Firefox 技術支援討論區

My online pharmacy, connected to HumanaCenterWell, no longer opens in Firefox. A message "forgerock, redirect_uri_mismatch" appears. It did work until a few months ago and it does work on Google.

Hi,

Ever since installing the latest Firefox update I can no longer access Microsoft Outlook - email. When I try I get the following in the search bar https://outlook.live.com/mail/0/. Then nothing

I can access my Onedrive account, no problem, but when I try to get to the email part I get the same search bar response. Then nothing.

Using MS Edge, no problem - all works fine.

I have cleared all temp i/net files, cookies etc

Any (simple!) ideas gratefully received

Thanks -

Jim

Hi Mozilla Support,

I've been experiencing frequent crashes with my Firefox browser I've tried clearing cache, disabling extensions, and running in Safe Mode, but the issue persists. It is showing an error that is : secure connection failed

I also check this :[msbi([removed link])

Thanks,

when I attempt to open firefox, a window opens: xul runner error: platform version 120.0.1 is not compatible. minversion>=119.0.1 maxversion<=119.0.1 If I click the "ok" button the screen goes back to my desktop.

Firefox (x64 en-US) is our primary browser on 2 different computers: a desktop and an HP laptop. Within days of each other, both Firefox browsers on the two computers began crashing whenever we tried to use them. There has been no error message. Nothing we have done has helped, though we have only tried to fix it on the desktop. We have uninstalled it and reinstalled it on the desktop. We have refreshed the reinstalled version. We have opened it in Troubleshoot mode and it still crashed within 15 seconds. Below are the 4 most recent crash reports from today's crashes:

Crash ID: bp-9104d928-4968-488e-ac3d-ed3000231211 Crash ID: bp-a4d3f2d0-6e18-4c22-85db-655d70231211 Crash ID: bp-dd6eafed-2fd7-4fb7-9a5b-960ac0231211 Crash ID: bp-3f979015-56d9-4a56-8f0f-d04f50231211

Firefox use a lot of CPU time ( it reaches 100% ) while watching youtube videos in 720p on Windows 10, and videos lags and stutters too much. Not using any ad blockers, non of plug-ins are on. It does work just fine on Ubuntu on the same machine Vids also were working fine on previous popular web browser known for its spyware

Using hardware acceleration is on in browser settings. Specs are: CPU: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz 4,00 GB x64 Windows 10 Home edition 22H2 GPU: NVIDIA GeForce GT 635M

Firefox version 120.0.1 (64-bit), up-to-date

The "Layout.css.page-size.enabled" configuration parameter = False ,worked effectively in previous versions, but after updating to Firefox 119.0, it no longer works whether I set it to True or False.

Orientation option is missing when I try to print documents from a website. The Firefox Print Preview window, which usually allows orientation choices for printing, is now not available.

Please advise. Thanks!

Firefox 116.0.2 64bit on Windows 11 Pro 22621.2134

I noticed today that a video hosted on the website Reddit has subtitles on it. When I view the video in other browsers it does not have subtitles. Why are subtitles being generated in Firefox for this video? Is there a way I can disable these subtitles? While often useful, the subtitles in this case just get in the way.

If URLs are allowed one example is here: https://v.redd.it/z7tekckuy9hb1

Thanks.

Frequent browser crashes on the VK website when viewing content. What is it and how to solve this problem? Drop a message: https://crash-stats.mozilla.org/report/index/8b7a6415-dc8a-43ac-a0fe-e1d780231126#tab-details

Firefox has been very slow loading all web pages for many months. At first I thought it was my ISP until I tried different browsers, Chrome, Brave and Edge are very fast loading web pages, so it's just Firefox. Firefox loads slow too, other browsers load fast.

I saved my bookmarks then completely un-installed Firefox. I searched for and deleted all folders named Firefox and Mozilla. I re-installed Firefox but did not import my bookmarks or add any extensions or themes and Firefox is still extremely slow.

I also tried DISM and SFC on Windows 11 but no problems were found.

I've been using Firefox since NetScape closed and I am very familiar with Firefox.

Any ideas or suggestions will be greatly appreciated.

Computer Specs:

Malwarebytes Antivirus AMD Ryzen 5 3600 Asus TUF Gaming X570-Plus (Wi-Fi) Motherboard 32GB G.SKILL Trident Z Neo 3600MHz Samsung 980 PRO M.2 NVMe SSD 1TB PCIe 4.0 EVGA GeForce GTX 950 Windows 11 (all updates are current) All drivers are updated.

I get this error when trying to access my email using FireFox. Lately this (or a similar) error happens weekly if not every couple of days. Always first thing in the morning, too.

UTC Date: 2023-07-16T15:17:20.490Z

Client Id: 57C5EE00898E486392D56E4C2F706F9E

Session Id: 84e33266-6f14-4c67-bcf7-f5589a5e04c5

Client Version: 20230707009.10

BootResult: network

Back Filled Errors: Unhandled Rejection: Error: NetworkResponseError:undefined|undefined:undefined

err: Error: NetworkResponseError

esrc: StartupData

et: ServerError

estack: K@https://res-h3.public.cdn.office.net/owamail/20230707009.10/scripts/owa.mailindex.js:2:260625

p/<@https://res-h3.public.cdn.office.net/owamail/20230707009.10/scripts/owa.mailindex.js:2:259787

my email works just fine using Safari so I am at a loss.

I have tried running FF (Firefox) in safe mode, ensuring outlook.live.com is an exception to the pop up window blocker, changed default protections on outlook dot com to none from standard.... Turned off ABP, clearing cache and cookies from within FF.

it may be worth mentioning that I can still browse/access other websites while outlook produces this error, and my network settings within FF are set to use default system settings (no proxy).

Firefox with only this tab I am submitting this to, NO extensions as it is a brand new OS/machine, memory over half gig, in firefox task manager, GPU is over 300mb. This makes the browser literally unusable, tried resetting, renaming the profile file, logged in with my account, turned off hardware acceleration, rebooted the machine, nothing works...

Since the Firefox update released 2 days ago (version 115.0.1) I'm constantly having an issue which causes the video to stop playing after the adverts. I eventually get a video unavailable message. I've cleared my cache but it's made no difference. I'm hoping that this is a known issue & that someone is investigating ?

There was no such problem before, after the 117 update, the CSS theme I use is constantly reset and the browser returns to its default theme. The screen goes black for a moment and then the theme resets or the browser crashes. Is there anyone who has experienced the same problem? Any possible solutions?

Using this theme: https://github.com/Neikon/Fox11

I'll add 2 pictures of what my browser looks like when normal and crashed.

Youtube, sometimes, loads for ~5-10 seconds on average for no reason, doesn't load the video or audio at all. Extremely frustrating when I'm just browsing, it may not seem like a long amount of time but I shouldn't have these issues to begin with. Cleared cache, no addons are out of date or tamper with Youtube. Tried every fix I could find on the matter, nothing seems to have worked. Issue persists. I had similar issues with Kaspersky AV installed, so I had just uninstalled it. Prior to this newest firefox update, I have had no issues at all.