

The two major issues are as listed in the title, all text is about 10-20% smaller, the ui elements displayed within web pages are also shrunk to this same degree (zooming in the page just makes everything appear distorted and thus is not an acceptable fix), and many parts of text or coding are broken on pages that cause them to display the wrong colors which make many sites all but impossible to read.

I do not utilize any of the windows settings for zooming or making text larger, I've already attempted to clear cache and cookies, and thus far I can't find any way to resolve the issue. To be clear, this is a firefox issue because other browsers such as chrome still display everything perfectly.

SchwhatNow 於 2 週前 詢問

SchwhatNow 於 2 週前 解答

  • 已解決

I cannot copy and paste from one Google doc into another Google doc in Firefox. But I can in Google Chrome

I cannot copy and paste from one Google doc into another Google doc in Firefox. But I can in Google Chrome. I don't know the reason for this. Is it because Google (Chrome… (閱讀更多)

I cannot copy and paste from one Google doc into another Google doc in Firefox. But I can in Google Chrome.

I don't know the reason for this. Is it because Google (Chrome & Drive) does not want competition? Is it because this inter-doc copy-and-paste requires code that Mozilla doesn't want to bake into Firefox?

Doing this on windows Firefox running the latest version as of yesterday (Aug 10 2022).

Mozilla cheese 於 1 個月前 詢問

Mozilla cheese 於 1 個月前 解答

  • 已解決

Twitter doesn't load on my main account only on firefox

Dear firefox support team, Since yesterday I've been having twitter act oddly on my on my main twitter account, but only using firefox. It keeps being on the 'try again' … (閱讀更多)

Dear firefox support team,

Since yesterday I've been having twitter act oddly on my on my main twitter account, but only using firefox. It keeps being on the 'try again' option window as if the wifi isn't working properly, whilst the Wifi is okay.

It keeps giving me the 'https://twitter.com/?failedScript=main' address too. And I can't think about what Script might be running into an issue. I have access normally on my android phone and google chrome. Doing a 'safe' restart didn't help either, and disabling my extension carried no result either.

I figure, since I can log in on other platforms this might not be a twitter issue, but well, I'm asking here to be sure.

I put an image of the screen I get in the attachments

Thank you

Xiapher 於 1 個月前 詢問

Xiapher 於 1 個月前 解答

  • 已解決

Metro PCS

So for the longest time I've had issues trying to load, "https://www.metrobyt-mobile.com" and all I get is: The page isn’t redirecting properly An error occurred during a… (閱讀更多)

So for the longest time I've had issues trying to load, "https://www.metrobyt-mobile.com" and all I get is:

The page isn’t redirecting properly

An error occurred during a connection to www.metrobyt-mobile.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Works fine is all other browser, but Firefox. Even on a brand new laptop I bought I tried to load Metro site through Desktop Firefox and it always comes back with this issue. I've tried disabling everything that is recommended on the forum, but nothing helps, but as I stated, "Brand New Laptop." Which has a clean install of Windows with a clean install of Firefox in Incognito, no sign in, no extension, and still this is the only site that refuses to load for me. I've tried friends and family members Desktop to Laptops as well and same error.

So either Mozilla Firefox has an issue on all Desktops or I am seriously mission something. If it was a software conflict or something a clean Windows install shouldn't have this issue, but it does. I'm putting this out there to Mozilla to look into as to find out if it's an issue on my side, their side, or Metro PCS's side. Funny enough it works fine on the Mozilla Firefox App. I can run the app through Bluestacks and that loads fine on my desktop through an android emulator. It just seems to be Firefox on the Desktop side.

If I click on the little (i) Icon in the address bar it says, "Connection Failure." Clicking on that, "You are not securely connected to this site." If I clear the cookies I get a secure connection, but the just loads blank, no text or anything.

wristan 於 1 個月前 詢問

wristan 於 1 個月前 解答

  • 已解決

youtube thumbnails are grey

for the past several days, my youtube thumbnails have been grey boxes. they aren't the standard "no thumbnail :(" grey, instead just a block of grey. this is not the case… (閱讀更多)

for the past several days, my youtube thumbnails have been grey boxes. they aren't the standard "no thumbnail :(" grey, instead just a block of grey.

this is not the case for youtube on chrome or on the app. i've tried the following: - restarting firefox (multiple times) - clearing the cache for youtube - reinstalling firefox - restarting my computer - logging out and logging back into my youtube account - using firefox in a private browser

please help.

MARTIN 於 4 週前 詢問

cor-el 於 4 週前 解答

  • 已解決

Firefox 100.0.2 (64-bit) does not work on Amazon web site

Fix Firefox 100.0.2 (64-bit) browser. I am using Windows 10 Pro 64-bit Version 21H2 OS Build: 19044.1706 Experience: Windows Feature Experience Pack 120-2212.4170.0 Let… (閱讀更多)

Fix Firefox 100.0.2 (64-bit) browser. I am using Windows 10 Pro 64-bit

Version 21H2 OS Build: 19044.1706 Experience: Windows Feature Experience Pack 120-2212.4170.0

Let me give you a scenario.

I cleared my cookies.

Go to https://www.amazon.com. From the drop-down at the top of the page (it now shows All) select a product area. I selected "electronics". I now type in "batteries" in the search field. The screen goes black. The tab is now unresponsive.

Another example. Go to https://www.amazon.com. From the drop-down at the top of the page (it now shows All) select a product area. I selected "Kindle Store". Now I selected any book (I typed in "Killing th" and the drop-down showed "killing the illers bill oreilly. A small book shows up in the middle of the screen (which is now grayed out). I can select "orders" and the orders are shown but they are skewed in an abnormal fashion (i.e. not displayed as they were on the previous version of Firefox). I hit the back arrow and click on the small icon of the book displayed and I am on the page for that book. However scrolling down shows that the page is displayed in an abnormal fashion and I can no longer click on "orders" (nothing happens when I click on this drop-down.

I cannot order anything and I need to hit the back arrow to return to the previous page in order to log off of Amazon.com.

I use Firefox by choice. However my least two browsers in the world (Chrome and Edge) both sill work on Amazon.

I REALLY REALLY do not want to use those browsers for ordering on Amazon. Please fix Firefox. I like it more, believe it's more secure and I really prefer that browser. Please help me by fixing your browser.

One more thing: I just updated Firefox today. It worked fine yesterday..

David Sorensen dmerle@earthlink.net

dmerle 於 4 個月前 詢問

Mike109 於 3 個月前 解答

  • 已解決

Zap2it web page is blank

When I try to go the the site https://tvlistings.zap2it.com/ it show top part of page while it tries to retrieve TV listings, but then the whole page goes blank. It still… (閱讀更多)

When I try to go the the site https://tvlistings.zap2it.com/ it show top part of page while it tries to retrieve TV listings, but then the whole page goes blank. It still goes blank when in troubleshooting mode.

Works with Microsoft Edge browser. Any ideas?

ntcain 於 3 個月前 詢問

ntcain 於 3 個月前 解答

  • 已解決

Yahoo mail menu buttons not working, can't delete or anything

None of the menu buttons work at the top of yahoo mail in firefox when an e-mail is open, I am able to use these in Microsoft Edge. Until the last update of firefox they … (閱讀更多)

None of the menu buttons work at the top of yahoo mail in firefox when an e-mail is open, I am able to use these in Microsoft Edge. Until the last update of firefox they worked so something broke in the latest release 103.0.1 is my guess. I restarted without extensions and still broken.

jfelber 於 1 個月前 詢問

jfelber 於 1 個月前 解答

  • 已解決

Freezes on google maps

When I open the google maps website it functions normally for about 3-4 seconds, then firefox completely freezes not just that tab. Firefox is up to date and it happens w… (閱讀更多)

When I open the google maps website it functions normally for about 3-4 seconds, then firefox completely freezes not just that tab. Firefox is up to date and it happens with all addons disabled. maps seems to work fine when I access from other country domains (co.uk or .de) Also I have no problem with the site on other browsers. It does not generate a crash report.

lamance 於 2 個月前 詢問

Terry 於 2 個月前 解答

  • 已解決

OneDrive photos not loading

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank.… (閱讀更多)

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank. Screenshot attached.

This is working fine on Google Chrome, but I would prefer not to use chrome for privacy reasons.

Can anyone help me with this?

Regards, Harrison

h.bade93 於 4 個月前 詢問

h.bade93 於 2 個月前 解答

  • 已解決

Trying to sign into Google/YouTube/etc. always leads to my old university log in page?

Every time I try to sign into my Google account (including related sites like YouTube), I'm rerouted to the Microsoft sign in page for my old university, and can't log in… (閱讀更多)

Every time I try to sign into my Google account (including related sites like YouTube), I'm rerouted to the Microsoft sign in page for my old university, and can't log in. This only happens on Firefox, if I switch to another browser then there's no problem.

So far I've tried:

  • Deleting all of my history including my cache and cookies.
  • Once I'm at the site I'm rerouted to, going into History, right-clicking on the url, and clicking "Forget this site."

Neither have worked. Any suggestions appreciated!

jonesjulia31 於 2 個月前 詢問

jonzn4SUSE 於 2 個月前 解答

  • 已解決

PLEASE HELP ASAP - CANNOT CONNECT TO GOOGLE OR GMAIL!!!

What is going on? After doing a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cannot access google search engine within fi… (閱讀更多)

What is going on?

After doing a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cannot access google search engine within firefox, or my gmail email account. I get the error messages attached below. I have spent hours looking on your support pages and tried all ways and NOTHING WORKS!!!!

FIrefox has been my default browser for years but if you cannot fix this very annoying and frustrating bug, I will be forced to your Chrome.

Very unhappy with this

I am using a MacBook Pro and latest version of FIrefox 100.0

PLEASE HELP ASAP!!!!!

nz.jason.duncan 於 4 個月前 詢問

nz.jason.duncan 於 4 個月前 解答